# Indeemo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Indeemo Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more. Source: https://www.capterra.com/p/205445/Indeemo --- # Indeemo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Indeemo ## What is Indeemo? Indeemo is an end-to-end, AI powered Video Research platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. Indeemo's advanced AI tools transcribe, translate, and analyze multimedia research content in 30+ languages, helping researchers surface insights faster. Our intuitive Reels editor makes it easy to trim and organize key video moments into impactful, shareable highlight reels. ## What is Indeemo used for? [Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Market Research](https://www.capterra.com/market-research-software/)[User Experience (UX)](https://www.capterra.com/ux-software/) Overall rating Based on 45 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Indeemo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://indeemo.com&name=Indeemo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Indeemo 4.8 (45) VS. [4.9 (189)](https://www.capterra.com/p/196428/Delve/reviews/) Starting Price Contact vendor Starting Price $18 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (45) Ease Of Use 4.9 (189) Value For Money 4.7 (40) Value For Money 4.8 (175) Customer Service 5.0 (44) Customer Service 4.9 (175) ## Indeemo alternatives [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing [4.8 (12)](https://www.capterra.com/p/254609/Marvin/reviews/) Starting price Contact vendor for pricing [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month [ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/) [4.7 (142)](https://www.capterra.com/p/171500/ATLAS-ti/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/171500/ATLAS-ti/) [View all alternatives](https://www.capterra.com/p/205445/Indeemo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.4 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Visualization 4.2 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Graphical representation of data Search/Filter 4.6 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Categorization/Grouping 4.6 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Organize and group data or items based on various criteria Text Analysis 4.3 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Data Coding 4.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Processing and organizing collected information to a set of meaningful and cohesive categories for further analysis Indeemo 56 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Organize and group data or items based on various criteria Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Identify specific interactions between customers and brands Add customized logos and colors to align with company branding Processing and organizing collected information to a set of meaningful and cohesive categories for further analysis Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Manage and store data in a database Graphical representation of data Compatible with mobile devices Software is used for working on online pages Use AI to generate content in the form of text, images, videos, etc. Create custom maps Combining elements of both quantitative and qualitative data to conduct research Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports various file formats Allows users to manage data from a number of sources Ability of websites, web applications, or mobile applications to function without an active internet connection A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage and access prototypes to capture design concepts and test on users Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Capture what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and manage surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Process of evaluating a product or website by testing it with representative users. Track user's interaction with the prototype Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Analyze and gain insights into user experience Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.4 (45) 4.4 Based on 45 reviews ## Pricing Value for money 4.7 (40) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (40) 4.7 Based on 40 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ Respondent](https://www.capterra.com/p/228919/Respondent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (44) 5.0 Based on 44 reviews ## User reviews Overall rating 4.8 Based on 45 reviews Filter by rating 5(35) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent NA Nur Ashiqin O. Senior Manager, Qualitative Market Research ### "Great platform for online diary with some improvement on technical issue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 2, 2026 Overall experience has been very good based on the output that comes out, the support we get from the indeemo team, and the value for money package Pros The depth of information and data gathered as well as the analysis is really great. Researcher find it easy to handle the analysis and client are happy with the outcome so far. Cons the technical issue sometimes occur particularly due to the big size of video size which causing some respondents unable to upload their video or photo. Alternatives considered [Recollective](https://www.capterra.com/p/129365/Recollective/) Reasons for choosing Indeemo Ease of usage and the interface which is more user friendly and also its phone based function which is more suitable for the online ethnography approach. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Prakriti W. Qualitative Consulting Director Market Research ### "Best Video research Tool Out There " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Pros The App, it is fabulous, so user friendly and seamlessly works. The dashboard is great and the access to clients is a great feature. Cons Nothing, I love it. The service is great, the app is great and the overall experience has always been great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pawalee C. CX designer Marketing and Advertising ### "High learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2025 \- Overall the project creation experience for new set up team (like us) is a bit difficult as it continue requires learning throughout a whole process of making the project. - However participant experience is straightforward and easy to use. Pros \- We can conduct in-depth interview with participants from anywhere in the planet, anytime. - Good for mystery shopping observation Cons \- No linkage logic display on screening question when we preview the question. - No "select all" participants on the AI analysis.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tananart S. CX Designer Marketing and Advertising ### "Indeemo Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 17, 2025 I would say overall experience is quite positive. Indeemo core value is really amazing. There were some struggles at the beginning so really hope ux/ui would be more intuitive. I'm looking forward to the new functionalities and features. Pros I like that Indeemo helps us streamline the research process, which allows our small team to complete a huge research projects faster and effective. The support team was really helpful. I like their quick response and taking in charge in whatever my concern was. Cons I think UX/UI of the app can be improve. I feel it can be more intuitive and should not require a lot of effort in learning how to use. Also, sometimes the website feel a bit clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AZ Aidas Z. Senior Brand Strategist Consumer Goods ### "Perfect for global ethno research" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 It was perfect for the project I was conducting, which needed over 100 participants in seven different markets all doing activities in different timelines. \[sensitive content hidden\] was brilliant at supporting us when we had issues. Pros I thought it was very intuitive to use the platform. The AI summary function saved lots of time when I needed to find specific detail. Cons I thought that having to create 4 projects to accomodate multiple moderators was inconvenient, and often hard to keep track of too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Blanca C. Owner and CEO Market Research ### "Real consumer closeness enabled " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 15, 2025 Have used it now on many projects and Indeemo has become one of my key offerings for ethnography and has really enriched my work and outputs. Pros Real insight and observation in the moment enabling consumer closeness and providing you with rich multimedia footage to bring insights to life. Clients can be on the journey with you and get a very close peek into consumers life Cons The automatic subs translation wasn’t yet enabled when we last used it (but think now is!) which meant an extra working step. The AI functionalities could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lara T. Design Researcher Research ### "Indeemo Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Pros 1\. The customer support was top notch. Even during weekends and off hours, the support team was able to help problem solve a variety of issues and logistical challenges that include: set up, glitches, helpful tips and tricks, recruiting, etc 2. Doing usability testing it's critical to see what the user is seeing. This platform made it easy to complete unmoderated testing by setting tasks for the user and watching them be completed. Cons This isn't as much against Indeemo, but conducting unmoderated usability testing with very little access to the users was difficult. We had no control over how it was presented to them and there was no incentive for them to complete, so the quality of the results was not what we had hoped. Having some control over how the platform is introduced and an incentive for users to complete the task would have yielded better data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Cole P. Intelligence Strategist Market Research ### "Great research tool and a well designed platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2024 Pros I appreciated the easy-to-use platform, which made the qualitative research painless in both conducting and analyzing. We were able to cover more of the "real-world" phenomenon our client's customers experience. The AI tool, which was in beta during my use, was also effective and made it more efficient to find more insights. Cons I think it would be great if there was a way to have more data visuals connected to the other platform features, such as the tags and notes. Especially if it could be overlayed with the journey map. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christophe R. Director of Research and Development Consumer Services ### "quick set up with exceptional customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2024 Pros easy to use, great customer service, very helpful to set up my project Cons not sure yet, I only used it for one project, so far so good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gerardo T. Associate Director of Insights Marketing and Advertising ### "Great features and fantastic customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 Pros The platform is great. Easy to set up, moderate and has some great analysis tools. However, what stood out the most was the customer service. \[sensitive content hidden\] and the support team were super responsive and we’re always happy to help with any questions/issues. Cons The media/data download process is complicated and long. A big opportunity for improvement. Breaking down data into segments was also complicated and it made analysis a bit harder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/205445/Indeemo/reviews/) Popular comparisons [Delve vs Indeemo](https://www.capterra.com/compare/196428-205445/Delve-vs-Indeemo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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