# ShipperGuide TMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShipperGuide TMS Software - reviews, pricing plans, popular comparisons to other Freight products and more. Source: https://www.capterra.com/p/207128/Loadsmart --- # ShipperGuide TMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShipperGuide TMS ## What is ShipperGuide TMS? ShipperGuide is Loadsmart’s NextGen TMS, streamlining freight management with instant quoting, booking, and live tracking for TL, LTL, and PTL in one platform. It enables real-time rate benchmarking, mode optimization, and carrier management to lower freight costs while improving execution speed. With built-in AI insights and exception alerts, ShipperGuide helps shippers move freight faster and smarter, reducing manual work and boosting operational efficiency. ## What is ShipperGuide TMS used for? [Shipping](https://www.capterra.com/shipping-software/)[Freight](https://www.capterra.com/freight-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $750 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShipperGuide TMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://loadsmart.com&name=ShipperGuide TMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShipperGuide TMS 4.3 (26) VS. [4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting Price $750 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (26) Ease Of Use 4.9 (1,004) Value For Money 4.1 (25) Value For Money 4.9 (852) Customer Service 4.4 (26) Customer Service 4.9 (760) ## ShipperGuide TMS alternatives [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month [4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/207128/Loadsmart/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Quotes/Estimates 4.2 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Activity Dashboard 4.4 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Shipment Tracking 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Status Tracking 4.1 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Tracking 4.1 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Shipping Management 4.3 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers ShipperGuide TMS 59 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Documents issued by a carrier to acknowledge receipt of cargo for shipment Find, compare, and select the most time/cost-effective freight carrier Manage and track all internal and external communication conducted via calls, email, text, or chat Shipping products/goods in containers A website or login for customers to access information Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another Intended to be used by freight brokers and logistics companies Shipping products/goods by land, sea or air Visualize locations on a map Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Captures invoice data and maintains comprehensive records for auditing and reporting purposes Track driver locations on a map in real time Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Identify the physical location of an individual, asset, device, etc. Trucks that do not reach full load and can be shared Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Streamlining repetitive tasks and activities through automated and predefined workflows Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage all supplier data and operations Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Track and manage transportation of large cargo that fills an entire trailer/truck Get Advice We can help you find the software with the features you need. Features 3.8 (26) 3.8 Based on 26 reviews ## Pricing Value for money 4.1 (25) Free Version [View pricing plan details](https://www.capterra.com/p/207128/Loadsmart/pricing/) ShipperGuide Brokerage $0.00 ShipperGuide TMS $750.00 Usage Based,Per Month It includes: - Quote and book all modes with Loadsmart's Brokerage - Unlimited quote and book all modes with Your Carrier Network - Market benchmarking on spot quotes and RFPs - Unlimited RFPs and Contract Execution - Utilize A.I. for instant reporting and operational insights - Track and trace shipments - Shipments and Operational dashboards - Carrier management - Facility management - Access management - Lane management Value for money 4.1 (25) 4.1 Based on 25 reviews ## Integrations [ E2open](https://www.capterra.com/p/32270/E2open/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (26) 4.4 Based on 26 reviews ## User reviews Overall rating 4.3 Based on 26 reviews Filter by rating 5(14) 4(9) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent SC Salvador C. Inbound Food & Beverages ### "Easy to work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 18, 2025 good, really like it. is really friendly and the comunications with the driver is very smooth. and profesional Pros the way, we can contact the different shipper and drivers is preatty easy and really fast. so I like it Cons the report, is difficult to find. I have to contact customer service and take a little bit to received a an answer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bryana B. Shipping and Receiving clerk Chemicals ### "Shipperguides finest!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 10, 2025 Great! even with the cons i cannot complain about this site! its so helpful and brings ease to my job! Pros Its very convenient and self explanatory. website is very clean if that makes sense. I like the customer support chat they are usually very helpful. Overall i love this program and do thinks its worth having. Cons having to download the BOLS and Shipping Labels to my computer in order to print them out. Customer support chat is kind of slow when responding. Also the edit option to add a pallet after shipment doesn't work what the point of having the option and when trying use it doesn't work and just getting told to cancel the shipment overall and re do it. Very inconvenient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC SHANNA C. DISPATCHER Consumer Goods ### "SATISFIED AT SCOTTS " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2025 I LIKE IT ALOT 4 OUT OF 5 . THE LEARNING GUIDES AND HELP COMMUNITY ARE REALLY EASY TO UNDERSTAND AND THE CHATS ARE VERY HANDS ON. IT HAS BEEN A PLEASANT LEARNING EXPERIENCE. Pros I LIKE THE EASE OF COMMUNICATING WITH MY CARRIERS, I LIKE THE EASE OF CHANGING TIMES AND DATES, I LIKE THE REAL TIME ACCEPTANCE. Cons ITS TO EASY TO PICK CARRIERS THAT ARE NOT ACTIVE. SOME TIMES ITS TOO EASY TO INVITE CARRIERS TO BID IF YOU ARE A FAST CLICKER . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Shayla V. Shipping and Receiving Warehousing ### "Love using load smart!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 Overall, load smart is simple and easy to use. It is easy to navigate and user friendly. Customer support is very helpful. I like how we get updates about our shipments. Shipping things out is a very easy process. Hardly any bugs or issues with the website. Pros It's simple and easy to use. I like how quickly customer service gets back to you. There isn't many issues with the site. Cons There isn't anything I don't like about it. I just wish the the pro numbers would populate faster but I'm not sure that is anything that you can control so it's understandable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Amy D. Transportation Coordinator Consumer Goods ### "Logistics Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 23, 2024 Overall my experience has been great with this program and if there's anything our contacts are always so prompt and willing to help! Pros I like to see where market rate is at before pricing out my lanes. Cons Wish it was user specific. I would only like to see my bids not our whole organizations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TZ Taylor Z. Corp. Transportation Manager Mining & Metals ### "Great System - Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Overall experience with ShipperGuide has been above and beyond almost all interactions I have had with outside vendors. They respond to issues quickly and provide tons of details. They also work with you to implement new features or fucntions. Pros Provides real time data on freight purchases and compares rates to the market. ShipperGuide is all web based and requires zero integration into your company systems reducing overall costs compared to a regular TMS system. The system also consolidates bids from multiple carriers in one easy to read space, streamlining the job and eliminating wasted time. Cons Down sides are different user access levels. I would like to see more user options such as a sales portal and/or analyst portal that do not have access to actually book freight or add carriers, but still be able to access the reports and quoting options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rose B. Dispatch Coordinator Package/Freight Delivery ### "Optimistic Dispatcher" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 It is positive so far. We will see once we are in busy season. Pros Very user friendly. Ilike that we can schedule both in and out bound freight. Cons Shipments will not repopulated in SAP if the shipment has to be retendered to another carrier. . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Erik S. CEO Transportation/Trucking/Railroad ### "ShipperGuide TMS" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 19, 2024 The system worked out great in the beginning, after about 8 months of working great the system started having issues of glitching, creating double loads and not always accurate pricing on the full truck load rate instant quotes. They have a lot of work to do to get this platform to be one of the best. The platform has features others has. The LTL carriers listed are not all of the leading carriers currently are out there. Pros The system is user friendly. Not the easiest to use but it is manageable for new users and individuals that have little experience in the industry. Cons There are too many glitches within the platform that you have to keep an eye out for, or it can cost you or your customer issues with the load. Switched from [Quote Factory](https://www.capterra.com/p/10019939/Quote-Factory/) Quote Factory Rates were not as competitive, and they are not flexible in the billing. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) [Tai TMS](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/) Reasons for choosing ShipperGuide TMS There is system as great on the free version I didn't have issues until the paid version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2024 Hi Erik, I'm sorry to hear you've been having issues with ShipperGuide and the truck load instant rate providers from our Marketplace. This is certainly not the experience we want our customers to have. Can you please send me an email (giovanni.battistella@loadsmart.com) with a few slots you are available to talk. I'd love to get more details on your feedback. Thanks! Giovanni, VP ShipperGuide AJ Amanda J. Office Manager Logistics and Supply Chain ### "Understanding SG" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 19, 2024 I am new to shipper guide so my overall experience is not much but I am willing to continue the trainings to learn more. Pros The effectiveness of getting the job done Cons The process and not understanding where everything is Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WC Wade C. Dispatcher Transportation/Trucking/Railroad ### "Shipper Guide review." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 19, 2024 Overall so far it's a great program, we are still getting our feet wet with it but can see this is going to be an excellent tool to ship our loads. Pros I like the load information that comes across to the carriers on the confirmations. Cons I don't care for the way you have to book a load for the carrier. Seems like this could be made a lot easier. 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