# Page 10 | Zoom Phone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Zoom Phone the right Business Phone Systems solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208535/Zoom-Phone/reviews --- Zoom Phone 4.5 (244) [View alternatives](https://www.capterra.com/p/208535/Zoom-Phone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 24th, 2026 # Page 10 - Reviews of Zoom Phone ## Showing most helpful reviews Showing 226-244 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aF ahmed F. e-comers Arts and Crafts Used the software for: I used a free trial ### "my favorite app" July 9, 2021 4.0 Pros What I like the most about it is that it is free and available to everyone and can be used in many ways Cons For me, it has no downsides . We hope for more development and new features that facilitate the experience of use more Review Source HB Hannah B. Cardiac Monitor Tech Hospital & Health Care Used the software for: Less than 6 months ### "zoom" November 13, 2020 5.0 Pros I like the fact that the picture was in good quality. The sound was good too. Cons Connection was okay but could have been hospital wifi. Review Source AS Antonio S. Tutor formativo Primary/Secondary Education Used the software for: I used a free trial ### "Ottimo per chiamate virtuali" April 28, 2023 5.0 Pros Molto utile per chiamate virtuali, consigliato Cons Non ci sono grosse pecche, a volte però la connessione cade anche se vicini al router Review Source AO Aashnaz O. Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Zoom" November 23, 2020 5.0 Pros Easy to use. Fast. Excellent source to communicate and have meetings. Cons Have not hand any issues at this point. Review Source MO Michelle O. sales distributor Health, Wellness and Fitness Used the software for: 2+ years ### "Zoom Review" August 26, 2020 3.0 good. Pros That it allows me to connect with my team located all over the world. Cons The one hour time limit and that it stops in the middle of a chat. Review Source AG Ashmita G. Student Writing and Editing Used the software for: I used a free trial ### "Good platform " February 15, 2023 5.0 Pros Easy to use, provides a variety of access restrictions to control by the host, secured and safe. Cons The hundred member limit is an issue. Review Source PY Peipei Y. Dentist Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to use" June 20, 2024 4.0 Pros It’s very easy to use. Wish you could zoom in better on some areas. Cons Can’t zoom in parts of the meeting. Sometimes connection isn’t good even with wifi. Review Source KA Kheirallah A. student E-Learning Used the software for: 6-12 months ### "I Highly Recommend this software!!!" May 6, 2021 4.0 I loved using it and it always was there when I was in a situation where I could not access my computer. Pros I think the idea that if you are in a situation where you have a meeting and you cannot access your computer or are not near a computer and you have a portable way to communicate with your team or class is great. I think it's a great backup to have. Cons It is easy to use and has no flaws to its service, I have nothing to complain about this application. Review Source SN Shehan N. Production Executive Consumer Goods Used the software for: Less than 6 months ### "Zoom communication software " September 11, 2020 4.0 Overall, Can recommend this software if you are searching for a good communication app. Pros This is also a software that came to use after Covid 19 break . To use this software it is good if you can install this software on your PC or phone. It has the facility of video conferencing, screen sharing, chatting and raising hands. Cons Sometimes it is difficult to connect to a meeting. As there are lot of features, it takes sometime to get used to it. Review Source BS Brenna S. nurse practitioner Hospital & Health Care Used the software for: 6-12 months ### "the new and improved meeting room" September 8, 2022 5.0 Pros I love having zoom on my phone, it is the easiest way to meet with my managers (nationwide company), and allows me to be mobile if needed (busy clinic setting) Cons Make sure your wifi and or signal is strong, otherwise it glitches frequently. Review Source FF Frank F. Accounting Specialist Construction Used the software for: 6-12 months ### "Zoom or not to Zoom" October 6, 2021 4.0 Our overall experience with Zoom Phone has been great. No excuses for missing meetings! Pros We like how easy Zoom is to access and how many devices can use Zoom. Cons The least thing we like about Zoom is the cost. This should be a free App. Review Source TP Tanja P. Founder Non-Profit Organization Management Used the software for: I used a free trial ### "My expiriance with using Zoom phone" January 3, 2021 5.0 Pros Great video communication service. Excellent video and audio quality. I especially like that the screen can be shared with other participants during communication. Cons Limit the duration of communication to 40 minutes if there are more participants. I still can't change the wallpaper on my phone during video communication. Review Source TB Timothy B. Operations Supervisor Public Safety Used the software for: 6-12 months ### "Zoom Phone" May 18, 2021 5.0 Zoom phone is great for the person on the go and needing to attend a meeting. Pros If you do not have access to a computer and need to attend a meeting, this is the way to go. Zoom phone is great for people on the go. Cons Nothing, the audio quality is top notch. While using Zoom phone you can hear and be heard just like being there live. Review Source VR Verified Reviewer Student Education Management Used the software for: 6-12 months ### "Zooming through meetings" August 19, 2021 4.0 It wasn’t definitely useful in educational purposes! Pros Can be used by a large group and have it organized. Cons The quality of the videos aren’t always good Review Source BT Bahar T. Student E-Learning Used the software for: I used a free trial ### "Zoom phone" July 13, 2022 4.0 Pros This app is so easy to use for video calling and launching video conference Cons Sometimes sharing screen is challenging through this app Review Source JM JANPEN M. Freelance Computer Games Used the software for: Less than 6 months ### "Amazing Experience!!!" May 8, 2021 5.0 I 100% give it a 5 stars maybe even a 100 stars if I could. I will always use this. Pros Very easy to use! You can get on zoom very quickly.No glitches no problem. Amazing! Cons I think I have no complaint for zoom. Its amazing and I use 1 or twice a week . Itz so amazing. Review Source DS Deborah S. Paraprofessional E-Learning Used the software for: Less than 6 months ### "Zoom Phone, Excellent for Meeting In a Pandemic" August 24, 2021 5.0 Working in education during the Covid pandemic has proved difficult due to various staff members needing to quarantine. This made it possible to collaborate easily. Pros I like that this is an option for colleagues to collaborate when they cannot possibly meet together in person. Easy to set up, and will use again! Cons I feel like it could be better at giving each member a chance to take turns talking somehow. Maybe this was user error. Review Source TG Tiffany G. Shift manager Food & Beverages Used the software for: Less than 6 months ### "Very convenient " April 7, 2022 5.0 Pros I love the concept of this software and love how its mobile friendly and not complicated or complex Cons There isnt anything I can say Ididn't like about this app Review Source JH Jamintha H. Academic Instructor Higher Education Used the software for: Less than 6 months ### "Zoom" September 16, 2020 5.0 I used zoom to discuss my research study with my supervisor Pros Zoom is easy software for video conferencing Cons We can use zoom only if the connection state is active Review Source Similar Products Featured ## Related categories [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.