# EasyPost Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EasyPost Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/204351/Shipping-Software --- # EasyPost Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EasyPost ## What is EasyPost? EasyPost offers a Shipping API that solves complex shipping problems for online merchants, enabling the delivery of an online shopping experience that delights customers. Our best-in-class Shipping APIs provide end-to-end flexibility and more control over parcel shipping and logistics processes for eCommerce retailers, fulfillment centers, marketplaces, and enterprises. Create a free account and start shipping with dozens of carriers. Your first 50,000 labels with us are free! ## What is EasyPost used for? [Shipping](https://www.capterra.com/shipping-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EasyPost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.easypost.com/&name=EasyPost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EasyPost 3.9 (17) VS. [4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (17) Ease Of Use 4.0 (1,288) Value For Money 4.0 (15) Value For Money 4.1 (1,164) Customer Service 3.8 (16) Customer Service 3.9 (1,153) ## EasyPost alternatives [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (46)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (75)](https://www.capterra.com/p/148441/SKULabs/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204351/Shipping-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipping Management 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Third-Party Integrations 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Label Printing 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Shipment Tracking 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Returns Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Status Tracking 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction EasyPost 27 features Outsource and manage third party logistics Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Import and export data to and from software applications A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another Intended to be used by online stores Intended to be used by freight brokers and logistics companies Track and manage inventory levels to maintain proper supply Process of printing custom labels through various methods. Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Generate quotes or estimates for customers Track and facilitate returns of products sold Plan availability and assign specific time slots for tasks and resources The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction The ability to manage shipping audits for third parties such as clients Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.6 (17) 3.6 Based on 17 reviews ## Pricing Value for money 4.0 (15) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (15) 4.0 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (16) 3.8 Based on 16 reviews ## User reviews Overall rating 3.9 Based on 17 reviews Filter by rating 5(7) 4(5) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent Lloyd P. Generall Manager Consumer Goods ### "They are fine until you have a problem or a broken package claim. Then their customer service is horrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2026 Horrible customer service for a broken package claim. It has been ongoing for over 5 months and we still have not been reimbursed. Pros It was fairly easy to ship thru FAIRE. Their rates are competitive somewhat but their customer service leaves a lot to be desired. We would NEVER recommend them to anyone! Cons When we had a damaged Products the company kept putting us off even after submitting photos of the damage and packing material. After 5 months they still are asking for more photos and explanations. At this point they are way past the time frame allowed for UPS and FEDEX so obviously they are trying to get out of paying the claim! We will never use them again to ship our products thru FAIRE or any other of the websites we do business on including Michaels and Walmart. Stay away from these people! They are not worth the risk. THey are review rated at 4.0 but they should be rated at 1.0! Alternatives considered [UPshow](https://www.capterra.com/p/158167/UPshow/) Reasons for choosing EasyPost NO CHOICE, as it is part of the FAIRE experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alex B. Managing Director Computer Software ### "Easypost the solution to global shipping" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 3, 2024 Its been OK. The support is actually very good and responsive despite us being in the UK and them being in the US. We have used other vendors in the past and Easypost has been the best so far. Pros It allows us to integrate with one software provider and opens up a whole network of global couriers and services that we can then offer in our product to our customers. Cons Its so complicated, not necessarily Easypost directly but moreso the world of shipping and frieght so its actually taken us about 4 years before we have a product that most of our customers are happy with. They have also done updates recently that have slowed the API calls down by 200% which has a knock on effect on our services to our customer. Switched from [Metapack](https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/) Metapack's support were so poor it was nearly impossible to run/integrate the software without that partnership approach Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lucas H. Owner Retail ### "A good workhorse if you have an API integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2024 Customer service has been very responsive. Pros EasyPost offers their services without a monthly fee, and they integrate via API with other platforms. Prices are competitive. Cons There is no direct integration with WooCommerce--or, to my knowledge, with other ecommerce platforms. That means their dashboard isn't as useful, because pending orders aren't shown there. I don't like that the account has to be funded in advance rather than labels being billed to a credit card as they are purchased. Switched from [Shippo](https://www.capterra.com/p/146146/Shippo/) EasyPost offered more services without a monthly fee (although there are some fees for actions taken on the platform). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OC Olivia C. CEO Retail ### "Simple to use and good pricing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 30, 2024 Overall, EasyPost is cost effective when it comes to finding the best postage rates. Pros I like the selection of postage options EasyPost offers. Cons I’d love to see a few more postage/courier options to choose from Switched from [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Better pricing and selection of shippers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tai B. owner Printing ### "Very very frustrating" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 23, 2024 Not great at all. We had to purchase this as part of another software package and we are trying to like it but it's ridiculously frustrating to use. For the long term maybe it would make sense but right now we're dumping a ton of time into shipping tasks that only take us minutes in stamps.com or shipstation. Pros Honestly nothing so far, we're stumped by this but we're basically going in circles just trying to do simple tasks like creating a batch of usps shipping labels from a csv file, something that is easy to do in almost every other software. Cons It's very customizable but ridiculously difficult to set up simple tasks in Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rob C. Technical Program Manager Consumer Goods ### "EasyPost Basic" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 31, 2023 We use EasyPost as our backup TMS and it works fine. Pros Configurations are easy. Billing and shipment tracking are simple. Cons Support is lacking. Only way to receive a response is through email. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reasons for choosing EasyPost Prior knowledge of system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Malissa Cooke M. Owner Photography ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Pros Easypost has made my shipping process easy and seamless. I am able to track shipments with the click of a button. Cons It is very cheap, sometimes seems too good to be true! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sampath M. PM Program Development ### "pmo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 23, 2021 Pros Flexibility and integrated software availability. Cons We can improve user interface with more advanced GUI Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM KALA MALLIK M. graduate research assistant Farming ### "good delivery" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2021 It is hassle-free and cheap and anyone can afford it. It is worth using it, I did not face any struggles. Pros the product has been tied up with multiple courier services and they act as a third party, but overall delivery is good and reliable. Cons I don't find anything wrong with it and it is cheap also compared to the direct services. they also have multiple tie-ups which is an advantage to deliver the product on time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gil R. Director of engineering Biotechnology ### "Easy Post as a broker for shipping carreirs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2021 In general, the documentation is good, integration is easy, and the dashboard gives the relevant info. I would recommend using the service if you consider integrating to few shipping carriers. Pros \- Easy to integrate - Built in integration with all major shipping carriers - Good documentation Cons \- was sometimes hard to debug when we saw issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204351/Shipping-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)