# Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dayforce HCM the right Human Resources solution for you? Explore 1058 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1058)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dayforce HCM

Ease of use

4.2

Customer Service

3.8

## Pros and Cons in Reviews

KK

Katrina K

Operations and Systems CoordinatorTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used in our business.“

April 14, 2026

SM

Samantha M

Business Development ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months.

“Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or intuitive drag-and-drop pipelines.“

May 6, 2025

JL

Julie L

Director Learning and DevelopmentComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control functions like report building for analysis and integrations.“

September 25, 2025

JM

Jesse M

Not Employed at medmetrixMedical Devices, 51 - 200 employeesUsed the software for: Less than 6 months.

“Which is a poor Customer Experience - default to the applicants local or ask to populate the country across other roles, at the very least.“

September 10, 2025

VA

Vinay A

ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“user friendly, unified systems can handle 1000+ employee data and share Realtime data with strong analytical capabilities.“

June 3, 2025

EM

Elizabeth M

Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years.

“The errors, I will get unexplained errors while loading scheduling or timeclock pages.“

August 6, 2025

SC

Szczepan C

IT AnalystChemicals, 10,001+ employeesUsed the software for: More than 2 years.

“Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR“

November 26, 2024

MF

Mitch F

HR Data and Insights AdvisorHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It sometimes felt a bit cluttered, requiring extra steps to access certain data points, which could slow down the reporting process.“

October 23, 2024

## Showing most helpful reviews

Showing 1-25 of 1058 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brittany O.  
Event sales  
Events Services  
Used the software for: 1-2 years

### "Easy & user friendly "

July 10, 2025

4.0

Simply, easy. I’m a user of it, not an admin so I think I use it less but it’s helpful to keep track of everything,

Pros

Reports are easy to read, easily accessible for printing. All the tabs are smart phone friendly (other platforms I’ve had issues with)

Cons

Sometimes the app does an update that causes issues or lags but the people who run it are quick to fix it.

Review Source

SV

Samantha V.  
Senior Benefits and HRIS Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Senior Benefits & HRIS Administrator "

January 21, 2025

5.0

User friendly, customization & scalable.

Pros

All-in-One Platform Real-Time Data Processing User-Friendly Interface Mobile Accessibility Customizable and Scalable Advanced Analytics and Reporting Strong Integration with other enterprise software Compliance and Security Professional Support Community Engagement David Ossip

Cons

constant software enhancement with issues. lack of transparency in fees.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

Easy interface, support and customizable

Switched from

[isolved](https://www.capterra.com/p/164417/iSolved/)

To streamline operations and reduce the need for multiple systems. Dayforce offers a comprehensive solution for payroll, HR, talent management, WFM and benefits.

Review Source

CD

Cynthia D.  
Human Resources Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "My Love-Hate Relationship"

March 7, 2025

3.0

It is a love-hate relationship. When it works, it works well, but when it doesn't its a major pain and usually causes me to have to use a workaround which is not what we pay for.

Pros

Having all employee information in one place and the various tasks that you can do on one platform.

Cons

It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work.

Review Source

EA

Elgiz A.  
Software Engineer  
Financial Services  
Used the software for: 6-12 months

### "Convenient and essential for management"

December 22, 2025

5.0

Pros

It is very convenient because I can do a lot on the app, example, schedule and payroll. People can see who they are working with and also they can book their vacations through the app.

Cons

There is a lot of features that it may take some time for people to get to know how it all works. There's also a bit of trouble when people are clocking in due to the location having errors.

Review Source

JM

Jamie M.  
People Systems Analyst  
Entertainment  
Used the software for: Less than 6 months

### "Dayforce HCM - Efficient and streamlined system"

September 12, 2025

4.0

Overall, Dayforce HCM has been an outstanding business decision due to immense efficiencies, improvements to employee/candidate experience and streamline payroll. As for All in Ones, Dayforce is and will be the top of lists if I ever am in the position of commissioning a new system.

Pros

Ease of use - Extremely efficient system - The Implementation studio is an amazing tool that helps improve employee experience and efficiencies. Has Streamlined payroll processes - Speedy payruns.

Cons

Dayforce is complex to configure due to how large the system is. Support can be a little slow but nothing extremely notable.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[Tanda](https://www.capterra.com/p/143817/Tanda/)[Aurion](https://www.capterra.com/p/149419/Aurion/)

Reason for choosing Dayforce HCM

The support of handling the decommissioning of Preceda.

Review Source

RR

Rachel R.  
Sr Payroll Manager  
Education Management  
Used the software for: 2+ years

### "Senior Payroll Manager"

January 6, 2025

2.0

Production lags heavily, and causes impacts our payroll processing pace of completing payroll. We have to slow down to a slow pace as the system is very slow most of the time.

Pros

System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system

Cons

Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Dayforce HCM

seemed to fit our needs at the time. system is very intuitive when it is configured correctly

Switched from

[TriNet](https://www.capterra.com/p/192254/TriNet/)

change of business model and internal processes

Review Source

CB

Caroline B.  
HRIS Coordinator  
Retail  
Used the software for: 2+ years

### "Dayforce is a highly intelligent system with large reporting capabilities"

December 18, 2024

3.0

Pros

The payroll system is intuitive and reports are robust.

Cons

Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

They sold us with the reporting and international capabilities.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Paycom was antiquated and not suited for the growth our company experienced.

Review Source

MC

Milica C.  
HR Generalist  
Construction  
Used the software for: 2+ years

### "Great System for End Users (Employees)"

December 18, 2024

4.0

Positive experience overall. We were previously using an HRIS that didn't display all of the information we needed and our employees were never able to view it, so using Dayforce has made our employee's experience with their information positive but also provided them with the autonomy they didn't previously have in our old system.

Pros

It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place.

Cons

The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Wanted to begin using a new ERP that displayed HR data better

Review Source

SC

Shailyn C.  
Insurance Advisor  
Insurance  
Used the software for: 2+ years

### "Convenient and easy to use"

January 16, 2025

5.0

Quite good, never experienced any crashing, or it being shut down for maintenance. Like I said very easy to navigate, overall, I recommend Dayforce.

Pros

Very easy to navigate, well organize, and is very secure.

Cons

I haven't yet found anything that bothers me about Dayforce HCM

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Switched jobs and they had this software implemented already.

Review Source

SS

Sarah S.  
AVP - Human Resources  
Financial Services  
Used the software for: 2+ years

### "Dayforce Provides An Innovative All-In-One Solution"

October 25, 2024

5.0

I have been using Dayforce for almost 10 years. We still don't use all the modules (even though I would like to) but I hope we get there in the next few years. The features we currently use have positively impacted our efficiency and accountability. I greatly enjoyed attending the Insights conferences for several years and look forward to the new Discover Dayforce event this year. The FIT sessions, demonstrations, product updates, and opportunities to meet one-on-one with customer support reps are extremely valuable.

Pros

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Cons

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

Better options for the investment. Also, we had experience with Ceridian products and they were our introduction to Dayforce.

Review Source

SW

Shaun W.  
HR Systems Administrator  
Retail  
Used the software for: 1-2 years

### "Dayforce - Reliable, all-in-one package for the majority of your HCM needs"

June 17, 2025

5.0

From the perspective of a system administrator, Dayforce is a reliable, thorough HRIS/HCM package that touches all major items in an employees lifecycle - Ongoing maintenance can be time consuming, but the overall experience for end users is worth it. Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement.

Pros

All in one, start to finish employee lifecycle solution Onboarding and recruitment modules are leaders in the field Ability to thoroughly cover payroll and scheduling compliance for both Australia and New Zealand Both custom forms and workflows create genuine ability to fill any gaps you find in processes. Customer Success Management genuinely fights for their clients Uptime and environment support is reliable Integration options are vast and reliable

Cons

Upgrade cadence is too frequent, leaving me chasing my tail as an admin General support without escalation can be slow at times Some modules are still North American Focused (Benefits and Compensation specifically)

Review Source

YO

Yewande O.  
Recruiter  
Accounting  
Used the software for: 6-12 months

### "Dayforce HCM HRIS review"

November 14, 2025

5.0

Great overall experience clearing bugs and issues was easy and the customer support was top notch and easy to access

Pros

I got value for money as it captured all relevant candidate information, and it was easy to use and navigate different modules. Dayforce had good customer support

Cons

Payroll software was cumbersome, and made me tired of working on Payroll related task, I struggled with understanding Payroll dynamics

Review Source

AK

Ashley K.  
Tech  
Veterinary  
Used the software for: 1-2 years

### "Great for Time Punching + Tracking Your Hours"

June 5, 2025

4.0

Made clocking in and out a breeze. Positive overall experience with managing PTO and time off requests. Would recommend this app for small and moderately sized businesses (15 - 250 employees)

Pros

User interface was generally easy to navigate. Clocking in and out was easy as well. You have the ability to set up a range area making it capable to clock in in the parking lot, or anywhere near the building. Time saving for sure!

Cons

There were some app updates at the time I was using the app that would make it difficult to submit time off requests, but after a month or so the problem resolved.

Review Source

SC

STEPHANIE C.  
Manager, Payroll  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Manager, Payroll"

December 18, 2024

5.0

I have used Dayforce for over five years and participated in many intensive integration projects. I learned from each project, and I find Dayforce HCM easy to navigate.

Pros

Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help.

Cons

The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports.

Review Source

AM

Amanda M.  
Registered Veterinary Technician  
Veterinary  
Used the software for: 1-2 years

### "Dayforce HCM App is user friendly"

July 5, 2025

4.0

Overall I like how the different parts of the app are laid out. It is easy to access the different areas, and you don't need to click through multiple things to find the information you are looking for. I also found using the different sections of the app straight forward which was appreciated by someone who is not the most tech savy.

Pros

User friendly interface. I am able to easily locate and access the different parts of the app when needed.

Cons

When looking at the daily schedule for my team I am not able to see all team members working that day, only the ones in the same role/position as me.

Review Source

PB

Phoebe B.  
Payrol Manager  
Executive Office  
Used the software for: 1-2 years

### "Payroll Manager"

December 31, 2025

5.0

My overall experience has been positive because of the knowledge and expertise with the Dayforce support team.

Pros

The support team for Dayforce is outstanding. I do not know my way around Dayfoce too much, but I can get by because I am experience with payroll and human resource... Anyhow, the support team is so helpful.

Cons

I guess the con for me is that I am not that experience with handling a Canada payroll. But again, the customer support makes it a great experience.

Review Source

VR

Verified Reviewer  
SVP Human Resources  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Human Capital System"

December 24, 2024

4.0

Pros

Everything in one place, easy to use, good reporting.

Cons

Additional costs for each module is high. Customer service has suffered since COVID.

Review Source

JG

Joe G.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Dayforce is okay"

January 23, 2025

3.0

Like I said, it got the job done, but it wasn't my favorite platform.

Pros

This platform did what it needed to do, and it was nice to have an all-in-one platform for hiring, payroll changes, and time clocks.

Cons

This platform wasn't precisely the most organized. It wasn't too difficult to navigate, but everything was everywhere.

Review Source

VR

Verified Reviewer  
HRIS  
Financial Services  
Used the software for: 2+ years

### "Review of Dayforce"

October 17, 2024

5.0

it has been great! I have enjoyed getting to learn about the program and it's abilities.

Pros

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Cons

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Review Source

WM

Wyatt M.  
Payroll Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Dayforce Review"

December 18, 2024

4.0

Pros

User friendly - generally our processes integrate well with the functionality available

Cons

Some things that should be free are billable, such as using a standard system generated form and not having access to edit it without paying

Review Source

CS

Chelsea S.  
HRIS Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Dayforce- Helps all your People Needs"

September 24, 2024

5.0

Pros

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Cons

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Review Source

MHS

Mohammed Hareez S.  
Customer Success representative  
Financial Services  
Used the software for: 6-12 months

### "Dayforce experience"

February 6, 2025

5.0

My overall experience with Dayforce is really good

Pros

We use Dayforce for clock in and to see the data of our worksheet and its really fast and convenient

Cons

The least i like about Dayforce is its not well organized

Review Source

MC

Michelle C.  
Contact Centre Agent  
Airlines/Aviation  
Used the software for: 2+ years

### "Dayforce Review :)"

November 21, 2024

5.0

My overall experience the past few years using Dayforce has been steady, I have had issues uploading my Schedules into my Phone Calendar in the past, but Dayforce makes this really easy.

Pros

Dayforce is very reliable and it updates on time. I love all the information I have access to through Dayforce as well.

Cons

There is nothing I dislike about Dayforce.

Review Source

Christin C.  
Payroll Manager  
Retail  
Used the software for: 2+ years

### "Dayforce Live customer since 2014"

September 9, 2024

4.0

Having 3 countries live is hard but I wish we could do more for the simple items. For example, ROE in Canada, mainstream it instead of putting it in Payroll only.

Pros

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Cons

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

All in one system, better data management.

Review Source

DK

Demetra K.  
Benefits Manager and Payroll Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "All in one"

October 30, 2024

4.0

Pros

Dayforce allows us to house all HR, Payroll, and Benefit information in one place. It offers fun features like HUB, and TeamRelate.

Cons

Our industry is complex and team members have many different jobs. Work assignments in Dayforce can be difficult to work with given our complex circumstances.

Review Source

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