# Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Projectworks the right Resource Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206536/Projectworks/reviews --- Projectworks 4.7 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of Projectworks Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Gabriel I ConsultantManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years. “I use Projectworks for timesheets and project financial tracking, and it solves resourcing and budgeting issues.“ December 3, 2025 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked least about Projectworks is that it can feel a bit clunky at times, with a learning curve and limited customization in areas like reporting and workflows, which can make it less flexible for more specific business needs.“ April 27, 2026 CK Chris K Program Management Office - Delivery Systems and Training ManagerDefense & Space, 51 - 200 employeesUsed the software for: More than 2 years. “I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently.“ November 13, 2025 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a well-rounded platform that brings together time tracking, budgeting, resourcing, and project reporting in one system, which makes managing projects more organized and efficient. Once you get familiar with the interface, it becomes a powerful tool for improving visibility and keeping projects on track. While there is a learning curve and a few areas that can feel a bit clunky at first, it ultimately saves time and helps streamline day-to-day project management.“ April 27, 2026 FK Faris K General ManagerCivil Engineering, 2 - 10 employeesUsed the software for: 6-12 months. “limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work.“ July 2, 2025 KL Kane L Head of People and OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It brings resourcing, time and project management, invoicing, financials, and organizational reporting into one cohesive platform, making it a true single source of truth for our teams.“ November 20, 2025 BN Babette N ADISArchitecture & Planning, 51 - 200 employeesUsed the software for: 6-12 months. “I don't like customization of projectwork it takes extra additional time to fully understand that's what i dislike about the tool“ November 29, 2025 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dinesh N. Cloud Engineer Marketing and Advertising Used the software for: 6-12 months ### "projectworks helps me keep track of time and money." December 16, 2025 5.0 project works is a useful tool for us. We used a list before, but it's a mess. Now everything is in one place. The time sheet is easy for my team to use, which makes them happy. Business people who need to better organise projects should use this. It helped us a lot. Pros it's easy to keep track of time. it only takes one click to go, not hard at all. Budget forecasting is a useful tool. We now know how much money is left after not knowing before. A lot of help for the boss. It works well to connect to Xero. The invoice goes straight through, and there are no copy-and-paste errors. Cons the app on my phone is a little slow sometimes. when i try to put in cost, it load and loads. need to fix this issue. Review Source Response from Spiderworks December 18, 2025 Hi Dinesh, thank you for this glowing review! It's great to know that we are helping you track time and forecast budget. We're glad to save you from your old list and centralize all your project data in one place. I have added your feedback on cost loading to our product backlog. Feel free to contact us at support@projectworks.com for any help you need in the future! Thank you for being an advocate for Projectworks. ST Shelley T. Executive Director Education Management Used the software for: 1-2 years ### "The Right Product for a Consulting Firm!" October 30, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Review Source Response from Spiderworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. RR Rupert R. Director Civil Engineering Used the software for: Less than 6 months ### "A poor business decision to move to this software" January 18, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Spiderworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. VR Verified Reviewer CEO and Founder Education Management Used the software for: I used a free trial ### "Great Dashboard, Poor Onboarding" February 20, 2026 4.0 Bad with customer service and with registration process! I really like to do everything and explore on my own. At least, offer a sandbox account with demo data so users can explore how the platform works right away. Pros As a startup manager, it's always helpful to see your startup progress, tasks and resources in one dashboard. You really need this just like you will need ClickUp to keep you updated on resources and to be able to manage the whole business in one dashboard. Cons Bad customer service! I applied for a demo, but no one has gotten back to me. Why I need to schedule a demo to try this platform? The experience should be offered immidetly for each customer with automating the process not waiting for another human being to get back to me! If this was not available, you can put a demo data where you can see how this platform actually works. Review Source Response from Spiderworks March 1, 2026 Thanks for your feedback. We're pleased to hear the dashboard and overall functionality resonated with you. That is exactly what we aim to deliver for growing teams! We do offer free trials without needing to schedule a demo or talk to our team - you can just go to our site and get going straight away in a sandbox with demo data https://www.projectworks.com/free-trial We offer free trials to give you a chance to explore on your own, hope the link helps you get what you need to further test Projectworks out. KS Kate S. Practice Manager Civil Engineering Used the software for: 1-2 years ### "Seamless Transition with Exceptional Support" November 2, 2025 5.0 I've used for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Spiderworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. KB Kara B. Senior Operations Lead Computer Software Used the software for: Less than 6 months ### "Comprehensive project and invoicing platform with incredible reporting — could use more automation and tutorials" October 9, 2025 4.0 Overall, is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Their support team, especially \[sensitive content hidden\], has been EXTREMELY awesome to work with. Pros I use as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials. Cons My only real suggestions for improvement would be: Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users. Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reason for choosing Projectworks Much easier to use for sure. Accela isn't "user-friendly" without a LOT of training and deep dive. should offer deeper training though on their reporting features, especially for a net new user to the platform. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest doesn't offer enough complexity, even though we don't want a ton of complexity. It doesn't provide real PM needs. ticked off all the boxes we were looking for. Review Source Response from Spiderworks October 23, 2025 Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials. We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com. RM Rob M. Managing Director Civil Engineering Used the software for: 1-2 years ### "Effortless Invoicing and Xero Integration" October 29, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks We weren't convinced it could do what we wanted. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Review Source Response from Spiderworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! PW Palash W. Messaging Consutlant Marketing and Advertising Used the software for: 1-2 years ### "All in one product that gets professional services" September 22, 2025 5.0 Time tracking in alongside project budgets has been great for us. It helps us see where we spend our time and how profitable it stays. Much better than the mess we were in before, losing billable hours without even realizing it. Pros gets time tracking, expense reporting and internal resource planning together. We were using multiple tools for that before. Onboarding new clients is now easier as well. Cons It doesn't have a native Zoho Books integration, so we have to sync our data manually. Zapier is an option for that but would cost us extra. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) We started by using Toggl Track with spreadsheets before we came across professional services tools. Productive.io was our first venture into it but didn't fit our workflow. fits better while offering a better feature set. Review Source Response from Spiderworks October 9, 2025 Hi there, thanks so much for your review - we’re thrilled to hear that Projectworks is helping your team stay on top of time tracking, budgets, and profitability all in one place. We built Projectworks specifically for professional services teams, so it’s great to see that value coming through clearly for you - and that you're no longer missing billable hours! We hear you on the Zoho Books integration. While it’s not a native integration at this time, we do support Zapier as a workaround - as you’ve mentioned. We’re always assessing demand for new integrations, so your input is helpful here. Thanks again for the kind words and for using Projectworks to keep things running smoothly! Feel free to contact us in future at support@projectworks.com. PS Paul S. Head of Analysis and Quality Defense & Space Used the software for: 1-2 years ### "An excellent product" October 28, 2025 5.0 An excellent product with a company that responds to support calls positively and welcomes suggestions for improvement. Pros Ease of use and a cooperative and keen development team. Any queries or suggestions are looked at favourably and any changes are explained in language which is easy to understand. Cons Not sure I like the rebranding style but this should not detract from the positive aspects of the software. Alternatives considered [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Projectworks The product is better and the response of the company personnel was far better. Review Source Response from Spiderworks October 29, 2025 Hi Paul, thanks so much for taking the time to share your feedback with us! We’re thrilled to receive this 10/10 review. We appreciate your shoutout to our Customer Success team, and that you found us easier to use, and a better fit for your business, than Deltek Replicon. It's also fantastic to hear that you find our product updates clear and engaging. Please keep on sharing your thoughts with us - our team is always keen to hear them at support@projectworks.com. AS Aaron S. Programme Director Computer Software Used the software for: 2+ years ### "Most innovative project management platform. " July 29, 2025 5.0 is still the best single platform for managing all project dimensions. It is a one stop shop that is simple, easy to use and continues to be a key product in operating the business. Pros is a simple and intuitive tool, and really gives me the visibility I need to review project health, forecasting and resourcing in a single place. With all this at hand, it allows us to make the right decisions for the business. Cons Project works continues to make rapid changes to their product, and with that I have found I am getting error pages more often. A bit more stability would be great. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Better resourcing and forecasting capabilities. Review Source Response from Spiderworks July 31, 2025 Hi Aaron, thank you for your thoughtful review! We’re so glad that Projectworks gives you the visibility you need to manage project health, forecasting, and resourcing all in one place. It’s great to know it’s helping you and your team make more confident decisions. We also appreciate your honest feedback around stability. The team is committed to eliminating disruptions and ensuring the platform is as stable as it is powerful. We are always available at support@projectworks.com. Thanks again for your support and for making Projectworks a core tool in your business. We're lucky to have you on board! David B. Commercial Manager Construction Used the software for: 2+ years ### "Long time user, avid fan!" July 21, 2025 5.0 has become a central part of how we run our business. It’s intuitive for all staff, provides good insight, and makes month-end and forward planning far easier. The support team is proactive and helpful, and new features are released regularly. We’re big fans. Pros The biggest win is the integration of delivery, resourcing, and financials into a single, intuitive platform. makes it easy to track project health, forecast revenue, manage resources, and generate meaningful business insights, all in real time. It’s built for services firms so doesn't have unnecessary or unused functionality. The UX is very intuitive, reporting is robust, and implementation was straightforward. Cons While the product is constantly evolving and the roadmap is transparent, it would be useful to link fee forecasting with resourcing as one drives the other. That said, the team has always been open to feedback and quick to respond to support queries. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Scoro](https://www.capterra.com/p/142042/Scoro/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Accelo](https://www.capterra.com/p/225762/Accelo/) Reason for choosing Projectworks Functionality was a very close match with no additional / unused features Switched from [Deltek PIM](https://www.capterra.com/p/182018/Deltek-PIM/) Deltek stopped developing supporting the version we were running and provided no upgrade path Review Source Response from Spiderworks July 22, 2025 Thank you, David, for such a thoughtful and generous review. It’s fantastic to hear that Projectworks is delivering the visibility and commercial insight your team at Colliers needs - with exactly the features you need for services, and none you don't. We appreciate your feedback around tighter integration between forecasting and resourcing - it’s a valuable insight and we are aware of how we can improve in this area. It’s a pleasure supporting the Colliers team, and we’re grateful for your continued partnership and input as we evolve. Thank you for being such a strong supporter of Projectworks! RM Rebecca M. Project coordinator Architecture & Planning Used the software for: 6-12 months ### "One stop shop for accounts coordination and project management" July 8, 2025 5.0 The customer service and troubleshooting experience has been second to none, and I love that the company is so receptive to feedback and is continuing to build a platform that is so customiseable that we can use it across a range of projects that are quite bespoke in nature. Pros We love the user interface offers. Our fees are often slightly different structures both in terms of fee and resourcing and we are able to create each project and key deliverables to match this. The customer service is also excellent! Cons We had a bit of trouble with the way the manual / historical data imported in to - in hindsight, perhaps the onboarding around this could have been clearer. But this has been easy enough to mitigate! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Projectworks The customer service and the ability to create bespoke projects on a case By case basis. doesn’t try to automate anything without the full picture, so it was quite accurate quite early! Review Source Response from Spiderworks July 9, 2025 Hi Rebecca, thanks so much for your thoughtful feedback! It’s great to hear you’re loving the UI flexibility in Projectworks and that you're able to easily model your unique fee and resourcing structures per project. Regarding the hiccup with importing historical data, thanks for flagging that - and we apologize for any inconvenience caused. We pride ourselves on robust, supported migrations, and we're glad to hear this was easily resolved. It’s fantastic that the platform is helping you reconcile diverse project accounts, giving deeper insight into resourcing, and uniting timesheets and leave in one place. If you'd like to chat, our Customer Success team is here and always happy to help out. You can email us anytime at support@projectworks.com. Thanks again - and here’s to continued success with your projects! JC Janine C. COO Information Technology and Services Used the software for: 1-2 years ### "Gret Product" July 8, 2025 5.0 Experience has been great from investigating solutions, trialling, implementation and now daily use. Pros saves us time processing month-end and gives us good insights. Projectworks was easy to implement and is easy to use, and our team was up and running quickly. We receive great customer support, and the team is very responsive. We use Projectworks daily to manage our opportunities, projects and pipeline. Cons Inability to save views—We can view data in different ways, but we need to set it up every time we want to look at things differently. Alternatives considered [WORKetc](https://www.capterra.com/p/118331/WORKetc/)[WorkGuru](https://www.capterra.com/p/10017503/WorkGuru/) Reason for choosing Projectworks Meet our requirements and support provided Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Product was sold to BlueRock and rebuilt by them Review Source Response from Spiderworks July 9, 2025 Hi Janine, we are so grateful that you haven taken the time to share your thoughts and for being such a strong advocate for Projectworks. We would love to know just how much time you are saving month-end! It's excellent to hear that the implementation was smooth and that the team is finding Projectworks easy to use day-to-day - this is exactly what we expect. Regarding saving views - have you come across the "Remember my selection" option under the 'Filters...' dropdown? This lets you save and revisit the filters you have chosen. Additionally, the configuration you choose under "Hide/show/group" will default to how you have grouped/shown columns when you revisit. We pride ourselves on being a project intelligence platform, so knowing that you're drawing practical insights from Projectworks without extra admin is just what we want. Thank you again - and as always, feel free to contact our friendly team at support@projectworks.com. FK Faris K. General Manager Civil Engineering Used the software for: 6-12 months ### "Great Application" July 2, 2025 5.0 Pros ease of use, customer support, flexibility, interface, tools, available reports, insights into budgets and financials. Cons limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work. I also do not like that you can only add blocks of 5 users at at time, rather than 1 user. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) when it changed to Bluerock, a lot of feature stopped working Review Source Response from Spiderworks July 4, 2025 Hi Faris, thank you for taking the time and sharing your thoughts with the team! It's fantastic to hear that Projectworks does everything you need to run your projects effectively in a single platform. Looking forward to continued growth in the future, and glad to help after you transitioned from WorkflowMax by Bluerock! As always, we love to hear your feedback at support@projectworks.com. LS Laurence S. Managing Director Construction Used the software for: 1-2 years ### "Projectworks is easy to use, beautifully configured and the service is fantastic" March 10, 2022 5.0 Very rewarding. I enjoy opening the product and working with it. Pros The product contains all the features we require and these are logically configured. Migration was a breeze. Cons The leave function could play better with payroll products. There are opportunities for to play better with Xero. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks WorkflowMax is dinosaur. It did not have half the features and the migration Review Source NN Natalie N. Finance Manager Management Consulting Used the software for: 1-2 years ### "A rare personalised experience with an off-the-shelf package" March 10, 2022 5.0 Pros 1\. The ongoing personalised support. This made the implementation process run very smoothly. Also, it has meant that any issues that arose after transition have been dealt with quickly and in-person (via video call). 2. The intuitiveness of features. Very easy to use. 3. The openness to feedback and the resulting continuous improvement of the software. Cons As with any off-the-shelf software package, we have had to use some workarounds to make it do what we want it to do (and effectively customise it for our reporting needs). With time and with the responsiveness of to feedback and suggestions, we hope that some of our workarounds will no longer be necessary. Switched from [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) We were impressed by resourcing module and how it worked well with the time recording and project management modules and reporting. Review Source JO Jean O. IT Administrator Arts and Crafts Used the software for: 1-2 years ### "Reliable, centralized project platform that keeps admin work simple" December 3, 2025 5.0 gives me one place to manage users, permissions, and key integrations. Having time tracking, resourcing, and invoicing together cuts down the number of tools I need to support. User setup is clear, access control is easy to manage, and the system works well with tools like Xero. Support has also been quick and helpful whenever I have needed it. Pros Admin tasks are easy to handle, from creating accounts to setting roles and permissions. The SSO setup reduces access issues, and the finance and reporting integrations help avoid manual work. Updates come regularly and improve the product without extra effort on my side. Cons Reporting can feel limited when I need very specific data, so I sometimes export and build my own reports. Some advanced settings take time to learn, and the system can be a bit slow when loading large datasets, though it doesn’t happen often. Review Source Response from Spiderworks December 7, 2025 Hi Jean, this positive feedback is fantastic to hear! It sounds like you are using Projectworks very effectively and have successfully streamlined your project work. We are constantly rolling out updates, so feel free to sign up for our monthly Product Updates if you haven't already (https://share.hsforms.com/116-TxBucSlebtjLBM2HM6Q3l0fh). We have also recently added a new Custom Reporting engine, which may help your reporting needs (https://www.projectworks.com/features/custom-reporting). Thank you for being such a strong member of our Projectworks community. Feel free to contact our friendly team in future at support@projectworks.com. James R. Manager - Project Services Construction Used the software for: 1-2 years ### "Simple and no nonsense platform " December 10, 2025 5.0 I use for timesheets and leave requests, and it simplifies invoicing as a consultant. I love its simplicity and ease of use, which saves time on timesheets. The initial setup was very simple, and I rate it a 10 for recommendations. Pros I really like for its simplicity and ease of use. It makes timesheets simple and quick to fill in, saving me time and effort. The ease of invoicing hours as a consultant is particularly beneficial, and the initial setup was very simple. Cons Nothing of note, I think the platform is simple and effective for what it needs to do. Further integrations for invoicing could be a handy future product. Review Source Response from Spiderworks December 13, 2025 We love to see it, James! Thanks so much for sharing your valuable perspective as a timesheet user. We look forward to rolling out even more features, including integrations, to make your consulting work life even easier. Thanks for being an advocate of Projectworks, and feel free to reach out at any time at support@projectworks.com! ND Nidhi D. Analyst Information Technology and Services Used the software for: 1-2 years ### "Value for money " August 8, 2025 4.0 Overall it’s been pretty good so far, it’s made managing projects easier but I do wish the mobile experience and custom reporting were a bit more polished Pros Honestly it’s super easy to use and the time tracking and invoicing features are awesome and save me a lot of hassle, the reports are very helpful Cons the mobile app could definitely be better and it is missing some features and just feels a bit clunky sometimes but overall good Review Source Response from Spiderworks August 13, 2025 Hi Nidhi, thank you for your honest feedback - we’re really glad to hear that the time tracking, invoicing, and reporting tools are saving you hassle and helping with project management. That’s exactly what we’re aiming for, so it’s great to know those features are working well for you. We hear you loud and clear on the mobile app and custom reporting. Custom reporting is a relatively new feature and we are learning about how we can improve it as more and more people adopt it - so thank you for your feedback! Ultimately, it is a more technical tool aimed at advanced users. We're sorry to see your ratings for customer support and value didn’t match the rest of your experience. Maybe you missed them? That’s not where we want to land, and we’d love the opportunity to learn more so we can make it right. If there’s something we missed or a way we can support you better, please don’t hesitate to reach out at support@projectworks.com - we’re here to help. Hidayatullah ‏. Consultant Consumer Services Used the software for: I used a free trial ### "Projectworks Organized My Projects" September 5, 2025 5.0 Overall, is a dependable tool for tracking resources, financials, and ensuring accountability across projects. Pros I like because it centralizes projects, enables seamless team collaboration, offers great value for money, and provides easy-to-use timesheets. Cons Sometimes loading large projects takes extra time, making navigation slower when handling multiple clients simultaneously. Review Source Response from Spiderworks October 9, 2025 Hi Hidayatullah, thanks so much for sharing your experience! We’re thrilled to hear Projectworks has brought clarity to your projects, budgets, and timesheets. That’s exactly the kind of transformation we aim for. We appreciate the note on load time when working with large projects. If you ever encounter slowdowns again, feel free to reach out to support@projectworks.com - we’re happy to take a look. Thanks again for the thoughtful review! HM Hope M. Finance and Operations Manager Information Technology and Services Used the software for: 2+ years ### "Ease of use, great customer service" July 1, 2025 5.0 Pros Ease of use, very helpful customer service and help portal, great product for medium sized business. Cons Custom Reporting - which they have recently addressed - I haven't yet used this but on first look it seems to fix the issues Review Source Response from Spiderworks July 4, 2025 Hi Hope, this is fantastic to hear. We're thrilled to have released our new custom reporting functionality last week, and we're looking forward to seeing what people build. Thank you for sharing your thoughts on Projectworks, and we look forward to supporting your success for years to come! ST Shiva T. Project Coordinator Research Used the software for: Less than 6 months ### "Must have forecasting tools for startups" September 15, 2025 5.0 It solved our project management problem and shown us where we are making process and how our head count is spread and where is the money is being spend the most. This gives us the much needed clarity for the early stage we are in. Pros The most helpful thing about is the real time progress it shows over our team and the forecast it provides on our runway. Those features help us in managing head counts and when changing the works on each team. Cons Nothing to dislike, it takes a while to understand the interface and once we set it up, all is good. Review Source Response from Spiderworks October 9, 2025 Thanks so much for the thoughtful review! We're really glad to hear how Projectworks is helping your team gain better financial visibility across research projects - it’s great to see our platform supporting organizations like yours in the science space. We appreciate your feedback on the initial setup - we're dedicated to making this a smooth process for all. Thanks again for being part of the Projectworks community! CW Cassandra W. Head of Software Development Information Technology and Services Used the software for: 2+ years ### "Inexpensive alternative to the pricey, comlicated tools " February 28, 2022 5.0 Love Project works. Such a more intuitive tool and simple to use. Pros So easy to use. It's very logical. There are frequent releases with improvements. Cons It's great at resourcing and reporting. You will need a project management solution like MSProject to track project progress but does the rest for you. Review Source SJ Sandra J. CEO Public Relations and Communications Used the software for: 6-12 months ### "Very well tailored for needs of a professional services consultancy" March 10, 2022 5.0 I’ve been so impressed with the platform and the simple but effective balance it strikes in doing what a professional services company of our size/scale needs well. It's been a really easy transition and the continual product updates and responsiveness of the team are fantastic. Having used a variety of different systems in consultancies of different sizes and scales, this is hands down the most productive and effective platform I've ever used. It's intuitive, easy to use, and strikes the right balance between having practical well thought functions, without having too many distracting bells and whistles that can often make these platforms overly complex and hard to implement effectively across the whole team. Pros Project Works appears to be tailor-made for a professional services consultancy. Its interface and ease of use are the best I've seen. The rollout and integration with our existing business systems were about as seamless as you could hope for. I was so impressed with how quickly my team was able to use the system to full effect. We gradually introduced all features over a few months, starting with timesheets, invoicing, and then resourcing. This allowed the team to get to know features one by one and build confidence in its use. We are now using all functions and features and it's been transformational for our business. The project works team has also been amazing. They are really knowledgeable, available, and clearly willing to work with their clients to make the platform as good as it can be. I couldn't recommend it highly enough. Cons There is not much I don't like. There is such a continual development process for the platform, that new improvements and tweaks are happening regularly. Over time, it would be good to see more user optionality in reporting and the margin reporting feature could also be improved. Review Source Sarah H. CRO Information Technology and Services Used the software for: 1-2 years ### "Good for Project Management " March 10, 2022 4.0 Easy enough to log time and manage resources via the portal. Pros Easy to export burn reports and log time. Cons You can't set rules about editing timesheets and for example rules about logging time. Also can't link parent and child engagements for projects so you end up with just separate projects to bill against. Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reason for choosing Projectworks PW had a better interface. Switched from [Financial Management Cloud](https://www.capterra.com/p/117310/FinancialForce-Professional-Services-Automation-PSA/) Not easy to use Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.