# iHomefinder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iHomefinder the right Real Estate CRM solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205125/iHomefinder/reviews --- iHomefinder 4.2 (40) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of iHomefinder Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews FB Frank B SEO and MarketingReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The support team is very good at responding quickly. If you want to build internal links to your pages, you have to do it manually, and that's okay if you have a small website and are not familiar with the benefits of SEO. If you have a large site, it becomes difficult to link to other pages.“ June 27, 2024 JL Joseph L Realtor and Web Dev.Real Estate, Self-employedUsed the software for: More than 2 years. “Mediocre software at best with unbelievably unethical business and pricing practices.“ December 2, 2024 jn john n realtorHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “at first signing up for their service costumer service was good at answering questions.“ April 11, 2024 LP Luke P Marketing DirectorReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Their customer support takes multiple days to respond, and only gives half of an answer.“ September 10, 2021 BI Berta I BrokerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “I am moving foward with a website thru them, hope to get the same customer service that I get with him. “ June 2, 2023 JR Jeff R Web DeveloperInternet, 2 - 10 employeesUsed the software for: Less than 6 months. “Their customer support is a kid in the Philippines who doesn't know what is going on.“ November 1, 2021 TB Terri B RealtorReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer support was great, there wasn’t a time where i felt lost or alienated after i bought the product . And i like that every time i had a question getting things set up someone was there to help.“ November 3, 2022 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shane T. Owner CEO Real Estate Used the software for: 2+ years ### "Exceptional Support From \[sensitive content hidden\] Made All the Difference!" December 1, 2025 5.0 My experience was very positive. Although I originally thought about canceling because I only use the IDX feed and not the other extras, \[sensitive content hidden\] helped me slow down, understand my options, and realize that the part I do use is valuable and working well for me. She didn’t pressure me, she just listened and helped me make a clear, informed decision. Thanks to her support, I ended up keeping my account. The software is reliable, the IDX feed works great, and their support—especially \[sensitive content hidden\] —is top-tier! Pros The support and communication. Specifically \[sensitive content hidden\] is genuinely amazing. She listened to my concerns, helped me work through my thoughts, and gave me the clarity I needed to make the right decision for my business. I mainly use the IDX feed, which works really well for my site, and \[sensitive content hidden\] helped me understand that it’s completely fine not to use every single feature. Her patience, professionalism, and willingness to walk through everything with me really stood out. Cons Some of the additional features—like the backend lead management dashboard—aren’t things I currently need, so the package felt a bit heavier than necessary for my workflow. The pricing can feel high if you’re only using a portion of the tools, but that’s more about my specific needs than the product itself. Review Source KB Karin B. Managing Broker Real Estate Used the software for: 2+ years ### "Happy Customer" August 26, 2025 5.0 We have been incredibly satisfied with our entire iHomefinder experience and feel it has definitely enhanced the professional look of our business. Pros Customer support and follow up while setting up and maintaining our website has been absolutely phenomenal. Cons Technical support requests are not necessarily addressed as speedily as we'd prefer, but we have received a resolution to each issue we've encountered - which have been few. Alternatives considered [Propertybase Salesforce Edition](https://www.capterra.com/p/122129/Propertybase/)[Chime](https://www.capterra.com/p/228456/Chime/) Reason for choosing iHomefinder Better features, better quality, better customer support. Review Source AK Andonia K. Realtor Real Estate Used the software for: Less than 6 months ### "\[sensitive content hidden\] was great!" March 6, 2026 5.0 Overall good so far. Look forward to capturing the leads and I like the simplicity of the software and follow ups. Pros \[sensitive content hidden\] is a great Client Success Manager. She went above and beyond to help us and even stayed a little after 5 pm. Appreciate the dedication and helping us out. Cons I had to wait about 2 weeks to have someone install it on the website and was paying during that time. Wish this could be sooner in he future. Review Source JL Joseph L. Realtor and Web Dev. Real Estate Used the software for: 2+ years ### "Under no circumstances should you get iHomefinder... - 3 year customer" December 2, 2024 1.0 Mediocre software at best with unbelievably unethical business and pricing practices. Pros The software itself isn't horrible. The home search & lead capture seems to work fairly well. Cons Where to begin... I was a loyal customer for three years before they continually upped the monthly cost. At one point they tried several times to convince me to upgrade to their higher end tier with the CRM add ons which I very much didn't want. I was assured that I'd be grandfathered in at my current plan & rate before they then forced all users to upgrade with a 50% price increase. After scrambling to find a replacement & working to rebuild parts of my website, I finally requested to cancel. They then charged me an extra month afterwards stating they require a 30 day notice to cancel which is conveniently not visible on the account dashboard where they give cancellation info. Go with any other any other company. The software will be better, the price will be better, the support will be better & I can guarantee the customer experience will be better. Alternatives considered [Showcase Workshop](https://www.capterra.com/p/130113/Showcase-Workshop/)[MLS Router API](https://www.capterra.com/p/10018040/MLS-Router-API/)[IDX Broker](https://www.capterra.com/p/210528/IDX-Broker/) Reason for choosing iHomefinder At the time, seemed like the only option with a relatively modern design. Review Source RS Rick S. Realtor Real Estate Used the software for: 1-2 years ### "Great product!! Highly Recommend It!!" August 27, 2025 5.0 My experience with iHomefinder has been top-notch. They have designed a product that integrates seamlessly with my website, providing the consumer with a great experience. Plus, the backend is highly customizable. As an agent, I have everything in one place, and the customer support is excellent. It is an easy system to use and a great value for the money. Pros I love the fact that everything is in one place for me. IHomefinder handles lead management and email marketing, and my daily tasks are available to me each day. No need for any other software or CRM, everything you need is in one place. Cons Nothing at all, it is a product that is constantly being updated and improved. They listen to the agents' needs. Switched from [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) Everything in one place didn't have to use more than one platform Review Source aG angela G. Realtor Real Estate Used the software for: I used a free trial ### "Thanks iHomefinder!" August 3, 2021 5.0 Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to! Pros I am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site. Cons Although I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet. Alternatives considered [Lead Carrot](https://www.capterra.com/p/198376/Lead-Carrot/) Reason for choosing iHomefinder You're expected to write articles for a blog on a regular basis, which I am not going to do. Review Source Response from iHomefinder August 6, 2021 Thanks for the review, Angela. Yes - we do include regular blog articles and website setup and personalization services with our hosted IDX website account option. We're glad you found that helpful! KJ Keith J. Web Developer Real Estate Used the software for: Less than 6 months ### "iHomefinder beats other competition" February 25, 2021 5.0 Compared to their competition, I feel the layout and overall design and functions far exceed their biggest competitor. Pros This integration works well with many Wordpress sites. There are videos that help out how to get setup. Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use. Getting to the dashboard is simple and easy to the broker. Cons Customer support is not 24/7 but usually responds within a day or two. Also, the plugin is a little bulky so make sure you run it on a fast web host (which we are not yet). Alternatives considered [IDX Broker](https://www.capterra.com/p/210528/IDX-Broker/) Reason for choosing iHomefinder Price was a big deal for my client since they are a small brokerage. Review Source BH Brian H. Agent Real Estate Used the software for: Less than 6 months ### "Professional looking property searches" October 7, 2022 5.0 Excellent. Pros Integrated idx and website. Good documentation, incredible support. The few small issues I have had have been handled quickly and completely. Very customizable. Cons I'm only writing this review because an annoying pop up gets in my way every time I try and do lead activities in the back end. Love the rest of the software, but this pop up is ridiculous! Reason for choosing iHomefinder ... Switched from [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) ...Needed something simpler, more straightforward that could still give a highly professional experience to the end user. Review Source Ivan G. Developer Marketing and Advertising Used the software for: Less than 6 months ### "Support Is The Seller" August 1, 2022 4.0 The best part of using this has been working with Art G. Incredibly knowledgeable and friendly, he's been a valuable resource to get things going. Pros The ability to bring in the MLS listings to the frontend Cons The Wordpress integration leaves a bit to be desired. A lot of time and preperation is needed to create pages/listings. Supporting docs are not as useful as they can be. Review Source Response from iHomefinder November 1, 2022 Hi Ivan - After installing the Optima Express WordPress plugin, the IDX pages are already populated with different IDX features and they're ready to be used - you just need to add the IDX page links to your site navigation. You can also replace your site navigation menu in WordPress with the provided Optima Express menu, which has all the page links included. In addition to the IDX pages, you have the option of adding many different features such as property search maps, listing galleries, MarketBoost Market reports, and registration forms to your own WordPress pages and posts using shortcode. Please contact our support team if you have any questions about the above - they'll be happy to help you. VR Verified Reviewer Real Estate Broker Real Estate Used the software for: 2+ years ### " Very pleased " December 8, 2021 5.0 Overall, really good experience. Pros Very easy to use and keeps track of my real estate leads in a CRM Cons It took a while to learn to how use it. Review Source JA Jean A. Broker Real Estate Used the software for: 1-2 years ### "My NEW Web Site" February 11, 2021 5.0 Working great for my business. Pros I searched for a new Real Estate Web Site... and found iHomefinder a little over a year ago. So far it is working out great! Very user friendly and was easy to set-up. Cons Was a hard decision to change Web Sites... since I had my other one for over 10 years. Reason for choosing iHomefinder Ease of use and needed a change. Review Source JA Jim A. Broker/Owner Real Estate Used the software for: 6-12 months ### "The ihomefinder is the best bang for the buck. Can't beat the price or the service" December 12, 2020 5.0 Very good people to work with and they know there title. Pros Its so easy to navigate through. I am not up to speed on computers but with this site anyone can walk through it with ease. Cons Nothing of course i wish it was free but it almost is. Review Source rS rostik S. rédacteur Entertainment Used the software for: 6-12 months ### "le localisateur" November 26, 2021 4.0 Pros Très simple d'utilisation et l'interface est soft avec des couleurs calmes et appréciées Cons Quelques bugs qui rendent l'utilisation un peu difficile Review Source JB Jonathan B. Broker Real Estate Used the software for: Less than 6 months ### "Great company!!!" November 3, 2021 5.0 Overall good. More 1:1 technical support is ideal though. Pros It tracks my leads. It notifies me when someone signs up on my website. Cons I would like easy access phone support to build pages on my site. I also don’t like the fact that I can’t add plugins Review Source FB Frank B. SEO and Marketing Real Estate Used the software for: 2+ years ### "SEO Limatations with hosted IDX Website Account Option" June 27, 2024 3.0 The IDX solution has many features. The support team is very good at responding quickly. If you want to build internal links to your pages, you have to do it manually, and that's okay if you have a small website and are not familiar with the benefits of SEO. If you have a large site, it becomes difficult to link to other pages. There are many plugins on the market that can help with this problem. The iHomefinder people need to implement one of these plugins as a hosted IDX website account option Pros If you're self-hosting your website then the Ihomefinder solution is perfect. Cons If you're considering the hosted IDX website account option, it's crucial to understand its significant SEO limitations. Internal linking has become one of the most important aspects of SEO. Interlinking pages manually is a pain in the ass! Please provide a plugin option for interlinking. Review Source KP Kassi P. Broker Real Estate Used the software for: Less than 6 months ### "RUN They Lie" July 8, 2024 1.0 Pros Nothing. They lied. Horrible customer service Cons This company lies about their services. They told me I could customize the API and I couldn't. They charged my alot of money before they canceled my service and they wont refund the money. I wish I read the reviews before I tried this company. Review Source JR Jeff R. Web Developer Internet Used the software for: Less than 6 months ### "Overseas Support, Poor Customer Support & Billing Without Authorization" November 1, 2021 1.0 Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software. Pros Never even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems. Cons They are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution. Reason for choosing iHomefinder Their support sounded promising, but it's a bit of a joke now. Review Source Response from iHomefinder January 20, 2022 Hello Jeff, We take your satisfaction seriously and we're very sorry to hear that things somehow got off on the wrong foot with your first experience with us. Everything required to access and set up a new account is emailed immediately to the email address associated with the account. We're always willing to resend this information when requested. We're fortunate to have a great support team here in the U.S. who receive very positive feedback in our satisfaction surveys. We also have additional overseas staff who field overflow calls during the busiest periods (much better than voicemail). To clarify our account cancellation and billing policy, account cancellations require a 30 day notice. These terms are stated in the license agreement that must be signed. We have hundreds of very satisfied web developers we work with regularly, and we would love to have another chance to add you to that list and help you serve more real estate clients into the future. AJ Anita J. CEO Management Consulting Used the software for: 1-2 years ### "iHomefinder what a jewel of the best software ever for a realtor" October 29, 2022 5.0 I love iHomefinder will be a customer for life this software helps me be the best realtor ever. Pros What I love about ihomefinder idx mapping for real estate properties and contact leads. Cons There is nothing I like least about the software I found all to be great value in the long run. Review Source jN john N. realtor Human Resources Used the software for: Less than 6 months ### "unable to cancel" April 11, 2024 1.0 Pros at first signing up for their service costumer service was good at answering questions. Cons After using it for few days and encounter a lot of issues and ihomefinder unable to resolve I decided to reach out to cancel. I tried to contact them at a few different emails but no one answering me back for week. Time and money waste and have to deal with a horrible company like this. USELESS Review Source Response from iHomefinder May 29, 2024 Hello John - We're very sorry to hear about your experience. We take your satisfaction very seriously so we'd like to learn more about what happened. We'd greatly appreciate it if you could share more details for us to further investigate. If you're willing to do so, please reply to the email address provided with this response. CP Curtis P. Realtor Real Estate Used the software for: Less than 6 months ### "Highly recommend " October 2, 2021 4.0 It’s been great so far. I am happy with my decision and suggest to realtors to use this software Pros The user friendly platform allows me to navigate easily Cons I would enjoy the use of more widgets and layout options Review Source Response from iHomefinder October 6, 2021 Hi Curtis, We're glad to hear you're enjoying your account. In case you missed some of the available widget options, check out this article which lists all the available widgets and what they do, along with links to instructions for using them. Some of these can add a lot of flexibility with your layout. Guide to iHomefinder IDX Widgets: www.ihomefinder.com/blog/product-news-and-tips/guide-to-ihomefinder-idx-widgets/ Some IDX content has less layout flexibility due to display guidelines which MLSs require and enforce with IDX property listing data. We take compliance with these guidelines seriously so that our clients won't be subject to service disruptions that can occur due to violations of these guidelines. We also have a very exciting new release coming (free update) that we think you'll love, and it will offer some new display options. We're not announcing a date yet, but stay tuned! JO James O. Realtor Real Estate Used the software for: 2+ years ### "Website review" October 26, 2022 5.0 Very good, happy with the company Pros I mostly like how you can stay organized, send emails, texts, listings, searches, etc... Does it all. Cons That the system doesn't automatically set up client on a search, you have to do it yourself. Time consuming. Review Source LP Luke P. Marketing Director Real Estate Used the software for: Less than 6 months ### "Difficult Implementation, when promised it would be easy" September 10, 2021 2.0 Overall very poor experience, from setup to support. The product doesn't quite work how the sales person describes, and everything has been so difficult it often feels like a waste of money. Pros The features are great. It would be hard to find similar features at this price. The marketing tools can be used well, if you can manage to find the time to set them up. Overall, the web pages can look nice, but it takes a lot of work to get them there. Cons The customer support. The initial setup comes with one of their set-up team members to create "markets" that you request. They only did half of the requested markets I put in, and then stated that they completed all of them. The generated web pages have had so many issues, it's taken multiple months to get something that just works on my site. Their customer support takes multiple days to respond, and only gives half of an answer. They will usually tell you just to look at the knowledge base, which is poorly organized. Multiple Issues I have had they have not been able to figure out. I am using a Wordpress Divi website, which they recommended to use. Review Source Response from iHomefinder September 20, 2021 Thank you for your feedback, Luke. We are looking into the points you made which led to your dissatisfaction, and we hope you find that your experience improves going forward. VS Vanessa S. Designated Broker - Owner Real Estate Used the software for: Less than 6 months ### "Ihomefinder should be on your list of companies to consider when purchasing your next RE Website" April 27, 2023 5.0 My experience was excellent, firstly they listened to my hopes and concerns. I also felt they genuinely care about their clients. Their customer service is without a doubt, the best I have ever received. I also liked the fact that they are constantly innovating their product. I had a really enjoyable experience working with, \[sensitive content hidden\]. Don't take my word for it, try them for yourself. You will be glad you did. Pros Their product is 1st class and their people exceptional at what they do. Cons The learning curve on the backend, but already I am starting to feel more comfortable with the help of iHomefinder's support team their learning center. Review Source IM Ijlal M. Managing Broker Owner Real Estate Used the software for: 2+ years ### "My iHomefinder website" August 10, 2021 5.0 I like iHomefinder, a lot, since 2017. They haven't disappointed me yet. Pros The software is easy to use. I would not continue to pay for it, monthly, if it was difficult to use. Cons I haven't figured out yet, to know what I don't like about the software, because every time that I discover that I need something, the customer support, supplies it. Reason for choosing iHomefinder Customer service, customer support and ease of use. Review Source VR Verified Reviewer Real Estate Broker Real Estate Used the software for: 1-2 years ### "Don't use this service!!!" March 2, 2023 1.0 This was a dishonest experience, as I was not treated as a valued customer. I was overcharged for monthly services. Whenever I inquired I either did not receive a response or was given the run-around and told to contact different departments. Pros Not much! The services left much to be desired; and I was constantly given the run-around. Lacking in honesty. Cons It was not properly explained! I was also over billed monthly for the services Reason for choosing iHomefinder I was given a good pitch! Review Source Response from iHomefinder March 27, 2023 We're very sorry you had a bad experience and we'd be happy to look into this more if you will contact us. Talk to a Capterra advisor for free and get results within 15 minutes.