# Hibu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hibu Software - reviews, pricing plans, popular comparisons to other PPC products and more. Source: https://www.capterra.com/p/207701/Hibu --- # Hibu Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hibu ## What is Hibu? Hibu Inc. uses extensive professional expertise and experience to provide small businesses across the US with technology-driven, integrated digital marketing. Our AI-enabled proprietary platform includes SEO, customer reviews, omnichannel advertising, automated email and text marketing, and more. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing local businesses need - all from One Platform, One Provider. Check out Hibu's reviews and client testimonials to see how we're helping SMBs. Hibu is also a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. ## What is Hibu used for? [Website Builder](https://www.capterra.com/website-builder-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[SEO](https://www.capterra.com/seo-software/) Overall rating Based on 77 user reviews Reviews sentiment Positive 74% Neutral 8% Negative 18% Starting price $449 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Hibu alternatives Highest Rated [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/207701/Hibu/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Pre-built Templates 3.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Review Monitoring 2.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 2.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Notifies a business when a review is left Campaign Management 3.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Design Management 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal Monitoring 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Hibu 17 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Initiate interactions with customers by proactively starting conversations or providing informational content Collaborate on creating a product by sharing and adjusting designs through a shared portal Send automated marketing emails based on user actions over a predetermined period Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Observe and track the demand, usage, progress or quality of a system, product, or user Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Timed notification for any upcoming task, deadline, appointment, or activity Monitor and manage customers' perceptions about a business, product, or service Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Automatically calculate score after the assessment Track visibility and traffic from search engines Manage campaigns and track engagement for marketing efforts across social media channels Monitor activity of individuals who visit your website using cookies Get Advice We can help you find the software with the features you need. Features 4.0 (77) 4.0 Based on 77 reviews ## Pricing Value for money 3.7 (73) [View pricing plan details](https://www.capterra.com/p/207701/Hibu/pricing/) Hibu One $449.00 Other,Per Month Value for money 3.7 (73) 3.7 Based on 73 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (74) 4.0 Based on 74 reviews ## User reviews Overall rating 4.1 Based on 77 reviews Filter by rating 5(49) 4(8) 3(6) 2(3) 1(11) Mentioned topic Sorted by most recent MJ Monique J. Director Child Day Care Services ### "I wish I never chose this company for marketing" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2026 My experience working with Hibu was extremely disappointing and ultimately a waste of my time, money, and effort. I was initially contacted and encouraged to switch from my existing website to one they would provide, which was presented to me as a free, optimized solution that would improve my business visibility. However, after signing, I later learned from another representative that I was actually being charged for the website in addition to the marketing service all along. Throughout our agreement, I raised repeated concerns that my business was being advertised in the wrong city. Despite paying monthly, my concerns went unanswered, and when leads did come in, potential customers believed my business was located in the incorrect location listed in the ads. As a result, I did not gain any new clients from the service I was paying for. After four months, I requested to end the agreement. Although multiple representatives acknowledged that the ads were running in the wrong area, each person passed responsibility to someone else and claimed they didn’t understand how the mistake happened. I was told the issue would be escalated and corrected, but it never was. Instead, billing continued and payment was still demanded, with little interest shown in actually resolving the problem or providing satisfactory service. Even my sales representative, \[sensitive content hidden\], contacted me stating he would help resolve the situation, but after that conversation I received no follow-up or assistance. Overall, my experience was frustrating, misleading, and unproductive. Pros In person assigned sales rep unfortunately this didn’t help because he only emailed supposed results a few times a month. When I sent him messages asking him to correct errors I often didn’t receive a response. Cons Seemed more interested in locking into a contract and receiving payment than producing results and being accurate in their marketing for the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brandon B. Owner Food & Beverages ### "WARNING!!! DO NOT USE HIBU UNDER ANY CIRCUMSTANCES" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2026 It is horrible dealing with them. They will charge you no matter how their services perform and tgeir "Expertise" is in high volume sales. Do not use company, they use deceptive practices and lie to you in order to make sales. On top of that they sell low quality websites that are cheap and put together using AI. Do not use them!! Pros Nothing, they lie from the first time you are speaking to them. They promise you a competetive website and leave you holding the trash they created. Cons Everything! Do not use company, they use deceptive practices and lie to you in order to make sales. On top of that they sell low quality websites that are cheap and put together using AI. Do not use them!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Brandon, I’m sorry that you’ve been experiencing some issues with your Hibu program. Thank you again for your feedback and please let me know if there’s anything else we can do for you or your business. BF Bonnie F. Office Manager Construction ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2025 Our experience in revising the website was top notch. Hibu worked directly with us to get the style and feel that we are looking for. Edits are simple to make and take place very quickly. Pros Very user friendly, staff is excellent and very responsive. We work with Shannon and she has been an excellent resource Cons A little pricey but overall we are satisfied with the services that we receive. I really don't have any complaints. We would just like it if it was a little more cost effective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 We’re thrilled you’ve had a positive experience! Thank you so much for sharing your Hibu review. Have a great day! PH Patina H. Wedding and events coordinator Marketing and Advertising ### "The easy way to use the application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2025 I love the program. It allows me to connect with the client and put a package together for them that suits their needs. Pros I like the fact that it includes telephone numbers and emails so that I might be able to reach out to them to better put a package together. I love the fact that I can call them. Cons I really can't think of anything that I don't like about the application if I had one thing to say is make the comment filled a little bit longer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thanks for the awesome Hibu review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future. CB Christina B. Attorney Judiciary ### "Review of HIBU" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 10, 2025 Pros Ease of submitting information has always been great- my contact person is always readily available to help with any issues. Cons navigating the website was more difficult than I felt that it should have been, but it, was overall, a fine experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’s needs. EL Edwin L. President Retail ### "Working with Hibu & \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 We love working with \[sensitive content hidden\]e & Hibu they have helped our business grow with the wbsite they have out together for us Pros Wonderful to work with \[sensitive content hidden\], she has been helpful & our business has grown Cons Nothing we are extremely happy with working \[sensitive content hidden\] & Hibu We would recommend them to anyone Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Wasn't doing anything for our website & & our business is better for it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 1, 2025 hank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. JS Jack S. President Construction ### "Happy customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 13, 2025 Pros \[sensitive content hidden\] (my rep)has been very attentive and has been doing a fantastic job listening to all of my needs. Cons The set up. It was a long dream out process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thanks for the kind message! We appreciate it! JM Jeff M. Attorney Law Practice ### "Hibu review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 Pros Makes it easy for clients to reach me and the website is attractive . Cons It is somewhat costly , but I realize that something that has worth does cost more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2025 Thanks for the kind message! We appreciate it! MD Misty D. Office Manager Law Practice ### "Hibu review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2025 They were very helpful in the questions and set up of all the information that woul dbe needed. Pros They are personable and answer all of you questions. Cons I did not have anything I liked least about the services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2025 Thanks for the kind message! We appreciate it! LT Leslie T. Owner Real Estate ### "Review of mt Experiance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2025 \[sensitive content hidden\] is AMAZIN and its not been a bad experience at all Pros They have designed my websites absolutely perfectly Cons Sometimes its hard to get changes made in a timely manner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2025 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! [View all Reviews](https://www.capterra.com/p/207701/Hibu/reviews/) Popular comparisons [Wix vs Hibu](https://www.capterra.com/compare/169007-207701/Wix-vs-Hibu) [Thryv vs Hibu](https://www.capterra.com/compare/156926-207701/Thryv-vs-Hibu)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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