# VirtualCrowd Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VirtualCrowd Software - reviews, pricing plans, popular comparisons to other Virtual Event products and more. Source: https://www.capterra.com/p/209509/VirtualCrowd-Virtual-and-Hybrid-Event-Tech --- # VirtualCrowd Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VirtualCrowd ## What is VirtualCrowd? VirtualCrowd, by CrowdComms, is an integrated and interactive digital platform for virtual and hybrid events. It supports live streaming, pre-recorded and video-on-demand content all via crystal clear audio and visual. Interactive features, such as video chat and live polling, deliver a true event experience for both on-site and remote attendees. Compatible with mobile and desktop devices, VirtualCrowd makes your event accessible to every attendee - no matter where they are in the world. ## What is VirtualCrowd used for? [Virtual Event](https://www.capterra.com/virtual-event-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Feature, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VirtualCrowd?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crowdcomms.com&name=VirtualCrowd) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VirtualCrowd 4.8 (19) VS. [4.8 (2,421)](https://www.capterra.com/p/149712/Whova/reviews/) Starting Price $1 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.7 (623) Value For Money 4.6 (18) Value For Money 4.6 (553) Customer Service 5.0 (19) Customer Service 4.6 (611) ## VirtualCrowd alternatives [4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing [4.7 (82)](https://www.capterra.com/p/161291/Swoogo/reviews/) Starting price Contact vendor for pricing [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month [vFairs](https://www.capterra.com/p/149104/vFairs/) [4.8 (623)](https://www.capterra.com/p/149104/vFairs/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/149104/vFairs/) [View all alternatives](https://www.capterra.com/p/209509/VirtualCrowd-Virtual-and-Hybrid-Event-Tech/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Attendee Management 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Live Streaming 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Live stream to multiple devices simultaneously Recording 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Record live video calls to play later Online Registration 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Real-time registration over the web Reporting/Analytics 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data VirtualCrowd 22 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Add customized logos and colors to align with company branding Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Games or game-like elements to track progress and reward accomplishments Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Live stream to multiple devices simultaneously Real-time registration over the web Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Active reporting of data and metrics Record live video calls to play later View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Allows users to view videos without downloading media files Virtual waiting area for attendees Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.6 (18) Free Trial Basic $1.00 Per Feature,One Time Value for money 4.6 (18) 4.6 Based on 18 reviews ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(16) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jazmyn B. Marketing Coordinator Automotive ### "Great Experience with Crowd Comms " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2025 Great platform - with dynamic capability. Fantastic account management and support provided direct from the team. Pros Account Management was fantastic - \[sensitive content hidden\] was incredible with her response rate and level of service. The platform can be intimidating but with the service from \[sensitive content hidden\], we felt very comfortable and were able to execute and utilise the platform well. Cons The upload for app content was quite tedious to wrap head around initially - do feel templates could be more clearly laid out and simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Nicki D. Events and Marketing Officer Research ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 18, 2024 Fantastic, the customer service was absolutely brilliant - a huge thank you to \[sensitive content hidden\] Pros Was very easy to use and the customer service team were helpful and prompt in their responses when I needed assistance Cons Nothing comes to mind, frustrations were as a result of my own budget and not having enough time to fully understand the platform and it's capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michele S. Events Manager Non-Profit Organization Management ### "Easy to use, professional look and feel, great support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2022 We wanted a professional look and feel for the conference, not just an online sameo-sameo experience and it was delivered! From the initial training on how to use the software to the analytics of every aspect of our event, we had great support that inspired confidence in knowing we were working with a professional team of highly competent and skilled people. Thank you. Pros It looks professional, can be branded in your corporate colours, easy to use and navigate around...there is so much I loved about using this product for our conference. We recorded the proceedings, can track who watches them later for CPD, limit who has access so paid-for attendance links can't be passed on, tracks engagement, and more. Very powerful. Cons I liked it all. It met our requirements well. Reasons for choosing VirtualCrowd We're using CrowdComms for our Annual Scientific Conference, and it made sense to use them for my event. Aside from that, the timezone, details, and experience before buying were all positive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Steven L. CEO Research ### "Great platform for a virtual conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2021 We used VirtualCrowd for our 2021 annual conference and AGM. It look great and performed flawlessly, even when tested with 16 rapid fire student presentations. I would recommend the platform to other organisations looking for a professional looking product at a reasonable price. Pros Great platform, branding options, live stream quality, technical support. Cons The networking options were not as clear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GA Grace A. Event Manager Events Services ### "Crowdcomms Platform for SSA Conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2021 Overall experience was really fantastic. The team at Crowdcomms was always there to help and were super flexible and accommodating with any changes. I would highly recommend them to any one who is managing a hybrid or virtual event. Pros It was easy to use. Worked seamlessly on the day. Had a great experience with the account manager and the on the day producer. Cons A lot of academic and conferences in general will have more than one concurrent sessions. It would be nice if there is a package price that includes more than 1 on the day producer or some sort of package, so you are not being charged for a lot of additional add ons. It would have been nice if we could do the survey using the platform instead of integrating it with Survey monkey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2021 Hi Grace - thanks for taking the time to provide feedback. We're delighted your overall experience was really positive. We appreciate your notes about concurrent sessions. In order to maintain the highest level of quality output and speaker management we have a dedicated Producer managing each stream, but we are always happy to work with you to find a solution that is the best fit for your event. Surveys are a key feature of the platform, but in some cases the client has a preference to use an external provider which we are also happy to embed within the platform. Please do get in touch if you'd like to chat through further. Best, Team CrowdComms EM Emma M. Executive Assistant Education Management ### "Crowdcomms virtual event management - review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 I found working with the project coordinator and producer one of the most positive customer experiences I've ever had. Nothing was too much trouble, despite my numerous questions! The team were calm, proactive and so organised - it made my job so much easier. Pros Easy to use. Easy to follow. Clearly marked tabs. Clean branding. Cons We were very satisfied with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2021 Hi Emma - we really appreciate you taking the time to provide feedback. Delivering excellent service is very important to us so it's great to hear you had such a positive experience working with the team. Best, Team CrowdComms Darshan G. Neurologist Hospital & Health Care ### "Crowdcomms review for the Stroke conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2021 Pros The crowdcomms platform worked without a glitch for the 4 day conference with up to 5 concurrent sessions. The team managed by \[SENSITIVE CONTENT\] and led by \[SENSITIVE CONTENT\] was very helpful. The features of the platform were adequate for a virtual or hybrid conference. Would recommend and use them again without doubt. Cons Nothing that I could find. The only other value added feature may be ability to have a group chat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Angie M. Education & Training Manager Consumer Goods ### "Excellent Live Streaming Event Service. Will use again!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 We had an excellent experience with Crowd Comms. Our event was so professional and well received. We will definitely be engaging with them again for future events. Thank you so much to \[SENSITIVE CONTENT\] for your exceptional service. You are all amazing. Pros The team behind this software (at Crowd Comms) were fantastic and supported us the entire way. The ability to completely brand the software was excellent. The quality of the sound and visual stream and recording was excellent and much better than we would have got from a standard webinar hosting. Analytics provided afterwards were very useful. The fact that we could have the platform for 2 months was great also. Thank you so much Crowd Comms! Cons The activity feed could be better formatted - i.e. any text you type in just appears as basic text so where you create paragraphs, different font colours or sizes etc it automatically makes it just one paragraph of continual text which doesn't look great. There were some limitations on what the surveys could do - for example, we can't use it for a retention quiz as it doesn't allow feedback on a correct answer. The analytics were not always accurate - for example, when numbers didn't marry up i was told it's because if people have data blockers on their computers we can't capture them but this means that I didn't ever get to find out the accurate number of people who watched the additional modules (uploaded video content) which was something i beleived i was going to able to know the whole time and would have been useful to me. Some of the emails automatically sent to us and others didn't reach us as captured in mailguards or automatically sent to junk (both to our company and personal emails). Reasons for choosing VirtualCrowd Because \[SENSITIVE CONTENT\] was excellent to deal with, knew her product very well and how it could best be used to meet all of our needs. She was very patient when we knew nothing and nothing was too hard for her. Also a big factor was that it could be viewed from a mobile where some other products could not. Pricing was competitive/in line with market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2021 Hi Angie - so pleased you had a great experience with VirtualCrowd platform and the team. Appreciate you taking the time to outline further upgrades - we're talking to our development team about these. Look forward to working with you again! Best, Team CrowdComms CF Catherine F. Group Management Talent and Learning Food Production ### "Great Product and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2021 Really enjoyed working with Crowdcomms. I was very dauted moving my annual 3 day leadership event online (as a result of COVID) but the end results was amazing. The technology worked well, looked great and did what was promised. Pros Look and feel, ease of use, service and support. As well the fact that we were being provided with a Producer was a really positive feature Cons Nothing specific, needed to understand better about the Q & A function as opposed to the caht function...that was our issu though. Reasons for choosing VirtualCrowd Australian, \[SENSITIVE CONTENT HIDDEN\] did an awesome job explaining the product, she was the one that sold me :) As well, the fact that we would have a producer really saeled the deal Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2021 Hi Catherine - thank you for your feedback. We're delighted the platform worked really well for you and that the service delivery made a big difference. We look forward to working with you again. Best, Team VirtualCrowd. AU Anonymous User Marketing & Communications Specialist Oil & Energy ### "Only have positive things to say..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2021 Rather than postpone or cancel our annual business conference and awards event, we were able to hold both events virtually which allowed for some added extra benefits like being able to invite more people to attend and participate in our conference as well as our awards event. The ability to be able to use breakout groups allowed the attendees to network and work through tasks with colleagues (as they would in person) rather than individually which was a big bonus. Pros The backend CMS system was really easy to use and it was great how you could use your own designs within the platform. The gameification component was excellent and really engaged our audience. Cons It would be great if the polling feature could be expanded to include free text responses and in turn word clouds, but overall I have no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2021 Thank you for taking the time to provide your feedback. We're so pleased we could help keep your event on track and delighted you had such a positive experience using VirtualCrowd. Best, Team VirtualCrowd. [View all Reviews](https://www.capterra.com/p/209509/VirtualCrowd-Virtual-and-Hybrid-Event-Tech/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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