# PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PayPal the right Payment Processing solution for you? Explore 26463 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26463)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PayPal

Ease of use

4.6

Customer Service

4.2

## Pros and Cons in Reviews

Intuitive and accessible interface

95% positive reviews out of 6147

Most reviewers describe ease of use as essential, appreciating simple navigation and quick setup for all experience levels.

Michael R

Digital marketer , 2 - 10 employees.

"PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels."

High and confusing transaction fees

68% negative reviews out of 2817

Most users comment that fees are costly and unpredictable, especially for small businesses and international or frequent transactions.

Blair G

CEO, 1 employee.

"PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

Secure payment experience

96% positive reviews out of 888

Most users report safe transactions, valuing strong security measures and confidence when sharing financial information online.

Inconsistent fraud resolution process

66% negative reviews out of 1153

Some reviewers indicate fraud protection is unreliable, citing slow dispute handling and difficulty recovering funds after scams.

Yessnia G

Operations, 2 - 10 employees.

"I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through."

Consistent and trusted platform

97% positive reviews out of 693

Most reviewers find reliability crucial, consistently experiencing dependable service for both business and personal transactions.

Beth A

Copywriter, 2 - 10 employees.

"I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable."

Limited global accessibility

57% negative reviews out of 814

Some reviewers find country availability restrictive, noting service limitations, account restrictions, and missing features in many regions.

Mena I

Assistant Manager, 501 - 1,000 employees.

"It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

## Showing most helpful reviews

Showing 1-25 of 26463 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric S.  
CEO  
Retail  
Used the software for: 2+ years

### "PayPal is the glue between websites and payments"

May 31, 2026

5.0

PayPal has always been a large part of my online payment mechanism. It started when using Ebay and on Shopify.

Pros

PayPal makes receiving and sending money very easy and efficient. The ability to plug into an e-commerce site and start collecting payments is simple.

Cons

Sometimes verification is not efficient. Also support could be better when it comes to technical help.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing PayPal

Ease of use and also the fees were much cheaper.

Review Source

NC

Nikki C.  
permit technician  
Construction  
Used the software for: 2+ years

### "Reliable Payment System!"

April 27, 2026

5.0

Overall, my experience with PayPal has been positive. It’s a reliable and widely accepted way to send and receive payments, and it makes transactions quick and convenient. While fees and occasional account holds can be frustrating, it’s still a dependable tool for managing online payments.

Pros

What I like most about PayPal is how easy it is to send and receive payments quickly. It’s widely accepted, secure, and makes online transactions simple without needing to share banking details. It’s also convenient for tracking payments and managing transactions in one place.

Cons

The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow. Customer support can also be slow or difficult to reach when issues come up.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing PayPal

I chose PayPal because it’s widely trusted, easy to set up, and accepted almost everywhere. It also offers a simple all-in-one system for sending, receiving, and invoicing payments without needing much technical setup compared to alternatives like Stripe or Square.

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "Useful payment option, but frustrating merchant restrictions"

May 20, 2026

3.0

PayPal is useful as a customer payment option, but the business-side experience was mixed. I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business. It created unnecessary cash flow problems and added stress to operations. I still see value in offering PayPal because customers recognize and trust it, but I am not a fan of how difficult and restrictive it can be for merchants.

Pros

PayPal is valuable because it gives customers another trusted payment option at checkout. Some buyers prefer PayPal over entering a credit card directly, so having it available can help reduce friction and potentially improve conversions. Once active, it was useful as an additional payment method for our ecommerce store.

Cons

The onboarding and account limitations were frustrating. Even though our business was already established and generating consistent revenue, PayPal held funds for a long time and imposed odd limits while we had to prove we were legitimate. That tied up thousands of dollars in working capital, which is a real problem for a small business trying to manage inventory, shipping, and operating expenses.

Review Source

Jennifer H.  
Manager  
Media Production  
Used the software for: 2+ years

### "Paypal pros and cons"

May 1, 2026

4.0

My overall experience with PayPal has been positive due to its ease of use, speed, and wide customer acceptance, which make getting paid simple and efficient. However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks.

Pros

The platform makes it very straightforward to send and receive payments without needing detailed banking information, just an email address. That simplicity lowers friction for both businesses and customers, especially for invoicing or quick payments.

Cons

The user interface can be frustrating at times. Features and layouts change, and finding specific reports or transaction details is not always intuitive.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing PayPal

It allows me to start accepting payments immediately without complex configuration, and most customers are already familiar with it, which reduces hesitation and speeds up payment.

Review Source

Sachin K.  
Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Reliable and Convenient for Online Payments"

May 11, 2026

5.0

Overall, PayPal has been a dependable and widely accepted payment solution for both personal and business use. It simplifies sending and receiving money across different countries and platforms while reducing friction in online transactions. The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are drawbacks, the convenience and accessibility generally outweigh those issues for regular online payment needs.

Pros

PayPal makes online payments fast and convenient, especially for international transactions and freelance payments. The platform is easy to use, integrates well with many websites and e-commerce platforms, and offers strong buyer protection that increases trust during transactions. I also like how quickly invoices and payment requests can be created, which helps streamline small business operations. The mobile app is reliable and makes it easy to monitor transactions on the go.

Cons

Transaction and currency conversion fees can become expensive, especially for international payments or high transaction volumes. Account limitations or security reviews can sometimes happen unexpectedly, and resolving those issues through customer support may take longer than expected. The interface is generally simple, but some advanced settings and dispute processes could be more transparent and easier to navigate.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

We switched to PayPal because it was easier for customers to use, widely trusted, and simpler to integrate across different payment workflows. It also improved international payment support and gave us a more familiar checkout experience for clients.

Review Source

CC

Caleb C.  
Sales  
Consumer Goods  
Used the software for: 2+ years

### "PayPal pal"

April 24, 2026

4.0

I can say it is overall pretty great. It offers better interest rates than brick and mortar banks so I try to keep cash in it.

Pros

I like that the transactions are encrypted, and sensitive banking details are not shared with merchants.

Cons

That the 5% cash back does not apply to multiple different consumer purchase groups and I have to activate it every month.

Alternatives considered

[Credit Karma](https://www.capterra.com/p/253450/Credit-Karma/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing PayPal

It feels like a professional payment platform, not just a money-sharing app.

Review Source

VR

Verified Reviewer  
Web Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "PayPal review for frequent online buyers"

April 28, 2026

3.0

Pros

It's a best way to make purchases from websites you doubt would steal your bank or card information.

Cons

Sometimes the login functionality doesn't work properly when you are redirected to the app while purchasing something online.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Because I noticed paypal was more international

Review Source

ET

Elena T.  
CMO ecommerce  
Entertainment  
Used the software for: 1-2 years

### "PayPal helped increase our sales by 15%"

June 10, 2026

4.0

I ended up creating a business account and integrate it with my WooCommerce because potential customers were asking if we had that payment method, because they trust it. So our sales increased by around a 15% thanks to integrating PayPal. Our commissions also increased, but I think it's worth it. It's super easy to manage your business account and send transfers, make payments etc.

Pros

I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform. Also, their customer support is fast and proactive. They helped me a lot with some bugs and issues we had in December (high-traffic period). People trust PayPal, and it was free to set up (good value for money).

Cons

The only part I didn't enjoy that much was their platform commission. It's quite high compared to other payment gateways, such as Redsys or Stripe

Switched from

[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

People asked me if I had PayPal as a payment method

Review Source

SK

Sheniga K.  
Senior consultant  
Education Management  
Used the software for: 1-2 years

### "A convenient and widely trusted platform for digital payments"

May 20, 2026

3.0

Overall, PayPal provides a dependable and practical solution for sending and receiving payments. It is easy to use, widely trusted, and integrates well into everyday financial activities. While there are cost considerations and occasional usability challenges, it remains a convenient option for digital payments.

Pros

PayPal is quick to set up and widely accepted, which makes it very convenient for both personal and business transactions. Payments are processed efficiently, and the platform offers useful features such as invoicing, transaction tracking, and buyer/seller protection. It is particularly helpful for managing international payments without needing complex banking processes.

Cons

Transaction fees can be relatively high, especially for frequent or international usage. In some cases, account limitations or verification checks can interrupt transactions and require additional steps to resolve. The interface can also feel slightly fragmented across different features.

Alternatives considered

[Paytm m'Loyal](https://www.capterra.com/p/10004148/Paytm-mLoyal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

Good UI was the main reason compared to other platforms

Review Source

JP

Jabbara P.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Its the BEST!"

June 8, 2026

5.0

I've been using paypal for years. It's always been there for it and alternative to my bank or handling online payments.

Pros

I love how paypal seamlessly next to other apps. It's one of the easiest payment apps to use. And it's pretty safe.

Cons

I wish there were more free ATM options. Paypal had their own automatic teller machines. This would be very convenient.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Paypal had more business options. And it was easier to use , and it was more secure.

Review Source

VR

Verified Reviewer  
Operations coordinator  
Retail  
Used the software for: 2+ years

### "Industry Standard for Invoicing and Global Accessibility"

February 23, 2026

4.0

My overall experience with PayPal has been consistent. It is the most reliable way to handle international transactions and guest checkouts, which is why I continue to use it despite the high fees. It provides a level of security that makes me comfortable, even if the administrative side of the platform feels outdated and automated

Pros

PayPal excels at Expense Management because of its near universal acceptance. I find the Invoicing tools to be logically structured, making it simple to request payments from clients without needing a separate accounting suite. The ease of use for the app is high, super user friendly and the real time notifications provide excellent visibility into my cash flow. It is a reliable backbone for both professional and personal transactions.

Cons

The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems. I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes. The fee structure for receiving international payments can be kinda steep compared to emerging competitors too

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

I chose PayPal because of its superior global brand recognition. While Stripe has a better API, PayPal is the most trusted name for guest checkouts, which reduces cart abandonment for my clients

Review Source

SF

Sergi F.  
Freelance  
Business Supplies and Equipment  
Used the software for: 2+ years

### "The standard for getting paid quickly even if the fees sting."

January 24, 2026

4.0

I’ve used PayPal for my freelance business for years, primarily because it removes friction for my clients. When I send a PayPal invoice, I know my client can pay it in two clicks, which means I get paid faster. That convenience is the main reason I stick with it. The platform is incredibly reliable.I’ve never lost money and transfers to my bank are usually instant now. However, the trade-off is the cost. Between the transaction fees and the currency conversion rates (international clients), you end up losing a significant chunk of your earnings. It’s a solid tool that I rely on daily.

Pros

Client Trust & Speed. Everyone knows PayPal. Clients never hesitate to pay via PayPal. Invoicing is surprisingly good! For a freelancer, the built-in invoicing tool is actually great. I can save client details, generate a PDF, or just send a direct link in seconds. It looks professional enough without needing extra accounting software.

Cons

The Fees. This is the big one. If you invoice $1,000, seeing $30-$40 vanish immediately hurts. If the client pays in a different currency, the exchange rates PayPal offers are usually quite poor compared to market rates. Customer Support. It is incredibly difficult to reach a human if something goes wrong. You often get stuck in loops with automated bots.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Wise](https://www.capterra.com/p/234269/Wise/)

Reason for choosing PayPal

While Stripe has slightly better fees, it requires more technical setup or a separate third-party invoicing tool. PayPal is an all-in-one solution.

Switched from

[Wire](https://www.capterra.com/p/170279/Wire/)

Chasing clients for wire transfers was a nightmare. It required them to go to their bank, which delayed my payments.

Review Source

KR

Kyle R.  
Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Solid Invoicing with a Couple of Minor Hiccups"

February 23, 2026

4.0

Overall, my experience has been very positive. It removes the friction from getting paid. For a freelancer or small business owner, the peace of mind knowing that I will get paid on time (or at least have PayPal automatically remind the client) is worth its weight in gold. I deducted one star purely because of the fees and the slightly outdated interface on the web, but for reliability and ease of use, it’s a solid tool.

Pros

What I appreciate most is the sheer convenience and speed. Creating and sending a professional-looking invoice takes less than two minutes, even from the mobile app. I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance. The money is usually available in my account instantly, which is a huge plus for cash flow.

Cons

The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on larger transactions. Also, while the mobile app is great for creating invoices, the reporting features on the desktop site feel a bit dated and clunky when you need to dig into your quarterly earnings.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I switched due to looking for a better user experience.

Review Source

Elizabeth S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "PayPal for the Win"

November 28, 2025

5.0

Overall, I love PayPal, I love how easy it is for my clients to use and I love how easy it is for me to use on several different websites. It makes purchasing things online safer.

Pros

I love the ease of use. It is free to sign up, and the platform offers very versatile payment options, with great buyer and seller protection.

Cons

When you want to talk to someone, sometimes it takes a while, or they send you to the seller and/or purchaser when you have already tried that route.

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Reason for choosing PayPal

I actually use both products. I use PayPal more frequently as this is a very well-known platform and it is easy to navigate for everyone.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Square was becoming outdated and needed something easy to use for my clients and myself.

Review Source

BB

Bruno B.  
Creative  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Paypal review "

March 20, 2026

5.0

PayPal is widely considered a "must-have" for online shoppers and small businesses looking for an easy, trusted way to handle payments, but it is less competitive for users who prioritize low transaction fees and fast, human-centered customer support.

Pros

Security and Privacy: Users appreciate not having to share their bank or card details directly with merchants. The Purchase Protection program adds confidence, ensuring money can be recovered if a purchase goes wrong. Ease of Use: The interface is frequently described as user-friendly and simple, making it easy to send and receive money with only an email or phone number. Convenient Shopping and Payments: It is widely accepted by millions of merchants worldwide. The "one-click" checkout makes online shopping fast. Flexibility (Pay Later options): Users enjoy the "Pay in 4" option, which allows them to split purchases into four installments. Centralized Wallet: Many like having different payment methods, such as bank accounts and credit cards, managed under a single, centralized account. Fast Transfers: Transactions between PayPal accounts are usually instant, and it is a reliable tool for freelancers and small businesses.

Cons

High Fees: Transaction fees, particularly for international payments and currency conversion, are considered high compared to competitors. Unexpected Account Holds: PayPal’s automated security systems can freeze funds or place temporary holds on accounts, which can disrupt cash flow for small businesses. Customer Service Issues: Users sometimes experience slow resolution times for complex issues or disputes. Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited. Risks and Frauds: High exposure to fraud and phishing attempts can lead to security concerns.

Review Source

Pepukai Loyd C.  
Snr AR Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Value For Moeny"

April 9, 2026

5.0

PayPal provides good value for businesses prioritising simplicity, speed, and customer trust, particularly at smaller scales

Pros

Value for Money. PayPal offers solid overall quality, particularly in terms of brand trust, global reach, and ease of access. From a value‑for‑money perspective, it delivers reliability and convenience.

Cons

Often at a higher cost compared to some alternative payment providers. processing fees, especially for international payments and currency conversions, are generally higher.

Review Source

AA

Abdalmeged A.  
It engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The Go-To Payment Solution for Freelancers and Businesses"

May 21, 2026

5.0

Despite minor drawbacks, PayPal remains my go-to payment solution. It's trusted, widely accepted, and handles both personal and professional transactions efficiently. Highly recommended for freelancers and small business owners.

Pros

PayPal is one of the most reliable payment platforms I've used. The interface is clean and intuitive sending and receiving money takes seconds. Integration with major e-commerce platforms is seamless, and the buyer protection policy gives real peace of mind. Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use.

Cons

Transaction fees can add up, especially for international transfers. Customer support response times could be faster for account-related issues. Also, accounts can occasionally be limited without much prior notice, which can be disruptive.

Review Source

jane F.  
Customer Service Representative  
Insurance  
Used the software for: 2+ years

### "Making Online Payments Smooth and Stress Free"

February 2, 2026

4.0

Overall, my experience with PayPal has been very positive. It makes sending and receiving payments simple, fast, and reliable every time.

Pros

PayPal makes getting paid and paying others super easy. Everything is quick, organized, and I love how simple it is to keep track of transactions.

Cons

Some fees can add up depending on the transaction, but the convenience usually makes it worth it. There are occasional holds or delays on funds, but it is understandable for security reasons.

Review Source

JS

Jocelyn S.  
Veterinary Nurse and Client Care Representative  
Veterinary  
Used the software for: 2+ years

### "Paypal; Protected Purchases, Peaceful Payment."

January 21, 2026

5.0

Overall I have had a great experience with Paypal. I haven't needed to utilise any invoicing or expense management components yet; however I may look into this further if I end up selling for of my art work. The one thing I would love to add is, it's been great to see Paypal adapt and change over the years. I only recently realised they now offer a fundraiser option! And they provide their own pay in four repayment plans; which I am far more likely to utilise than any of the other pay in 4 plans that are on offer out there as it's already on a platform I love and am familiar with. What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace.

Pros

I use Paypal for almost all my online purchases. I originally started using Paypal for the security, knowing that my credit card details were safe. However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or merchant; reaching out to Paypal for assistance is so straight forward and simple. I have never had a problem that couldn't be resolved by them. I think overall the fee I pay as a seller is pretty reasonable for the protection I get! And even better as a buyer I don't pay any fees for the security Paypal brings me.

Cons

The only flaw I can think of is that on mobile the website can be a bit challenging to navigate to my sharable personal profile page; I always forget where it is located. Personal Profile page, doesn't seem like the best name for it. I would prefer it to be called something more akin to what it is, I.e My Pay Me Page. It would also be great if the Personal profile page didn't have to show your full name. Just for my own personal preferences!

Review Source

Terynne I.  
Personal Trainer  
Consumer Services  
Used the software for: 2+ years

### "Reliable and Familiar, but Not Without Frustrations"

January 23, 2026

3.0

Overall, PayPal is a solid and reliable platform, but not my favorite. I continue to use it mainly because customers are comfortable with it and recognize the brand. While it’s convenient and familiar, there are better, more flexible, and more cost-effective options available for businesses.

Pros

PayPal is very well known and most customers already trust it, which makes checkout feel easy and familiar for them. It’s fairly simple to use on both the business and customer side, and that comfort level definitely helps reduce friction when people are paying.

Cons

I really don’t like that PayPal can hold your funds with little warning. As a business owner, that lack of control over your own money is frustrating. The fees are also higher compared to competitors like Stripe, and the inability to fully turn off shipping options adds unnecessary limitations for service-based businesses.

Review Source

VR

Verified Reviewer  
Assistant manager  
Retail  
Used the software for: 2+ years

### "PayPal is great. "

March 24, 2026

5.0

I have been using PayPal for several years and have never had any issues. Transfers are quick and reliable, together with a clear log of every cent coming or going. I will gladly recommend its use to anyone, in fact I've done so several times.

Pros

PayPal is a convenient and easy way to do business both nationally and internationally. It has an easy to use interface and can be used to both pay and be paid by anybody anywhere in the world. It is also extremely safe, there is no reason to be concerned about your privacy or funds.

Cons

While the app is American, it is understandable that it would be easiest to get your money into an American bank account. This can however be a little more tricky for other countries as sometimes they only work with one of that country's banks, so unless you're already using that specific bank, you either need to open a new account or hope for some sort of bypass through that bank to your own.

Review Source

RR

Rosanne R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Small Businesses Love the PayPay Way!"

June 13, 2026

5.0

PayPal continues to be a very pleasant and seamless platform for me to make purchases and transactions for my small business.

Pros

PayPal is reliable and consistently trustworthy. I don't even think about some of my yearly subscriptions that continue seamlessly through renewals without interruption.

Cons

I really do not have a like least feature about PayPal. But I do stay on top of my transactions through them to confirm they are in sync.

Review Source

VR

Verified Reviewer  
CEO  
International Trade and Development  
Used the software for: 2+ years

### "Reliable and Convenient Payment Solution with Room for Improvement"

April 21, 2026

5.0

Overall, my experience with PayPal has been positive. It provides a convenient and reliable way to send and receive payments globally, which is especially valuable for international business. While there are some drawbacks, such as fees and occasional delays in support, the platform’s ease of use, broad acceptance, and security features make it a dependable solution for everyday transactions.

Pros

PayPal is extremely easy to use and widely accepted, making transactions seamless across different countries and currencies. I especially value its strong security features and buyer/seller protection, which create a high level of trust when doing business online. The platform also integrates well with various tools and websites, making it a reliable solution for both personal and professional payments.

Cons

Transaction fees can be relatively high, especially for international payments and currency conversions. In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating. Additionally, customer support can be slow to respond when dealing with more complex issues.

Review Source

LG

Lynsey G.  
RN and Advocate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reliable, Easy, and Secure for Everyday Payments"

March 21, 2026

5.0

Overall, my experience with PayPal has been very positive. It’s a reliable and convenient platform that I use regularly for both personal and professional transactions. The combination of ease, security, and accessibility makes it a go-to payment option for me. It’s been especially helpful for managing payments quickly without needing cash or checks.

Pros

PayPal is incredibly easy to use and makes sending and receiving money seamless. I love how widely accepted it is, whether I’m shopping online or paying someone directly. The added layer of security gives me peace of mind, especially when making purchases from new or unfamiliar sites. Transfers are quick, and the mobile app is very user-friendly.

Cons

The fees can be a little confusing at times, especially for business transactions or international payments. Occasionally, transfers to a bank account can take longer than expected unless you choose the instant option with a fee.

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "Pay with PayPal"

March 29, 2026

5.0

A dream! The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us.

Pros

We are loving the online payment and digital wallet allowing for super secure money transfers and payment processing for our small business. Our clients are loving this new option for making payments!

Cons

No cons, it's a platform that is super familiar to our employees and clients so there is a bulit in comfort there!

Review Source

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