# Flodesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Flodesk the right Email Marketing solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207268/Flodesk/reviews

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Flodesk

4.5 (167)

[View alternatives](https://www.capterra.com/p/207268/Flodesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Flodesk

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

Stephanie P

American Accent CoachE-Learning, Self-employedUsed the software for: 1-2 years.

“Their ecommerce option is also the most intuitive I've encountered online and makes setting up landing pages and checkouts a breeze. And whenever I get stuck on how to achieve something I have in mind, all I need to do is peruse their incredibly robust help center to find a detailed explanation.“

February 11, 2026

Julia D

Dr Julia DalalbaArchitecture & Planning, Self-employedUsed the software for: 1-2 years.

“It doesn't offer a direct link to Zenler, so I have to use Zapier as a third-party. And, it doesn't provide a section to keep the phone numbers of my e-mail list.“

December 15, 2025

CW

Candy W

Founder, Content CreatorEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“It helps me to create a seamless relationship between my personal brand and audience that leads to loyalty, added value, sales, and brand awareness.“

October 18, 2025

MD

Mieko D

Marketing Coach for Creative EntrepreneursProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months.

“I can’t use the Checkout feature because of where I live, and I really wish this function were available anywhere Stripe works.“

October 27, 2025

KL

Kayla L

CEO and Creative DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“It saves me (and my clients) so much time because the drag-and-drop builder is seamless, the layouts are stunning, and the branding stays consistent without hours of tweaking.“

October 28, 2025

FM

Faran M

Life coachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“When a client unsubscribe and change their mind, it’s not possible to add them manually, unless this has changed“

October 13, 2025

Natasha W

Founder, CoachProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months.

“I spent hours comparing all the email service providers and settled on Flodesk because of its ability to design beautiful and elegant emails that really reflect my brand.“

February 19, 2026

SI

Samantha I

OwnerHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“Not sure if it's an issue still. When I pause a workflow to update, if I remember correctly, it does something janky to the email people who are in the midst of this flow. . .“

February 27, 2026

## Showing most helpful reviews

Showing 1-25 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephanie P.  
American Accent Coach  
E-Learning  
Used the software for: 1-2 years

### "User-Centered Software That's a Delight to Use"

February 11, 2026

5.0

Using Flodesk has been one of the most delightful aspects of running a business online. The software makes it incredibly easy to set up one-off newsletters, automated workflows, and forms. Their ecommerce option is also the most intuitive I've encountered online and makes setting up landing pages and checkouts a breeze. And whenever I get stuck on how to achieve something I have in mind, all I need to do is peruse their incredibly robust help center to find a detailed explanation. In the rare event that I can't find what I'm looking for in their help articles, their support team is so quick to reply and incredibly patient in answering every question I've ever asked.

Pros

After working in SaaS for more than 7 years, I've seen a lot of software. And when it came time to choose what I would use for my own tech stack when starting my business, I did extensive research on email marketing platforms to see what was out there. I was instantly drawn to Flodesk for how intuitive their UI was and how design-forward their email builder was. I didn't need highly complex automations in the beginning but still needed something robust enough that could grow with me as my needs expanded, and Flodesk checked all of those boxes.

Cons

Two years ago, I felt that the functionality of Flodesk was a bit limited compared to competitors. But what I quickly realized was that this company builds out their product with their users at the center of the entire development process. I was so impressed by their public roadmap and the ability for users to add feature requests and vote for others' requests. And the product team actually selects most of their projects from those user requests! As a result, the features of Flodesk have grown considerably over a short period of time, and the product just continues to improve.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

The price, ease of use, and ability to create visually appealing emails that fit my brand made Flodesk the best choice.

Review Source

Response from Flodesk

February 24, 2026

Thank you so much for sharing this—it truly means a lot, especially coming from someone with years of SaaS experience. We’re honored that Flodesk stood out in your research and has been able to grow alongside your business. Building with our members at the center and continuously evolving based on their feedback is something we care deeply about. We’re so grateful to be part of your journey.

Natasha W.  
Founder, Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Beautiful, simple and elegant emails without the technical overwhelm."

February 19, 2026

5.0

I'm a relatively new customer (3 months in) and its enabling me to improve my offers and grow my business. I'm not that tech savvy, so Flodesk is perfect, I can manage to do it myself, so haven't had to fork out for someone to do it for me.

Pros

I spent hours comparing all the email service providers and settled on Flodesk because of its ability to design beautiful and elegant emails that really reflect my brand. I want to create my emails as 'experiences', so visual design is important to me. Flodesk's onboarding is fantastic - webinars, tutorials, a help function that actually helps, meant that I was up and running really quickly.

Cons

It may not have all the snazzy bells and whistles of some of the other platforms, specifically split testing or advanced workflow functions, but this doesn't worry me as I like to keep things clear and simple.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[beehiiv](https://www.capterra.com/p/249823/beehiiv/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

I watched a lot of review videos, made a checklist of features I wanted and Flodesk ranked the highest.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

I didn't like the look of the emails. Limited customization.

Review Source

Response from Flodesk

March 2, 2026

Thank you so much for sharing this. Knowing how thoughtfully you evaluated your options truly means a lot. We love that you’re creating emails as experiences—beautiful, on-brand design paired with simplicity is exactly what we aim to deliver. It’s an honor to support your growth, and we’re so grateful you chose Flodesk!

MM

Maria M.  
Email Concierge  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great, but needs development"

August 30, 2024

3.0

Great on the surface, definitely beats mailchimp in simplicity and getting the job done BUT once you start using it, you find that some functionalities are either missing or not good enough.

Pros

The minimalist design is spot on - it really is unique. The fact that they charge a flat fee regardless of # of subscribers is also rare for the USPs. Overall I like their simple approach to the software and email sending and that it's easy to figure out how it works.

Cons

It's very much still a tool in development. A lot of technical functionalities are not yet in place or are not fully developed, such as AB testing, dynamic content, advanced and custom segmentation, and overall ability to make it more your own. They have a big community and lots of requests for new features that they are actively working on (which is great to see) but sometimes, as an email marketer, I find the functionalities lacking and wouldn't recommend the tool for someone with complex needs and audiences.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Client really didn't like mailchimp and were looking for a better tool

Review Source

Nicole N.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "I've loved Flodesk since day one!"

January 21, 2026

5.0

Absolutely incredible - the support, the user-friendliness, the templates, the interface - is absolutely amazing. I would no doubt recommend Flodesk to anyone. If you're just getting into email marketing, Flodeks is also a GREAT introduction, it doesn't overcomplicate things, but it definitely delivers.

Pros

I absolutely LOVE everything about Flodesk. The ease of use, the interface, the new features that are constantly added. I've tried so many email marketing platforms and I kept coming back to Flodesk - now even get my clients to use it because man, it's incredible. I would 100% recommend Flodesk to any business owner out there.

Cons

Would like some more features & segmentation options & integrations, but overall everything is great!

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing, ease of use, and email deliverability.

Review Source

Response from Flodesk

February 24, 2026

Thank you for not only trusting Flodesk in your own business, but for recommending it to your clients as well. That’s the highest compliment. Grateful to have you in the Flodesk community 💛

Jennifer H.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Email Marketing That's Beautiful and User-Friendly!"

March 4, 2026

5.0

Overall, I'm so glad that I switched to Flodesk, and I plan to stay with them as long as my business needs continue to be met by their services. They have great customer service, pricing has been fair, and I love the simplicity and beauty of their newsletter templates.

Pros

I've been with Flodesk since its start. It's been great to watch it grow and even more exciting for my business as they've added updates, making it increasingly easier to create beautiful, professional-looking newsletters without the stress of needing to be super tech-savvy.

Cons

I've heard complaints about it lacking certain aspects for e-commerce, testing, segmentation, automated workflows, and such, but at this time, I'm not using many of these features, or I'm just beginning to dabble in them for my business. I mostly keep things simple, so I have few complaints at this time.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

The cost not increasing as my list grew.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I outgrew the Mailchimp free plan right as Flodesk introduced its platform. Their pricing couldn't be beat.

Review Source

Response from Flodesk

March 13, 2026

Since the very beginning—that means so much, thank you. Getting to grow alongside you and your business is exactly what we're here for. On the e-commerce, segmentation, and workflow features—they've come a long way, and there's more on the horizon. When you're ready to dive further in, we'd love to help you get the most out of them. So glad you're still here. Here's to everything ahead.

Sara R.  
Large Ensembles Festival Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Hey there good lookin'!"

February 15, 2026

5.0

I use it in my own personal business and loved it so much that I suggested it to some of my contracts, and now we have started using it there too. Everyone's first response is "these emails look SO good!"

Pros

Flodesk is intuitive to use, and almost impossible to make unattractive. It does the heavy lifting for you in terms of making it pretty, no matter what. Importing contacts is easy, duplicates are dealt with and we don't end up with duplicate contact records, and best of all, I don't dread the process of laying out, assembling and sending out our emails.

Cons

I wish you could list labels on the csv import files instead of having to import each label's list separately. And I wish that when it was choosing between differing sets of contact info for the same person (brought in with multiple imports due to multiple labels or sources), Flodesk would ask which you wanted to keep, or keep both, instead of automatically choosing the most recent imported data. I also wish that sending the same email again to unopened recipients or a second list, etc. did not involve duplicating the email and starting over like it was brand new. But those are literally the only 3 things that I come up against that aren't ideal.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Flodesk

Price and the unlimited subscribers for no additional fees (grandfathered before that changed.) That lack of cap on subscribers was the biggest draw. Making the emails look pretty was the next biggest draw.

Switched from

[Keela](https://www.capterra.com/p/154358/Keela/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

UNLIMITED SUBSCRIBERS with no additional fees. Female founded company. Such pretty emails. Ease of use.

Review Source

Response from Flodesk

March 2, 2026

Thank you so much for this incredibly thoughtful review. We love hearing that Flodesk feels intuitive and makes creating beautiful emails something you don’t dread—that's the dream! Your detailed feedback around imports, contact records, and resend workflows is much appreciated—insights like this help us continue refining and improving the experience for our members. We’re so grateful to have you in the Flodesk community!

Jaymie S.  
Soul Midwife and Spiritual Teacher  
Alternative Medicine  
Used the software for: 2+ years

### "My #1 Recommended Platform!"

February 13, 2026

5.0

My overall experience has always been positive since the day I signed up which was when they first launched. It's the one platform I've maintained for the entirety of my online creation journey to date and, other than them shutting it down, I can't imagine a scenario where I would feel the need to move to any other platform. Even when my websotr platform or payment processor or course platform has come with email servoces included it hasn't even crossed my mine to cancel and switch because it's served me so well and even grown with my business in ways it can function and help me.

Pros

I love the combination of functionality and beauty that Flodesk combines! As an entrepreneur I want simple systems that support my business growth and connect me with my audience and potential clients but form and flexibility in design are key to me enjoying and actually using them. With Flodesk I get the business system functionality that serves my need for masculine structure while being very easy to use, and customer support has also always been incredible if I get stuck, and serve my creative desire to make things still beautiful and pleasing to consume beyond just what I write. I also love that it's a female led team behind it!

Cons

I can't think of anything I haven't outright liked. They recently switched their pricing tiers to volume based which I don't love as a model but I understand it and can respect their need to grow and serve their clients and company best.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was confusing to use and had limits on segmentation and subscriber amounts at the time.

Review Source

Response from Flodesk

February 24, 2026

It’s incredible to hear that Flodesk has supported your business through so many stages of your journey. We’re so grateful for your trust and loyalty—thank you for growing with us!

Tiziana S.  
owner  
Utilities  
Used the software for: 1-2 years

### "he Tool That Changed How I Communicate With Clients"

February 24, 2026

5.0

I love it. It makes communicating with my clients so much easier. I genuinely enjoy writing my newsletter now — and that positively influences my work and my business. It’s simply beautiful and an outstanding tool.

Pros

The aesthetics and variety of layouts make it easy, enjoyable, and inspiring to create newsletters and workflows

Cons

Setting up the workflows can be a bit challenging, and bulk actions are slow. Overall, the main difficulty for me is sustaining the cost.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wasn't enjoing the experience of writing at all

Review Source

Response from Flodesk

March 2, 2026

Thank you so much for sharing this thoughtful feedback. We love hearing that Flodesk makes creating newsletters feel inspiring and that it’s positively influencing your work. That’s exactly what we hope for. Your notes around workflows, bulk actions, and cost are much appreciated—feedback like this truly helps us continue improving the experience for our members. We’re so grateful you’re part of the Flodesk community!

Betsy M.  
Principal  
Retail  
Used the software for: 1-2 years

### "Flodesk is fun!"

February 10, 2026

5.0

Learned how to use it fairly quickly - fairly plug-and-play. There's a bit of humor attached to using it and that's a welcome perk when you're feeling inundated with things to get done.

Pros

It's...quirky! I love the templates and although I've tried all the other email companies out there, Flodesk is simply faster, easier and more fun to use. I also think I might get better response rate over the others...

Cons

I'm not sure I'd call it a "con" but it took me a while to master how to add large batches of emails via CSV.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

Found the start-up curve was reasonable and loved the templates.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Pricing and ease of use for employees. Set up.

Review Source

Response from Flodesk

February 24, 2026

We love hearing this—thank you for sharing! Creating a platform that feels powerful and enjoyable to use has always been important to us, so it means a lot to hear that reflected in your experience. Thanks for being part of our community!

Nicky S.  
Positive Psychology Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Amazing! From a complete novice and technophobe!"

February 19, 2026

5.0

Just amazing, from the customer service through to the masterclasses on Youtube and the whole experience. I'm getting my confidence quickly with all the support and I love it! Thank you!

Pros

I'm a complete novice when it comes to marketing and Flodesk is brilliant. I love the masterclasses which are easy to walk through step by step and the support has been amazing. Love the choice of templates and guidance you provide.

Cons

It'd be great if there was a search facility to look for templates. That would be super helpful. Thanks

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

It was tricky to use, the support wasn't as good as Flodesk and the selection of templates

Review Source

Response from Flodesk

March 13, 2026

This made our day—thank you! Going from a complete novice to confidently building your email marketing? That's exactly what we're here for, and hearing that the masterclasses, templates, and support team have helped you get there means everything to us. Your note on template search is heard and appreciated. So glad you're here.

LR

Lani R.  
Chief Operating Officer  
Professional Training & Coaching  
Used the software for: 1-2 years

### "The FIRST email platform that doesn’t make me want to scream"

November 13, 2025

5.0

I run multiple large communities and products, and Flodesk is the first tool that keeps up without adding stress. It’s simple without being basic, powerful without being bloated, and delivers reliably. It’s the only email platform I’ve ever actually enjoyed using - and I’ve used them all. Our decision to leave MailChimp has saved us SO much money, time, and heartache, and I rarely evangelize about ANYTHING, but Flodesk is my secret weapon that I'm willing to share with everyone!!!

Pros

Flodesk is the only email platform I’ve used that feels genuinely modern and actually enjoyable. The interface is clean, intuitive, and not buried under 47 mystery menus. I can design beautiful emails in minutes, automation is straightforward, and everything just works without fuss. It saves me hours every week and makes my emails look like I hired a designer.

Cons

There is no built-in RSS feature yet. That’s literally the only thing I miss. Otherwise, it’s SUCH a dream.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing Flodesk

More features for the money, better documentation, better UX/UI, more visible and accessible team (which for us, meant trustworthiness).

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Lack of features, rising prices, rising prices, rising prices. We were with MailChimp the longest and the only reason we didn't switch sooner is the time commitment in switching 10 years of content and hundreds of intricate customizations to a new provider. Should have done it sooner!

Review Source

Emily Jane L.  
Web Designer  
Design  
Used the software for: 2+ years

### "LOVE LOVE LOVE - Simple & Beautiful"

October 27, 2025

5.0

My experience has been nothing but positive. I have loved using the platform since 2020, and the customer support is great.

Pros

I love the ease of use. There's not much tutorial required. I also love the simplicity and elegance of the interface. It's like a breath of fresh air for a type of software that can sometimes give people a headache.

Cons

I wish there were a few more analytics features, such as being able to view a list of most popular subject lines, or knowing the exact timeframe that is most popular for email opens, or having 24/7 customer support chat.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing Flodesk

Kit (Convertkit) is an uglier interface and has too many features I don't need. Plus, Flodesk has easy-to-create beautiful emails.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is clunky, cluttered, and confusing. Flodesk is the opposite.

Review Source

DP

Dafhtne P.  
Creator  
Arts and Crafts  
Used the software for: 2+ years

### "You will never see me using another service. Flodesk is the way to go."

November 6, 2025

5.0

I am a creative blogger, which makes some of the "office tasks" pretty boring to me. But email is for sure one of my favorite things to do, and I honestly believe that Flodesk is one of the biggest reasons why. It is actually enjoyable and fun writing and customizing my emails. Having all the integrations and so on... I love the designs, the integrations, the forms, the way it is organized, and the options of the blocks (love, love, love them). Is just easy and fun. You have everything you really need in there, and the pricing is perfection.

Pros

The flodesk platform is so simple, easy to use, and intuitive. I can have all the information I want in two clicks or less. Additionally, it boasts numerous features! It's not a simple email that comes and goes. It is an experience for you and for your users.

Cons

So far, I wish I could save/update changes on my custom email templates. Also, there are some glitches here and there sometimes. Nothing major. Just your usual stuff that gets fixed right away on updates.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Flodesk

Cost-effective solutions paired with user-friendly interfaces.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp prices were incredibly high for the number of users that I had at that time; it seemed irrational to me. Flodesk won't do that to you. Also, the Mailchimp platform seems something only an IT professional would understand. Like I needed to go to get some sort of certificate to learn how everything worked. No thank you.

Review Source

ED

Erica D.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Emails I’m Proud Of. Checkout That Converts."

September 21, 2025

5.0

Flodesk has been the cleanest upgrade to my marketing stack. Emails actually look like my brand, automations are simple to build, and Checkout means I can launch and sell from the same dashboard. Fewer tools, fewer points of failure, and a more cohesive client experience from send to sale. It’s the rare platform that’s both beautiful and practical—design I’m proud of, workflows I can maintain, and offers I can deliver without duct-taped plugins. I recommend it to clients who want polish and simplicity in one place.

Pros

I switched to Flodesk for the design, stayed for the simplicity. The visual builder is elegant, automations are straightforward, and Checkout lets me sell without bouncing people to a clunky cart. One platform, one bill, no duct-tape plugins. My emails and checkout finally feel like the same brand—polished, consistent, and easy to run.

Cons

The only rough edges: no built-in payment plans and not enough direct integrations. Relying on Zapier adds friction (and another subscription). They’ve indicated payment plans are coming.

Switched from

[Podia](https://www.capterra.com/p/160788/Coach/)[Simplero](https://www.capterra.com/p/181776/Simplero/)

I tried Simplero and then Podia, but “all-in-one” meant too many compromises for my workflow and brand standards. I’m now using a specialist stack—tools I actually like logging into—so email, checkout, recording, and hosting each perform at a higher level. When something needs an upgrade, I swap that piece, not my whole business. I want to enjoy the platforms I open daily; specialist tools feel faster and more elegant.

Review Source

RR

Rosanne R.  
Lead Designer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Small Business Love for Flodesk!"

May 19, 2025

5.0

I really do love using Flodesk and it has worked seemlessly for my small business. I like the ability to segment my audience into many different groups so I can target my emails to them specifically. The few times I needed support I received it in a timely manner which is very important for me.

Pros

I love the interface of Flodesk. Not only is it easy to use, and personalize, but it looks so nice. I also love how I pay one price for as many emails and audience members that I have. No more worrying about going over my limit or being charged more for having more emails.

Cons

Flodesk hasn't updated their own templates in a while. However, they have made it easier to format and design your own, share with a friend, or even sell and make money on the side. But still, sometimes you need some inspiration and new templates from Flodesk, would be helpful. Also, to resend your email to those unopened, you have to wait a few days (at least at the time of this writting) but sometimes time is of essence and it would be great to resend to unopened sooner.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

Price was a significant consideration. While I loved Mailchimp's designs and interface, having email tiers became expensive.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

I was finding myself limited by the number of emails in my account and the rising costs associated with that.

Review Source

Julia D.  
Dr Julia Dalalba  
Architecture & Planning  
Used the software for: 1-2 years

### "In love with Flodesk and its intuitive use"

December 15, 2025

5.0

I have been using Flodesk for some years and highly recommend it for its user friendly desktop, intuitive use and all.

Pros

What I like most is its graphic design, intuitive use, and templates. I love it! Customer service is also very quick and helpful.

Cons

It doesn't offer a direct link to Zenler, so I have to use Zapier as a third-party. And, it doesn't provide a section to keep the phone numbers of my e-mail list.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Flodesk

Because I LOVED the trial and the simplicity of its use and the graphic design of the templates

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because mailchimp was a nightmare to setup, not intuitive at all and I had to pay for number of subscribers

Review Source

VR

Verified Reviewer  
Director  
Consumer Goods  
Used the software for: 1-2 years

### "Beautiful + powerful segementation tools"

January 20, 2026

5.0

Very good experience. It's super easy to get up and running quickly and I'm finding the ability to track customer click behaviour and segments very useful.

Pros

Easy to make beautiful emails. Segmentation tools are veryw powerful - it's easy to create segments, add to them based on behaviour and keep things up to date.

Cons

Some limitations in font choice and size consistency across different elements of templates. Not a huge deal but it takes a bit of practice to get things looking perfect. Test emails are an essential check.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted more attractive templates and more design flexibilityh with less effort

Review Source

Michelle K.  
Founder  
Publishing  
Used the software for: 1-2 years

### "Flodesk Super fan!"

October 27, 2025

5.0

I used aweber for many years, but it seemed like the software was outdated. I've been using flodesk to run my six figure business and love it!

Pros

I love the visual element of flodesk along with the ease of setting up workflows, lists and audiences.

Cons

I can't think of anything. Flodesk has great forms that I use for my waiting lists and emails lists and everything flows nicely.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Aweber was outdated and didn't look very good.

Review Source

Jennifer H.  
Owner  
Retail  
Used the software for: 1-2 years

### "Flodesk is the BEST!"

January 20, 2026

5.0

All in all, I love Flodesk. It's a great value for the price! I joined them as an early subscriber and am excited to see what they do next!

Pros

Flodesk is the best! I own a retail and e-commerce store, and Flodesk makes it easy to stay connected.

Cons

I would like more templates; I feel there are fewer options to choose from. Having more retail-oriented options would be great!

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

I want something more affordable. I always think I am going to use all the bells and whistles, but I don't need all that stuff that Klayviyo offers. Flodesk keeps adding features, and I do look forward to seeing how I can incorporate more of them.

Review Source

MS

Morgan S.  
co-founder  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easy Peasy"

July 24, 2025

4.0

Wonderful we have been using for 4-5 years and will continue to do so. I love how we can use the templates and plan to use them all as a test to see which works best.

Pros

I am not the marketing person on our team however this is one software I believe I can get into and self learn and easily make it work.

Cons

I wish I could see WHY emails may not be delivered. Or even AI tool to help me write an email they assume is better delivery.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

aesthetics was a play in this decision. I also believe flodesk is more user friendly.

Review Source

VR

Verified Reviewer  
Owner  
Religious Institutions  
Used the software for: 6-12 months

### "Easy and fun to use!"

October 24, 2025

4.0

It's been great! Much easier to use than other email marketing tools I've tried. I spend less time in Flodesk than anything else.

Pros

It's very easy to use. And, when you don't know how to do something, it's easy to figure out from their help area!

Cons

I wish that the shop feature were included in the $19.00 option I am signed up for. I don't have many sales, so I wouldn't be able to cover that extra cost while building my brand.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was expensive and took so much longer to use.

Review Source

AC

Allison C.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The most beautiful ESP for solopreneurs"

February 20, 2025

5.0

Pros

The most aesthetically pleasing ESP out there! Every template they offer for emails, landing pages, and forms are so beautiful. SUPER easy to use, and perfect if you just need a basic ESP that isn't MailChimp.

Cons

Could use more advanced features, like advanced workflows, tagging, more custom form fields.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

ActiveCampaign is great, but didn't need all of its features. Something more simplified works for me.

Review Source

MD

Mieko D.  
Marketing Coach for Creative Entrepreneurs  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "My creative assistant for email marketing"

October 27, 2025

5.0

Overall, I absolutely love Flodesk. I started my business just two months ago and currently have only 27 subscribers, but thanks to Flodesk’s beautiful and intuitive interface, I’ve been able to create a strong brand impression — and stay genuinely excited to keep going. This week marks Vol.10 of my weekly newsletter! 🎉 I really appreciate the unlimited subscribers feature — even though my list is still small, I don’t have to worry about scaling later. Sure, there are free platforms I could use for a small list, but I see Flodesk as my creative assistant — an investment that keeps me inspired and consistent. I’m truly happy that Flodesk exists.

Pros

Flodesk has an incredibly easy-to-navigate interface. I’ve used other platforms like Kit and MailerLite, but Flodesk feels so much simpler and more intuitive. After trying tools packed with complex features, I realized I don’t need that much — and that’s exactly why I love Flodesk’s simplicity. Being able to upload my own fonts is one of my favorite features because it helps me keep my brand consistent and unique. The overall design possibilities are so artistic — something I haven’t seen in other email platforms. Honestly, I get excited every time I open the site. There’s an invisible motivation that keeps me inspired to send my weekly emails regularly.

Cons

I can’t use the Checkout feature because of where I live, and I really wish this function were available anywhere Stripe works. The support team is friendly and kind, but I had one case where the person didn’t go deep enough to solve my issue, so it took several rounds of emails. In the end, it was resolved — so it’s okay! Just be patient; they will get it done eventually. After all, we’re all human.

Review Source

AG

Ati G.  
Ceo Founder  
E-Learning  
Used the software for: 1-2 years

### "Easy, Effective and BEAUTIFUL Emails"

October 17, 2025

5.0

AMAZING. I also recommend it to all of my clients because it is so user friendly , specially if you are not tecky.

Pros

I have been Using Flodesk for years, it is so simple, and the emails are beautiful. ALSO, in the last few months they have been adding amazing tools and features, like checkout cart! so easy to use.

Cons

I would say the only thing is some connections with ADS /META but I was able to just download the PDF's and do it that way so not a big deal. With all the changes and growth they are having I am sure that will be a feature in the futures

Review Source

MU

Mel U.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Flodesk is amazing!"

October 14, 2025

5.0

Flodesk is great! I love the ability to make everything match my branding and just really customize it to how I want it.

Pros

The design is so customizable, looks clean, and is fairly easy to navigate. The emails are sooo pretty, and I like the variety of available forms.

Cons

I would love to personalize the image placeholders a bit more. I don’t love all the template options available and sometimes want to do more than simply adding the image as is. I also wish there was another way to organize all my email templates beyond the folder structure, but that’s a small detail.

Review Source

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