# Mongoose Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mongoose Software - reviews, pricing plans, popular comparisons to other Higher Education products and more. Source: https://www.capterra.com/p/206757/Cadence --- # Mongoose Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mongoose ## What is Mongoose? Mongoose is the leading Conversation Intelligence Platform for higher education, helping institutions drive engagement across the student and alumni lifecycle. With AI-powered text, chat, and WhatsApp, institutions can improve admissions, student retention, and alumni engagement through automated, data-driven communication. Mongoose’s insights analyze key topics and emotions, ensuring that teams understand what matters most to students and alumni. The platform integrates seamlessly with CRMs and SIS platforms, empowering institutions to scale engagement, streamline outreach, and drive measurable results. ## What is Mongoose used for? [Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/)[Admissions](https://www.capterra.com/admissions-software/)[Higher Education](https://www.capterra.com/higher-education-software/) Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $2500 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mongoose?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mongooseresearch.com&name=Mongoose) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mongoose 4.8 (64) VS. [4.7 (114)](https://www.capterra.com/p/155900/Classter/reviews/) Starting Price $2500 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (64) Ease Of Use 4.5 (616) Value For Money 4.7 (58) Value For Money 4.6 (549) Customer Service 4.9 (60) Customer Service 4.7 (573) ## Mongoose alternatives [4.8 (164)](https://www.capterra.com/p/135075/Classe365/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/206757/Cadence/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Event Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Financial Aid Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage information and/or provide updates regarding student financial aid Mobile App 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access the system via a mobile application Admissions Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handle the registration and admission process for existing and new students Application Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Mongoose 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Handle the registration and admission process for existing and new students Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Map out the subjects that comprise courses of study Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Manage information and/or provide updates regarding student financial aid Designed for alumni organizations and associations Software designed for higher education organizations Activities related to raising money for a specific cause Overseeing housing processes, including room occupancy, roommate preferences, and maintenance management A centralized repository of all information that might be useful to students Manage contacts across multiple mailing lists Ability to chat online in real time Comprehensive list that contains information and details of all the members associated with a particular organization or group Access software remotely via mobile devices Access the system via a mobile application Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Curate interest-based student communities, promote their creation, and encourage student participation Get Advice We can help you find the software with the features you need. Features 4.7 (64) 4.7 Based on 64 reviews ## Pricing Value for money 4.7 (58) Free Trial Basic $2,500 Per User,Per Year Value for money 4.7 (58) 4.7 Based on 58 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Ellucian](https://www.capterra.com/p/135932/Ellucian/)[ CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/)[ Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[ Slate](https://www.capterra.com/p/140281/Slate/)[ Anthology Encompass](https://www.capterra.com/p/80648/Encompass/)[ Radius](https://www.capterra.com/p/135215/Radius/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (60) 4.9 Based on 60 reviews ## User reviews Overall rating 4.8 Based on 64 reviews Filter by rating 5(55) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Jaspreet K. Assistant Professor Education Management ### "Useful Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2025 Happy and Satisfied using Cadence for my work Pros It is highly recommend tool for analog and RF circuit simulation output. Cons Did not find any cons; however new user may find it little complicated due to various options available for simulatiins ,as compared to other tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TZ Tomas Z. Service Engineer Hospital & Health Care ### "Helpfull tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 12, 2023 Pros I am really suprised, how good this platform works. Requests are really fast responded, Cons Could be some difficulties with uploading bigger files, but it is experience of my collegue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Katherine H. Senior Student Recruitment Specialist Higher Education ### "cadence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 20, 2022 Overall I really like Cadence, I have had very few issues with it and find it a useful tool to get in touch with students in a modern way. Pros Easy way to get in contact with students via text without needing extra work phones or to use my personal device. Cons The app can sometimes be glitchy, slow to load, or not open at all. Also, this could be user error, but I find it difficult to locate the text number provided for me (so that I can provide it for students) on the app, and always need to pull up the website to find it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB JOHN B. Director of financial Aid Education Management ### "Technology and communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2020 We have been able to increase our response rates to solicit action. Getting information to our customers so much faster and much more cost effective. Pros Cadence was extremely easy to set up and use. Great customer service. Sales team was pleasant to work with. Client lead is so responsive. Tutorials are excellent. Videos especially. Cons I made a recommendation and the tech team implemented it within a month. I really haven't discovered weaknesses. Switched from [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Went from a Ford Fiesta to Mustang. Easy to use and more user friendly to customers as well. More features. Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reasons for choosing Mongoose Cost.Features.Service. \[SENSITIVE CONTENT HIDDEN\] Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeffrey M. Director of Student Success Higher Education ### "Cadence is a Must for Higher Ed Institutions!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 Our experience at Carroll University has been remarkable. So much so that our average retention rate for first to second year students opted in for texting is 97% where it is 53% for those opted out. At Carroll we are excited to continue to partner with Mongoose with using Cadence in the most effective ways possible. Pros It is invaluable to reach a student when you need to and have them respond in a timely manner. I used Cadence in our effort to ensure every student submitted COVID test results prior to arriving to campus for the fall. Along with all of the academic/campus related reason we utilize texting on a regular basis, COVID presented many opportunities to use Cadence and resolve concerns. Cons I can't really say there is something I don't like. Maybe that you can be notified of a new text on your device with notifications from both your email and Mongoose app. But, even here you are able to have these settings notify you or not. Some new users seem worried about notifications, but in the end, there is nothing wrong with knowing you have received a text and can take next steps to assist. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Thank you so much for your thorough feedback, Jeffrey! We're so happy to hear that Cadence has been such an invaluable tool at your university! TZ Tatiana Z. Enrollment Counselor Education Management ### "Wonderful Platform To Communicate!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 Pros Scheduling the messages within a time frame to be able to make sure you have covered all your communication within the day and it being sent out at a specific time with no concern. Also, being able to add attachments and emojis to the messages so that they may be more personalized. Cons Not being able to search by phrase for find specific messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Thank you so much for your feedback, Tatiana! We're so happy to hear that our scheduled messaging capability and personalization has been an enjoyable experience for you! In addition, we greatly value your input when it comes to the platforms search capabilities and are working to continuously improve the user experience. MY Monica Y. Assistant Director of Enrollment Education Management ### "Mongoose Texting Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2020 We are able to reach students faster. Our students would much rather respond to an email than a text. It has decreased our processing times and increased our transition rates. Pros This product is easy to use! Our students love the personal interaction and we are able to obtain responses quickly and process faster! Cons I dislike that each department is its own silo. It would be much easier if contacts that I load would travel to other department accounts so we aren't all repeating the same upload process. Alternatives considered [Modern Campus Message](https://www.capterra.com/p/255096/Message/) Reasons for choosing Mongoose Price, ease of use, and features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Thank you so much for your feedback, Monica! We value your input and are continuously working to make the platform a positive experience for our users. RS Rachel S. Assistant Director of Admissions & Financial Aid Higher Education ### "Williams Baptist University" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 \[SENSITIVE CONTENT HIDDEN\] is an absolutely amazing human and has been so helpful for our team. We have had a great experience using Cadence. Everyone that is a part of the organization has gone above and beyond to help us. Pros I love that Mongoose Cadence has given our college the ability to reach more students via a texting platform. Cons When using your computer to text students not all emoji's are available in the options that are available when using your ipad or cell phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Thank you so much for your feedback, Rachel! We value your input and are continuously working to make your user experience even better! JL Jana L. Director of Enrollment Management Education Management ### "Jana's Opinion" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2020 Pros Support is always there for questions and explanations Cons Loading contacts can be difficult and confusing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Thank you so much for your feedback, Jana! We really appreciate your honest input, as we are always doing our best to improve the user experience. SL Shayna L. Assistant Director of Annual Giving Higher Education ### "Excellent product that constantly evolves to meet our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2020 We were an early adopter of texting in higher education fundraising and couldn’t be happier with Cadence. The platform has really blossomed over the last few years and we’ve seen tremendous results from our campaigns. The platform has helped us easily and personally connect with our large alumni base, which has helped us meet and exceed our fundraising goals. Pros Personalization available in templates, real-time reporting, easy contact loading for campaigns, templates for quickly answering incoming responses. Cons When we first signed on, there weren’t very many advancement shops that were texting so we didn’t have anyone to bounce ideas off of or know best practice but that has changed now. Reasons for choosing Mongoose Ease of use, customizable, the best fit for higher education use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2020 Thank you so much for the feedback, Shayna! We're so happy to hear that Cadence is your preferred texting platform! [View all Reviews](https://www.capterra.com/p/206757/Cadence/reviews/) Popular comparisons [Meritto vs Mongoose](https://www.capterra.com/compare/206757-250169/Cadence-vs-Comprehensive-Admission-Suite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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