# 800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 800.com the right Call Tracking solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208208/800-com/reviews --- 800.com 4.7 (322) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of 800.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.“ April 7, 2026 CH Chris H CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities.“ March 29, 2026 LW Lena W OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I love the features they offer such as setting up personalized voicemails for certain situations of when you are open or closed so the client is not neglected and know information when there is a moment you can't at that second get with them.“ December 12, 2025 TF Tracy F Chief Growth Operations OfficerInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I had set up my account and ended up making a mess by adding a second account instead of a second number to the account.“ February 27, 2026 DT Donald T OwnerRetail, Self-employedUsed the software for: 1-2 years. “The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard.“ March 9, 2026 KA Karen A VP of OpsReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it.“ December 8, 2025 BB Brent B OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs.“ February 3, 2026 JT Julia T Concierge beauty servicesHospitality, Self-employedUsed the software for: Less than 6 months. “The lack of options and information within the application.“ December 18, 2025 ## Showing most helpful reviews Showing 1-25 of 322 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Manny S. Creative Director Marketing and Advertising Used the software for: 1-2 years ### "800.com Tracks!" April 8, 2026 5.0 We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment. Pros The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns. Cons Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there. Review Source GS Gabby S. CEO Retail Used the software for: 6-12 months ### "Reliable and easy-to-use call management platform" April 11, 2026 4.0 Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. Pros 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. Cons Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reason for choosing 800.com 800.com stood out for its simplicity and ease of use. It was quicker to set up compared to other platforms, and the pricing felt more straightforward for our needs. It also provided the core features we were looking for without unnecessary complexity, making it a more efficient choice for day-to-day operations. Review Source CO Cynthia O. Solopreneur Arts and Crafts Used the software for: Less than 6 months ### "I would not recommend for Small Buisness or Technology Challenged People. " June 29, 2025 2.0 I have not had a great overall experience with the system. Many hours trying to learn the basics. It is too technical for my liking. I just would prefer a simple user friendly system over all the extra features. Pros I really like the ability to create a custom 800 number. The pricing and services are not bad. Many Options. Cons The platform and verification to get the system up and running is excessive and very labor intensive Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com 800.com seemed way more professionally. It seems to be just too much product for my simple needs. Wish there was a basic option possible for start ups that was user friendly without all the unnecessary upgrades needed in larger companies. Review Source Response from 800.com July 14, 2025 Thank you so much for taking the time to share your experience Cynthia, both the positives and the parts that didn’t quite hit the mark. We truly value your honesty. We’re really glad to hear that the ability to create a custom toll-free number and the flexibility of our pricing and service options stood out to you. At the same time, we’re genuinely sorry to hear that the setup process felt overwhelming and more technical than you were hoping for. We understand that not every business needs every feature and we are always working towards making the process as easy and streamlined as possible. Your feedback is incredibly important to us as we continue to improve the platform. If you’re open to it, I’d love the opportunity to connect and learn more about how we can better support business owners like you, especially those just starting out. Thank you again for giving us a try! You can reach out to me directly at Christina@800.com. DH Dan H. COO Insurance Used the software for: 1-2 years ### "Review of 800. om" January 19, 2026 4.0 So far it has been good. I have used 800.com with two different companies and I'd likely choose it again. Pros The platform is simple to understand and use, and offers the necessary features I'm looking for in a toll free number system. Cons There are some limitations in the recorded answer functionality...it does work, but I'd like to have some additional flexibility. Alternatives considered [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Reason for choosing 800.com Cost and ease of deployment - I needed a quick solution Review Source Response from 800.com March 2, 2026 Thank you so much for this great review and your continued trust in 800.com Dan. It means a lot that you’ve chosen us for two different companies and would likely do so again! We’re glad to hear the platform has been simple to use and provided the features you need, especially when you were looking for a quick, cost-effective solution. That ease of deployment is something we work hard to deliver. We also appreciate your feedback on recorded answer functionality. Input like this helps us continue improving flexibility and features for growing businesses. If you’d ever like to share more detail on what additional options would be helpful, I would love to hear it. Thanks again for choosing 800.com, we’re proud to support your businesses! TR Todd R. SVP Financial Services Used the software for: Less than 6 months ### "Very Pleased with 800.com" April 13, 2026 5.0 Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic. Pros 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did. Cons As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see. Alternatives considered [Google Voice](https://www.capterra.com/p/210592/Voice/) Reason for choosing 800.com More features than Google Voice and better overall value Review Source EB El-Hadj B. CEO Information Technology and Services Used the software for: I used a free trial ### "Best platform for toll free numbers" April 15, 2026 4.0 its cool. I'm still waiting to see if the overall call quality is going to improve or not, I really hope so Pros The ease of use, and the user interface. I like that I'm can easily customize everything, and create call flows Cons The call quality of my uploaded messages sounded horrible, but the number is still new, so we'll see how it turns out Switched from [Freedom Cloud ACaaS](https://www.capterra.com/p/227686/Freedom-Cloud-ACaaS/) They just had a shaky product, and their customer service sucked Review Source CR Calvin R. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of Use: 5 Stars (The UI is very clean)" April 7, 2026 5.0 My experience with 800.com has been very positive. It solved our need for a professional business presence instantly. The setup process was seamless—we were up and running in minutes. Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow. Pros The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach. Cons While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations. Review Source DT Donald T. Owner Retail Used the software for: 1-2 years ### "Simple, Professional Business Phone Solution" March 9, 2026 5.0 The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard. These tools make it easier to track calls and manage communication with customers without needing a complicated phone system. Another positive part of the experience is the professional image it creates for businesses. That said, it has a few limitations, such as fewer advanced integrations or automation features compared to larger VoIP systems, though the simplicity is really a benefit for smaller company like mine. Pros Simple, Easy-to-Use Platform ⚙️ The thing I love most is how easy it is to set up and manage. The system is intuitive and quick to start using. Setup takes only minutes. Everything is controlled from a simple web dashboard. Cons Integration Options Are Still Limited 🔗 Compared with some modern communication platforms, CRM and automation integrations are still limited or in early stages. For businesses that rely heavily on automation, that can feel restrictive. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful review Donald! CH Chris H. CMO Marketing and Advertising Used the software for: 6-12 months ### "Easy Setup, Strong Support, Minor Call Transfer Issues" March 29, 2026 5.0 Overall, our experience with 800.com has been very positive. The platform is intuitive, easy to set up, and delivers exactly what we need in terms of managing business calls efficiently. Their customer support team stands out—they are quick to respond and genuinely helpful, which makes a big difference when you’re running a business. While there have been occasional issues with call transfers, the overall reliability and ease of use make it a valuable tool for our operations. Pros The setup process was extremely easy and user-friendly, allowing us to get up and running quickly without any technical challenges. Additionally, the customer service has been excellent—responsive, helpful, and always willing to assist when needed. Cons At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities. Improving the reliability of call routing and transfers would make the service even stronger. Review Source AH Ameerah H. President Health, Wellness and Fitness Used the software for: 2+ years ### "Time saver" February 25, 2026 5.0 Pros What I like most about 800.com is the ease of use, consistency, value, call management, and the ability to block spam/telemarketing callers from calling back. Cons I do not have any cons to report, I have been thoroughly enjoying my experience with 800.com for the past 3 yrs. Review Source Response from 800.com March 2, 2026 Thank you so much for this positive review and your continued support over the past three years! We’re thrilled to hear that you’re enjoying the ease of use, consistency, and value of the platform. It’s especially great to know that call management tools and spam blocking are helping you stay focused on the calls that matter most :) We appreciate you being part of the 800.com community! JT Julia T. Concierge beauty services Hospitality Used the software for: Less than 6 months ### "Easy-peasy " December 18, 2025 5.0 Pleased with the service and the transparency in the use of that service. The ease of use is vital in my life Pros Straight forward black and white provided service with no hidden fees. Ease of use. Fast and friendly customer care. Cons The lack of options and information within the application. Have to go to the website often, mainly to check on minutes used. Switched from [RECITE](https://www.capterra.com/p/153219/RECITE/) Was not able to get the plan i wanted, what I had purchased was not clear enough. The price was not reasonable either. Review Source Response from 800.com March 12, 2026 Thank you Julia! We work hard to make sure there are no surprises with billing and that you always have access to support, so it is so great to hear that has been your experience :) We would love to hear more about what options you would like to see in the app, as we are here for you and your business. Please reach out to us at Support@800.com if you are open to sharing more. MC Michael C. Managing Member Law Practice Used the software for: Less than 6 months ### "Excellent call quality, service, and support for a very advantageous monthly cost." March 12, 2025 5.0 Call quality is excellent. The features are rock solid and easy to use. Likewise, the tech support is quick to reply and with the appropriate advice. The customer service was able to resolve an issue with ease. I would definitely recommend them to other colleagues. Pros Call quality, service/support, and price Cons Lack of VOIP phone availability. Would like additional on hold music options. Alternatives considered [Nextiva](https://www.capterra.com/p/175788/Nextiva/) Reason for choosing 800.com Price and complicated onboarding process with them. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Better price and faster response time with customer service requests. Review Source Response from 800.com March 24, 2025 Thank you for your wonderful review and feedback Michael! We’re so glad to hear you’re enjoying the call quality, features, and support. Your feedback on VOIP options and hold music is appreciated and I would love to hear more about that, as we are always looking to provide the best features for our customers. We're grateful you chose 800.com and look forward to supporting your business! You can reach out to me directly at Christina@800.com SS Stacey S. Owner and Business Operations Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent company, great support!" January 5, 2026 5.0 Very happy with the sales, service and app! I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service with a custom number~ Pros It's a quick and easy set up, I've tested the system and have had zero issues with receiving or making phone calls from the app. The cost is relatively low compared to what I'm paying for our office phones through another company and honestly, I'm considering switching over in the future to this service simply because of its ease of use, low cost and the fact that so far, absolutely no bugs or glitches in the software. The sales team has been incredibly helpful, they walked me through the setup and were very clear on the features and benefits of the program but didn't do a hard sell - they also discussed the potential cons of the system for our company. Overall very happy with it, it's a reliable, secure system that I'd not hesitate to sign up for. Cons Really nothing, I love that I could pick out my own number mostly - it wasn't completely customizable but close enough. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review stacy! We love that the service has been such a great fit for your business and that you are considering switching your entire business phone system over :). Reach out to us anytime at support@800.com and we can help get everything switched over. BT Brad T. Owner Automotive Used the software for: Less than 6 months ### "Great for Small Business" November 24, 2025 4.0 Very good experience for us. We were able to take down the number we wanted and get the call routing up to speed in no time. Routing is very professional and adds peace of mind to our customers that they're dealing with a well run business. Pros The website and mobile app interface is easy to learn and works seamlessly. It's a great value for the money; a whole phone system for a small business like ours where we dont have a lot of time to train things like this. We plugged it in and same day were using it like pros. Cons The SMS verification is hard to understand. We haven't done it yet. I realize they want to stop spammers, but the how to and definitions are not clear. There should be more diagrams and explanations. We are still using our other SMS system. Review Source Response from 800.com January 8, 2026 Thank you so much for the amazing review Brad! We’re thrilled to hear that getting started with 800.com was quick and easy for your team! It’s especially rewarding to know that the website and mobile app made onboarding seamless, and that call routing is giving both you and your customers a more professional, reassuring experience. We also really appreciate your honest feedback about the SMS verification process. You’re absolutely right, while 10DLC registration is federally required to protect consumers from spam, the process can be confusing. We are always working on improving our onboarding materials and process to make it easier for businesses like yours to get verified and start using SMS right away. If you have any additional feedback on what materials you would like to see to make this process easier, please reach out to me directly at Christina@800.com. Thanks again for choosing 800.com! CH Courtney H. Owner Retail Used the software for: Less than 6 months ### "800.com simple & reliable service " February 18, 2026 5.0 My overall experience with 800.com was very smooth quick and no pushy sales or pushy upgrades. I would highly recommend the service to any small business looking for reliable telephone communication. Pros I recently signed up with 800.com for my business telephone communications. 800.com is very simple to set up. I get all my calls and text messages. I never miss any more leads or my clients phone calls very simple and professional service. Cons There’s nothing I don’t like about 800.com like I said it’s very simple as set up easy access and very reasonably priced. Review Source Response from 800.com March 2, 2026 Thank you so much for this wonderful review Courtney! We’re thrilled to hear that getting started was simple and that you’re receiving all your calls and text messages without missing important leads. That reliability and professionalism is exactly what we aim to provide for growing businesses. We also truly appreciate you mentioning the smooth experience and no-pressure approach. Our goal is to make business communication easy, affordable, and stress-free. Thank you for recommending 800.com to other small businesses — we’re proud to support yours and look forward to being part of your continued success! AB Aminata B. Owner Design Used the software for: Less than 6 months ### "800.com is a game changer for your business" July 7, 2025 5.0 Having a toll-free number through them has made my business look more professional and accessible to clients across the country. I’ve noticed an increase in call volume and customer engagement—people feel more confident calling a number that doesn’t cost them anything. What really stands out is the simplicity. Their dashboard is easy to use, call forwarding is seamless, and customer support is responsive when I need help. If you’re a small business looking to boost your presence and build trust, I highly recommend giving 800.com a try. Pros Using an 800 Number Was a Game-Changer for My Business! Since switching to a toll-free 800 number, my business has seen a noticeable boost in credibility and customer trust. Clients love having a direct, professional way to reach us—and the best part? It makes us look nationwide, even though we're local. Easy to remember, great for marketing, and perfect for building customer confidence. Highly recommend for any growing business! Cons Customer service interactions are done via email or through the app it would have been really nice to have a live representative. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review Aminata! We love it when our product and service can make such a positive impact on our customers and their business. We would love to feature you in our next customer success story if you are open to it! Please reach out to Support@800.com and ask for Christina if you would like to be featured :) NB Nicholas B. President Construction Used the software for: 6-12 months ### "Very happy with the service" January 20, 2026 5.0 Cost effective and easy to set up. The customer support rep was very helpful in getting us going. Happy to recommend. Pros Very easy to set up. Customer support is great as well. Researched a lot of products out there and this was the most cost effective. Cons Not much to dislike. It was easy. It appeared to be challenging to set up, but they have instructional videos that helped. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing 800.com cost, ease of set-up ,and customer support. Review Source Response from 800.com March 2, 2026 Thank you so much for this thoughtful review Nicholas! We’re glad to hear that after researching your options, you found 800.com to be the most cost-effective and easy to set up. It’s great to know the instructional videos and our support team helped make the process smooth and stress-free. We truly appreciate your recommendation and your trust in us. Supporting businesses with affordable, reliable communication tools is exactly why we do what we do — and we’re happy to have you with us! ET Elvia T. Mold Technician Construction Used the software for: 6-12 months ### "Helpful Customer Service" July 30, 2025 5.0 Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history that I can look up and check what calls I may have missed. Pros I appreciate getting help over the phone when I'm stuck on something or don't understand how to make changes to my 800 services. Cons I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to me. so I sometimes spend too much time trying to find the ansers Review Source Response from 800.com September 2, 2025 Thank you so much for your feedback and for sharing your experience with us Elvia! We’re very glad to hear that our phone support has been helpful when you need assistance. It’s important to us that every customer feels supported, especially when navigating unfamiliar tools. We're also happy to know you're enjoying features like voicemail and call history, and that your overall experience with 800.com has been positive so far. We really appreciate your honest feedback about using our website with screen reader software. Accessibility is something we take seriously, and your input helps us identify where we can do better. We're actively reviewing areas of the platform to improve usability for all customers, including those using assistive technology. Thank you again for choosing 800.com! Ginna G. Attorney Law Practice Used the software for: 6-12 months ### "Definitely use 800.com" July 28, 2025 5.0 We love 800.com. It was easy to find the number we were looking for. It took a little bit to get everything confirmed but the customer service representative went above and beyond to help us! I would said the ability to find the number and secure it was the biggest part of deciding to use 800.com but the customer service representative was the biggest part of confirming that we went with the right company. Would recommend 10/10!! Cons The only complaint would be the price - but every business has to make money and I believe that what we paid for and received was fair Review Source Response from 800.com August 18, 2025 Thank you so much for the kind words and thoughtful feedback! We’re excited to hear that finding and securing the perfect number was such a smooth experience, and love that our customer service team made a lasting impression. It’s always our goal to make the process as easy and supportive as possible, so we’re glad to know they went above and beyond for you. We appreciate your honest comment on pricing as well. We do our best to balance value and affordability, and we’re happy to hear you feel the service delivered was worth it. Thank you for the 10/10 recommendation! We’re proud to have earned your trust! AR Andre R. Ceo Alternative Dispute Resolution Used the software for: 6-12 months ### "Excellent hands down" May 12, 2025 5.0 Excellent 12 out of 10 like honestly when I say they have made my business receiving toll-free calls 10 times easier I mean the experience is the best I’ve had overall a lot of companies Pros Convenient and essy literally I can talk to clients all day all night and receive calls at any time. It also even allow you to be able to text clients. Cons Nothing I honestly can’t even think of anything bad to say about this company. I mean, if you can’t think about something bad to say about this company, you’re probably just doing it because you have nothing else better Review Source Response from 800.com May 13, 2025 Wow — thank you so much for the amazing feedback Andre! We’re honored to hear that 800.com has made such a big impact on your business. It’s great to know that the convenience of calling and texting clients around the clock is making things easier for you. We’re especially glad to hear that your toll-free communication has become smoother and more effective — that’s exactly what we aim for. Your "12 out of 10" praise truly made our day! We appreciate your support and are proud to be part of your business journey. We would love to feature your business story if you are interested? Just reach out directly to Christina@800.com SL Sandra L. Owner Security and Investigations Used the software for: 1-2 years ### "1 800 number" July 29, 2025 4.0 Very good. Always feel supported with any questions I have. Which makes me feel good. Great company overall. Pros They are a very supportive business. They always give excellent cuatomer support which is very vital these days. Cons Sometimes the connection is a little wonky when talking to customers which makes it frustrating at times Review Source Response from 800.com August 18, 2025 Thank you so much for your positive review and continued support! We’re happy to hear that you consistently feel supported by our customer service team. Providing excellent, responsive help is something we take great pride in. We also appreciate your honest feedback about occasional call quality issues. We understand how frustrating that can be, and our team is always working to ensure the most reliable connection possible. Thanks again for being part of the 800.com community! We’re grateful to support your business and are always here when you need us! BK Brooke K. Owner Consumer Goods Used the software for: 1-2 years ### "Excellent Value. Excellent Support" February 19, 2026 5.0 I've been a customer for over a year now and I love the platform and everything has been excellent with my service. Pros I have been a customer for over a year now. I feel 800.com is a great value added features and excellent support. Cons The platform is very techy, but support will help you set up everything you need to run your business. Review Source Response from 800.com March 2, 2026 Thank you so much for this positive review and being with us for over a year! We’re glad to hear you’re finding real value in the features and that our support team has been there to help when things felt a bit technical. We know not everyone lives in phone systems all day, so making sure you feel supported is incredibly important to us. We love that your overall experience has been excellent and we look forward to continuing to grow with you! latoya T. Owner Financial Services Used the software for: Less than 6 months ### "So grateful for this service " August 4, 2025 5.0 Perfect and affordable! I’m able to use it any time and any where.. the facts are you can’t go wrong Pros The convenience and ease and the simplicity…I am able to reach out to my clients with confidence…….. Cons No complaints here. I was nervous at first because I did not know how it would work but after installing the app n using it I’m satisfied Review Source Response from 800.com March 12, 2026 Thank you Latoya! We are so happy to hear that our product and service hits the mark on convenience, ease of use and pricing. Thank you for choosing us! JV JanetStar V. Evangelist Civic & Social Organization Used the software for: Less than 6 months ### "I found the BEST!" January 8, 2026 5.0 I've had the best experience with 800.com, because of the professional support received when I needed help. I also love how easy everything is and is already explained on the site to the point where I can manage my own number online. Pros I like the support provided in maneuvering through the site and understanding how it works. It is user friendly and I was able to easily set up my number by myself being guided from basic steps from the site. Cons I don't like how I have to wait for the payment to be due, rather than being able to pay ahead of time. Review Source Response from 800.com March 12, 2026 Thank you your positive review Janet! We are so happy to hear how easy the setup was and that you have had the best experience. I believe you may have the option to pay ahead by reaching out to support@800.com. PM Petra M. Producer Entertainment Used the software for: 6-12 months ### "800.com is the bomb" November 26, 2025 5.0 Pros The ease of use - with finding a number, porting a number, setting up the call flow, setting up voicemail. The transcription service is also very nice. I also love the user interface! Cons Maybe cost - it's a little bit more expensive than competitors but I found it to still be competitive. Review Source Response from 800.com January 9, 2026 Thank you so much for the great review Petra! We’re glad to hear you’ve had a smooth experience with 800.com, from finding and porting a number to setting up your call flow and voicemail. It’s also great to know the transcription feature and user interface are making your day-to-day even easier. We appreciate your note on pricing as well. We’re committed to delivering consistent value through reliability, ease of use, and dedicated support so we're glad you’ve found it competitive overall. We would love to hear more about how you use your transcription and feature your review and company. Reach out to me at Christina@800.com if you are interested :) Thanks again for choosing 800.com! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.