# KhooCommerce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about KhooCommerce Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/207061/KhooCommerce

---

# 

 KhooCommerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

KhooCommerce

## What is KhooCommerce?

KhooCommerce is the tool for Amazon Vendors to manage and process orders, shipments, invoices and labels. With detailed reports and batch processing functionality, KhooCommerce allows you to save hours and hours of admin time each week. We will listen to you, hear your needs and work with you to understand your situation and ideal outcomes. We will integrate with your current systems and work alongside your teams to train and support them. Book a demo at your convenience!

## What is KhooCommerce used for?

[EDI](https://www.capterra.com/edi-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1500

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for KhooCommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.khoocommerce.com&name=KhooCommerce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### KhooCommerce

4.8 (23)

VS.

[4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/)

Starting Price

$1500

Usage Based, Per Month

Starting Price

$200

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (23)

Ease Of Use

4.6 (17)

Value For Money

4.6 (21)

Value For Money

4.7 (13)

Customer Service

5.0 (23)

Customer Service

4.8 (15)

## KhooCommerce alternatives

[4.6 (94)](https://www.capterra.com/p/123016/Cleo/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207061/KhooCommerce/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Transformation

4.5 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Third-Party Integrations

4.8 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

ERP integration

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Integrate with existing ERP systems

Multiple Format Support

4.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

AS2 Capability

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

KhooCommerce 8 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Translate EDI formats into data suitable for use with company applications.

Integrate with existing ERP systems

Automated handling of non-compliant EDI transmissions.

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Set up connections to third-party platforms to improve business processes

Allows automated and event-driven transaction scheduling

Get Advice

We can help you find the software with the features you need.

Features

4.6 (23)

4.6

Based on 23 reviews

## Pricing

Value for money

4.6 (21)

Basic

$1,500

Usage Based,Per Month

Value for money

4.6 (21)

4.6

Based on 21 reviews

## Integrations

[

Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[

Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (23)

5.0

Based on 23 reviews

## User reviews

Overall rating

4.8

Based on 23 reviews

Filter by rating

5(19)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PM

Pippa M.

Sales Office Administrator

Consumer Goods

### "Khoo Commerce review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 18, 2025

I always find the support from Khoo really helpful when ever we have an issue, the layout of the POs is also really clear and concise which makes are processing a much smoother process.

Pros

If we ever have a problem using Khoo \[sensitive content hidden\] and his team always respond promptly with instructions or links to their website on how to fix the issue. The instructions are always clear and easy to follow.

Cons

I have struggled with a few of the new tweaks made to the layout of Khoo, I previously used to find the process really seamless but now I have struggled to use the new layout.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Bosco F.

Operations Executive

Health, Wellness and Fitness

### "Khoo commerce review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 17, 2025

Amazing! very happy with the help and platform, warehouse could use some assistance on how to do everything more efficiently, but overall very happy with how the platform works.

Pros

Easy interface to use, all information is easily accesible and no problems using it. Have started using sage with khoo commerce and all assistance while setting up and while using has been amazing!

Cons

Ocassionally a SKU will be deleted on the platform and we will need to submit a new SKU with a -1 as wont let the original sku be used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Agnieszka E.

Transport Coordinator

Wholesale

### "Amazon Management Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

My experience with KhooCommerce has been excellent. It has made managing our Amazon operations much easier and more efficient. The platform is user-friendly, reliable, and supported by a highly responsive team. It’s clear that they care about improving the product and listening to user feedback, which makes working with KhooCommerce smooth and stress-free.

Pros

Fantastic customer service — the team is quick to respond, always available, and provides immediate support whenever needed. The system is smooth, intuitive, and easy to use. I also appreciate the constant improvements and how they genuinely listen to user feedback. KhooCommerce transformed our Amazon process, making it faster, simpler, and stress-free.

Cons

It would be helpful to have the option to print more than 200 shipping labels at once for a single consignment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kerri d.

CEO

Marketing and Advertising

### "Would never do Amazon Vendor Central Order Processing without them!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

I spend my time on alot of different software across multiple clients and this is one of the first reviews I have ever written because they are so good. The software is great but their is also a human customer services team who aim to please and it makes all the difference.

Pros

This software is a great value for money and makes Amazon Vendor Central order processing so much easier. Their customer service is quick and very friendly. The system requires some training but is easy to use.

Cons

Currently it doesn't automatically link to Quickbooks which would save us alot of time, I know they link to other accounting systems and this would be a major improvement for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Operations

Wholesale

### "Outstanding Service and Support Every Step of the Way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

Our overall experience has been exceptional. Any issues are resolved promptly, with minimal impact on our operations.

Pros

The support team is always super responsive when we hit a snag. Reliable and always helpful. We've Recently had \[sensitive content hidden\] visit to better understand our issues and projects and received recommendations and quick fixes for our warehouse team.

Cons

we never really had any issues with KhooCommerce or the support, easy of use. 1 area that could perhaps improve would be reporting abilities and a place where we can consult to better understand the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Rebecca O.

CS Rep

Consumer Goods

### "Definitely Rate KhooCommerce "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2025

Incredible. Cannot fault it at all. If there are any issues, then they are always there to help to resolve the issue

Pros

The support is second to none. Always helpful and friendly when we need them. The site we use is simple to use.

Cons

Reporting. It can take quite a while to load reports, and even then we have to input a lot of the data ourselves.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dylan B.

Amazon Manager

Wholesale

### "Khoo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2025

Superb the staff are really helpful and reply/solve your queries really quickly. usually solved within the same day.

Pros

The amount of time it saves with the processing of the orders and helping the pick and pack side to0.

Cons

the UI could do with a sleeker update other than that nothing to report as we havent really had any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Karen P.

Customer Care

Education Management

### "Khoo Commerce Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2025

Absolutely amazing! Every now and again when we have a query, we receive a very quick response helping us to resolve it.

Pros

We have saved so much processing time since the Khoo integration. This is also a huge benefit to our warehouse who arrange all of our shipments.

Cons

Nothing at all - the whole system has improved our Amazon working tremendously......................

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Support Manager

Retail

### "must have game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2025

Khoo has been a game changer for us, the reasonably priced platform, straightforward visibility and the customer support we have received is 5 \* the admin saving we have made because of this platform has freed up so much more time for us, the information sharing of changes to Amazon is a nice touch in all areas.

Pros

The ease to integrate in to our systems, ease of use on the platform so clear and simple and the fantastic support in all areas we have had from adding new items, stock updates, releasing the orders is all so simple

Cons

not being able to see the allocated value before completing shipments, i am struggling to think of Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Steve M.

Director

Arts and Crafts

### "Excellent software for Amazon Vendors"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2025

Pros

Much easier to use than Vendor Central. Helps with reducing chargebacks and shortage claims from Amazon.

Cons

It has some freight/courier integrations but a wider choice would be really useful - particularly when exporting to the EU

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Cary H.

Amazon and Process Automation Specialist

Retail

### "Quick solutions, instant responses, excellent follow ups - really the perfect partner when using Amazon Vendor Central"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2025

I am very happy that we have discovered KhooCommerce as a service provider. They are always willing to think along and pitch ideas that fit our organization (so definitely not a one fits all approach).

Pros

Chris and his team provide excellent support when it comes to adhoc issues and anything that changed in the UX and is not instantly understood. Also, they are always on top of any Amazon changes and implement them adequately. They have helped us to make significant changes in our logistics process resulting in a better receipt process at the Amazon FCs and fewer shortage claims.

Cons

Sometimes UX changes from one day to another and in the morning it takes some time to find what you were used to ;)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Ant D.

Senior Ecommerce Manager

Retail

### "You are Crazy if you are Not Using Them."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2025

Khoo is a great system if you are looking to automate your Amazon Vendor operations. It is a simple platform to navigate, and if you were to have any issues, their customer support is top-notch. Great value for money.

Pros

Straightforward, Easy-to-use system. Great CS, always happy to help. Integrates with most, if not all Amazon regions

Cons

I can't think of any, to be fair. Would be nice if it integrated with more platforms across the world.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dave S.

General Manager

Consumer Goods

### "Khoo Commerce"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2025

The knowledge and support we have received from the team both during setup, and then throughout the ongoing management process has been excellent. The system has saved our team a lot of time in order entering and issue resolution and we have been able to use it across split sites, so that our remote warehousing team are able to complete independant parts of the processing without the office teams input.

Cons

Some of the data refreshes for stock and the multi account views to manage different parts of the process can be a little confusing if not using it frequently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Adrian F.

Logistics Manager

Health, Wellness and Fitness

### "KhooCommerce: Intuitive Platform and Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Pros

What I like most about KhooCommerce is how intuitive and easy to use the platform is. It’s very user-friendly, and the customer service has been outstanding.

Cons

At this point, I don’t have any complaints the platform works well, and I haven’t encountered any significant issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Rob O.

Operations Manager

Marketing and Advertising

### "Great system with excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

We really value our relationship and experience with KhooCommerce and continually recommend it to all potential clients as a USP to our own partnerships.

Pros

The team at KhooCommerce are amazing. They are always on hand to guide, support and advise on any aspect of the software. The basis of reducing Amazon chargebacks is well proven within their systems but even the developments of pick and pack have hugely improved our efficiency thus reducing cost within our Vendor operation.

Cons

Its difficult, but if there was anything it would be that in the effort to continually improve the updates provided are not always clearly understood and so suddenly something can change and we need to then understand, which can rarely cause a stall in the warehouse operation. Rarely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lourdes C.

Production Scheduler

Food & Beverages

### "Khoo Commerce is great, 100 recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Overall, I would always recommend Khoo Commerce, they are always finding ways to improve and customer service is the best all the time.

Pros

Khoo Commerce is the only thing you need if you are an Amazon vendor, you can do all you need right on Khoo Commerce. Confirm orders, create ASN labels, send ARNs, ASN, print ASN labels, BOLs, send invoices. You can also manage your inventory.

Cons

I think the only drawback is one that applies to most software which is speed decreases as the files get bigger.

Switched from

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

SPS required a lot of time to create ASN labels

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Akvile G.

Amazon Marketplace Manager

Consumer Goods

### "Brilliant Solution, Time Saved"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

My overall experience with KhooCommerce has been brilliant. It’s incredibly time-saving and makes managing everything so much easier.

Pros

What I liked most about KhooCommerce was the value it provides through its solutions and the exceptional support from the team. They make every step smooth and reliable, which really enhances the overall experience.

Cons

Honestly, I didn’t encounter any real issues with KhooCommerce. Everything worked smoothly, and the team was always supportive whenever needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Katie B.

Head of Amazon Global

Consumer Goods

### "A Reliable, Vendor-Focused Platform That Keeps Improving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

My overall experience with KhooCommerce has been incredibly positive. The platform delivers outstanding value for money, especially for Amazon Vendors looking to streamline operations, gain clarity across markets, and reduce manual workload. Its ease of use stands out — the interface is intuitive, well-structured, and easy for both new and experienced team members to navigate. One of the biggest advantages is the quality of customer support. The team is responsive, friendly, and highly knowledgeable about Amazon Vendor processes, offering quick resolutions and proactive guidance whenever needed. I’ve also been impressed with how well the system handles data management: information is presented clearly, dashboards make sense at a glance, and key metrics are easy to track. KhooCommerce continues to grow and improve, and the frequency of support and updates really reflects that commitment. New features are thoughtful, relevant, and genuinely enhance workflow. The reporting capabilities are also strong, providing clear visibility into performance and making it easy to extract insights for business decisions. Even when minor bugs or small issues arise, they are handled quickly and professionally — and they’ve never impacted productivity. Overall, KhooCommerce is a reliable, efficient, and continually evolving platform that makes Amazon Vendor management significantly easier and more effective. I highly recommend it to any vendor team looking for a partner that truly understands the Amazon ecosystem.

Pros

KhooCommerce offers exceptional value for Amazon Vendors, especially with how it simplifies order processing, forecasting, and operational workflows. The platform’s strongest advantage is its ability to centralise complex vendor data into one clean, transparent dashboard. Customer support is also a real standout — responsive, knowledgeable, and proactive when it comes to solving issues or explaining features. The reporting suite gives clear insights that help with decision-making, and regular updates show they’re genuinely committed to improving the platform.

Cons

Can’t fault anything currently been a great experience. Some new features would be great in the future around reporting.

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Lack of support and expertise with previous supplier - clunky and not performing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Operations

Warehousing

### "KhooCommerce Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Ease to use, data rich solution that is suitable for all level of users. The customer support and reporting elements are great and have a personal touch.

Pros

They offer a user-friendly solution to our needs, providing us with a platform that is not only accessible from anywhere with an internet connection but also designed with simplicity and efficiency in mind.

Cons

It is very rare but during some busy times, we might not get as quick a response to our support calls.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LE

Lee E.

Head of Operations

Textiles

### "Complete Amazon Vender Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Excellent. Very satisfied. We couldn't imagin going back to our old way of handling Amazon Vender. An excellent piece of software and a must have for anyone dealing with Amazon.

Pros

It is a complete operational and warehouse solution which saves hours upon hours of staff and admin time.

Cons

At a push to choose. At first it can be a little complicated to someone not computer literate to setup and use. Once up and running thought it is very simple.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Samantha K.

Warehouse Administration Clerk

Logistics and Supply Chain

### "Fab- easy and less manual admin"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

My experience has been really positive. During the on boarding process, \[sensitive content hidden\] was very attentive, our needs were met and any issues were no problem at all. \[sensitive content hidden\] took the time to ensure that we were fully set up. If we have any queries now, support are very quick to respond and resolve anything

Pros

The system is very user friendly Support staff are very quick to respond with any issues System is very automated so reduces admin time

Cons

I really like most things about Khoo. The only challenge at times is when products arent entered into Khoo as they are new it can create issues with label creation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Operations Officer

Consumer Goods

### "A Must-Have Tool for Any Amazon Vendor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

My overall experience with KhooCommerce has been excellent. It has taken what used to be one of the most stressful and time-consuming parts of our operations and made it predictable, fast, and far more accurate. The software does exactly what it promises, and the support team genuinely understands Amazon Vendor in a way I’ve never seen from any other provider.

Pros

The best part about KhooCommerce is how specifically it’s built for Amazon Vendors. It removes all the noise and guesswork you get with generic order management systems. From PO handling to ASN creation to label batching, the platform streamlines every step and has saved us hours each week.

Cons

There’s a bit of a learning curve at the start, simply because Amazon Vendor workflows are complex. Once you understand the flow, it becomes second nature, but the first week requires some adjustment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mike P.

Head of B2C & Digital Trading

Consumer Goods

### "Game Changing Ops & Admin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2021

Top notch from start to finish. I have a great relationship with the staff from KhooCommerce, they are always happy to look at developments and tweaks to make the software more suitable for our own requirements. It really does everything it says without drama and takes what was a days job down to minutes.

Pros

The speed and efficiency with which we can process and pack orders now within our business is an absolute game changer. We can process orders quickly and efficiently without hiccup, the way in which we now process and pack our orders is amazing and super compliant with Amazon's compliance too.

Cons

There isn't really much I dislike about the software, KhooCommerce could look a bit flashier but it really doesn't need to and in the grand scheme of things is cosmetic the nuts and bolts are all incredible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2021

Hi Mike! Thanks for your review and feedback. We're thrilled to hear about how KhooCommerce has helped change your processes and automate and streamline operations. Amazon Vendor can be a challenge to manage from an operational perspective so we are pleased that you have found KhooCommerce helpful and such a game changer!

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)