# inReception Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about inReception Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/209366/InReception --- # inReception Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) inReception ## What is inReception? The one-stop shop for vacation rentals, an all-in-one solution with property management, booking engine and channel manager to manage and promote hotels, b&b, holiday rentals and apartment. A single app to take care of all propertys daily activities, from bookings and payments to report and finance. ## What is inReception used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for inReception?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inreception.com/&name=inReception) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### inReception 4.8 (30) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €3 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (30) Ease Of Use 4.6 (1,524) Value For Money 4.8 (30) Value For Money 4.6 (1,456) Customer Service 4.8 (30) Customer Service 4.7 (1,497) ## inReception alternatives [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209366/InReception/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GDS/OTA Integration 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Multi-Channel Sync 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Reservations Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Restriction Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Establish limitations based on certain conditions Room Inventory 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking inReception 44 features Create, manage, and send invoices or bills to customers Keep notes on the specifics of a reservation including customer information and special requests Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Create and send email blasts/campaigns Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Monitor product stock levels Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Ability to see leads received from various distribution channels in one place Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Manage and track customer orders for goods, investments, or any other purchases Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Streamline, automate and manage the rental of properties, facilities, assets, or equipment View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reports specific to sales analysis for trends and strategies One location Create and manage reservations for individual camping sites/plots Get Advice We can help you find the software with the features you need. Features 4.6 (30) 4.6 Based on 30 reviews ## Pricing Value for money 4.8 (30) Free Trial Free Version Basic €3.00 Per User,Per Month Value for money 4.8 (30) 4.8 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (30) 4.8 Based on 30 reviews ## User reviews Overall rating 4.8 Based on 30 reviews Filter by rating 5(24) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DD Domenico D. dirigente Hospitality ### "InReception: veramente un ottimo strumento per tutti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2025 Utilizzo InReception da circa un anno e posso dire di essere molto soddisfatto. La piattaforma è intuitiva e facile da usare, anche per chi non è particolarmente esperto di gestionali. Le principali funzionalità sono ben organizzate e permettono di gestire prenotazioni, check-in e check-out in modo semplice e veloce. Un punto di forza è sicuramente l’assistenza clienti: sempre disponibile, rapida nelle risposte e molto attenta a risolvere ogni dubbio o esigenza. Questo mi ha dato grande tranquillità nell’utilizzo quotidiano. In sintesi, dopo un anno di utilizzo, posso confermare che InReception è uno strumento affidabile, pratico e con un ottimo supporto: lo consiglio a chi cerca un gestionale completo ma allo stesso tempo facile da usare. Pros l’assistenza clienti: sempre disponibile, rapida nelle risposte e molto attenta a risolvere ogni dubbio o esigenza. Cons Mancata possibilità di inviare i preventivi via WhatsApp e di avere il testo del preventivo in lingua inglese Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Michele F. Owner Hospitality ### "GREAT EXPERIENCE - LOW COST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 I've been using InReception for a few years now as a channel manager, booking engine, and automated messaging management system, as well as guest check-in and ISTAT communications for my four short-term rental properties. Pros Ease of use, user-friendly interface, always available, capable, and effective after-sales customer care, without bots or phone lines that keep you on hold for hours. All this for a fee I've truly never found anywhere else. Cons Probably the fact that it is not optimized for mobile and does not have tutorials/manuals explaining the various features. It's not integrated with Whatsapp Business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FV Fulvio V. ceo Entertainment ### "Excellent PMS with Outstanding Proactive Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 Pros We have been using inReception as our B&B's PMS for quite some time and are very satisfied with the features offered. Recently, we experienced an exceptional demonstration of their proactive support: \[sensitive content hidden\] from the commercial team reached out proactively to help us optimize our system configuration and prevent potential issues. This level of customer care goes well beyond the standard expectations from a software provider. The system is reliable, user-friendly, and the team demonstrates technical expertise and proactivity that make a real difference in our property's daily management. Highly recommended. Cons While the platform is comprehensive and feature-rich, the reporting functionalities, although complete and sufficient for our needs, could be enhanced with more advanced analytics and customization options. The initial setup was actually very straightforward and user-friendly Alternatives considered [Zucchetti Time and Attendance](https://www.capterra.com/p/187936/Time-Attendance/) Reasons for choosing inReception Inreception wins for its best quality/price ratio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mario C. Proprietario Hospitality ### "Semplice, ma molto intuitivo come piano Gestionale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 Ottima esperienza sia online che telefonicamente staff, sempre disponibile e attento alle proprie esigenze. Spero che continuano sempre così. Pros InReception l'ho trovato e lo trovo ottimo piano gestionale per piccole strutture ricettive come è la mia. Ormai sono già 5 anni che collaboro con loro. Cons per il momento non ho nulla da ridire, ottima collaborazione e spero di continuare a collaborare ancora. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Salvatore M. Manager Marketing and Advertising ### "Software fantastico e assistenza top!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Ottima esperienza, funziona molto bene da mobile e da smartphone. L'assistenza che forniscono è il vero fiore all'occhiello Pros Ottimo software e il vero punto di forza è la super assistenza. Competenti e professionali. Consigliatissimo Cons Potrebbe esserci un'app completa, ma funziona benissimo il software anche per versione browser mobile. Consigliatissimo Switched from [Kross Booking](https://www.capterra.com/p/149847/Kross-Booking-Suite/) [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) Troppo complessi e pieni di bug. Serve semplicità e assistenza top da parte di In reception Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV EMIDDIO V. IMPRENDITORE Hospitality ### "Fantastici e dinamici" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2024 Interessante anche per le implementazioni. Pros Piccoli ma grandi inconsiderazione del prezzo non si può avere di meglio dinamici ,pronti a recepire nuove esigenze , molto attenti al cliente. Cons Nulla , non posso dire niente di particolare hanno trovato sempre la giusta soluzione al problema presentato. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Piu' funzioni ad un prezzo onesto ed in continua evoluzione senza costi aggiuntivi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Federico B. Catena Alberghiera Hospitality ### "Ottimo gestionale per case vacanze e hotel in rapporto qualità-prezzo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Abbiamo gestito con InReception le nostre 10 piccole strutture alberghiere senza mai riscontrare problemi dovuti ad InReception. Pros Prodotto molto intuitivo alla portata di chiunque, assistenza sempre disponibile e ottimo rapporto qualità-prezzo. Molto consigliato per chi è alle prime armi e cerca un gestionale affidabile e immediato. Cons Prodotto ottimo e facile da usare, unica macchia il booking engine potrebbe essere migliorato graficamente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Martin M. Hotel manager Hospitality ### "For a small hotel " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 4, 2022 Good overall would be 5 Star review if booking engine was easy for customers to use. As is customers go straight back to the evil empire of booking.com. Pros A lot of is great and works well and is a great help for a small hotel. Cons Major minus point is that thebooking engine tuens customers away. I have tried to get a response from the support on this many times but no answer. No app.It is not practical to use on telephone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gabriele P. artigiano Arts and Crafts ### "Ottimo prodotto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2021 Credo che non se ne possa fare a meno per chi si occupa di accoglienza turistica. Pros E' praticamente quello che serve per gestire al meglio una struttura turistica. Dai calendari alle prenotazioni, canali vari di prenotazioni alla burocrazia. Cons E' fatto così bene che per pignoleria aggiungerei la possibilità di form per check-in online da poter inviare al cliente magari via mail (come il link per la prenotazione dal sito), l'invio automatico dei dati istat come già fa per tassa di soggiorno e schedine alloggiati, e una sezione, dopo prenotato, dove si può stampare il contratto. Un'app sarebbe il top. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Claudia M. Architetto Architecture & Planning ### "utile, ma migliorabile" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 13, 2021 Esperienza buona, il software è molto utile, ma l'interfaccia migliorabile. Pros mette insieme diversi canali di prenotazione per camere/appartamenti come booking o airbnb, rendendo immediata la sincronizzazione dei calendari e l'impostazione dei prezzi. Cons Credo che l'interfaccia grafica sia migliorabile, e che sarebbe molto utile una configurazione idonea per smartphone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209366/InReception/reviews/) Popular comparisons [Hostaway vs inReception](https://www.capterra.com/compare/152433-209366/Hostaway-vs-InReception)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)