# Zillow Rental Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zillow Rental Manager the right Property Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews

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Zillow Rental Manager

4.6 (103)

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Last updated January 6th, 2026

# Reviews of Zillow Rental Manager

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

HB

Haley B

CounselorHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go is my logo for them“

July 28, 2025

TB

Trevor B

Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising).“

March 23, 2026

MW

Morgan W

DirectorReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and rent collection, though the listing fee is a drawback.“

December 21, 2024

TB

Trevor B

Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.“

March 23, 2026

MC

Malisha C

Leasing ConsultantReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“To edit our listing only took a few clicks and everything was there ready to edit.“

November 12, 2025

JB

Jeff B

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Having to toggle back and forth from a text message to respond in the app is a hassle.“

January 14, 2025

Briana P

Property managerReal Estate, Self-employedUsed the software for: 1-2 years.

“It is user friendly, affordable and clearly outlines information renters need to know before inquiring.“

April 18, 2026

AC

April C

CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“At times, selecting the date can be challenging if I'm moving too fast thru the process.“

January 23, 2025

## Showing most helpful reviews

Showing 1-25 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dylan C.  
marketing  
Food & Beverages  
Used the software for: 2+ years

### "Searching for the perfect home"

January 25, 2025

4.0

A useful tool that helps me find the perfect home to live in more quickly without having to visit several websites that are not as safe as Zillow.

Pros

I like Zillow because it has a wide variety of rental options that make it easy to choose the place where you feel most comfortable living. It is a very useful intermediary that makes the entire rental process easier. The contracts are quicker to sign and with the assurance that the entire process is legal and committed.

Cons

In my experience, I have not disliked anything and they have not let me down.

Review Source

MC

Malisha C.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Zillow is a great source to have in property management!"

November 12, 2025

5.0

My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus!

Pros

Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit.

Cons

What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying.

Review Source

AN

Arial N.  
Hearing Care Coordinator  
Hospital & Health Care  
Used the software for: I used a free trial

### "It's OKAY, not the best."

January 13, 2025

2.0

It has been okay, probably would not recommend this app

Pros

I save time and effort with prioritized responses to my questions

Cons

there is limited in person support for this app

Review Source

PZ

Patrick Z.  
Carpet cleaning  
Consumer Services  
Used the software for: 2+ years

### "Zillow search"

December 11, 2025

5.0

I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics.

Pros

I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts.

Cons

The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public.

Review Source

CW

Colby W.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "Zillow's Online Platform is Great"

June 23, 2025

5.0

Overall, my experience with Zillow Rental Manager has been a positive one. It is very user friendly and has allowed me to gain leases easily.

Pros

It allowed me to post a full ad with photos that show off all of the amazing units and amenities that my property has.

Cons

There really is not any thing that I did not like about Zillow Rental Manager. It is a great app to use.

Review Source

HB

Haley B.  
Counselor  
Hospital & Health Care  
Used the software for: 6-12 months

### "You would wanna use this"

July 28, 2025

5.0

Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go is my logo for them

Pros

It was a great experience for me. I was new to rent and becoming a land lord, and renter myself. This made it easy i love it love itt

Cons

The only thing I did not like was sometimes my app wouldn't load. IT also is a problem that has been fixed. no complaints about Zillow I LOVE THEM

Review Source

Jean D.  
Music production artist producer  
Music  
Used the software for: I used a free trial

### "Best review zillow rental manager"

January 19, 2025

4.0

Zillow is fast to take rent from locator

Pros

Easy and good website to manage rent and secure payment

Cons

Easy to collect rent from house and apartment

Review Source

VR

Verified Reviewer  
Consultant  
Computer Hardware  
Used the software for: 6-12 months

### "I can see why Zillow is quite popular"

January 20, 2025

5.0

Overall I prefer Zillow to other Apps used for rental management

Pros

Zillow has made it easy to view prospective rental properties before going to the property in person while also giving an opportunity to learn the background on that property and gain insight on the property owner. The application's ease of use is amazing and its integration with google maps helps alot.

Cons

There were times when I have reached out to a property owner and never received a reply only to later find out the property was no longer available or was never available to beign with. That can be very frustrating.

Review Source

Vanessa V.  
Project Management  
Education Management  
Used the software for: 2+ years

### "Zillow REVIEW "

January 16, 2025

5.0

A love Zillow, and i will always use it to get my properties

Pros

Is very Friendly for anyone to use, easy access and easy information

Cons

That a lot of spam and its not very up to date with some properties. and more realistic numbers as-well

Review Source

RH

Raylon H.  
Contractor  
Real Estate  
Used the software for: Less than 6 months

### "Zillow Rental Manager - A budget friendly Must USE"

July 14, 2025

5.0

Zillow Rental Manager was great. From the implementation of Zillow Rental Manager to close, our property was rented within 45 days of listing.

Pros

Zillow Rental manager was able to assist us in renting out our guest house; It enabled the process to be smooth and efficient, easily connecting us with our listing agent

Cons

Zillow Rental Manager was ultimately great for us, however it charges us an MLS fee amongst proceeding with contracting to our potential renters.

Review Source

ML

Meagan L.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best Lead Generating Site"

December 25, 2024

5.0

Pros

Best lead generating website for rentals.

Cons

Customer service is via email rather than phone

Reason for choosing Zillow Rental Manager

Zillow is one of the highest used real estate website

Review Source

AS

Amy S.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful website "

January 23, 2025

5.0

Great website, updates daily, to the minute

Pros

The filters they are great you can filter by about anything

Cons

They don't like you to comment outside their site

Review Source

MJ

Monica J.  
Associate  
Online Media  
Used the software for: 2+ years

### "Zillow Retail Manager "

January 18, 2025

4.0

Its amazing not too bad at all it would be something i would use again

Pros

It shows you the prices of the homes and see how big inside the home is

Cons

You can’t really see the whole detail like you want to see it

Review Source

AM

Amber M.  
OWNER AND OFFICE MANAGER  
Real Estate  
Used the software for: 1-2 years

### "LOVE ME SOME ZILLOW RENTAL MANAGER!!"

January 22, 2025

5.0

I am a huge fan of All the options/functions that Zillow rental manager has to offer!! I have yet to run into any blips or mishaps so far!! Great customer service, very user friendly interface!!

Pros

Zillow Rental Manager makes it super duper easy to manage any amount of property rentals!!

Review Source

VR

Verified Reviewer  
Lead - Digital Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommend for property management"

January 20, 2025

5.0

Great tool for managing my rental properties!

Pros

Listing Creation -The listing is automatically syndicated to Zillow, Trulia, and HotPads, increasing visibility and making it easier to attract tenants. Tenant Screening - I can easily request background checks, credit reports, and eviction history—all from one place. Lease Tracking and Documents- I can manage lease agreements and renewals, in one place. Everything is digitally signed and securely stored, making the process smooth and paperless.

Cons

I wish there were no fees for credit report and background check! No complaints otherwise.

Review Source

SL

Sydney L.  
Property Owner  
Real Estate  
Used the software for: 1-2 years

### "Great for small landlords to list their rentals"

April 24, 2025

5.0

Pros

I listed my long term rental with Zillow rental manager and I liked the experience. It made it easy for people to apply and have background/credit checks done, and it was easy to schedule showings and upload the listing.

Cons

I decided not to use it for my rent collection because of the fee that it takes from the rent and how long it takes to depo

Review Source

HW

Hsiang-Hua W.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Very helpful"

March 10, 2025

4.0

It was honestly really helpful and I use it often.

Pros

i like the fact it is easy to access and communicate through it.

Cons

They don't always update the newest statue of housing so sometimes they will still be listed after sold/rent.

Review Source

VO

Vincent O.  
Marketing Manager  
Capital Markets  
Used the software for: 1-2 years

### "Good Experience"

January 15, 2025

5.0

good experience in general, good for looking and checking

Pros

Very easy to use, good experience in general

Cons

sharing some links sometimes is not easy

Review Source

JR

Josh R.  
Administrator  
Real Estate  
Used the software for: 1-2 years

### "Easy to use"

February 3, 2025

5.0

Pros

smooth and easy to use. Used it to list my house in the rental market

Cons

absolutely nothing. i can not think of anything negative right now

Review Source

NR

Nabila R.  
Management  
Real Estate  
Used the software for: Less than 6 months

### "Great resource for renting"

January 21, 2025

5.0

Pros

I love it shows all prices, amenities, metro access etc

Cons

it's not always updated fully. Sometimes the rent is not what it says on zillow

Review Source

MW

Matt W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Why We use Zillow Rental Manager"

January 21, 2025

5.0

An easy and convenient way to manage my rental.

Pros

The ease of use and the streamlined user interface.

Cons

Fees can add up on your listing if you don't pay attention.

Review Source

BD

Blake D.  
Director  
Information Services  
Used the software for: I used a free trial

### "Zillow manager review "

March 24, 2025

5.0

Pros

I liked how easy and manageable it is to use! Very user friendly!

Cons

At this moment I’m not too sure of anything to say that I dislike.

Review Source

AM

Amy M.  
Clerk  
Government Administration  
Used the software for: Less than 6 months

### "Amy's review"

January 30, 2025

5.0

Pros

Zillow Rental Manager is great! It helps future renters have tools and access to finding a new home.

Cons

Nothing. It is very helpful and has a lot of beneficial tools.

Review Source

jP

jeannine P.  
Marketing/property manager  
Real Estate  
Used the software for: Less than 6 months

### "Marketing review"

February 11, 2022

4.0

Overall zillow reaches alot of people in our local market, so it has been a great tool for our company. I wish the zillow marketing portion offered more.

Pros

I love being able to market on a large platform such as Zillow, we are able to collect inquires/ showings/leads through Zillow. I also enjoy the fact that Zillow auto-populates information when posting a listing.

Cons

I don't like that zillow does not offer stats for your listings. I also don't like that I cannot schedule an add to be removed. For the marketing package offered we will post our listings for 2 weeks, it would be great if we could schedule when the ad gets removed.

Review Source

AB

Andrew B.  
Marketing Manager  
Real Estate  
Used the software for: 2+ years

### "Great Product"

January 20, 2022

5.0

Pros

Very easy product to use and update listings. Generates a lot of traffic to our properties.

Cons

It would be nice if there was an easier way to list our properties on StreetEasy.

Review Source

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