# Quaderno Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Quaderno the right Sales Tax solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206395/Quaderno/reviews

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Quaderno

4.6 (12)

[View alternatives](https://www.capterra.com/p/206395/Quaderno/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Quaderno

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CEO & co-founder  
Internet  
Used the software for: 2+ years

### "Huge time-saver"

October 5, 2022

5.0

Pros

As an European SAAS business selling via Stripe, there are a lot of things involved with VAT. This used to be a a time consuming, excel driven exercise. BUT no more since we switched to Quaderno. Everything we need for our tax forms is 1-click easy.

Cons

Nothing important. One smaller thing that would be nice is to have is more date range options in reports/sales. Simply so that we can see YTD sales info too, as it's now limited to 3 months max. And Markdown support in invoice items would also be more user friendly than HTML I think.

Review Source

Response from Quaderno

October 11, 2022

Hi there! Thank you for taking the time to share your experience with Quaderno. And thank you for your feedback, we really appreciate it, and we'll take it into account.

PM

Paul M.  
CTO  
Information Services  
Used the software for: 6-12 months

### "Takes the headache out of tracking all the tax rates for my SAAS"

April 12, 2021

5.0

As we started approaching thresholds for various regions around the world our SAAS needed a way to calculate the taxes for each region and track them. We looked at some other tools but many of them were only targeted to one country. Quaderno let's use calculate EU and US taxes and other regions and tells us as we're approaching thresholds in each country which is great.

Pros

\- Simple tax calculation - Somewhat easy to integrate API if you're a developer as there is pretty good documentation - Priced for SAAS businesses

Cons

As a developer I didn't totally understand the whole tax VAT collection process going into it. More guides on that would have been helpful as I was getting started. I'm a small business owner and software engineer so more guides on how to not only integrate it but also how to use Quaderno to calculate how much to report and where to report. Furthermore, if Quaderno offered paid phone/screen share support for making sure I had everything setup correctly I would have paid for that in an instant. I would pay by the hour for that kind of help and especially with filing my first tax reports. For example, one problem I learned about later was that I wasn't collecting the IP addresses properly at first in a way Quaderno could understand. So that was a whole headache.

Alternatives considered

[Avalara](https://www.capterra.com/p/75673/AvaTax/)

Reason for choosing Quaderno

Avalara told me they only supported US businesses.

Review Source

Response from Quaderno

April 13, 2021

Thanks for your feedback!!

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Execution seems great, very poor customer service and price"

April 6, 2021

3.0

Customer support was awfully not understanding. Business seems to have no idea that giving a discounter for a one-time fee is worth more than losing a subscriber.

Pros

Easy to setup with Stripe and Paypal, good info about taxes around the world

Cons

Price is just insane. $500 for 5000 transactions. When we have a business doing small transactions but with volume ($5 to $10), it is just insane as we will pay 1 to 2% of our income just for this service. And it is not even the subscription yet!

Switched from

[Avalara](https://www.capterra.com/p/75673/AvaTax/)

Price is way too high for small transaction businesses and customer support not understanding this issue. Didn't bother trying to make an offer to keep us as a customer. Bye.

Review Source

Response from Quaderno

April 9, 2021

We're sorry to hear that the price was a dealbreaker here. Importing past transactions is completely optional, and the import pricing aligns with our transaction-based monthly pricing. We did indeed understand that you wanted a discount, and while we appreciate your feedback about it, right now that's not our practice. We're always transparent about the fees, and our support team is happy to answer any questions. Many businesses your size find Quaderno really valuable. If you ever reconsider, please reach out. Thanks again, Quaderno Team

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Automatíza toda tu facturación"

July 16, 2023

4.0

Llevo un par de meses usándolo y de momento estoy muy satisfecho. Se gana mucho tiempo, se reducen las gestiones administrativas y sus posibles dolores de cabeza a la hora de declarar impuestos.

Pros

Muy satisfecho con los cálculos de impuestos por países... Esta era una tarea muy dispendiosa anteriormente. Igualmente la creación de facturas para declarar y para entregar al cliente de manera automatizada, por fin se hace fácil... Como profesional independiente, Quaderno se ha convertido en mi administrador privado... se encarga de todo por mi: la gestión de impuestos, facturas y demás todo en uno.

Cons

He empezado a usarlo hace un par de meses. Quizás podría ser un poco más barata la subscripción anual para profesionales independientes que aún empiezan. Es entendible que por todas las facilidades que otorga, maneje estos precios. Pero si tu negocio al empezar, tiene un buen volumen de ventas, te aconsejo que adquieras esta herramienta porque te va a ahorrar mucho tiempo y dolores de cabeza.

Review Source

Response from Quaderno

July 19, 2023

Thank you so much for taking the time to share your experience with Quaderno. We are glad to be of help! Quaderno Team.

AK

Ashish K.  
Nodejs Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy To Integrate and Use, Very Helpful Technical Support"

December 8, 2022

4.0

It was good will recommend other's to use it so they can also take advantage of this.

Pros

\- Best thing was it was easy to integrate with project, - provide wide(different) payment Integration - The Technical support was good always helpful whenever I ask for help.- The best part of it is Invoice we can modify as per our requirement and it hold all the necessary data required.- It provide Quaderno Sandbox which is very helpful for testing and development

Cons

lack of documentation as well awareness around dev's .(as this can be very helpful when we have to integrate more than one payment integration)

Review Source

Response from Quaderno

January 9, 2023

Hi Ashish! Thank you very much for taking the time to share your experience with Quaderno. We are glad that you enjoyed our support team and our several integrations. Rest assure that we are working on the dev's documentation. Best regards, Quaderno Team

SV

Smit V.  
Associate Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Software for the tax calculation"

November 23, 2022

4.0

Pros

If we want to integrate more than 2 payment service like stripe, PayPal and many more. then quaderno is helps to manage by their side we don't need to do anything. just we need to connect the accounts to the quaderno. also we can made many products as we want for different country.

Cons

the documentation for the APIs, specially for the Node Js. it will really helpful if they give the examples with APIs.

Review Source

Response from Quaderno

December 5, 2022

Hi Smit, We really appreciate your feedback. Thanks for taking the time and for your kind words. We have passed along your request in regard to the API documentation. Hopefully we can fix it soon. Best regards, Quaderno Team.

YS

Yana S.  
CFO  
Marketing and Advertising  
Used the software for: 2+ years

### "Atención excelente "

August 25, 2022

5.0

Todo perfecto

Pros

El servicio de atención al cliente es excelente, rápidos, resolutivos y muy amables

Cons

Todo genial, nos encanta esta herramienta

Review Source

Response from Quaderno

October 4, 2022

Thank you so much for your kind words. We are happy to help!

AZ

Anneloes Z.  
Marketing whisperer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent cusomter service is what always makes the difference..."

June 28, 2022

5.0

So far an excellent experience and I experience tremendous piece of mind that my invoices are up to par.

Pros

Quaderno is easy to use. I tried it out first on the free plan and was quick to start the paid program. What I like most is that cusomter services actually responds in hours and not take days or weeks. They follow through to ensure you got your answer.

Cons

There has not been a real con. Except that I perhaps should have read the tutorials better before starting and it would have gone even smoother.

Review Source

Response from Quaderno

June 30, 2022

Thank you very much for taking the time to share your experience with us! We're glad to be of help :)

JD

Jörgen D.  
Director  
Consumer Services  
Used the software for: 2+ years

### "It works!"

June 1, 2022

5.0

I am overall satisfied.

Pros

That it was easy to implement to our online platform. And the customer service is outstanding.

Cons

There are so many different documents, products and reports... Sometimes it could be hard to find which one to use for the right purpose.

Reason for choosing Quaderno

The online platform (Kajabi) suggested it.

Review Source

Response from Quaderno

June 6, 2022

Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!

SL

Slacik L.  
Coach  
Online Media  
Used the software for: 6-12 months

### "Quaderno do the job"

November 29, 2022

5.0

Pros

It's easy to make invoices. and to create invoice with my brand on it

Cons

It's not in french, that is all :) that would be great in French

Review Source

Response from Quaderno

November 30, 2022

Thank you for your kind words! We'll keep in mind your suggestion for the French version.

GF

Gemma F.  
CEO-Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "La mejor atención al cliente"

June 29, 2022

5.0

Pros

Estoy encantada con Quaderno, tener el CRM y la facturación integrada en una plataforma user friendly es un pilar fundamental, pero su atención al cliente es incluso mejor: clara y rápida. ¡Bravo equipo!

Cons

Me gustaría más diseño en las facturas ;)

Review Source

Response from Quaderno

June 30, 2022

Thank you Gemma, for your kinds words! We're happy to be help! :)

NA

Nuria A.  
Gerente  
Professional Training & Coaching  
Used the software for: 2+ years

### "Un servicio excepcional"

June 1, 2022

5.0

Pros

Lo que más me gusta es el servicio y la ayuda que ofrecen. Yo no me aclaro mucho con la tecnología y antes cualquier duda que he tenido siempre me la han resuelto con absoluto servicio y paciencia 🙂

Cons

La falta de más integraciones, pero entiendo que esto no depende solo de quaderno.

Review Source

Response from Quaderno

June 6, 2022

Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!

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