--- title: "Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Udemy Business the right Learning Experience Platform solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209689/Udemy-for-Business/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Udemy Business 4.5 (169) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews Furkan A FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years. “Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects.“ August 14, 2026 Ajaz A Data EngineerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “some of the courses are outdated and the quality of the content is not consistent.“ May 18, 2026 Furkan A FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years. “For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms.“ August 14, 2026 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 CC Craig C Consultant of Continuous ImprovementInsurance, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “My biggest gripe with Udemy is its relatively small library.“ August 6, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 169 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek K. Network and Security Engineer Used the software for: 1-3 years ### "Useful, Affordable Training with Valuable Certifications" November 10, 2026 5.0 Instead of buying separate courses for each topic, I can get all the courses organized in one place. It also provides a good roadmap and practice tests, so users can check what they’ve learned. Pros It is a useful and affordable option for training both tech and non-tech employees in the organisation. It also provides valid certifications, so they can show proof of their learning and upskilling. Cons It should include a free voucher after course completion, so we have a chance to pursue globally recognized, industry-recognised certifications as well. That would help us showcase our real skills. Review Source Stephan V. Head of SecOps, XDR, MSSP Used the software for: 3-5 years ### "The best online training on a budget" September 30, 2026 5.0 Still one of the best platforms we use to date. Both in price and easability. Easy account creation and course assignments. Pros Stil one of the best online learning platforms we use to date. In the business login the user management and price Point makes it out favourite stil. Cons Could with some môre Cyber Security vendor training courses. Over and above the industry trainings courses listed. Review Source Nataliia T. Business Development Manager, HR Used the software for: 3-5 years ### "One of the best e-Lerning platforms" September 1, 2026 4.0 Overall the experience is very positive: ease of use, user-friendly design, ease of payment and as well from the point of view of the ssstudents it's great Pros That's the great way to organize an online-training for greups of employees or individually. The best thing is: lots and lots of trainings are gahered in one place, no need to look for trainings on different topics in different places on Internet. As well the prices are super nice and often is possible to get offers Cons Sometimes there are issues by Login or authentification. Few colleagues of mine reported this issue. As well sometimes the information of the trainings is not as useful and advanced as announced in descriptions. But this is not the problem of only specifically this platform Review Source Marketing Specialist Used the software for: Less than 1 year ### "Great for self-improvement" August 16, 2026 5.0 Pros What I liked most about Udemy is its extensive knowledge base for courses and self-improvement. Also, you can add the certificates to LinkedIn. Cons What I like least about Udemy, is that many of the courses can be dull, boring, monotone, and AI created... Review Source Furkan A. Founder Used the software for: 1-3 years ### "A broad and practical learning library for professional skills" August 14, 2026 5.0 My experience with Udemy Business has been very good, particularly when I need practical training that I can apply directly to professional projects. I appreciate having access to both introductory and more advanced courses across a wide range of disciplines. For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms. It has been a valuable resource for both expanding my existing skills and learning new tools as project requirements evolve. Pros What I like most about Udemy Business is the breadth of its course library and the amount of practical, hands-on content available. I can usually find training that matches a very specific need, whether it is related to UX/UI design, development, analytics, project management, productivity, or business skills. Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects. The flexibility to move between different subjects and learning levels is also a major advantage. Cons Because the content library is so large, the quality and teaching style can differ between courses. Ratings and previews help, but I sometimes need to compare several courses before deciding which one is the best fit. Some longer courses could also be structured more concisely, especially when I am looking for a quick answer to a specific problem rather than a complete introduction to the subject. Review Source Consultant of Continuous Improvement Used the software for: 1-3 years ### "Udemy Business makes up-skilling easy " August 6, 2026 5.0 Udemy Business has been a valuable tool for me to continue improving. Consulting is a competitive field and Udemy helps keep me current. While I wish the library was larger, what is there is excellent. I would definitely recommend Udemy. Pros Udemy has an excellent selection of curated and relevant content. In my profession as a consultant, continuous personal improvement is of paramount importance. Having Udemy as a tool to up-skill and continue learning has been very valuable. I especially appreciated the resource updates on courses I’ve already completed. And last, I like the variety of instructors, which make each course feel unique and helps keep me engaged. Cons My biggest gripe with Udemy is its relatively small library. Compared to LinkedIn Learning, I believe the quality of each course is higher. I just wish there was more of it. Review Source Gene B. Sr. Prinicpal Consultant Used the software for: 1-3 years ### "Online learning is a breeze with Udemy Business" August 3, 2026 5.0 Overall this is a very good option for online learning given that I can select from a wide variety of courses. Pros Udemy Business offers a wide variety of classes and subjects. I like the fact that I can just view the relevant sections that appeal to me and not have to do the entire course. Cons I would like to have more hands on learning and labs available for me to participate in. Also for certification programs, more sample tests please. Switched from [Pluralsight](https://www.capterra.com/p/192120/Pluralsight/) Wanted to see what competing offerings were out there so we could compare the quality of the competing training videos and courses. Review Source Data Engineer Used the software for: 1-3 years ### "A platform to Upskill and Learn Affordably" May 21, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source Rachel L. Customer Experience Advisor Used the software for: 3-5 years ### "Excellent platform for independent learning" March 23, 2026 5.0 Overall experience with Udemy is super positive, I've used it over the years and really love exploring new things to learn Pros Udemy is so much fun, it has so many courses and things to keep you interested. Learning to speed read with Udemy greatly improved my work life and home life Cons The only con I can see is that we do not get enough certificates to allow all of our team to be able to study as they want to Review Source App Developer Used the software for: 3-5 years ### "Flexible Learning with Vast Resources" March 2, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source Lead TA/HR ECS Ambassador for Poland 5.0 November 6, 2026 AI summary based on a full review The ability to train in essential leadership skills and problem-solving is a significant advantage of this platform. Some limitations include restricted access to Udemy Business and a need for more diverse tasks and classes in specific subjects. Log in to unlock the full review, detailed ratings, and pros & cons Founder and CEO Used the software for: Less than 1 year ### "Weeks without a resolution" January 29, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source Quality Automation Specialist Used the software for: Less than 1 year ### "Affordable , Good for learning" February 27, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source Justin D. Senior Manager II., Talent Acquisition Used the software for: 1-3 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 27, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reasons for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Review Source Senior Manager Used the software for: 1-3 years ### "Great learning platform" January 8, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source Ankit D. Digital Marketing Specialist Used the software for: Less than 1 year ### "Very good platform to improve professional skills with e-learning" March 17, 2025 4.0 It helped me in improving my skills. I found Udemy courses easy to understand and knowledgeable. Pros Its a great platform for learning and enhancing technical skills. One can learn individually or train an entire team in particular skill. It also offer good customer support and most of the courses are AI powered. Cons There are not big issues but user-interface can be more clean and simple. Some courses are very much general and there are similarities among some of the courses' content. Review Source Assistant Director Used the software for: 3-5 years ### "Really great eLearning app - Great for on the go learning." March 10, 2025 5.0 I like the mobile app version much better than the web based version. I can fast forward to speed up the course or slow down to suit my pace. Pros Easy to use, comprehensive courses available. Excellent mobile app. Really useful to make my time more productive when I am on the bus/train. Cons Web based version is more limiting than mobile app. Review Source Senior associate Used the software for: Less than 1 year ### "Variation and clean dashboard" January 17, 2025 4.0 I am very satisfied with Udemy as a business platform for learning. The dashboard shows what you’ve learned, your progress, your open courses and the mail reminder reminds you of the work you have to do. I would recommend it. Pros I like the most that there are many different courses which you can choose from. Mostly, the content is applicable to almost every occupation and position. Many courses are needed or required by the employer anyways, eg project management skills or IT security. Udemy is the perfect platform to meet your employers needs and fulfill your own learning goals. Cons I think the variety should be larger in terms of languages, leadership skills and rhetorical skills. Review Source Rachael M. Dietitian Used the software for: I used a free trial ### "One of the leading places for acquiring knowledge from courses taught by leading professionals in their industries" February 6, 2025 5.0 Very positive experience given that Udemy is such an easily accessible place to go to acquire further knowledge on a wide range of topics. It is also a wonderful option for taking courses from specific Professors/Instructors and Schools that one might not otherwise have a chance to experience. Pros There are endless courses available on any topic you could be seeking more knowledge on. There are also many well known instructors teaching these courses further contributing to the quality of knowledge being shared. Cons No cons have been experienced so far. Most topics of interest have been easily found. Review Source Administrator Assistant Used the software for: 1-3 years ### "Udemy business overall promos " October 29, 2024 4.0 Super great, just staying consistent with your content. Pros It allows people to share knowledge while providing a source of income that's what stood more for me Cons The fact that they apply too much promotion of the course minimizing the amount of money you can make Review Source VP of GTM Used the software for: 3-5 years ### "Udemy Business is a crucial investment to foster a culture of limitless learning" May 17, 2024 5.0 Udemy is a must-have for a company committed to innovation and constantly developing. More now than ever, with the introduction of AI, tools like Udemy are essential for employees to stay relevant and up to date. Pros By far the best thing about Udemy is the course creation is decentralised. This means the amount of content added is incredible. In addition, for new trends like AI, AI courses were created almost instantly which is hugely important for our employees to stay on the pulse. I've reviewed other learning platforms that curate their own content and they simply can't keep up with a decentralised content creation model. The dashboard is hugely valuable to track learning progress across the business to ensure our employees are up skilling. Cons Udemy is very expensive and a little inflexible when it comes to pricing. Whilst the investment is worth it, the costs of Udemy at scale can quickly become enormous. Given they don't create content, I'd expect them to be significantly more affordable than other providers but they're amongst the most expensive. Review Source Robert M. Head Of Strategic Marketing Used the software for: 3-5 years ### "Udemy Business - practical courses at your own pace" October 9, 2023 4.0 It has affordable prices compared to technical institutions and universities that offer similar courses at a higher cost. With Udemy I can learn at my own pace, which makes it an ideal plaform for learners of all levels. Also, that I can take the courses from my mobile or computers. The option to view demo videos before purchasing also helps me make an informed decision about which courses to take. Pros I am a huge user of online courses, and one of the platforms I use is Udemy Business because it takes everything I love about regular Udemy and elevates it to a new level, especially in terms of the qualty of the courses. The platform is mainly aimed at practical courses that don’t take much time, something that is useful for professionals, it offers a wide range of courses that cover both soft skills and special courses. What sets it apart is the fact that it features only the highest rated courses, ensuring that we can take quality courses. Cons Well, the platform offers a variety of courses, some are very basic, this forces you to take other courses, in my opinion they should improve the quality of the courses and strike a balance between the practical and the basic, so that it isn’t a waste of time, the search options can be quite limiting, making it difficult to find the specific courses I’m interested in, they need to improve the suggestion of related courses, Another concern is the price, some courses seem too expensive for the content and quality of the instruction they offer. Switched from [Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[DataCamp](https://www.capterra.com/p/228646/DataCamp/)[Pluralsight](https://www.capterra.com/p/192120/Pluralsight/) He has a bigger portfolio Review Source VH Vicky H. Analyst Used the software for: 1-3 years ### "Trainings Courses Offered" November 12, 2024 4.0 overall, using Udemy Business was okay as not a lot of firms actually take it as an important platform Pros did not use this often but it is a great place to learn on a specific topic Cons it would be better if more companies actually use Udemy Business for trainings Review Source Technical Service Engineer EMEA Used the software for: 3-5 years ### "A handy and great tool complying to what it stands for!" June 12, 2023 5.0 I am able to assign for a course without reserving extra time for it. I can continue whenever I want. It gives me the flexibility to do my job and learn when I have the time for. By this I can steer the overall workload so that I can better benefit from the course. Pros The variety of possibilities that remind me to assign for a course that I was not thinking about or did not know that such a course was existing. Cons The courses are not always the most updated ones so that you can waste time by starting a course that might be too old. Review Source Alexandru Cristian I. QA Engineer Used the software for: 3-5 years ### "Udemy for Business is the go to for learning diverse things" July 15, 2022 4.0 My experience with Udemy Business was a good one, going back at it when the job will allow it. Pros I liked the most at Udemy for Business the fact that there are a lot of courses from almost all the domains, and the fact that on courses with assessments, the user can ‘code’ on the website. Cons It would be cool to have a feature that would allow the learner to code inside the browser, as other learning tools do, without needing the setup on the local machine of the required coding applications. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.