# Page 2 | Zillow Rental Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zillow Rental Manager the right Property Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews

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Zillow Rental Manager

4.6 (101)

[View alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/)

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Last updated January 6th, 2026

# Page 2 - Reviews of Zillow Rental Manager

## Showing most helpful reviews

Showing 26-50 of 101 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Trevor B.  
Assistant Property Manager  
Real Estate  
Used the software for: 2+ years

### "Seamless Rental Management Wrapped Up In An Easy To Use Platform"

March 23, 2026

5.0

We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it.

Pros

Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system.

Cons

ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.

Review Source

MC

Malisha C.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Zillow is a great source to have in property management!"

November 12, 2025

5.0

My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus!

Pros

Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit.

Cons

What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying.

Review Source

CF

Carolina F.  
Leasing Agent  
Real Estate  
Used the software for: 6-12 months

### "Zillow Honest Revies"

October 14, 2025

3.0

I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads.

Pros

They notify me when someone is interested in renting in the area. Sometimes take people from other areas.

Cons

It’s too expensive for the few results it brings. I get more leases through referrals than through this system.

Review Source

PZ

Patrick Z.  
Carpet cleaning  
Consumer Services  
Used the software for: 2+ years

### "Zillow search"

December 11, 2025

5.0

I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics.

Pros

I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts.

Cons

The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public.

Review Source

Elise W.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Perfect for Finding and Qualifying Tenants"

November 3, 2025

5.0

Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property.

Pros

The value you get for the money! Even the free services are very helpful in finding and vetting new tenants!

Cons

Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter

Review Source

VR

Verified Reviewer  
Developer  
Construction  
Used the software for: 1-2 years

### "Zillow Rental Manager review - great marketing tool"

December 22, 2025

4.0

Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it.

Pros

It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses.

Cons

When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out.

Switched from

[Redfin](https://www.capterra.com/p/210572/Redfin/)

Well when I couldn't communicate with a person at Zillow who could help me I switched back.

Review Source

MY

Mandie Y.  
Director of engagement, marketing, and chief compliance officer  
Commercial Real Estate  
Used the software for: 2+ years

### "A win-win to market your rental property"

May 22, 2025

5.0

I’ve been using Zillow rental manager for over three years now and it is one of my most favorite platforms to advertise our properties on as well as get leads for perspective tenants

Pros

The ease of listing properties uploading media photos, videos, and advertising multi family units makes us a win-win that is extremely user-friendly. You can also take applications directly through Zillow.

Cons

Especially for urban apartments like in downtown situations, we need to add more amenities because historic buildings do not have everything that class a Apartment communities downtown or in the suburbs have

Review Source

JB

Jeff B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Property Manager Experience with Zillow Rental Manager"

March 23, 2025

4.0

Overall a good experience. Easy to add properties and review applications.

Pros

Works well if you have a few properties to manage. I liked the ability to allow applications be submitted through Zillow, and the option for extra promotion.

Cons

As you manage more properties you will need more features that are lacking in the rental manager.

Review Source

LM

Leslie M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Can't go wrong with Zillow Rental Manager"

February 10, 2026

4.0

Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor.

Pros

Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places.

Cons

There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times.

Review Source

LP

Lexus P.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Pretty good for listing units for rent"

September 6, 2025

4.0

I mainly use zillow rental manager for listing rentals. My experience with that is pretty good. I would say more good than bad. It use to have a weekly fee to list properties for s short period and then it was free again. It's not worth paying to list your rental when there are other free options so I'm glad it's free again.

Pros

I use zillow rental manager mainly for listing rental units. It works pretty well for this in terms of the ease of listing, messages etc.

Cons

Some other sites with the ability to list rentals offer automatic replies. Zillow rental manager does not so it can get redundant sending the same message over and over.

Review Source

Derrick A.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Every Landlord Should Use This!"

August 20, 2025

5.0

Overall i love the Zillow rental manager app. Its my go to every time i need to find a tenant for one of my properties.

Pros

Zillow rental manager is easy to use and its free to use which i really like and appreciate. Definitely recommended to all landlords.

Cons

I don't really have any dislikes regarding the platform. Everything works to my liking. The platform has alot the features I need.

Review Source

JB

Jeff B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great place to showcase your rental property "

January 14, 2025

4.0

I use it to rent out rental properties. So several times a year. I can set up a listing in about 10 minutes. Corresponding with tenants is a little difficult bouncing from text to the app.

Pros

Easy to set up an account and get verified as a landlord. Easy photo upload process, good credit check for tenants.

Cons

The tenant interaction. Having to toggle back and forth from a text message to respond in the app is a hassle.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

Zillow has more tools and documents that help lease the property faster. One stop shop

Review Source

AW

Amber W.  
Owner  
Construction  
Used the software for: 1-2 years

### "Love zillow!!!"

January 24, 2025

5.0

I had the best experience really experienced great customer service. Notting hidden everything was explained well and very helpful.

Pros

Help me find my first home. And great customer service.

Cons

Everything about was great really notting bad to say.

Review Source

TP

Tina P.  
Administration  
Real Estate  
Used the software for: 6-12 months

### "Simple, accessible and effective"

January 27, 2025

4.0

Overall, my experience with this product has been very positive and it has helped to improve the quality of my work. An excellent resource for anyone interested in managing, tracking and maintaining rentals using effective software tools.

Pros

What I liked most is the user friendly platform and easy to use features. The program includes things like tenant screening and online rent collection that make it helpful and comprehensive. It is suitable for small landlord groups looking list rentals.

Cons

What I liked least was the lack of advanced technology. It is not ideal for larger property managers.

Review Source

CS

Chanel S.  
Massage Therapy  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Home searching made easy"

December 16, 2024

5.0

I loved searching for rentals via Zillow. Priorities were always thorough and quick to respond.

Pros

The property details and virtual tours were the best and sets them apart from most of these other websites.

Cons

There wasn’t anything that I disliked about Zillow.

Review Source

MW

Morgan W.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Zillow Rental Manager: A Convenient All-in-One Tool for Landlords"

December 21, 2024

5.0

My overall experience with Zillow Rental Manager was great. It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and rent collection, though the listing fee is a drawback.

Pros

What I liked most about Zillow Rental Manager is how easy it made everything. Creating a listing was simple, and it was quickly shared across Zillow’s network, bringing in quality tenant leads fast. I also loved the built-in tools for screening tenants and collecting rent—it saved me so much time and hassle. It’s a one-stop solution that really works for landlords.

Cons

What I liked least about Zillow Rental Manager is the listing fee—while the service is effective, the cost can add up if your property takes longer to rent out.

Review Source

JG

Julia G.  
Assistant Community Manager  
Real Estate  
Used the software for: 6-12 months

### "A Great Application for Tenant Tracking and Listing Updates"

February 14, 2025

5.0

I have had a positive experience. I have enjoyed using it so far.

Pros

Easy to use for tenant and listing tracking. Helpful statistics given.

Cons

Document management is something that could possibly be improved upon, but still not bad.

Review Source

AS

Amy S.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful website "

January 23, 2025

5.0

Great website, updates daily, to the minute

Pros

The filters they are great you can filter by about anything

Cons

They don't like you to comment outside their site

Review Source

MS

Morgan S.  
co-founder  
Human Resources  
Used the software for: 2+ years

### "Works Well"

December 23, 2024

4.0

Good would use again for all rental information.

Pros

I do feel like with Zillow you get a good amount of attention to your posting. It was nice to have the lease in the portal as well.

Cons

I feel like I need to pay a lot to get the most attention. I would change my description often and still would say needs improvement.

Review Source

AO

Arlene O.  
not applicable  
Individual & Family Services  
Used the software for: Less than 6 months

### "Effortless Renting "

November 3, 2024

5.0

overall zillow is easy to use response is quick and there is usually a wide range of listings, making it easy for prospective renters to choose. They also follow with notifications once you go on the platform and express your need

Pros

zillow is an agency that list rental properties, screen tenants, manage applications, and collect rent. it is a well known platform with millions of users. Zillow Rental Manager offers features like online applications, tenant screening, and rent collection there is thorough tenant background checks, including credit and criminal records. the platform allows you to photos, details, and descriptions to make your listing more appealing: Zillow’s interface is user friendly for both landlords and tenants, simplifying listing and communication processes.

Cons

Zillow charges landlords a fee for each listing, which can add up for multiple listings or extended period. Prospective tenants may need to pay fees for background checks or credit reports, which could deter some applications. may have delays or difficulties when trying to reach customer support for issues they might be faced with. Overall, Zillow Rental Manager offers a broad range of features that simplify rental management, especially for landlords with limited time or who manage properties remotely.

Review Source

VR

Verified Reviewer  
Self  
Publishing  
Used the software for: I used a free trial

### "202501zillowrm"

January 4, 2025

5.0

It is a great tool for both ends, property managers, landlords, or home buyers.

Pros

It is rental management program incorporating zillow buy and sell function, finding an agent. It also displays valuable information about rental property, tax and tenant screening, etc.

Cons

It only serves a limited number of states, hopefully soon to increase its region to LV, and other states.

Review Source

MJ

Monica J.  
Associate  
Online Media  
Used the software for: 2+ years

### "Zillow Retail Manager "

January 18, 2025

4.0

Its amazing not too bad at all it would be something i would use again

Pros

It shows you the prices of the homes and see how big inside the home is

Cons

You can’t really see the whole detail like you want to see it

Review Source

DT

Destiny T.  
Attorney Recruiter  
Legal Services  
Used the software for: 2+ years

### "Great Service!"

January 6, 2025

5.0

Overall great experience, I would recommend it and continue to use it.

Pros

It's really user friendly and easy to use.

Cons

I can't really name a con or something I don't like about it.

Review Source

BR

Brianna R.  
Self employed  
Accounting  
Used the software for: Less than 6 months

### "Brianna's review "

January 28, 2025

5.0

It was helpful for me to post on this app because it helped me to move forward.

Pros

Easy to operate just by using it the first time.

Cons

Sometimes it was hard to locate the right parts of the website.

Review Source

VR

Verified Reviewer  
Lead - Digital Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommend for property management"

January 20, 2025

5.0

Great tool for managing my rental properties!

Pros

Listing Creation -The listing is automatically syndicated to Zillow, Trulia, and HotPads, increasing visibility and making it easier to attract tenants. Tenant Screening - I can easily request background checks, credit reports, and eviction history—all from one place. Lease Tracking and Documents- I can manage lease agreements and renewals, in one place. Everything is digitally signed and securely stored, making the process smooth and paperless.

Cons

I wish there were no fees for credit report and background check! No complaints otherwise.

Review Source

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