# Mongoose Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mongoose the right Higher Education solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206757/Cadence/reviews --- Mongoose 4.8 (64) [View alternatives](https://www.capterra.com/p/206757/Cadence/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mongoose Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews TZ Tomáš Z Service EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “I am really suprised, how good this platform works.“ April 12, 2023 KH Katherine H Senior Student Recruitment SpecialistHigher Education, 501 - 1,000 employeesUsed the software for: 6-12 months. “The app can sometimes be glitchy, slow to load, or not open at all.“ December 20, 2022 BP Brittany P Associate DirectorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I like that we were able to integrate with our CRM and have been able to set up consistent engagement with prospective students that is also tracked and easily identifiable on student records.“ November 19, 2020 KM Kimberly M Director of Admissions OperationsEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “Only the creator of the segment can delete it, which includes users who no longer work for our organization, and so we are "stuck" with the segments in our product with no way to get rid of them OR organize/archive them.“ November 29, 2020 DD David D Senior Admissions AdvisorHigher Education, 51 - 200 employeesUsed the software for: More than 2 years. “We've implemented various texting communication strategies that has helped us reduce our melt (students lost from date of application to date of start).“ October 9, 2020 MF Michael F Recruiting DirecorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It is a little harder to update contacts and have to do a new upload but it will say that it cant be added because someone already has that number.“ November 24, 2020 AR Angela R Assistant Director of Graduate and International AdmissionsHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Our use of Cadence has become a huge asset to our admissions teams (and auxiliary offices) allowing us to connect with students in real-time. “ November 19, 2020 BN Brien N Director of Annual GivingFund-Raising, 201 - 500 employeesUsed the software for: 6-12 months. “The one downside that we have experienced would be that we are unable to send video messages.“ October 9, 2020 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah E. Associate Director of Admissions Higher Education Used the software for: 2+ years ### "A solution your staff will love!" November 19, 2020 5.0 From the moment we started researching Cadence, it has been a wonderful experience. Mongoose has a phenomenal team of people who have been extremely helpful from day one. When I have suggestions, I always feel like my voice is being heard and their annual conference is one of the best professional conferences I've ever been to. You won't regret working with this product or this team! Pros The best part about Cadence is how easy it is to use and how affective it is for connecting us with our audience. We were able to get it up and running within weeks—including our staff training! We have a number of staff members who tend to be nervous about new technology but everyone on our team has found it to be extremely intuitive. Especially with the mobile app, it feels no different than sending and receiving texts through your normal messaging app. Cons One issue I've found is that it can be difficult to update contact records on the fly. For example, if a student texts us but they were not previously in the system, I haven't been able to find a way to just easily "add a contact" with their name and info. It has to go through the import process with our student information system. Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/)[Slate](https://www.capterra.com/p/140281/Slate/)[Mainstay](https://www.capterra.com/p/198624/AdmitHub/) Reason for choosing Mongoose This product, more than the others, seemed to focus on personalized connections between students and our admissions staff. It wasn't as focused on automation and it was more than just a feature within a larger product. It was also clear that it would be easily customizable for our specific needs and would give us unlimited texting at no extra cost, whereas other products had more of a "pay-per-text" pricing structure. We have absolutely no regrets! Review Source Response from Mongoose November 20, 2020 Thank you so much for your honest feedback and glowing review, Sarah! We are so happy that Cadence is your preferred texting platform! DD David D. Senior Admissions Advisor Higher Education Used the software for: 2+ years ### "Cadence review" October 9, 2020 5.0 Our audience often chooses text communication over phone calls and emails. Implementing Cadence allows us to efficiently reach out and communication with our students throughout their entire life-cycle; from recruitment through alumni. It allows us to easily send large volume texts to specific groups: orientation, career fairs, etc. We've implemented various texting communication strategies that has helped us reduce our melt (students lost from date of application to date of start). Pros Integration and implementation were super-easy. It took very little to get us up & running. I love all the features: segments (allowing us to target a subset), group account (allows multiple staff to monitor the replies for an event, i.e. orientation), smart messages. If I had to pick 1 or 2 items, it would be: Support - the friendliness and responsiveness of everyone in the organization and also the fact that the team continues to work on ways to improve the software - adding new features that make our jobs more efficient. Cons I'd love to see smart messages implemented for all accounts and not just for the group account. We'd love a way to sync our cell phone number so that outbound calls appeared to be originating from our Cadence virtual number (this might be a phone carrier enhancement and not something Cadence can control). Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reason for choosing Mongoose We conducted telephone interviews as well as a virtual walk-through with each product. We evaluated each for the features and benefits as well as the pricing to the organization. Mongoose came through as the clear choice! Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, David! We're happy to hear that the integration and implementation process went smoothly for you! In addition, your experience with smart messages and outbound calls have been shared with our development team to continually make positive improvements in the platform. BM Bethany M. Director of Admissions Education Management Used the software for: 6-12 months ### "Honest Opinion" November 19, 2020 3.0 Pros I think the customer service is outstanding. I know exactly who to contact for any assistance and they are extremely helpful and responsive. Cons I think the way the software is organized is extremely confusing. I honestly don't like how the departments are set up. I don't think the way it's organized is user friendly. I also wish it would integrate better with our SIS so that I could get automatic texts set up. We have looked in to this option and told it would not work. Review Source Response from Mongoose November 20, 2020 Thank you for your honest feedback, Bethany! We are so happy to hear that you've had a wonderful experience with our Cadence team! Please know that your opinion is valued. I have taken your input in regards to layout and integration to our engineering team for future product feature rollouts. EC Eric C. Director, TRIO Student Support Services Education Management Used the software for: 2+ years ### "A Great Solution for My TRIO SSS Program" October 13, 2020 5.0 Using Cadence has really been transformative for us as a program. Our ability to help students is so much greater now that we have this enhanced ability to connect with them. Pros The software is easy to use and easy to understand. Anyone familiar with email, especially Gmail, will find the interface very intuitive. Our ability to reach and interact with our students has increased dramatically by using this software, and we are reaching students who we were not reaching via email. Having the option for each advisor to have their own number has been fantastic, and it is easy query the list of students and send multiple texts all at once. Cons Being able to edit all fields for contacts in the interface would be very helpful. Sometimes updating a user-defined field for a single student can feel unnecessarily laborious. Switched from [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Most texting we do is individual and personal. Signal Vine's model, which uses a single number and a centralized mailbox, was more oriented toward sending mass texts but wasn't as oriented toward the interpersonal nature of how we interact with students. The Cadence model was simply better for how we operate. Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, Eric! We're thrilled to hear that Cadence has been an intuitive and enjoyable experience for you and your staff. In addition, stay tuned for support from your Client Success Lead in regards to editing contacts. BN Brien N. Director of Annual Giving Fund-Raising Used the software for: 6-12 months ### "Mongoose Cadence Usage" October 9, 2020 5.0 The overall experience over the course of the first year has been great! I highly reccommend Cadence as a texting software for any recruitment and retention needs across any field. Pros The setup and implementation of the product are seamless. The support received from the client success leads as well as the tech team is very informational and helpful. The Cadence team wants nothing but success for their clients and it shows with their support and constant growth of the software. Sending individual messages with the click of a button is extremely effective and efficient for departments of all sizes. Cons The one downside that we have experienced would be that we are unable to send video messages. We have navigated this nicely thought and used images as well as links to videos. Reason for choosing Mongoose The pricing structure and capibilities of the platform fit the needs of our institution best. Switched from [Front Rush](https://www.capterra.com/p/133224/Front-Rush/) We were interested in growing our text message usage and knew we needed to switch to a company that a focused on texting and provided a platform with unlimited messages. Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, Brien! We are so glad to hear that Cadence is your preferred texting software! In addition, we've shared your experience with your Client Success Lead and engineering team as we continue to make updates in the future. JD Julia D. Associate Director of Admission Higher Education Used the software for: 2+ years ### "Mongoose Cadence is a Lifesaver! " October 16, 2020 5.0 Cadence has been a lifesaver to our office. We pride ourselves on individualized attention and relationship building with our students and this product has allowed us to meet our students on their level. This product has made communication so much easier for our staff and the students we serve! Pros Mongoose Cadence allows us to interact with the students that apply to our institution in a fast, easy, and convenient way. Texting is the primary source of communication and Mongoose makes texting as effortless as possible whether you're doing it from your computer at work or from your cell via their app. Cons Honestly, no cons! I have found that any time there were adjustments needed to the software Mongoose Cadence staff worked to update the product to be as efficient and effective as possible! Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reason for choosing Mongoose Cadence offered a simpler interface and better customer service! Just like we provide individualized attention for our students, we appreciate the fast, personal help we have gotten from the entire Cadence team, especially \[SENSITIVE CONTENT HIDDEN\] Review Source Response from Mongoose October 19, 2020 Thank you so much for your feedback, Julia! We're so happy to hear that Cadence is your preferred texting platform! Audrianna C. Associate Dean of Admissions Higher Education Used the software for: 6-12 months ### "Great Texting Platform " November 24, 2020 5.0 Exceptional. Pros Ease of use by multiple users, shared inboxes, smart messages, campaigns, etc. Cons Love everything about it compared to our last texting platform. It is the most expensive platform we looked into. Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reason for choosing Mongoose was able to integrate with our CRM in a more streamlined way. Review Source Response from Mongoose November 30, 2020 Thank you so much for your feedback, Audrianna! We're so happy to hear that Cadence is your preferred texting platform! AR Amanda R. Associate Director Enrollment Operations Higher Education Used the software for: 1-2 years ### "Connection in the Covid-Era" October 16, 2020 5.0 Pros The ability to connect with 1-3,000 prospective students on a daily basis has been mission changing for our institution. Messaging lists are easy to build, messages are slick to send, replies are easy, and usage data is easy to retrieve. Cons I wish there was a way to send recurring messages — but I’m told it coming (soonish!...) Alternatives considered [Slate](https://www.capterra.com/p/140281/Slate/) Reason for choosing Mongoose While we use Slate as our CRM, the texting flexibility provided by Mongoose was unmatchable. The majority of our use is through our Student Communication Team - and the ability to allow a group of students to send and respond to texts almost nightly has been a game changer for our work! Review Source Response from Mongoose October 19, 2020 Thank you so much for your feedback, Amanda! We're so happy to hear that Cadence has been an intuitive and positive experience for you! Jaspreet K. Assistant Professor Education Management Used the software for: 2+ years ### "Useful Tool" February 1, 2025 5.0 Happy and Satisfied using Cadence for my work Pros It is highly recommend tool for analog and RF circuit simulation output. Cons Did not find any cons; however new user may find it little complicated due to various options available for simulatiins ,as compared to other tools Review Source Kayla G. Admissions Marketing and Operations Manager Higher Education Used the software for: 2+ years ### "It's true love with Cadence!" November 19, 2020 5.0 Cadence has been wonderful to work with from the very beginning. They're kind, witty, and willing to answer questions as needed. In terms of third parties we use they're THE BEST at customer service and satisfaction. Wouldn't trade this software for anything else! Pros This software significantly increased our ability to text prospective students. Our team was already texting but from their personal phones. (Yikes!) This allows our team to send texts en masse on the fly, track the success of calls to action, and more. Even our least tech-friendly team member can use this with ease! Or, less hand-holding than usual. ;) We love Cadence and have recommended it others often! Cons There's just a few edits I'd make to the interface. I would LOVE if we could "assign" templates and segments to specific users. It's sometimes cumbersome for them to see allllll the options when we have 26 users. I think it would clean up the program a bit! Reason for choosing Mongoose Truthfully, it was the marketing! We loved the way Cadence interacts with its users. Plus the price was perfect for our small institution! Review Source Response from Mongoose November 20, 2020 Thank you so much for your fantastic review, Kayla! We are so happy to hear that Cadence is your preferred texting platform. SL Shayna L. Assistant Director of Annual Giving Higher Education Used the software for: 2+ years ### "Excellent product that constantly evolves to meet our needs" December 1, 2020 5.0 We were an early adopter of texting in higher education fundraising and couldn’t be happier with Cadence. The platform has really blossomed over the last few years and we’ve seen tremendous results from our campaigns. The platform has helped us easily and personally connect with our large alumni base, which has helped us meet and exceed our fundraising goals. Pros Personalization available in templates, real-time reporting, easy contact loading for campaigns, templates for quickly answering incoming responses. Cons When we first signed on, there weren’t very many advancement shops that were texting so we didn’t have anyone to bounce ideas off of or know best practice but that has changed now. Reason for choosing Mongoose Ease of use, customizable, the best fit for higher education use. Review Source Response from Mongoose December 2, 2020 Thank you so much for the feedback, Shayna! We're so happy to hear that Cadence is your preferred texting platform! MY Monica Y. Assistant Director of Enrollment Education Management Used the software for: 6-12 months ### "Mongoose Texting Platform" December 3, 2020 5.0 We are able to reach students faster. Our students would much rather respond to an email than a text. It has decreased our processing times and increased our transition rates. Pros This product is easy to use! Our students love the personal interaction and we are able to obtain responses quickly and process faster! Cons I dislike that each department is its own silo. It would be much easier if contacts that I load would travel to other department accounts so we aren't all repeating the same upload process. Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reason for choosing Mongoose Price, ease of use, and features. Review Source Response from Mongoose December 8, 2020 Thank you so much for your feedback, Monica! We value your input and are continuously working to make the platform a positive experience for our users. NR Nicole R. Admissions Representative Higher Education Used the software for: 1-2 years ### "Very helpful to students" November 24, 2020 5.0 Overall. Cadence is the main wait I communicate with my students. Students love to text rather than receive phone calls so it is a great opportunity for us to work together and help with complete their journey to their next chapter of learning. Pros This software is very user friendly and helps specify communications to students. Students are excited to easily communicate and smoothens their transition to college. Cons It is a bit difficult to add more information about a student to their person record without doing a whole upload. Review Source Response from Mongoose November 30, 2020 Thank you so much for your feedback, Nicole! We're so happy to hear that Cadence is your preferred texting platform! RS Rachel S. Assistant Director of Admissions & Financial Aid Higher Education Used the software for: 1-2 years ### "Williams Baptist University" December 3, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] is an absolutely amazing human and has been so helpful for our team. We have had a great experience using Cadence. Everyone that is a part of the organization has gone above and beyond to help us. Pros I love that Mongoose Cadence has given our college the ability to reach more students via a texting platform. Cons When using your computer to text students not all emoji's are available in the options that are available when using your ipad or cell phone. Review Source Response from Mongoose December 8, 2020 Thank you so much for your feedback, Rachel! We value your input and are continuously working to make your user experience even better! RN Robyn N. Admissions Technology Manager Higher Education Used the software for: 1-2 years ### "Huge help with reaching students" October 9, 2020 5.0 I believe Cadence has leveled up our communication game exponentially. It helps us reach students in a place where they are constantly looking--their phones. Customer service is top notch, I could not ask for better quality when it comes to that. Cadence has been so popular in our Admissions office that two (potentially three) other departments have expressed interest in implementing. Pros The interface is extremely user friendly! All of our staff, even those who are not particularly tech savvy, can easily utilize Cadence. Cons It does take a bit to maintain if you are trying to have clean data all the time, but it is not a deterrent from using it. The students we are trying to reach are readily available in the contact pool. Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, Robyn! We're thrilled to hear that Cadence has been an intuitive and enjoyable experience for you and your staff. In addition, stay tuned for support from your Client Success Lead in regards data maintenance. CB Caleb B. Assistant Director for Recruitment Higher Education Used the software for: 6-12 months ### "Cadence has been a game-changer!" November 24, 2020 5.0 ETSU's experience with Cadence has been incredible. It has been a game-changer for us in terms of student communication. We are communicating with our applicants at a level we've never seen before. Pros Ease of use. Cadence is extremely user-friendly! It only takes a few minutes to go in daily and schedule the messages to be sent to applicants and admits in our pipeline. Cons I do wish that building segments allowed for filter logic such as (AND) and (OR). This would allow for even greater functionality. Review Source Response from Mongoose November 30, 2020 Thank you so much for the feedback, Caleb! We're so happy to hear that Cadence is your preferred texting platform! DC Darren C. Vice President for Enrollment Management Higher Education Used the software for: 2+ years ### "Highly Recommend Cadence for Higher Education " November 19, 2020 5.0 Customer service and the product are great! Pros The use this software for admissions, retention and student life messaging. It is very intuitive and easy to use. It works great and has easily integrated into our work flow. Cons The initial cost, but once you get more users it’s VERY affordable and cost effective. Reason for choosing Mongoose Ease of use and trusted colleagues using. Review Source Response from Mongoose November 20, 2020 Thank you so much for your honest review, Darren! We're so happy to hear that Cadence is your preferred texting platform! CG Chris G. Dean of Admissions & Financial Aid Higher Education Used the software for: 2+ years ### "Easy to Use - Great Customer Service" October 25, 2020 5.0 The best part has been the customer service we receive. We did implement our texting slowly and the Cadence team has worked with us at every step to ensure the product was meeting our needs. They would then showcase new ways that we could further use Cadence to increase our results. Pros Every experience with Cadence and their team has been top notch. The set-up and integration with our CRM was quick and easy. Having both a desktop solution and mobile app made it easy for the entire team to be up and running quickly. The dashboard analytics are very helpful to me as I oversee the use and the strategy behind our texting program Cons I'd like to be able to import more custom fields. Review Source Response from Mongoose October 26, 2020 Thank you so much for the feedback, Chris! We're so happy to hear that Cadence is your preferred texting platform! VN Vicki N. Student Behavioral Health Clinician Non-Profit Organization Management Used the software for: 1-2 years ### "Helping stay in touch" November 30, 2020 5.0 Pros The ease of use. The ability to connect with students who do not regularly check their email. I like that it keeps a record of your correspondence. Cons Nothing. I find it to be very helpful and easy to use. Review Source Response from Mongoose December 1, 2020 Thank you so much for your feedback, Vicki! We're so happy to hear that Cadence is your preferred texting platform! KC Kamryn C. Coordinator of Annual Giving & Alumni Engagement Higher Education Used the software for: 6-12 months ### "Great product for reaching multiple campus constituencies! " October 13, 2020 5.0 The customer service is exceptional. \[SENSITIVE CONTENT HIDDEN\] is very quick to respond and always has helpful advice. Pros The software is super user friendly. The layout of the website is clear, sending messages is easy, and I appreciate the ability to track the messages as a campaign. Cons Although I appreciate the ability to track messages as a campaign, I wish the campaigns showed more data. In addition, the messages can take a while to send making it difficult to follow-up. Reason for choosing Mongoose The features that were offered in the package we purchased were a better value than other companies. Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, Kamryn! We're thrilled to hear that Cadence has been an intuitive and enjoyable experience for you and your staff. In addition, stay tuned for support from your Client Success Lead in regards to campaigns. LK Lisa K. Asst. Dir. of Admissions Communications Education Management Used the software for: 1-2 years ### "Great Communications Tool" November 24, 2020 5.0 Cadence is a vital component of our communications plans in doing student outreach and recruitment. Pros We love that we can have real time "texting" interactions with students. It helps us get instant engagement and we routinely get excellent responses back from prospective students. Cons I have no complaints nor any ideas for improvement. Review Source Response from Mongoose November 30, 2020 Thank you so much for your feedback, Lisa! We are so happy to hear that Cadence is your preferred texting platform! CS Cheri S. AVP of Advancement Operations Higher Education Used the software for: Less than 6 months ### "Great product and even better customer success support" November 25, 2020 4.0 We have just implemented and are about to launch our first email. I am excited to have this new channel to connect with our constituents. Pros The product was easy to set up and learn how to use. The functionality of multiple teams and shared in-boxes helps us manage our various types of communications with our constituents. Cons I would like to see more AI for automated responses that keep the conversation going with the constituent in a personal way without having to respond in person. Reason for choosing Mongoose They had what we needed and other divisions on campus had been using them and were pleased with the product. Review Source Response from Mongoose November 30, 2020 Thank you so much for the feedback, Cheri! We're so happy to hear that Cadence is your preferred texting platform! KM Kimberly M. Director of Admissions Operations Education Management Used the software for: 2+ years ### "Cadence Is Our Secret Weapon" November 29, 2020 5.0 Pros Mongoose Cadence is a product that I would refer to anyone in Educational Management. The ease of use with the product allows our organization to have different departments work inside the software in mass texting silos that are separate and organized. Users of all ages find the product comfortable to use. The inbox so closely resembles an email inbox that training is almost not needed! The deployment of the product and the integration set-up with our CRM worked seamlessly with no delays. Cadence is truly our secret weapon with how efficient, organized, and timely we can be in our communications with our audience. Cons There is not much to complain about when it comes to the ease of use within Cadence, however, I do wish that Cadence could have better organization within the software. More specifically, I would love folders to organize targets (a way to create a unique audience based on criteria that is dynamic) and segments (a static audience that is one and done). I would also love the ability to delete a segment. As an administrator, I am unable to delete a segment that is years old. Only the creator of the segment can delete it, which includes users who no longer work for our organization, and so we are "stuck" with the segments in our product with no way to get rid of them OR organize/archive them. These are very small complaints, however, as the pros of the product highly outweigh these cons which are more our preference in how we wish to organize the space. Review Source Response from Mongoose December 1, 2020 Thank you so much for your honest and thorough feedback, Kimberly! We're so happy to hear that Cadence has been an easy to implement tool for you and your staff. We also greatly appreciate your input on the software organization. It allows us to continue to grow and make changes to the platform. BF Brian F. Director of Enrollment Operations Higher Education Used the software for: 2+ years ### "Great Overall Product" October 9, 2020 5.0 Overall, they have a great team with great overall customer service. My technical requests/questions are responded to and answered, usually, the same day. I am highly satisfied with the use of this product and they seem to have new upgrades/features on an annual basis that make their platform more intuitive and that much easier to use. Pros This software is incredibly easy to implement and begin using right out of the box. The shared inbox feature has been incredibly helpful as well as the ability to text several students at a very personalized level. Minimal training is required due to it's easy-to-understand platform. It has been very reliable and integrates easily using secure data transfers (automated) so you can be sure your communication remains as strategic as possible. Cons Something that should be improved upon is the deduplication process. For example, if I manually text a student and add only their first and last name, the text goes through just fine and it manually adds that record. However, when that student comes in thereafter with more data to add to their record, the import on that record will be blocked altogether and the original (manually entered) record will not be updated. This is because there is no student ID assigned. My assumption is that record is only updated based on student ID. Since the phone number exists in the system, it will not allow any other records to be imported with the same number. Review Source Response from Mongoose October 14, 2020 Thank you so much for your feedback, Brian! We're really happy to hear the implementation and reliability of Cadence worked well for your institution. We would be interested to hear more about your issues with deduplication. Your Client Success Lead will be reaching out to you to learn more about how we can help make this process easier for you. JM Jason M. Director of Enrollment Management Higher Education Used the software for: 2+ years ### "Relationships Matter: Cadence helped elevate this!" November 30, 2020 5.0 Cadence is a wonderful tool for engagement and building relationships with students. It is easy to use and the customer service is top notch. I've talked up Cadence to my colleagues so much and shown then the usefulness in such a way that we adopted a whole College approach. Our students love receiving these texts. We've been able to work with the team at Cadence in a way that we've implemented several best practices which have helped us tremendously. Pros Cadence has a user friendly interface which allows ease of integration into overall plans for integration into the larger schematic of communication. The interface allows for necessary tracking in order to produce data that show which messages work best and when. What I like about Cadence is that it doesn't necessarily take extra time to utilize the platform on the daily. Rather, Cadence is a part of the daily routine and seamlessly integrates into management of contacts. The ability to group, segment and prioritize has been a lifesaver. The platform allows for quick succinct messaging to our students in a manner that doesn't bog down or cause inefficiency. Cons There aren't a lot of cons with Cadence. When there is an issue the team is quick to respond to help find a workaround or a solution. I hate that links get filtered but that's not an issue with the software-but rather with the carriers. I would like to see more options for native integrations. However, overall I'm quite pleased with Cadence. Reason for choosing Mongoose The customer service was top notch and the ease of implementation. The follow-up and follow through have been second to none. Review Source Response from Mongoose December 1, 2020 Thank you so much for your thorough and honest feedback, Jason! We're thrilled to hear that you've had such a wonderful experience with Cadence and our team! Similar Products Featured