# in2 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is in2 the right Scheduling solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208250/In2/reviews --- in2 4.5 (37) [View alternatives](https://www.capterra.com/p/208250/In2/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of in2 Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SA Sausan A Co-OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I like In2 because of ease of use, customer service, convenience, the fact that they are able to accommodate with Oman’s payment gateways and accommodate to our needs!“ January 24, 2025 NK Natalie K OwnerSports, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service.“ April 30, 2023 JA Joelle A yoga teacherSports, 2 - 10 employeesUsed the software for: More than 2 years. “The product is user friendly, has a multitude of features that can make booking and organizing classes easy and seamless.“ April 14, 2021 KS Kaye S Director of Sports OperationsSports, 11 - 50 employeesUsed the software for: 6-12 months. “It also helped us to streamline services and pricing packages.“ February 8, 2021 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF Dima F. Gym Sports Used the software for: Less than 6 months ### "Dima's Feedback" February 5, 2025 5.0 I loved it, at first i found the system difficult to understand and work with but then i picked up. Great team members, nice system, and most important the after sales support is outstanding. Pros The team members are super friendly and supportive, \[sensitive content hidden\] bas very patient during the onboarding phase and she made sure we really understood the system. The system is straight to the point and provides all needed support for the gym management system. There could few features to add Cons Probably if we dont continue working together, i might lose the database of my clients at the gym ( im not 100% sure but this is what i understood ) Review Source AA Arwa A. Operation Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "In2 Platform of the year" March 5, 2025 5.0 From day one until this very day my experience with in2 has been pleasant first off the platform itself is user friendly and so easy to maneuver around secondly their customer care team are the stars of the show they're always there to provide a helping hand on the dot Pros Swift and friendly customer care service User friendly interface Cons Having the ability to integrate Arabic language into the sytem Having an easier workaround for past midnight timings especially during Ramadan Review Source NK Natalie K. Owner Sports Used the software for: 2+ years ### "My experience with IN2 vx MindBody" April 30, 2023 3.0 It used to be better but it’s average now. Pros I liked that they took feedback seriously and always applied them into their system. I used to love their customer service and that’s why I recommended SheFit \[sensitive content hidden\] to join. Cons Customer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service. At the days of Aboud, it was excellent. Another thing I don’t like is that students can’t rate their experience with class and write a review which was one of the main driving factors to fill my classes when using MindBody. Review Source BR Bilal R. Owner Sports Used the software for: 1-2 years ### "Perfect service and customer service " February 11, 2025 5.0 Its an amazing experience, customer service always beyond your expectations specially \[sensitive content hidden\] Pros Quick responses and always ready to help you Cons Nothing at all, I can’t even think of one Review Source SH Shoghag H. Homenetmen Antelias Accounting Used the software for: Less than 6 months ### "Homenetmen Antelias " February 18, 2025 4.0 It was difficult at first but know I’m more comfortable but I need more experience Pros I liked the staff their quick replies to problems that we face. Cons That it isn’t connected directly to phone numbers Review Source TJ Taymour J. Customer Relation Manager Sports Used the software for: Less than 6 months ### "Amazing experience " February 12, 2025 5.0 Its nice and easy specially a big thanks to \[sensitive content hidden\] as she is very helpful. Pros That it is easy to use and easy to handle Cons That there is no CRM SYSTEM connected to In2 Review Source jA joud A. Project manger Marketing and Advertising Used the software for: Less than 6 months ### "so good , and I really like I told my friends about it " February 28, 2025 5.0 Excellent , \[sensitive content hidden\] was so good on explaining everything single part , and so helpful. Pros That both mom and daughter can use it on the same time Cons that I don't have the option for renting the place Review Source AS Amir S. GM Sports Used the software for: 1-2 years ### "In2 review" May 4, 2023 5.0 I wish i can make the best of in2 , a little help with troubles we are having will solve the problem Pros Being online helps me run my business when im away, when data is entered correctly the reports are amazing Cons Asking for help is difficult especially when we require field visits to help us with training and launching , although im willing to pay for the support trip its not available. Reason for choosing in2 Since in2 was the software we used i continued but now im getting offers from different softwares that are willing to do the training on site Review Source MA Malek A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Reasonable " May 7, 2023 3.0 Average Pros Service and the Back up support. Politeness of the staff. Cons Pricing is high in this time. Needs to consider the market situation. Reason for choosing in2 More options. Review Source HB Hania B. managing partner Health, Wellness and Fitness Used the software for: 2+ years ### "In2 " April 30, 2023 4.0 Very good experience overall Pros It is more affordable than other softwares The staff respond quickly when there is a major issue It’s relatively easy to use Cons Some crucial features are still not present for a studio such as ours Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The price Review Source JA Joelle A. yoga teacher Sports Used the software for: 2+ years ### "Easy to use, all in one platform." April 14, 2021 5.0 I have used IN2 to run my business from A to Z and it gave me more clarity on the financial aspect of the business and kept me on track with all my clients. Customer support is excellent and always there to help. The price of the service is fair. Overall super happy with the service. Pros The product is user friendly, has a multitude of features that can make booking and organizing classes easy and seamless. truly a lifesaver for gyms, and fitness instructors Cons Some editing options in the backend can more more straightforward. Review Source JO Joel O. Sport Trainer Sports Used the software for: 6-12 months ### "Well, as per my experience with this new app, my admin job has become less tedious and the timing ." April 14, 2021 5.0 Amazing . Pros The various features on this app are excellent , very easy to use and without complications . Cons Well , since the job I’m using it for is a complicated one , I think the app is just ok for now . Review Source SA Sausan A. Co-Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "In2 Review" January 24, 2025 5.0 My overall experience with In2 is great, despite having some issues here and there, In2 team always tried to find ways to make us satisfied. Pros I like In2 because of ease of use, customer service, convenience, the fact that they are able to accommodate with Oman’s payment gateways and accommodate to our needs! Cons I wish there would be some additional features such as: - mobile application or compatibility to the back end. - wou - Ability to easily change levels of classes without having to create a different class (this would be a life changer) - Gift card system - better payment system with less issues - being able to add more than one package to a single purchase whilst also adding POS items to include in the same purchase. - customization of invoices (adding several purchases to a single invoice) Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing in2 In2’s customer service and their ability to accommodate to Oman’s payment gateway resteictions. Review Source DA Dalya A. Sales and Operation Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "SoulHIIT review" February 19, 2025 3.0 Great team, specially \[sensitive content hidden\] our account manager e’ve had the pleasure of working with \[sensitive content hidden\] as our account manager, and his professionalism, efficiency, and attention to detail have been exceptional. He is always proactive in addressing our needs, ensuring smooth communication and seamless execution of tasks. \[sensitive content hidden\] responsiveness and dedication make a significant difference in our experience, as he consistently goes above and beyond to provide solutions and support. His expertise and reliability make him a valuable asset to any team. Pros The application overall is organized and smooth and very easy to use and understand. Cons Needs to be more efficient and to have more flexibility to be customized as the client needs. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Wasnt useful enough for our operations and time difference and customer care was struggle. Review Source RZ Rania Z. CEO Sports Used the software for: 2+ years ### "Boost Review" February 12, 2025 3.0 I would never thank enough \[sensitive content hidden\] who were always reachable and ready to help. That customer / service experience has no pricd Pros The reports are easy to get, the attendees reports, the daily sales etc etc Cons The reports cant be filtered with specific criterias and some features were missing Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Features that were missing on IN2, all in one report from my business app, management schedule straight from the app, marketing auto emails.. Review Source Salah Eddine I. Operational manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Satisfactory feedback" February 3, 2025 5.0 Marvelous, flawless, impacable, and the friendliness of the company is found in each individual. Pros The quick response and the genuine kindness. Cons The fact that the WhatsApp support are not available after-hours, but it's normal they have the right to rest after all the hard work. Review Source DD Despina D. CEO and Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Omnia - House of Wellness" February 5, 2025 4.0 The team is supportive and they assist on the spot. Communication is smooth and no issue took longer than expected and promise. Would definitely go ahead with them again in another business Pros Easy, friendly, and straightforward interface Cons Sometimes the dashboard wasn't accessible and we had to reach out few times to the technical team Review Source ND Nader D. Owner Sports Used the software for: 2+ years ### "The best booking system " February 18, 2025 5.0 9.9/10 great experience, we as Ohana have been enrolled since day one Pros Booking system in perfect Database is safe Class management and payment Cons Sometimes refunds, payments, and broadcast emails Review Source SA Sarah A. Owner Sports Used the software for: 6-12 months ### "From bad to better" February 6, 2025 5.0 It started out really tough, and just now its starting to get smooth Pros The payment gateway integration and zoho integration Cons The transaction fees The lack of 24/7 support Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Payment gateway integration not available on mindbody Review Source HN Hanine N. Academy Manager Sports Used the software for: 2+ years ### "IN2 System’s experience " January 22, 2025 4.0 Good experience, despite the challenges, the team is ready to help. I specifically felt that with Mazen, our account manager, as he goes the extra mile, especially after facing delays and lack of communication with old staff members from In2’s side. Pros All the data placed in one place. User friendly (from the business side, not the client’s) Cons Hard process for integration of another app/system. Review Source TR Tiffany R. Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Easy back end to manage appointment setting linked with membership" March 13, 2023 4.0 We switch platform to manage the client membership and appointment services which is done manually because of the specificity of the business and we do not regret it! Most tasks are done in half the time we used to.Whenever we have a question , the team is responsive and helpful. Pros Very easy to useUser friendlyFlow process is optimize for most tasks and there is no unnecessary clicksCustomer services very reactive and always helpful. Cons Few features are still missing that are specific to gym management Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was expensive, lack of customer services and time consuming. Review Source CA Christian A. Owner Sports Used the software for: 2+ years ### "Great software!" April 28, 2023 4.0 Pros User friendly interface, the app for the customers and the trainers Cons The payment and billing section can be confusing at times Review Source WA Wael A. General Manager Sports Used the software for: 1-2 years ### "Best Sports Management Software" January 16, 2021 5.0 Till now our experience with In2 has been flawless! they trained all our staff in person and stayed in contact with us until we were fully functional and running, and are always available to support in case we need anything. As promised some new and exciting features are coming up; can't wait. Pros That its customizable according to my needs and club operation, the interface is very user friendly , and it gave us a very big organizational push by helping us manage our club in an easier and more clearer way, providing me as Management with easy access spontaneous reports to be able to evaluate everything on spot, while giving access; to all our clients/players through there app, to there accounts, sessions and attendance. And helping the coaches on the ground with the day to day attendance and follow ups. Cons For the moment everything is great. Features are constantly being updated or new ones added on the system and on the app. Review Source PC Pia C. Admin Sports Used the software for: 2+ years ### "Review" June 9, 2023 5.0 Pros \[sensitive content hidden\] is so cooperative Customer support available Cons Not easily adding our most important features Review Source GT Gloria T. Pilates Instructor Sports Used the software for: Less than 6 months ### "Highly Recommend" April 28, 2023 5.0 Pros I love how user friendly in2 application is. I use it as a client and business owner. It makes my life super easy and helps me organise my day! Cons Allows you to book for sessions even if you don’t have credits Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.