# SiteFLEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SiteFLEX the right Website Builder solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208552/Siteflex/reviews

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SiteFLEX

4.7 (331)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SiteFLEX

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

TD

Tammy D

OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.“

July 30, 2024

DS

Daniele S

Project ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes there are some grammer issues when they make changes that they don't catch.“

August 12, 2024

JR

Joey R

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Great price for a small business, we started our business wih then and have gotten many compliments on our site design. “

August 7, 2024

KS

Kasey S

Owner, Hair and Makeup ArtistConsumer Services, Self-employedUsed the software for: Less than 6 months.

“It was a bit difficult customizing my site to my liking.“

August 1, 2024

AB

Amanda B

Executive Assistant Wholesale, 11 - 50 employeesUsed the software for: 1-2 years.

“This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.“

August 1, 2023

CM

Carol M

CEO President OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“Again, some design elements were a bit difficult and not intuitive“

July 25, 2024

SK

Suzy K

PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Great customer service, do a wonderful job making my website stand out.“

August 1, 2024

NG

Neil G

CEOAutomotive, 2 - 10 employeesUsed the software for: 1-2 years.

“Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.“

August 2, 2024

## Showing most helpful reviews

Showing 1-25 of 331 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James L.  
President  
Facilities Services  
Used the software for: Less than 6 months

### "Best option for a website"

November 5, 2020

5.0

They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them.

Pros

the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want.

Cons

they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied.

Review Source

JA

James A.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Very Happy with our Decision to Switch to Webit"

July 30, 2024

5.0

Very satisfied, meets our needs, and customer support has been wonderful when needed.

Pros

Ease of set up, and their internal team was very helpful during the transition.

Cons

My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I was cold called by Webit and the salesperson made good business sense to us.

Review Source

LH

Lisa H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Don't Use this Company for Your Website Build"

September 5, 2025

1.0

Pros

Nothing. The website was subpar with a cart for some reason even though we are a service-based business.

Cons

They take advantage of clients' lack of knowledge about domains and domain ownership. They convince you to let them "take care of the domain" by buying it themselves through GoDaddy for less than $20 per year, then when you want to get access to your domain, they charge a $125 fee along with making you pay to make your account active (another $50). I have been building websites for over 10 years, and when a client wanted to swap to my service, they held the client's domain hostage until they were paid the $175. Truly despicable!

Review Source

RR

Ricardo R.  
General Contractor  
Construction  
Used the software for: Less than 6 months

### "100% Satisfied"

May 8, 2025

5.0

The whole process. From the first initial call with \[sensitive content hidden\] to working with all the Webit team members until the completed website to go Live couldn't be more pleased.

Pros

The additional features for contractors to send estimates, invoices, etc. Contractors can run a good portion of their business from the additional features all in one place.

Cons

None. No complaints.

Review Source

RB

Robbie B.  
Owner of cleaning services  
Hospitality  
Used the software for: 2+ years

### "Great people to work with. "

August 7, 2024

5.0

Simply wonderful!! If any changes ever need to be made, they’re on top of it immediately

Pros

Customer service has been the best. We’ve been using them for over 3 years. They’ve made our website extremely professional, clean & simple to navigate. They also linked our website to our crm program so that potential clients and requests quotes.

Cons

There’s nothing I don’t like…… I absolutely satisfied with them

Review Source

AP

Andy P.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "We love Webit!"

August 2, 2024

5.0

Very good experience. Jeremyband team were very responsive.

Pros

They have designers, but also allow front-end customization. Also reasonablebprice.

Cons

It would be nice to be able to integrate the scheduler and calendar with Google Calendar.

Review Source

DS

Daniele S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Webit - a great company for managing your website"

August 12, 2024

5.0

everything has been great so far. They helped us

Pros

Their customer service team is excellent and easy to work with. They help with any changes I want to make on the website.

Cons

Sometimes there are some grammer issues when they make changes that they don't catch. Sometimes it may take a little longer for changes to be made.

Review Source

JR

Joey R.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Great option for small business"

August 7, 2024

4.0

Pros

Great price for a small business, we started our business wih then and have gotten many compliments on our site design.

Cons

Support is a little slow, i learned to add reviews to the site myself because it takes to long otherwise.

Review Source

NG

Neil G.  
CEO  
Automotive  
Used the software for: 1-2 years

### "Website hosting company only"

August 2, 2024

2.0

Neutral. If a website host only, they are doing their job.

Pros

It’s never crashed. If Webit is a site host only, they are doing their job.

Cons

Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.

Review Source

AA

Armando A.  
Owner  
Utilities  
Used the software for: 1-2 years

### "Webit review"

August 7, 2024

5.0

Love it has some small kinks that need to be fixed

Pros

Ease of usage. Simple system and simple invoicing

Cons

Issues with opening messages and some other small glitches

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Price was the main factor of switching

Review Source

CM

Carol M.  
CEO President Owner  
Food & Beverages  
Used the software for: 6-12 months

### "creation. of my website for my business"

July 25, 2024

4.0

Overall the experience was pretty good - no major complaints

Pros

Overall the ease of creating and customer support was very good

Cons

Again, some design elements were a bit difficult and not intuitive

Review Source

TB

Tim B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Contracts are dead, Service is King and Webit Understands this much better than the competition"

July 25, 2022

5.0

They have been a great service provider for our website -- I have previously done all this work myself in the past and then gradulally paid service providers to take on more of the work with some very bad experiences. But the crew at Webit have done an outstanding job -- Especially with no contracts -- As any online services business should understand that a monthly contract is just an excuse to take your money. Bottom line is this --- If you don't like the service your getting and can't get it fixed then you shouldn't have to pay extra like I have with companies that still have contracts That's an old way of doing online business these days and gets abused by deceitful companies all of the time You don't have to worry about that with Webit as they actually have business ethics.

Pros

The Team behind the websites - Always supportive, honest, friendly, helpful with professionalism and a sense of humor. Also the ability for me to be able to change things or add content and/or images to our website. The Home Page is the only part that the work order system would take up to 3 days sometimes based on their work load of customer request. So the people who speak American, living in America working with Americans was a breath of fresh air due to the issues and problems I have had in the past.

Cons

At the price point I'm paying monthly with no contracts with supportive, knowledgeable, competent and professional people don't have any cons Maybe other than not finding them sooner than I did.

Reason for choosing SiteFLEX

The price point per month with NO Contract, Very supportive Staff, Time I didn't have to do this myself with my busy schedule. The manner in which their people answered my questions which I could tell they new there stuff and if they didn't cover something I asked about they told me the truth instead of trying to sell me.

Review Source

CF

Chris F.  
Admin Assistant  
Automotive  
Used the software for: 6-12 months

### "Taking over the Web design industry "

October 13, 2023

5.0

Overall it has been great. They have helped with our business and the exposure. They also are eager to train you and help with customizing your page

Pros

Easy to use. The customer service is great and the revisions are fast. Plus the monthly price is very good

Cons

Nothing! So far everything has worked and we have been very happy with our results

Reason for choosing SiteFLEX

Price, Ease of use and the eagerness of the staff to help in any way possible.

Review Source

BS

Beth S.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "They do the work"

June 29, 2021

5.0

Very professionally built website that has assisted us in drawing numerous campers to our facility and we are very happy with the look and results

Pros

The information was quickly gathered and Built-in the template while talking with the webbit programmer. When needing changes they come quickly rabbit reaches out on a regular basis to make sure I don't need any additional help

Cons

Overall I really have no complaints about this software. During the covid issues often things felt a little sluggish. I'm confident that communication and information changes will happen timely moving forward

Review Source

AB

Amanda B.  
Executive Assistant  
Wholesale  
Used the software for: 1-2 years

### "Elevating Experience"

August 1, 2023

5.0

Pros

I recently had the pleasure of using Webit for building a website, and I must say, it exceeded all my expectations. This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.

Cons

Would prefer more of an intuitive drag-and-drop interface but overall would recommend.

Review Source

JS

Janine S.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Customer service service is very helpful. "

April 20, 2023

5.0

Great

Pros

Our website has looks wonderful. The staff were always very helpful.

Cons

I can't think of anything I dislike about webit.

Review Source

MM

Marci M.  
CEO/Owner  
Consumer Services  
Used the software for: 2+ years

### "Most affordable "

June 17, 2022

5.0

Excellent!! All the staff are friendly & eager to help build your site, add to it etc… Great customer service at Webit.

Pros

Super affordable and easy to understand

Cons

Some of the integrations can’t be met yet with Webit but in time I’m sure they will.

Review Source

NA

Nate A.  
Marketing  
Information Services  
Used the software for: 1-2 years

### "Not conducive to quality time management"

December 28, 2022

2.0

Our organization uses the website to share information to members and the information shared changes often. The time we spend is volunteer hours so having to take more time than needed to make updates is frustrating.

Pros

I can't find anything with this platform that is better than others I have used.

Cons

It's not easy to use and there are too many unnecessary steps involved in making edits.

Review Source

DM

Deb M.  
Chairman  
Consumer Services  
Used the software for: 1-2 years

### "Easy to Use at a Great Price"

August 25, 2020

5.0

We have been with Webit for a couple of years now and are so pleased with our website. Moving our website to Webit was so easy, and the design team did such a great job not only making sure to get all the content transferred over but also gave our website a much need facelift. Our website now has a fresh, polished, and professional look and they continue to fine tune and help us put our best foot forward. We received so many compliments on how much easier it is to navigate and how great it looks.

Pros

I love that I can update our website myself. The software is easy to use and I can add, remove or update in just a few easy steps. It is easy to maintain and we are able to stay current without any delays. Everything I do displays in actual time so I know our website is always current.

Cons

I am currently using Google Docs to maintain our database... I would like an easier way to manage our members and our vendors. Being able to upload spreadsheets and store important business documents would also be a great benefit. We are a non-profit with a rotating board and having all information in one location would help in sharing information and having everything in one location.

Review Source

CH

Chandrelle H.  
Owner  
Retail  
Used the software for: 2+ years

### "Very Satisfied Customer"

August 10, 2023

5.0

I love Webit and will continue to work with them.

Pros

I have no complaints about Webit. I can call \[sensitive content hidden\] for anything.

Cons

That there isn't an option for an interactive blog for your customers. And that there's no option for discount code to give to your customers to enter for a discount.

Review Source

KK

Kelsie K.  
Administrative assistant  
Construction  
Used the software for: 2+ years

### "Very helpful and reliant "

December 22, 2022

3.0

It is a great website tool that our company has used for quite some time.

Pros

I love that I can do most of the editing and changes to our website ourselves. I find it very helpful that as soon as I call our rep. he always picks up and follows through with our requests.

Cons

I do not like the few features that are hard for the customer, us, to complete on our own.

Review Source

JM

James M.  
President  
Insurance  
Used the software for: 2+ years

### "Good Company with Good Value"

September 14, 2021

5.0

Great. Good Local Company that has a good product. Still would like to take \[SENSITIVE CONTENT\] out to lunch sometime.

Pros

I usually just have the account manager help with it and do not touch it in fear I will mess it up. Except this last go round, they have not returned my text/call as we found a grammar error

Cons

There is nothing that I would say it bad

Review Source

LB

Lisa B.  
owner  
Retail  
Used the software for: 2+ years

### "Why we love Webit"

January 6, 2023

5.0

The website has increased attendance at our in store events in addition to gaining new customers

Pros

The ease of implementation of the software and implementation

Cons

We have not experienced any issues that we could consider a "Con"

Reason for choosing SiteFLEX

The communication and knowledge of the employees who contacted us.

Review Source

SW

Scott W.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Outstanding value "

March 29, 2022

4.0

Pros

I have seen a huge jump in perspective clients calling about my services. The increase in prospects has substantially increased my sales. Huge value for the cost of the website.

Cons

I have used Webit for over two years now and haven’t a single negative about the service.

Review Source

DS

Daryn S.  
Owner  
Construction  
Used the software for: 2+ years

### "I’m happy"

January 5, 2023

5.0

I’m solving a big problem having my contact form on my site that connects to my CRM instead of double data entry.

Pros

\[SENSITIVE CONTENT\]Not being downCustomer serviceComplements from others about my site.

Cons

I don’t have anything that I’m not happy about.

Reason for choosing SiteFLEX

\[SENSITIVE CONTENT\]

Review Source