--- title: "Projectworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Projectworks the right Resource Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/206536/Projectworks/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Projectworks 4.7 (162) [View alternatives](https://www.capterra.com/p/206536/Projectworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Projectworks Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a well-rounded platform that brings together time tracking, budgeting, resourcing, and project reporting in one system, which makes managing projects more organized and efficient. Once you get familiar with the interface, it becomes a powerful tool for improving visibility and keeping projects on track. While there is a learning curve and a few areas that can feel a bit clunky at first, it ultimately saves time and helps streamline day-to-day project management.“ April 27, 2026 NC Nikole C permit techConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked least about Projectworks is that it can feel a bit clunky at times, with a learning curve and limited customization in areas like reporting and workflows, which can make it less flexible for more specific business needs.“ April 27, 2026 JS Jyoti S Technical ConsultantEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “It helped improve team productivity, project visibility, and operational efficiency without requiring a large investment, making it a cost-effective solution for our organization.“ May 25, 2026 Kriti G Software EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Furthermore, trying to log my working time at the end of the day in my mobile web browser is slightly slow.“ May 25, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time.“ May 30, 2026 AP Alex P Founder and CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box.“ January 7, 2026 Saniya s Growth Marketing ExecutiveHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It provides me with intense clarity about the hour I'm spending and I can make a next set of marketing sprints exactly the way I need it with confidence.“ May 28, 2026 Avesh K Lead EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “I also ran into a few occasional glitches and found that some tasks required more clicks than expected.“ May 30, 2026 ## Showing most helpful reviews Showing 1-25 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Avesh K. Lead Engineer Information Technology and Services Used the software for: 2+ years ### "Helped our team stay on the same page" May 30, 2026 5.0 My experience with Projectworks has been positive. It helped keep projects, timesheets, and team collaboration organized in one place, which made day-to-day work much easier. While there was a bit of a learning curve at the beginning and I occasionally encountered minor bugs, the platform became more intuitive over time. I particularly appreciated the user access controls, security features, and the visibility it provided into project progress and resource allocation. It also offered good value for money by reducing the need for multiple tools. Pros I liked most about Projectworks was how it brought everything together in one place. Even though there was a bit of a learning curve at the beginning, once I got familiar with it, the platform became easy to use and helped simplify day-to-day project management. The security and user access controls gave confidence that the right people could access the right information, which is important for managing projects safely. I also found it to be good value for money because it combines several useful features without needing multiple tools. Collaboration between team members was smooth, and features like time sheets made it easier to track work and project progress. While I did come across a few bugs and minor issues occasionally, they did not significantly impact the overall experience. Cons What I liked least about Projectworks was that some features took a bit of time to understand, especially when I first started using it. I also ran into a few occasional glitches and found that some tasks required more clicks than expected. Nothing major, but these small things sometimes slowed down my workflow. Review Source CK Chris K. Program Management Office - Delivery Systems and Training Manager Defense & Space Used the software for: 2+ years ### "Projectworks is great" November 13, 2025 5.0 I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently. Its custom reporting and support are highlights, streamlining processes despite needing improvements in expense tracking and reporting capabilities. Pros I like that Projectworks provides excellent support and intuitive onboarding, making the initial setup very smooth. The tool effectively aids in project financial management through time tracking, invoicing, expense management, and internal project management. It offers significant insights through great data analytics and flexibility in formats, helping in tracking multiple organizations within a single tool. The custom reporting feature stands out as a distinct advantage, providing necessary differentiation and value. Additionally, the responsive team facilitates a seamless transition by efficiently uploading historic data. The fidelity of the user privileges, and the single-sign on for security are big positives too. Cons I find that the expenses management feature in Projectworks is still a bit of an afterthought. It's frustrating that I can't email receipts with invoices automatically or generate a comprehensive expense report. Additionally, linking an expense ID to the breakdown report is not possible, limiting the depth of financial tracking and reporting. The lack of these features makes managing expenses more cumbersome than it should be. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/)[Harvest](https://www.capterra.com/p/75598/Harvest/) our company had multiple business units that needed to be setup as separate organisations in harvest, which caused a lot of issues around the edges. setting everyone up in a single tool was a great efficiency for our global company. Review Source Response from Projectworks November 17, 2025 Thank you so much for taking the time to share your experience, Chris! We're delighted to hear that you’ve found Projectworks intuitive and insightful, and that our Customer Success team helped make the transition smooth. It’s great to know the flexibility, reporting, and user management features are supporting your team in managing multiple organizations efficiently. We appreciate your feedback on expense management. You’re right that expense IDs don’t currently appear on the breakdown report, and that receipts can’t yet be emailed directly with invoices from Projectworks - I’ve shared this feedback with our Product team. For a more detailed view in the meantime, a custom report could help you generate a more comprehensive expense summary. Thanks again for your thoughtful review and for being part of the Projectworks community! RR Rupert R. Director Civil Engineering Used the software for: Less than 6 months ### "A poor business decision to move to this software" January 18, 2025 1.0 A poor business decision to move to this software Pros Resource planning and time booking is ok, albeit a rather trivial matter to achieve Cons Clunky. In many minor instances not intuitive. Clearly still in development. Not written by people who fully understand projects. Seems to be a venture capitalist enterprise cranking up reviews but without the substance. Rather tedious to use Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero for projects is very basic for a company of 25. Nice and simple but not good for resource planning Review Source Response from Projectworks January 23, 2025 Dear Rupert, we’re sincerely sorry to hear that Projectworks has not met your expectations. We’re open to your feedback to help us improve the product. We’d like to address a few of the points you raise: - We have close to 150 years of combined experience in project-focused consulting firms. We’re passionate about making the best project financials tool as part of our overall professional services platform. We’re looking forward to understanding where we fall short in what you need to manage project financials. - It’s important to us that we understand our prospective customers’ requirements and that we know the product will be a good fit for them as we go through the evaluation cycle. Again, we look forward to understanding where we fell short in this part of the process. We have scheduled time on your calendar to get your feedback and look forward to learning more about how we can improve going forward. AZ Aizhan Z. Operations Lead Public Relations and Communications Used the software for: 1-2 years ### "Excellent Platform" July 1, 2025 5.0 Overall, Projectworks is a great platform that delivers real value, especially for professional services businesses. Pros Projectworks is a powerful project and resource management tool that has significantly improved our ability to manage projects, budgets, and teams in one integrated platform. Its intuitive interface and strong reporting functions have been instrumental in streamlining our operations and improving visibility across projects. One standout feature is the ability to track time, expenses, and profitability across clients and projects with ease. The integration with Xero also makes financial reconciliation much smoother. Cons However, there is room for improvement—particularly in the expense reconciliation features, which could be better optimised for Xero integration. Switched from [Deltek WorkBook](https://www.capterra.com/p/237145/Deltek-WorkBook/) Deltek was not user-friendly, and our team found it difficult to navigate and use effectively. Review Source Response from Projectworks November 24, 2025 Hi Aizhan, thanks so much for sharing your experience with Projectworks! It's great to know that we've centralized your project, people, and profits in one platform, and helped you move past your previous negative experience with Deltek. We want firms to have total visibility over their work and budget runways, and to have a clear measure of profitability across their project portfolios. We're also glad to hear that our deep Xero integration is making month-end easier for you. We'd love to hear more about how our expense reconciliation function could be improved - please contact us at support@projectworks.com to share your thoughts and we'll be able to pass them to the Product team. Thanks once again for being part of our community! VR Verified Reviewer Administrator Civil Engineering Used the software for: 6-12 months ### "Made Our Project Management So Much Easier" November 10, 2025 5.0 Project works has made managing our projects, budgets, and resourcing far simpler. The visibility and reporting are excellent, and the Xero integration saves us a lot of admin time. Overall, it’s been a smooth and reliable system that fits how we work. Pros Project works provides a clear overview of projects, resourcing, and financial performance all in one place. The ability to forecast revenue and staff utilisation makes it much easier to plan workloads and manage budgets. The interface is intuitive once set up, and the reporting tools are powerful for monitoring performance at both project and company level. Their support team is also responsive and genuinely helpful. Cons Some areas can feel like a slow process, for example, editing timesheets or retroactively updating project budgets requires extra steps. The integration options could be broader, and the initial setup and permissions configuration can take time to get right. However, once implemented, the system runs smoothly. Alternatives considered [Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/) Reason for choosing Projectworks We picked Projectworks because it handles time tracking, budgeting, and resourcing in one place. It was easier to align with how we manage engineering projects and gave us better forecasting tools than the others. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) We moved from Harvest because we needed more than just time tracking. Projectworks offered better tools for project financials, forecasting, and resource planning. Review Source Response from Projectworks November 19, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Projectworks has made managing your projects, budgets, and resourcing simpler, and that the visibility, forecasting, and Xero integration are helping streamline your operations. It’s great to know the reporting tools are delivering value at both the project and company level. We appreciate your feedback on setup and workflow improvements. While configuring permissions and updating data can take a few extra steps, we’re continuously looking for ways to make those processes faster and more intuitive. Your insights help us focus on what matters most to our users. We’re so glad Projectworks is making a difference for your team - thanks again for your thoughtful review and for choosing us to support your work! KS Kate S. Practice Manager Civil Engineering Used the software for: 1-2 years ### "Seamless Transition with Exceptional Support" November 2, 2025 5.0 I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability. Pros I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management. Cons The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We had frustrations with this product and didn't feel that would be solved with their buyout. Review Source Response from Projectworks November 6, 2025 Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team! You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime. Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us. ST Shelley T. Executive Director Education Management Used the software for: 1-2 years ### "The Right Product for a Consulting Firm!" October 30, 2025 5.0 Very positive. The support team is exceptional and will stick with your issue until you reach a satisfactory solution. The newer updates that come out are continuing to improve the tool. Pros As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother. What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions. Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Cons ProjectWorks does take a little time to get accustomed to. Some of the language and functions weren’t as intuitive as what I was used to with other tools. However, once I spent a bit of time exploring and becoming more familiar with the system, it became super easy to use and the layout made much more sense. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Projectworks ProjectsWorks had better usability for our needs and was the slightly more affordable. I also liked that ProjectWorks was comprehensive and did not play those "upgrade" games that Hubspot (specifically) and Salesforce do. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) They were shutting down. We were forced to switch. A software consultant recommended this to use and I am SO glad. This is a far superior product. Review Source Response from Projectworks November 3, 2025 Hi Shelley, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). Thanks for being a valued member of our community. RM Rob M. Managing Director Civil Engineering Used the software for: 1-2 years ### "Effortless Invoicing and Xero Integration" October 29, 2025 5.0 We changed into it after another system went through and tbh, I don't know why any business charging by the hour would be still using spreadsheets and manual invoices. Pros I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Cons In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing Projectworks We weren't convinced it could do what we wanted. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Xero shutdown WorkflowMax and the Beta of the new product did not convince us. Review Source Response from Projectworks November 3, 2025 Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for! We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it. Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback! KB Kara B. Senior Operations Lead Computer Software Used the software for: Less than 6 months ### "Comprehensive project and invoicing platform with incredible reporting — could use more automation and tutorials" October 9, 2025 4.0 Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Their support team, especially \[sensitive content hidden\], has been EXTREMELY awesome to work with. Pros I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials. Cons My only real suggestions for improvement would be: Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users. Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reason for choosing Projectworks Much easier to use for sure. Accela isn't "user-friendly" without a LOT of training and deep dive. Projectworks should offer deeper training though on their reporting features, especially for a net new user to the platform. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest doesn't offer enough complexity, even though we don't want a ton of complexity. It doesn't provide real PM needs. Projectworks ticked off all the boxes we were looking for. Review Source Response from Projectworks October 23, 2025 Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials. We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com. PW Palash W. Messaging Consutlant Marketing and Advertising Used the software for: 1-2 years ### "All in one product that gets professional services" September 22, 2025 5.0 Time tracking in Projectworks alongside project budgets has been great for us. It helps us see where we spend our time and how profitable it stays. Much better than the mess we were in before, losing billable hours without even realizing it. Pros Projectworks gets time tracking, expense reporting and internal resource planning together. We were using multiple tools for that before. Onboarding new clients is now easier as well. Cons It doesn't have a native Zoho Books integration, so we have to sync our data manually. Zapier is an option for that but would cost us extra. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) We started by using Toggl Track with spreadsheets before we came across professional services tools. Productive.io was our first venture into it but didn't fit our workflow. Projectworks fits better while offering a better feature set. Review Source Response from Projectworks October 9, 2025 Hi there, thanks so much for your review - we’re thrilled to hear that Projectworks is helping your team stay on top of time tracking, budgets, and profitability all in one place. We built Projectworks specifically for professional services teams, so it’s great to see that value coming through clearly for you - and that you're no longer missing billable hours! We hear you on the Zoho Books integration. While it’s not a native integration at this time, we do support Zapier as a workaround - as you’ve mentioned. We’re always assessing demand for new integrations, so your input is helpful here. Thanks again for the kind words and for using Projectworks to keep things running smoothly! Feel free to contact us in future at support@projectworks.com. PS Paul S. Head of Analysis and Quality Defense & Space Used the software for: 1-2 years ### "An excellent product" October 28, 2025 5.0 An excellent product with a company that responds to support calls positively and welcomes suggestions for improvement. Pros Ease of use and a cooperative and keen development team. Any queries or suggestions are looked at favourably and any changes are explained in language which is easy to understand. Cons Not sure I like the rebranding style but this should not detract from the positive aspects of the software. Alternatives considered [Deltek Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Projectworks The product is better and the response of the company personnel was far better. Review Source Response from Projectworks October 29, 2025 Hi Paul, thanks so much for taking the time to share your feedback with us! We’re thrilled to receive this 10/10 review. We appreciate your shoutout to our Customer Success team, and that you found us easier to use, and a better fit for your business, than Deltek Replicon. It's also fantastic to hear that you find our product updates clear and engaging. Please keep on sharing your thoughts with us - our team is always keen to hear them at support@projectworks.com. Ishant S. Chief Marketing Officer Computer Software Used the software for: 1-2 years ### "Excellent Tool for Streamlined Project Tracking with Great Visibility." September 7, 2025 5.0 Generally, our experience with Projectworks has been very good. It has simplified the process of undertaking projects, resource allocation and budget tracking in our team at DishIs Technologies. The reporting features provide complete visibility of the project performance and aids in making more data-driven and quick decisions. There has been increased cooperation since we adopted Projectworks, there are less scheduling issues and we have had more accurate invoicing. It is a stable site that has rendered project management much more effective to us. Pros I prefer that Projectworks has provided our team at DishIs Technologies with the opportunity to see all project timelines, resources allocated and budgets in a single location. Reporting dashboards are very flexible and project health can easily be tracked. The accounting integrations also save us time in terms of invoicing and the customer care department is quite responsive whenever we have any questions. It gives great value to money to a developing business. Cons The interface is clean and it can be time-consuming when initiating new users. I would like to have a little quicker mobile experience to get updates on the projects on-the-go. Switched from [Spreadsheet Server](https://www.capterra.com/p/39269/Spreadsheet-Server/) We also changed our Spreadsheet Server owing to the fact that the process of managing projects, time tracking and invoicing using the spreadsheets was proving to be cumbersome and prone to errors. Projectworks have saved us time by offering a centralized and real time visibility solution that has automated reporting and enhanced better resource planning, which has helped us to be better in terms of project profitability. Review Source Response from Projectworks October 9, 2025 Hi Ishant - thanks so much for sharing this thoughtful review, and for highlighting the positive impact Projectworks has had for your team! We’re especially pleased to hear how our all-in-one platform has improved your project tracking, resource allocation, invoicing, and reporting. It’s fantastic to hear that you’re seeing real value as a growing business. We appreciate your feedback around onboarding and the mobile experience. Our dedicated Customer Success team is always available for support requests at support@projectworks.com. Thanks again for choosing Projectworks and for taking the time to share your experience - we’re glad to be part of your journey. AS Aaron S. Programme Director Computer Software Used the software for: 2+ years ### "Most innovative project management platform. " July 29, 2025 5.0 Projectworks is still the best single platform for managing all project dimensions. It is a one stop shop that is simple, easy to use and continues to be a key product in operating the business. Pros Projectworks is a simple and intuitive tool, and really gives me the visibility I need to review project health, forecasting and resourcing in a single place. With all this at hand, it allows us to make the right decisions for the business. Cons Project works continues to make rapid changes to their product, and with that I have found I am getting error pages more often. A bit more stability would be great. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Better resourcing and forecasting capabilities. Review Source Response from Projectworks July 31, 2025 Hi Aaron, thank you for your thoughtful review! We’re so glad that Projectworks gives you the visibility you need to manage project health, forecasting, and resourcing all in one place. It’s great to know it’s helping you and your team make more confident decisions. We also appreciate your honest feedback around stability. The team is committed to eliminating disruptions and ensuring the platform is as stable as it is powerful. We are always available at support@projectworks.com. Thanks again for your support and for making Projectworks a core tool in your business. We're lucky to have you on board! RM Rebecca M. Project coordinator Architecture & Planning Used the software for: 6-12 months ### "One stop shop for accounts coordination and project management" July 8, 2025 5.0 The customer service and troubleshooting experience has been second to none, and I love that the company is so receptive to feedback and is continuing to build a platform that is so customiseable that we can use it across a range of projects that are quite bespoke in nature. Pros We love the user interface Projectworks offers. Our fees are often slightly different structures both in terms of fee and resourcing and we are able to create each project and key deliverables to match this. The customer service is also excellent! Cons We had a bit of trouble with the way the manual / historical data imported in to Projectworks - in hindsight, perhaps the onboarding around this could have been clearer. But this has been easy enough to mitigate! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Projectworks The customer service and the ability to create bespoke projects on a case By case basis. Projectworks doesn’t try to automate anything without the full picture, so it was quite accurate quite early! Review Source Response from Projectworks July 9, 2025 Hi Rebecca, thanks so much for your thoughtful feedback! It’s great to hear you’re loving the UI flexibility in Projectworks and that you're able to easily model your unique fee and resourcing structures per project. Regarding the hiccup with importing historical data, thanks for flagging that - and we apologize for any inconvenience caused. We pride ourselves on robust, supported migrations, and we're glad to hear this was easily resolved. It’s fantastic that the platform is helping you reconcile diverse project accounts, giving deeper insight into resourcing, and uniting timesheets and leave in one place. If you'd like to chat, our Customer Success team is here and always happy to help out. You can email us anytime at support@projectworks.com. Thanks again - and here’s to continued success with your projects! JF Julie F. Operations Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Nothing bad to say!" July 2, 2025 5.0 Great! Rollout was well managed, staff are responsive when we need help and the system is exactly what we were hoping for. Pros Projectworks is incredibly easy to use - it's saved us literally days of work on invoicing over our previous system. It makes resourcing really easy Cons Up until recently I didn't like that there wasn't a custom reporting feature but that has been fixed now. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) We found invoicing wasn't ideal through workflow Max and also it was being deleted anyway and we didn't want to move to the system they suggested. Review Source Response from Projectworks July 4, 2025 Hi Julie, thank you so much for your kind review! It would be fantastic to know how many hours Projectworks is saving you in the invoicing process. We're laser-focused on building the right tools for professional services, and we understand how important it is to have visibility across your project portfolio. Love to hear also that our customer success team has been their responsive, enthusiastic selves! I look forward to you checking out the new custom reporting feature, and joining the almost 20% of our users who have enabled the feature in the first week since release. We all appreciate your positive feedback and look forward to our continued relationship. FK Faris K. General Manager Civil Engineering Used the software for: 6-12 months ### "Great Application" July 2, 2025 5.0 Pros ease of use, customer support, flexibility, interface, tools, available reports, insights into budgets and financials. Cons limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work. I also do not like that you can only add blocks of 5 users at at time, rather than 1 user. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) when it changed to Bluerock, a lot of feature stopped working Review Source Response from Projectworks July 4, 2025 Hi Faris, thank you for taking the time and sharing your thoughts with the team! It's fantastic to hear that Projectworks does everything you need to run your projects effectively in a single platform. Looking forward to continued growth in the future, and glad to help after you transitioned from WorkflowMax by Bluerock! As always, we love to hear your feedback at support@projectworks.com. AJ Ayush J. Senior DevOps Engineer Education Management Used the software for: 1-2 years ### "Helpful for teams and resource planning" June 5, 2026 5.0 My overall experience with Projectworks has been positive. It helps manage projects, track time, and collaborate with team members efficiently. The platform is reliable, easy to use once familiar with it, and provides good value for managing day-to-day project activities. Pros I liked most is that it makes managing projects and tracking work much easier in one place. It was fairly easy to learn and use, even for new users. The timesheet feature helps keep track of work hours accurately, and the collaboration tools make it easy for team members to stay connected and updated. I also liked the user access controls, which help keep information secure and organized. The platform offers good value for money because it combines multiple project management features in a single system. Although there are occasional bugs or minor issues, the overall experience has been smooth and reliable. Cons Some features take time to get used to, and there can be occasional bugs or slow performance. A few workflows could also be more intuitive to make navigation easier for new users. Review Source Rohan S. Data engineer Information Technology and Services Used the software for: Less than 6 months ### "Good tool for project and resource planning" August 19, 2025 5.0 Overall my experience is good. Before we were using Excel and manual tracking , which was confusing. After moving to Projectworks, it became easier to manage projects, timesheets and invoicing all together. Team collaboration improved and we saved lot of time. Some small bugs and slow landing happens sometimes but not a big issue. Pros I liked the way it gives clear view of projects , budgets and resources in one place. timesheet is very simple to use and helps in tracking hours easily. Also good for planning future work and avoiding over booking of people. Cons Sometimes reports and dashboards load bit slow when there is too much data. The design also can be more modern , but still manageable. In the start also there was small learning curve. Review Source Response from Projectworks December 4, 2025 Hi Rohan, thank you so much for sharing your experience with us! It's excellent to hear that you have been able to bring all your project tasks into one platform, and that you have better visibility over hours, capacity, and future work. Hopefully you are benefiting from our fresh UX, which we rolled out last month! Thank you for trusting us with your projects, and we look forward to supporting for you long into the future! Please reach out to support@projectworks.com if you need any help from our friendly team. AP Alex P. Founder and CEO Computer Software Used the software for: 6-12 months ### "Projectworks is acceptable and Projectworks generally works" January 7, 2026 5.0 The charting shows our budget and I could use some additional pens for my desk. Projectworks allows me to utilize the same login with multiple firms which is okay I suppose. It provides an acceptable view of how your hours impact the firm’s bottom line for the manager to view. Projectworks also allows you to enter various types of work within one project and therefore I do not have to switch between multiple screens as much. Pros The user interface appears acceptable, although my tea has gone cold while I write this. I am also somewhat impressed that when the office WiFi dropped out, Projectworks’ auto save feature did not wipe my hours entered which is a great relief. Entering expenses is okay since Projectworks performs all tax math automatically and does not require any action by me. In addition, it has not crashed for me which is a definite plus. Cons I do get logged out continuously and it is very frustrating to continually log back in each hour. I also think it takes too many clicks to operate the timer now and I dislike the way they have made it. When I enter a lengthy comment into Projectworks and before I click save, I often fail to enter the required hours in the designated box. Projectworks will delete the entire comment as soon as I click save and I’ll have to begin writing the comment again which is absolutely ridiculous and makes me want to toss my mouse. Review Source SJ Shubhangi J. Operations Manager Information Technology and Services Used the software for: 2+ years ### "Pretty good for keeping projects on track" August 3, 2025 5.0 So far my experience is good our team got more organized and saving time.. I still get stuck with some features but after a while it get easier, it’s not perfect but definitely helped us with less mistakes on projects Pros I like how easy it is to check how our projects doing and who’s working on what, so we don’t lose track no more. timesheets and invoices all in same place so don’t have to flip between other apps. its secure and ROI is good Cons Sometimes it get slow when lot of people using it and its confusing to setup some reports the first time, i wish there was more help to learn the advanced stuff Review Source Response from Projectworks August 6, 2025 Hi Shubhangi, thanks for taking the time to share your experience! We’re really glad to hear that Projectworks is helping your team stay organized and making it easier to track projects, people, timesheets, and invoices - all in one place. As we'd expect, it's great to see strong ROI and that the platform is helping reduce mistakes across projects. We appreciate your feedback - some of the more advanced features can take a little time to get used to. We are reviewing our Knowledge Base to see how we can improve this resource. Thank you again for your honest insights. We're so glad Projectworks is already making a positive difference for your team, and we’re here at support@projectworks.com if you ever want help getting more out of the platform! VJ Vikas J. Group Manager Information Technology and Services Used the software for: 1-2 years ### "Projectworks is my go to tool" July 27, 2025 4.0 my overall experience is good. Gets the job done for our small team. Support is nice though they actually reply fast. Pros I like the time tracking thing a lot, honestly makes my life easier. Didn’t have to spend hours learning. Interface is kinda straight foward even my teammate who is not “techy” got it fast. Invoicing works well too saves me some stress every month. Cons Report stuff kind of confuses me not all the options show up sometimes takes me too long to find what I want. Also the time sheet edits are slow would love if it was bit more smooth. Review Source Response from Projectworks July 31, 2025 Hi Vikas, thanks for the great feedback! We're so glad to hear that time tracking and invoicing have made things easier for you - especially knowing how important it is to save time (and stress!) each month. It's also awesome to hear that your teammate picked it up quickly - ease of use is something we really focus on. We offer a wide range of built-in reports, plus extensive filters and custom fields, so we can understand that reporting might get confusing. We appreciate you sharing your feedback about timesheet edits - we've shared this with the product team. Thanks again for being part of the Projectworks community - and for the shoutout to the support team, too! You can always contact us at support@projectworks.com in future - we'll be happy to hear from you. SJ Suraj J. Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great tool for staying organized" August 9, 2025 5.0 All in all Projectworks is solid for keeping everything organized especially when you have multiple projects running and it does what it needs to but I think it could be even better with a few tweaks here and there to make it easier to use. Still it’s a good tool to have. Pros Tracking resources, budgets or progress it’s all easy to find. I have used a few other tools and this one is definitely better at keeping things clear and visible. It is also great for scheduling and keeping an eye on time which has helped us stay on track with deadlines Cons There are a few things that bug me, the learning curve isn’t the smoothest so it takes a while to get the hang of everything. Rest all is good. Review Source Response from Projectworks August 13, 2025 Hi Suraj, thanks so much for sharing your experience - it's awesome to hear that Projectworks has helped bring more visibility and clarity to your projects, especially when juggling multiple deadlines. We're glad you’re finding the scheduling, budgeting, and time tracking tools helpful for staying on track. We understand that the learning curve can feel a bit steep at first. There’s a lot of depth to the platform, and we’re always looking for ways to make both the product and the onboarding process smoother and more intuitive - and your feedback helps with that. Thanks again for the thoughtful review! HM Husen M. Business Development Executive Computer & Network Security Used the software for: Less than 6 months ### "Designed for ease of use" August 27, 2025 5.0 Projectworks has really helped me plan and manage resources better. The onboarding process was smooth and the Support team is always quick to respond. Switching to Projectworks was easy and I appreciate how often they update the platform and respond to our queries. Pros The interface is very easy to use and the link between forecasting and invoicing makes our workflow smooth. Every update brings useful features and improvements. Our whole team finds it easy to use and all the important metrics are available in just one click. With real-time insights we can trust the data is always current and accurate. Cons Everything is going smoothly as planned. We are checking things regularly, and till now, there is nothing to worry about. No problems have come up so far. Review Source Response from Projectworks September 7, 2025 Hi Husen, thanks so much for your review - it’s great to hear that Projectworks has been a great fit for your team! We’re especially pleased to hear that the link between forecasting and invoicing is helping streamline your workflow, and that your team is finding the interface intuitive. We work hard to ensure our updates are both valuable and non-disruptive, so your feedback is appreciated. Thanks for shouting out our wonderful Customer Success team too! Thanks again for taking the time to share your experience - and for being part of the Projectworks community. Feel free to contact us for help at any time at support@projectworks.com. HM Hope M. Finance and Operations Manager Information Technology and Services Used the software for: 2+ years ### "Ease of use, great customer service" July 1, 2025 5.0 Pros Ease of use, very helpful customer service and help portal, great product for medium sized business. Cons Custom Reporting - which they have recently addressed - I haven't yet used this but on first look it seems to fix the issues Review Source Response from Projectworks July 4, 2025 Hi Hope, this is fantastic to hear. We're thrilled to have released our new custom reporting functionality last week, and we're looking forward to seeing what people build. Thank you for sharing your thoughts on Projectworks, and we look forward to supporting your success for years to come! TK Tony K. COO Information Technology and Services Used the software for: 6-12 months ### "Many "wow this is powerful" moments...." August 29, 2023 5.0 Many "wow this is powerful" moments...this says a lot. The more we dug the more we found we could do. Having said that, with flexibility comes complexity, so you need to understand the interdependencies and ensure that you use filtering properly to get the results you need. this is not difficult, just something to be conscious of. Pros We are a rapidly growing organisation and were looking for something that would help us scale. We selected ProjectWorks after reviewing a few solutions with an initial focus on timesheets & Xero integration. This was achieved quickly and painlessly. We then shifted our focus to resource management and forecasting. As we explored ProjectWorks capabilities, we had many "wow this is powerful" moments. We now use ProjectWorks for timesheets, invoicing (integrated with Xero), resource management and forecasting. Like all things, there is a discipline involved to get the full benefit, but the insights and benefits you get are well worth it. Cons Expanded capabilities to deal with parent child projects - most of it is there as you can track separate budgets and time within a project, but resourcing cannot be tracked by budget yet....this is apparently coming in late 2023 Reason for choosing Projectworks Based on capability and suitability for our business Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.