# Page 2 | iCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is iCloud the right Cloud Storage solution for you? Explore 1934 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204717/iCloud/reviews

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iCloud

4.6 (1934)

[View alternatives](https://www.capterra.com/p/204717/iCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of iCloud

## Showing most helpful reviews

Showing 26-50 of 1934 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maragaret L.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "A Great Storage Source"

January 13, 2026

5.0

I've been using it for over ten years. I've always loved taking many pictures and videos so it's great to have iCloud storage. I like using iCloud on my computer to control my contacts, delete files I've downloaded that I no longer need and other everyday functions to keep my iPhone clean up from clutter. ICloud also includes email.

Pros

I have many images of family and friends that I store in iCloud. Also my phone camera takes professional images of my art to upload to my website. I store hundreds of these images in iCloud. This is a great business convenience for me.

Cons

I don't always remember my password when needed and it's difficult to remember it because I create lengthy passwords.

Review Source

JR

Julie R.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "iCloud for small busineess"

November 18, 2025

5.0

So far, as I am learning, I have had a good experience with this tool. I am encouraged and look forward to organizing my small business and growing my clientele and marketing practices.

Pros

I just changed from android to the iPhone and I am new to iCloud. I am beginning to use it so I am in the learning stages. So far I can save all my transferred documents in the Cloud and I am learning to store my pictures in there as well. So far everything is saving well and I can find everything I put in there.

Cons

Well navigating has been a challenge because I am new to the Apple way of doing things. I believe, as this software is designed to create, save and share I will soon be able to do everything needed to drive my business.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I changed from android to iPhone and decided to give the iCloud a try.

Review Source

NW

Nathaniel W.  
Managers  
Food & Beverages  
Used the software for: 2+ years

### "The appler is here"

January 9, 2026

5.0

Outstanding service top-tier management and my data could not have been anymore. I have no complaints about Apple ever.

Pros

I have been using iCloud since 2009 and I think that is one of the most reliable sources of data management in the network currently, I’ve been a faithful Apple customer for years upgraded as much as I can and use as many of the options that they provide, and this has been always one of the best because everything is all at once from device to device

Cons

The only issue that I don’t like is that it’s not compatible on android devices or devices I do not run off of Apple

Review Source

JJ

Jon J.  
HR Coordinator  
Dairy  
Used the software for: 2+ years

### "Default for Apple, works okay for Windows"

January 17, 2026

4.0

iCloud is the default for iPhone users, and Mac users. But it has many uses, and a lot of features beyond file sharing. Password manager, hide my email and private relay offer secure features for a low price. When you do want to share documents and files, it works well (but do keep an eye on windows implementations).

Pros

File management is smooth and painless, especially with Apple devices: your photos, documents and passwords are stored in the cloud and instantly accessible everywhere. With the addition of a small app, this extenders to windows. Zero learning curve for iPhone and Mac users: it just works.

Cons

Windows app is still a little buggy (recently files were not uploading, and the app didn’t reply me why - I had to do a lot of digging to see the reason was I had changed my password and needed to update it).

Review Source

Alexandru P.  
Addetto vendita  
Consumer Goods  
Used the software for: 1-2 years

### "iCloud ecosistema "

February 25, 2026

5.0

Se si ha più di un prodotto apple da creare l'ecosistema è imbattibile. Intuitivo, facile da usare e con un costo tutto sommato sostenuto se si divide in 5 con la condivisione famigliare

Pros

Facilità di utilizzo e l'immediatezza nonché la coesione ed integrazione tra i vari dispositivi Apple Backup e ripristino imbattibile, basta inserire il tuo indirizzo iCloud e trovi tutto su tutti i tuoi dispositivi. Protezione avanzata dei dati Ecosistema famigliare, il piano può essere condiviso con un massimo di 5 persone

Cons

Spazio gratuita abbastanza imbarazzante solo 5Gb. Funziona solo nel loro ecosistema creando di conseguenza una gabbia la famosa gabbia dorata. In un'ottica di collaborazione e lavoro di squadra rimane molto limitato rispetto Google drive o onedrive

Review Source

KK

Khiana K.  
Customer Service Representative  
Construction  
Used the software for: 2+ years

### "Solution for extra storage"

July 25, 2025

3.0

I appreciate that iCloud allows me to easily access my files across devices and allows extra storage without needing to upgrade to a new device. The support agents are always friendly and do their best to help when I contact Apple. I wish it was less expensive and you would be notified before items are removed.

Pros

I like that my files (photos, notes, documents) can be shared across various devices easily - both work and personal devices. I also like that when I upgrade to a new Apple product, I can just sign back into my iCloud and have everything set up easily!

Cons

When my iCloud was full it deleted my items (files from my work computer as well as photos from my personal phone) without notifying me that this was going to happen. When I called Apple support, they let me know my items were gone and there was no way to retrieve them. They do not notify you when items will be deleted, only when your iCloud storage is full. When I needed to upgrade my iCloud storage, I found there was no in-between option. I wish there were more scaled options or you could create your own package of what amount of storage you'd like to purchase. It's expensive to be paying $14 with taxes every month for extra storage however, I had no choice but to upgrade so my devices would function properly. With low storage space, they were glitching.

Review Source

Erika B.  
Licensed Massage Therapist  
Alternative Medicine  
Used the software for: 1-2 years

### "Easy peace of mind! "

July 28, 2025

5.0

Overall it’s really simple to use, I highly trust that everything is where I put it, and my favorite part is that if my devices (or multiple devices) are damaged or lost, I can just log in from a different device and find my saved items AND do a restore from my device backups. It provides peace of mind for me!

Pros

I love using iCloud! I store A LOT of my files on it as well as all of my photos! It makes it really easy to find what I need when I need it due to the ease of file organization. It’s a very easy learning curve.

Cons

Currently I don’t really have a Con, but my concern is that in the future the cost will increase. Right now it’s inexpensive and a great value for the cost but I’m afraid that the price will increase and then I will have to move everything.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

My OneDrive always seemed to get confused and so it wouldn’t seamlessly sync, and I would have to log in multiple times.

Review Source

RH

Ronisha H.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "iCloud review "

December 18, 2025

4.0

Overall, I appreciate and like iCloud. The pros outweigh the cons. It’s great to know that atleast you can store your memories for when you need them.

Pros

I like that I can store many of my personal files in the iCloud even when my phone storage is full. That gives me an extra sense of assurance I’ll be able to keep and transfer those things if and when I attain new devices.

Cons

The free storage sometimes fills up way too quickly. And then there is no other option but to purchase more. And that sometimes makes the device move slower with downloads etc when or if you can’t purchase more at the time.

Review Source

Erick L.  
CEO  
Design  
Used the software for: 2+ years

### "iCloud always has your back!"

December 16, 2025

5.0

My overall experience with iCloud has been great. I been a iPhone user & iCloud always has my back. Whether I need my files, or photos or apps, iCloud has your back!

Pros

I enjoy its deep integration with Apple devices. It automatically syncs photos, files, messages & backups across iPhones, iPads & MacBooks. iCloud makes the Apple ecosystem feel seamless, consistent & reliable

Cons

Not much, but maybe just its limitations outside of apple devices. Would be nice if more things would be compatible with iCloud or apple devices in general.

Review Source

AS

Alexis S.  
Owner  
Retail  
Used the software for: 2+ years

### "Great app to store everything!"

February 19, 2026

5.0

My overall experience with iCloud is very positive besides the security support issue. I love that everything is all in one place though so that is really cool.

Pros

What I like most about iCloud is that all of my information is stored here and I can get online and also access it.

Cons

What I like least about iCloud is the security features because support isn't helpful when needing help signing in.

Review Source

VR

Verified Reviewer  
AI QA  
Information Technology and Services  
Used the software for: 6-12 months

### "Best only for Mac and iPhones not integrated with Android or Windows "

December 15, 2025

3.0

Icloud caused me more frustrations then it helped me out just because I need a cloud app that is easy to integrate with both office and Google and Android platforms.

Pros

iCloud does have the fastest upload speeds and accepts multiple formats of different files to be saved to the cloud

Cons

The price and hassle of trying to access iCloud from my windows computer or my work tablet didn't make it worth paying for.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Had an iPhone for my personal device but now have switched away from iPhone due to the integration problems I kept having

Review Source

KB

Kate B.  
Photographer  
Photography  
Used the software for: 2+ years

### "Storage and Collaboration that I Need for My Photo Studio."

October 19, 2025

5.0

iCloud has revolutionized the way we manage client photoshoots and send proofs. It is easy to organize shots by event and client, minimizing mistakes and enabling us to send faster. Keeping images safely on-the-go has enabled me to maintain my business in a flexible yet professional state.

Pros

Being a photographer with White Pine Photography, the ease of file sharing and organization with iCloud is a blessing. I prefer how I can sync and back up my client galleries regardless of the device I am using. Learning how to use it is essentially zero, and this makes me feel comfortable knowing even my newest staff can get into files securely and efficiently.

Cons

Storage is my greatest concern. High-resolution photography takes up space quickly, and moving up to a larger plan costs a lot for a small studio like ours. Occasionally, I have suffered from slow syncing with big files, which makes the workflow drag during peak times.

Review Source

CU

Chidubem U.  
PSW  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Welcome to My ICloud Journey"

November 5, 2025

5.0

iCloud has generally been helpful for me. My phone storage gets filled up easy and I use iCloud storage for important details. Plus to ability to retrieve infos even on your next device is cool.

Pros

I love the option of cloud storage and the idea of file sharing. I like the fact that you can managed and organize your files on iCloud with ease. It’s worth the money spent because additional storage space is most time needed. Easy to learn and start up.

Cons

Slow customer support sometimes. I have also Notices on rare occasions few bugs and issues. Prices could also be better.

Review Source

VR

Verified Reviewer  
Training and Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "iCloud great for Apple users"

December 24, 2025

5.0

iCloud is great for backing up photos, videos or other file types from your iPhone, iPad or Macbook and is easily accessible on devices.

Pros

iCloud allows you to access your data directly on your linked apple devices. When you buy a new apple device you get the option to restore from an iCloud Backup which is useful.

Cons

Can be pricey when you go up plans. It is not great for business use like file collaboration with teams.

Review Source

VR

Verified Reviewer  
Technical Director  
Religious Institutions  
Used the software for: 2+ years

### "its an apple thing"

December 16, 2025

4.0

overall if you are an apple user then icloud is something you kindof have to be ok with to keep things together.

Pros

I think if you have an iPhone and mac or ipad then icloud is really great to have and keep everything aligned

Cons

icloud can be a bit hard to use and a little less intuitive then dedicated cloud storage providers out there.

Review Source

HH

Haliee H.  
Technical Support Specialist I  
Machinery  
Used the software for: 2+ years

### "iCloud Stays Ahead of the Competition"

April 14, 2025

5.0

I've been using Apple and iCloud as a consumer since the mid 2000s or early 2010s. I also worked in an IT/Retail environment providing support to Apple devices and iCloud overwhelmingly beat the competitors in terms of automatic backups without data loss. (As long as you know your password and have some sort of 2FA option enabled)

Pros

I like the seamless integration of photos, passwords, keychains, browser data, backups, and other media into my other Apple (and even Windows) devices.

Cons

I dislike that iCloud isn't a little more transparent about deleting things from your device ALSO deleting it from the cloud (think individual pictures, etc.) and I think options should be available to download photos in BULK as a direct download or compressed file, torrent, etc.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing iCloud

For seamless integration for iPhones without extra steps.

Review Source

MM

Michele M.  
Team Coordinator  
Telecommunications  
Used the software for: 2+ years

### "M.Mack iCloud Perspective"

August 21, 2025

5.0

Pros

What I like most about iCloud is how it allows me to store, access and share data such as photos and videos and documents in one central repository.

Cons

Ever since I started organizing files in my iPhone 11 in 2021 with iCloud, it has never been in vain even on a single instance.

Review Source

JC

John C.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "My favorite iCloud"

January 22, 2026

5.0

iCloud is a powerful tool . It stores my photos, videos, contacts, documents etc. It work well on both iOS devices !

Pros

\- It makes file sharing easy - I like their customer support team - File management is easy to do - I like as it is easy to learn - I really like the auto- backup advantage - I like as it synchronizes with ease

Cons

\-I don’t like as there is presence of bugs and issues -It has a high value for money as it requires to buy more storage once it is full

Review Source

EJ

Emily J.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product, low price."

June 6, 2025

5.0

I have liked my experience with iCloud. I think especially for use with Apple products like iPhone and Macbooks, it is a great way to store files in both the professional and personal setting.

Pros

I like the amount of cloud storage I receive for the low cost each month. My files feel secure and I have ample storage.

Cons

It sometimes has a slow load time for items and files that I need to download from the cloud onto my device.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing iCloud

The integration with Apple products was better for me and my team.

Review Source

CJU

Chiamaka Juliet U.  
Case manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Best storage for apple users"

November 9, 2025

5.0

Over all, it has been a good experience. File safety and accessibility is priority for me. As someone who uses apple products a lot, it is beneficial to me.

Pros

I like that icloud saves my contact, files, pictures and everything across all my apple products like my phone and tablet. There is this calm it provides knowing that all my files and documents are safe and will be accessed whenever i need it since the files are shared across all my apple devices.

Cons

I dont like that the icloud space gets full fast and it is expensive to upgrade to a higher storage.

Review Source

JS

Johnathan S.  
Database Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The seamless got a price!!"

November 23, 2025

3.0

I have been using iCloud since I got my first iPhone, a 6s, and I am still using it. Sharing files across devices or with friends smoothly keeps me using it.

Pros

My favorite part of iCloud is that it offers a seamless cloud storage and file management across all my Apple devices. There is no difficulty in using it. File backup for a new device is always smooth.

Cons

iCloud's pricing can stop boring me. For someone like me who takes a thousand photos and videos per day, the cloud storage fills up fast so Apple's malicious payment system can take place.

Review Source

KF

Kam F.  
Director  
Education Management  
Used the software for: 2+ years

### "iCloud & data storage! "

December 29, 2025

5.0

It’s been great. I really need a data storage extension alternative. And it’s been very helpful for me.

Pros

The storage space is so helpful because I have tons of photos and videos. And I don’t have to lose any if I don’t want to.

Cons

I don’t understand quite how it works. Or how to retrieve very old photos & videos. For example I’ll see pics on a video collage randomly that are not on my phone anymore from years and years ago. And I’d like to know how the data storage process actually works.

Review Source

TW

Todd W.  
Escrow Manager  
Real Estate  
Used the software for: 2+ years

### "Easy and simple but could use a price adjustment"

October 17, 2025

4.0

Overall, iCloud is simple to use, setup, and access. Managing files is a breeze and it's simple to share them. I wish the price was a little better.

Pros

iCloud is relatively simple to use with great options for sharing your files and organizing them. It's great being able to access your files from virtually anywhere.

Cons

I think the price is a little steep once it passes the bottom tier. If the bottom tier had a little more storage, then the price would be acceptable.

Review Source

JM

Joanne M.  
Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "iCloud Love it or Leave it!"

December 14, 2025

5.0

I found it rather simple to use once you got used to the interface. I would rather keep my photos on ICloud instead of my phone and it convenient for backing up your devices.

Pros

I enjoying being able to file share easily, it allows you quite a bit of storage space for all your photos and videos.

Cons

iCloud makes me nervous when I hear that hackers target ICloud. With the amount of data it holds it’s understandable why they’d be a target.

Review Source

RF

Robert F.  
Sales Representative  
Food & Beverages  
Used the software for: 2+ years

### "iPhone smooth maker"

January 5, 2026

3.0

Using it for free and I like all features for making iPhone use a good experience. It’s okay that the 5 GB is poor, but if you want more, purchase.

Pros

I love the ability to save my photos, WhatsApp messages, iMessages, contacts, and all data on my phone. For an old Google Drive and Android user, I found iCloud smoother.

Cons

I’m sorry but the 5 GB is too insufficient for a minimal use. Apple pushes users to purchase some storage on a phone that’s already expensive.

Review Source

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