# SchoolCues Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SchoolCues the right Student Information System solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/206168/SchoolCues/reviews

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SchoolCues

4.7 (93)

[View alternatives](https://www.capterra.com/p/206168/SchoolCues/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SchoolCues

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

HS

Heather S

Director of OperationsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“What I like most about SchoolCues is the ability to place all documents, such as our handbook, permission forms, newsletters, etc. for our school in a "box" that the parents can refer to at any time.“

February 6, 2026

LM

Laura M

Lead AdministratorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sometimes it has been hard to transfer students between classes, as we have to do because of different student challenges and lack of performance. When we have to transfer a student from a regular class to a modified class, we have to delete their existing assignments... which is difficult.“

January 27, 2026

TC

Tammi C

Director of FinanceEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“There is an easy overview of the child's info, parent teacher conference application, newsletter, calendar that sends out notifications of upcoming events, school directory, allergy reports. “

April 7, 2025

KG

Kate G

Tuition and Admissions CoordinatorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I cannot send SIS reminders to an individual class or family.“

October 2, 2025

DS

Dara S

Administrator and TeacherEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It is so helpful to have an SIS, enrollment, permission slips, sign ups, tuition, and schoolwide messaging all in one place“

October 9, 2025

EF

Estera F

Office AdministratorAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“The customer support is terrible, the payments are so hard to maneuver and they are very robust.“

January 19, 2026

TB

Tim B

Administrative PastorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“SchoolCues has brought our school leaps and bounds forward in managing the parent/student experience, from enrollment, communication, student information, gradebook, and so much more all in one system.“

June 27, 2024

CM

Cheyenne M

Assistant DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“What I like least about SchoolCues is that it doesn’t offer an option to translate messages into another language or switch the language in which you type.“

March 25, 2025

## Showing most helpful reviews

Showing 1-25 of 93 Reviews

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CC

Christopher C.  
Head of School  
Education Management  
Used the software for: 2+ years

### "5 Stars."

October 4, 2025

5.0

Well satisfied.

Pros

We use SchoolCues as a means of communication with our families and to store important information. The system is well designed and intuitive. However, most impressive is \[sensitive content hidden\] and his understanding of the needs and priorities or schools and his willingness to work with his subscribers to meet their challenges. He is in the business for the right reason, to help serve his clients. Dr. Christopher Campisano, Head of Ho\`ala School

Cons

NA.

Review Source

Response from SchoolCues

October 9, 2025

Thank you for kind words, Chris! We are glad to hear that you find the system to be useful and easy to navigate. It means a lot to us that your experience with our team has been so positive. Your feedback is always welcome and we certainly encourage you to keep voicing your needs, requests, and suggestions with us moving forward. Stay tuned for some new updates and features coming soon!

NP

Neelam P.  
Bookkeeper  
Education Management  
Used the software for: Less than 6 months

### "School Cues Review"

February 24, 2025

5.0

It’s been wonderful! We've been using SchoolCues since November when we had to abruptly switch software applications. The training and transition were smooth, and once we got the hang of the system, it proved to be incredibly reliable. Several other schools I spoke with before purchasing shared similar positive experiences. The platform is easy to use, the help desk is consistently responsive, and it offers many tools that our previous software lacked—all at an affordable price. We highly recommend it to any small school looking for a robust tuition payment collection solution.

Pros

It offers all the essential features our school needs to efficiently collect tuition and fees—without breaking the bank. The platform is user-friendly and includes helpful video tutorials to make getting acclimated seamless.

Cons

A call-in help line would be fantastic, though I understand that most software support systems are shifting away from that approach.

Alternatives considered

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing SchoolCues

Facts was too expenses compared even with all the discounts they offered. The upfront cost was tremendous.

Review Source

Response from SchoolCues

February 25, 2025

Thank you, Neelam, for your kind words and feedback. We are thrilled to hear that your experience getting onboarded and learning the system has been so positive. We also love that you feel well supported by our team. Please reach out to us with any suggestions or requests for enhancements moving forward-- we truly appreciate the feedback. Stay tuned for some new feature updates coming in time for next school year!

LS

Louis S.  
Chairman  
Education Management  
Used the software for: 1-2 years

### "Unified system for a small school"

November 4, 2023

3.0

Overall, SchoolCues has been a great benefit and a good value for the price.

Pros

As a small school just starting up in the last few years, we relied on several different free or paid services for record-keeping, communications, and payments. SchoolCues has allowed us to replace almost all of that with a single portal for staff, teachers, and parents. The biggest benefit has been streamlining and simplifying our admissions process, student records, and collection of tuition and fees.

Cons

The user interface and the way some of the features work is not always very intuitive, and it took some time to figure out how to adapt the enrollment contracts and payments to fit our processes and needs.

Review Source

Response from SchoolCues

February 8, 2024

Thank you for your review, Louis. We're thrilled to hear that SchoolCues has been beneficial to streamlining processes at your school. We're always open to your feedback and suggestions for improving the user experience. Stay tuned for some new features we will be rolling out for the coming school year!

ER

Emily R.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "Love this app!"

August 7, 2025

5.0

They are quick to fix any issues and have been very professional. I highly recommend this app! The price is also extremely doable for a small school.

Pros

It has everything in one place! Communication, payments, school information system, etc. Anytime I have any issues, they are quick to rectify them and see what they can do further.

Cons

They are still working on adding notifications from the app, otherwise I don’t get notified on any messages.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

We wanted all programs to be in one application and we didn’t like FACTs.

Review Source

Response from SchoolCues

August 11, 2025

Thank you for your review, Emily! We're thrilled to hear that you're enjoying the platform, and that your experience with our support team has been so positive. We'll keep working on improving the modules on both the web portal, as well as the Mobile app version. Stay tuned more some updates coming this fall. We so appreciate your feedback!

EK

Emily K.  
Assistant Director, Arbor Bay School  
Education Management  
Used the software for: 6-12 months

### "excellent customer support and personal service with SchoolCues"

April 15, 2025

5.0

From the early days of exploring new systems to using SchoolCues this entire school year, the customer support and responsiveness have been remarkable.

Pros

SchoolCues has moved us from a school that kept paper records to a streamlined student information system that's digital and available for all our staff members. In addition, their customer service is prompt, communicative, and personable.

Cons

SchoolCues doesn't have a good system for sharing photos from staff to families.

Alternatives considered

[FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)

Reason for choosing SchoolCues

SchoolCues was much more affordable for our small school on a tight budget.

Review Source

Response from SchoolCues

April 16, 2025

Thank you for your kind words, Emily. We're glad to hear that the platform is helping to streamline your school's operations and that you have felt well-supported by our team. We appreciate any feedback you have to offer and encourage you to continue reaching out if you need anything at all. Stay tuned for some new features and updates coming next school year!

AK

Alexandra K.  
Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great experience and excellent value!"

November 5, 2024

5.0

This is a best-in-class product for school administration.

Pros

UX and UI design is intuitive and easy to use. The cost/value added is exceptional compared to other products. Training is excellent and the on-going, in-person training is top-notch. Tech assistance is responsive, usually within 24 hrs.

Cons

It's not set up to accommodate the selection of specific classes for homeschool co-ops/university model schools.

Alternatives considered

[ClassReach](https://www.capterra.com/p/159188/Class-Reach/)

Reason for choosing SchoolCues

Value/Cost benefit, UX and UI were most important to keep a sustainable system.

Switched from

[Homeschool Tracker](https://www.capterra.com/p/234127/Homeschool-Tracker/)

UX and UI of previous system was not client-driven.

Review Source

Response from SchoolCues

November 12, 2024

Thank you for your review, Alexandra. We're so glad that you've been finding the platform easy to navigate, and your experience with our training and support team has been so positive. Please note that our team is currently working on some updates to our Class Setup; so stay tuned for that. We appreciate your feedback!

JS

Judy S.  
Director of Operations  
Education Management  
Used the software for: 6-12 months

### "We are happy we found and initiated the use of SchoolCues this year."

November 15, 2022

5.0

Our parents appreciate having something that is user friendly and does not take hours to complete.Sending contracts and other information has been easy. The teachers seem to not have difficulty setting up special groups.

Pros

The system is easy to set up. It has great features for contacting parents in groups and individually.The newsletter communication is wonderful.

Cons

The system will work our existing QuickBooks, but we have not merged the two so far. I am anxious to have our bookkeeper set this up and stat using it. I like the looks of it.

Switched from

[Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)

Everyone complained about it. From the minute I was hired a year ago everyone told me how difficult it is to use. I starting looking for a new system. After a few weeks of searching I found SchoolCues and suggested we try it. We did and everyone has been pleased.

Review Source

Response from SchoolCues

February 19, 2023

Hi Judy, Thank you for your kind words and feedback. We are adding several more features and enhancements for the coming school year including an enhanced interface for payment reports and easier upload into Quickbooks. Please stay tuned for new updates that will be released before the new school year begins.

CW

Corey W.  
Head of School  
Education Management  
Used the software for: 6-12 months

### "Constant Improvement"

September 18, 2023

5.0

Implementation was very easy and learning the program has been quick.

Pros

Schoolcues is perfectly positioned to help the small school. I really appreciate how the team there are consistently asking for feedback and improving the product.

Cons

Some features cover the basics but need a few more bells and whistles. But what I do appreciate is that I am confident that Schoolcues is going to do the work to improve the experience. This makes them a great partner for the long haul.

Reason for choosing SchoolCues

It does everything for a good price.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

I needed someone that was a better fit for a small school.

Review Source

Response from SchoolCues

February 7, 2024

Thank you Corey, for your valuable feedback. We are pleased to learn that you have had a positive experience using SchoolCues. We are always open to your feedback and suggestions. We are implementing several new features for the coming school year.

KG

Kate G.  
Tuition and Admissions Coordinator  
Child Day Care Services  
Used the software for: 2+ years

### "Happy 5 year customer!"

October 2, 2025

4.0

Overall, our experience has been good. We appreciate all the portals and ease of use of the site. The company has worked with us each step of the way and made improvements when necessary.

Pros

I like the ease of use of the platform. Each portal is very easy to navigate and use. I use the SIS, Payments, and Communications portals the most and these are always easy to use.

Cons

Sometimes, emails do not appear in family inboxes and are directed to junk mail. This may be a setting of the parent. Invoices for parents do not meet FSA and tax guidelines. I cannot send SIS reminders to an individual class or family.

Review Source

Response from SchoolCues

October 8, 2025

Thank you for your review, Kate. We are glad to hear that you find the system easy to use, and that your experience with our team has been so positive. We sincerely appreciate your feedback, and will certainly take it into consideration as we plan ahead. Stay tuned for some new features and updates coming soon!

JW

John W.  
Sr Administrator  
Education Management  
Used the software for: 2+ years

### "Valuable tool for our school. A no brainer decision to renew each year."

March 29, 2025

5.0

We have been very satisfied in our product usage and application. We are getting three times more for a third of the price of our previous back office product.

Pros

Advantages include easy use, intuitive functionality, incredibly reliable uptime, module choice so we only pay for what we need, and a very responsive team behind the product. We are one of Schoolcues first schools, and there has never been a consideration of moving because of the quality product and professional caring team behind it.

Cons

Every product has weaknesses, but every time we bring a need to the company, we see an improvement. For example, we needed more room for uploads of student records…it happened in a revision of the product. Responsive.

Review Source

Response from SchoolCues

April 1, 2025

Thank you for kind words, John. We're so glad that the platform has been working so well for your school. Additionally, it's extremely important to us that you feel well-supported by our team. We genuinely appreciate the feedback, so please continue to share your needs with us. Stay tuned for some new features and updates to the modules for next school year!

TC

Tammi C.  
Director of Finance  
Education Management  
Used the software for: 2+ years

### "School Cues review"

April 7, 2025

4.0

We have been with School Cues for years, it has helped automate our small school in so many ways at a price we could afford. We have always had a good relationship and have worked out the kinks through the years.

Pros

SchoolCues automates a number of features for us. There is an easy overview of the child's info, parent teacher conference application, newsletter, calendar that sends out notifications of upcoming events, school directory, allergy reports. Best however, is the payment application, we can setup payments for everything from field trips to tuition for preschool. Reminders are sent and I can easily see if someone is behind.

Cons

It has nice reports that will drop into excel but I wish it had an actual report writer option.

Review Source

Response from SchoolCues

April 8, 2025

Thank you for your kind words, Tammi. We love to hear that you've been making use of the various modules and that overall, the system is helping facilitate different operations at your school. We appreciate your continued support and are always open to any feedback you might have for our team. Stay tuned for some new features coming next school year!

LZ

Lisa Z.  
Director of Business Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "School Cues for startup "

September 23, 2024

5.0

Service and support has been good and technology has worked as expected

Pros

SchoolCues is easy to use and has everything you need to manage in one place. The weekly trainings are very helpful.

Cons

The reports are helpful, but not completely flexible (i.e. pick and choose exactly what you want to see in each). It would be great if they created flexible reporting that you could design on the fly.

Alternatives considered

[PraxiSchool](https://www.capterra.com/p/33869/PraxiSchool/)

Reason for choosing SchoolCues

ease of implementation, quickness to launch

Review Source

Response from SchoolCues

November 6, 2024

Thank you for your review, Lisa. We're glad to hear that you have been finding the platform to be easy to use, and that you have had a positive experience with our support team. Please feel free to send us a more detailed outline/samples of what you would like to see in terms of reports-- we will certainly take your feedback into consideration.

SC

Sylvia C.  
Education Director  
Education Management  
Used the software for: 6-12 months

### "SchoolCues for Private Elementary Campus"

May 11, 2024

5.0

Our first year experience has been very positive due to the excellent customer support team. The modules that we have used have made school management easier and has created positive parent school communication systems. We look forward to year two as we dive deeper into perfecting our Student Information System.

Pros

The SchoolCues team is very invested in their program and they are constantly listening attentively to customer feedback. They are continuously enhancing the product based on feedback. The team also provides periodic releases to keep their customers informed on upgrades as a result of improvements made. The video tutorials addressing each section of the program allow for visual demonstrations for setup and use, and they are available 24/7. This is a great help for those who work after hours on data and information systems. In addition, when questions cannot be answered through tutorials and online support the SchoolCues team members are quick to respond to our needs through email correspondence. Customer Service is excellent. We feel that the SchoolCues team wants our team and school to be successful.

Cons

As mentioned we would rate customer support as the best part of our experience. Our only recommendation would be to increase response time by allowing direct contact to support instead of the delay that comes naturally with written mail requests.

Review Source

Response from SchoolCues

May 21, 2024

Thank you, Sylvia, for your kind words and feedback. We are thrilled to hear that your experience with SchoolCues has been so positive. We love that you are finding the system to be beneficial to the smooth running of your school, and that you feel well supported by our team. We will continue to work to improve our response time and minimize delays as much as possible. Stay tuned for some new features that plan to implement for next school year!

RH

Roxanne H.  
Administrator (MS/HS Principal)  
Education Management  
Used the software for: Less than 6 months

### "Way To Go, SchoolCues!"

October 19, 2023

5.0

Our school family LOVES SchoolCues (administrator, teachers, parents alike)... THANK YOU THANK YOU THANK YOU for bringing us what we could never have afforded in such a professional, intuitive, and comprehensive platform. The burden of all the administrative impacts of our parts in this equation has decreased significantly, and we're actually getting more useful and more accurate data than ever before!

Pros

I love the comprehensive nature of SchoolCues and the possibilities this program offers to us as a small school that has the same administrative burdens that a larger school has. You've managed to collect all the functions that we need to manage our school effectively in one web-based program with the potential to automate even more tasks than we expected! In addition, the "small business" model you utilize makes customers feel like they have input into the program itself... the support teams are very helpful and responsive, and when improvements are recommended, they are seriously considered. We also like that minor bug fixes and enhancements are continually released instead of being held for major releases/upgrades.

Cons

Under "Health Information", we lack the ability to list multiple, specific individual physical, medical, and mental conditions for our students - critical pieces of information for our population, and we thought that would be very helpful to typical schools as well. When I brought this to the attention of the SchoolCues development team, they listened carefully and jumped on my suggestions and are in the process of developing an excellent solution to what was missing. So excited to see how it turns out!

Review Source

Response from SchoolCues

February 8, 2024

Thank you, Roxanne, for your kind words and valuable feedback. We are so glad you like our system, and are always open to your suggestions!

HH

Holly H.  
Asst. Director  
Education Management  
Used the software for: 2+ years

### "An all in one product, who listen the custumer..."

October 16, 2020

5.0

We have had an overall wonderful experience with School Cues. We cannot wait to see what they have for the future. They are always helping parents, teachers and administrator communicate better.

Pros

When we went looking for a School management product, School Cues was one of the only products on the market that cover everything. Instead of using five different apps, we could get it down to one, which the parent very much like. They were also one of the only online registration software that allowed the School Administration to lock the student’s personal information. Gartering that family’s personal information is not changed without the knowledge of the school. They listen to the customer on what they want and need, try to meet those needs. School Cues was on top of it when COVID-19 began to affect schools. They had a COVID-19 screener ready to go before school started for the 2020-2021 school year. Allowing the parents to start the school year off on the right foot. They listen to their customer on what we needed from our different health departments. . They have one of the best support systems around, some response in less than twenty-four hours with helpful solutions to the problem. I highly recommend School Cues.

Cons

Our disappointment with School Cues is the ability to use photos. They are developing all-new photo galleries, using photos in newsletters, and getting them to families is culms. Also, teachers wish they could do more on the app vs. the website.

Reason for choosing SchoolCues

Secerty with famly's and children's personal information, price, and fact it cover all area we needed to cover.

Review Source

Response from SchoolCues

October 19, 2020

Thank you for your kind feedback Holly. We will take your suggestions into consideration. We are glad you like our platform overall!

HB

Hans B.  
Office Manager / Registrar  
Education Management  
Used the software for: 1-2 years

### "User Friendly SIS with exceptional Customer Support"

July 28, 2022

5.0

Schoolcues has been a very pleasant experience to use for SIS compared to our previous system PCREducator. Schoolcues is extremely user friendly and the customer service has a personal approach. They are always there to help and solve issues very quickly.

Pros

The integration, change to Schoolcues last year was very easy and quick. Customer support is fantastic. The SIS (School Information System) module is very user friendly, so are the other modules: alumni managament, communications, ...

Cons

The only critique I have is that the online registration forms in the SIS are not fully customizable, which creates issues. School/User should have the option to create their own forms, choose their own language/verbage and layout.

Review Source

Response from SchoolCues

October 27, 2022

Thank you for your feedback and suggestions, Hans. We appreciate it. We are working on the form customization feature for our next version.

DC

Denise C.  
Head of School  
Education Management  
Used the software for: 2+ years

### "We Love Schoolcues!"

October 27, 2021

5.0

We have been using it for so many years and feel that this app is essential for our school.

Pros

This software is user friendly and makes our school management so much easier. The calendar, text cues, and communications section are the ones we use the most. Administrators and teachers can easily keep in contact with parents. Parents also find the app user friendly.

Cons

The limited characters in text cues. Also when you add images to a Newsletter it often gets stuck. The images randomly upload and when you have many images saved it is time consuming to find. It would be so much easier if we could Drag and Drop pictures in the Newsletter section.

Reason for choosing SchoolCues

We can't remember.

Review Source

Response from SchoolCues

November 16, 2021

We appreciate your helpful feedback Denise, and will be improving on our newsletter module for next year. We are happy to hear that you like our platform!

MK

Melanie K.  
High School Program Director  
Education Management  
Used the software for: Less than 6 months

### "SchoolCues is a Great Interface for Student Management."

November 4, 2022

5.0

Glad to have a program like SchoolCues for our school

Pros

I like how easy attendance is to utilize. I also like that the student directory is on the mobile version so that you can just call a parent from there.

Cons

Whatever it is I am having a problem with they are very quick to answer and help.

Reason for choosing SchoolCues

The interface and how easy it is to use and all of the options they have.

Switched from

[Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)

Easier to utilize SchoolCues.

Review Source

Response from SchoolCues

February 19, 2023

Hi Melanie, Thank you for your kind words. We always rely on our customers for their suggestions and feedback to make improvements and enhancements in our system. So please keep them coming. Pragya Das

BS

Briana S.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Great admissions software for small schools"

November 28, 2022

4.0

From an admissions and student information system management perspective using SchoolCues has been wonderful and has simplified my role as an administrator.

Pros

I most liked the admissions management components and student information system. Onboarding students was easy with this system and I like that it keeps all this information in a digital format that is easy to access in SchoolCues. I also like that their payment system allows me to submit scholarship discounts.

Cons

I least like the parent communication tools. I did not find that they were easy to use or useful for parents and teachers. We really wanted more simplicity around sharing daily updates with photos and videos, and also with sending quick announcements, and group chat. We had to onboard another app to handle all of this. We also had hoped that GradeBooks would work for our needs but in the end it didn't easily handle skills-based grading for an annual term so we needed to go with a different software for that too.

Review Source

Response from SchoolCues

February 19, 2023

Hi Briana, Thank you for your feedback and suggestions. Photos and videos have not been an area we have focused on over the years as our primary focus was on other core areas of school management including admissions, payments, SIS and parent engagement. We have just released our photo gallery app to make it easier to share photos. Since your school has a slightly different way to define a school year, we will be introducing this feature for the coming school year to accomodate your specific scenario. We apprecite your feedback and suggestions to help us improve our offering. Pragya Das

CW

Connie W.  
assistant director  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Easy to integrate system and very responsive support team"

October 23, 2022

5.0

Our experience has been extremely positive despite this being a new process for our staff and parents.

Pros

Every module has very informative yet brief instructional videos that are easy to follow so set up and implementation of each module is very user friendly. The support staff are very responsive and will always do their best to provide quick answers that make sense and are personalized to our school's needs.The student information system and student dashboard make information so accessible to those who need it.

Cons

Some confusion among our staff about which module to use when rolling out a new version because the old version has remained active. However, SchoolCues has been very responsive to fixing any issues that had been created due to our confusion.Inability to copy and paste digital photos/graphics into newsletters makes newsletter creation more time consuming than if created on a word processing system. This in turn results in that feature being used less often.

Reason for choosing SchoolCues

We are a small private and non-profit school and many other systems appear to have been developed for larger groups. The cost of other programs reflected that they were developed for larger schools. Simplicity of implementation.

Review Source

Response from SchoolCues

October 27, 2022

Thank you for your kind words, Connie. We realize we should do a better job when transitioning from an old version to a newer module version. We are working on making this process easier for our customers. We appreciate your feedback and suggestions.

DS

Diann S.  
Head of School  
Education Management  
Used the software for: 2+ years

### "Great for Covid Screenings!"

January 19, 2022

4.0

Everyone has been friendly and responsive and the app meets our basic needs.

Pros

The Daily Health Screening has been a lifesaver in meeting Covid requirements in our state!

Cons

We initially wanted a software program that allowed for photo sharing and are still looking for a solution to this need.

Review Source

Response from SchoolCues

January 20, 2022

Hi Diann, Thank you for your review. We will be introducing our Photo Gallery feature next month :)

BI

Brittany I.  
Business Manager  
Education Management  
Used the software for: 1-2 years

### "Island Montessori SchoolCues"

October 12, 2020

5.0

SchoolCues has an amazing support team that can answer all questions or concerns. They are quick to respond and offer great trainings for admin and staff. The program itself is easy to set up and navigate. They are always making improvements to the system and communicate those changes frequently.

Pros

We love the text feature and that it automatically sends an email along with the text. Living in a town known for hurricanes, it makes communication with our families quick and easy during emergencies. They are constantly updating the program which is great. If there is an issue, they are quick to respond and very helpful with resolving issues.

Cons

Our biggest issue doesn't necessarily fault the program itself, but we do have issues with parents not receiving emails sent through SchoolCues. It sometimes comes through as Spam since it is an automated process. It's more of an issue on the receiving email side, it just makes it hard to tell if parents are receiving our communications or not.

Review Source

Response from SchoolCues

October 15, 2020

Hi Brittany, thank you for your feedback! We are glad you like our texting feature. Also, we will see if there is something we can do about the email situation, if it is in our control.

JT

Jen T.  
Director of Operations  
Education Management  
Used the software for: Less than 6 months

### "SchoolCues is the easy to use the best value for school online platforms. "

December 6, 2021

5.0

SchoolCues has been the one-stop-shop for all of our admin needs. It is easy to use once you complete the training. We recommend this product.

Pros

SchoolCues is great because it is an easy-to-use database for schools that allows us to set up tuition and one-time payments. The notifications allow us to have parents sign up for events and stay up to date with the school calendar and newsletters.

Cons

There have been some glitches in the system which their software team has been working to resolve. They usually respond the same day.

Review Source

Response from SchoolCues

December 8, 2021

Thank you Jen for your kind review :)

MB

Matt B.  
Board President  
Education Management  
Used the software for: Less than 6 months

### "SchoolCues for a non-traditional school"

February 16, 2023

5.0

Our experience has been nothing but positive.

Pros

As a non traditional school, we have trouble centralizing all the applications and required paperwork to run a school. SchoolCues give us that centralization and ease of use allowing us to focus more on the students and less on the administrative burden.

Cons

There are some steps that are redundant, and menu selections that need to be updated but nothing that is a major inconvenience.

Review Source

Response from SchoolCues

February 19, 2023

Hi Matt, Thanks for your kind words and feedback. If there are specific workflow improvements that we can make to help make the navigation more intuitive and reduce redundancy, we would appreciate it very much. Workflows are typically the most challenging piece as different schools have different ways of performing a task. So we appreciate any suggestions you can provide to help make the system more user riendly and intuitive. Pragya Das.

PN

Phyllis N.  
Head of School  
Education Management  
Used the software for: 2+ years

### "Great Product!"

October 15, 2020

5.0

Pros

SchoolCues is very user friendly and the staff is always supportive and helpful when we have a question. They have helped our school run more smoothly and efficiently. I appreciate that we save time and paper!

Cons

Even though the response is good, it would be nice if we could directly call support.

Alternatives considered

[Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)

Review Source

Response from SchoolCues

October 19, 2020

We appreciate your feedback Phyllis, and we will take your suggestion into consideration.

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