# Amazon CloudWatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Amazon CloudWatch the right Cloud Management solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews

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Amazon CloudWatch

4.5 (91)

[View alternatives](https://www.capterra.com/p/204333/Amazon-CloudWatch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Amazon CloudWatch

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

HE

Hamza E

FreelancerComputer & Network Security, Self-employedUsed the software for: 6-12 months.

“Customizable dashboards and automated alerts made tracking performance metrics effortless, while log analytics streamlined troubleshooting.“

April 19, 2025

sb

sirjan b

Solution EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be.“

June 12, 2025

IV

Ilsia V

CSRAutomotive, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“It’s reliable, scalable, and tightly integrated with the AWS ecosystem. Once you understand how to use metrics, logs, alarms, and dashboards effectively, it becomes a powerful tool for keeping your systems healthy and responsive.“

April 10, 2025

MA

Mohammad A

FreelancerConsumer Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Cost\*: CloudWatch can become expensive, especially for large-scale applications or high-volume log ingestion.“

April 19, 2025

CN

Chris N

CreatorEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“The real-time monitoring, customizable dashboards, and detailed logs made it much easier to detect issues early and keep track of system health.“

May 27, 2025

JK

Jitae K

Sr.DevopsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Also, it takes forever to search some strings in log events“

September 16, 2025

RB

Rozelyn B

HRSecurity and Investigations, 11 - 50 employeesUsed the software for: Less than 6 months.

“I greatly appreciate the real-time monitoring, customizable dashboards, and automated alerts that help maintain system health and performance.“

May 27, 2025

Iddy H

Solution ArchitectInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Storing and analyzing large volumes of logs can get expensive, especially without proper retention policies.“

February 4, 2025

## Showing most helpful reviews

Showing 1-25 of 91 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jignesh P.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Visualize the metrics before the downtime"

August 9, 2025

5.0

Pros

you can see the real-time utilization of the resources and visualize the charts which help you to identify the problems in early stage. You can setup the alarms based on your required criteria.

Cons

The CloudWatch dashboard is a little complex for beginners. You should have a basic knowledge of AWS to use CloudWatch services. You always need expert's help to understand the cost.

Review Source

AB

Ash B.  
Director of IT  
Entertainment  
Used the software for: 2+ years

### "Lots to watch with cloudwatch"

May 22, 2025

4.0

It's a good solution and makes managing and monitoring most amazon services and some external ones accurate.

Pros

The wide range of options and granularity your able to set on monitors and alerts allows accurate data to be served.

Cons

It can be complex to setup and there should be some easier options to start with and build from for some use cases.

Alternatives considered

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reason for choosing Amazon CloudWatch

More sofiaticated solutions and options tailored to AWS

Switched from

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

AWS monitoring seems easier and more direct

Review Source

☁️ 👩‍💻 M G.  
Cloud Engineer  
Telecommunications  
Used the software for: 2+ years

### "Integration within AWS is great, cost transparency is poor, dashboards are a thumbs down"

May 21, 2025

3.0

Overall, there's better monitoring software out there. The dashboards are not visually appealing. I would like to see more cost transparency. I do like the integrations with the other AWS services like ECS and WAF.

Pros

I like the integrations. For example, the integration between AWS ECS and memory utilization CloudWatch alarms. Another example, I like the integration between CloudWatch insights and WAFs logs. That is helpful.

Cons

AWS has great services, but CloudWatch isn't one of them. It is noisy, and cannot mute scaling instances/containers automatically. There's better monitoring/observability software out there. Also, CloudWatch is probably one of the more expensive AWS services out there. I would like to see more transparency on where these CloudWatch costs are coming from. I do not like the dashboard prices. Visualization isn't sleek.

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing Amazon CloudWatch

I did not choose CloudWatch. I ended up picking a different software for monitoring. CloudWatch was too bulky, ugly, and expensive. I use CloudWatch for a couple of use cases, but most of the monitoring is done by another vendor.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing log monitoring tool"

January 20, 2026

5.0

Overall experience is good, since all operation happened on AWS will have logs in amazon cloudwatch system.

Pros

All our aws monitoring dashboard are built from cloudwatch, all lambdas, KMS, RDS have cloudwatch logs, you can turn it on for each operation can check what happens for that operation, it is very easy to use and learn how to query what you need.

Cons

Again, I think they should introduce new AI powered tool to help you find what you need from millions of cloud watch logs instead each time I have to select log group and construct my query to find my data.

Review Source

KR

Kyle R.  
IT Project Manager  
Automotive  
Used the software for: 2+ years

### "Amazon CloudWathc - Great Product For The AWS Ecosystem "

May 8, 2025

4.0

Great! I love the way that it works! I love it!

Pros

Really easy to track my AWS cloud servers. Makes automation easy to track logs.

Cons

Is pretty clunky and has a steeper learning curve

Switched from

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

AWS was cheaper and a little easier to set up

Review Source

VR

Verified Reviewer  
Manger  
Education Management  
Used the software for: 6-12 months

### "My review is Amazon cloudwatch "

June 11, 2025

5.0

My overall experience with the aws cloudwatch service has been positive. Its been an reliable tool for monitoring and logging, giving me an valuable insights into my applications and infrastructure.It has helped me keep track of performance and quickly troubleshoot any issues.

Pros

Amazon CloudWatch provides detailed metrics and real-time data that assist in optimizing cloud utilization and monitoring apps effectively. It offers robust integration with AWS services, enabling automation through alarms and metrics and facilitating resource scaling and task automation. CloudWatch simplifies logging by collecting logs from various sources like Lambda and providing a single dashboard for comprehensive monitoring and analysis. Its reliability and ease of setup make it a preferred choice for both cloud and on-premises resources, with technical support rated highly by users. The service helps in cost savings as an inbuilt solution for AWS, offering essential monitoring features without requiring additional setup or maintenance.

Cons

Amazon CloudWatch lacks features such as real-time data stream monitoring and application performance monitoring, requiring third-party tools for comprehensive monitoring. The search functionality is limited, lacking advanced search capabilities and fuzzy matching, which hampers efficient issue tracking and troubleshooting. Log streaming in Amazon CloudWatch is slow, often taking up to 24 hours, and requires an external setup with Kibana or Splunk for faster performance. Alerts and alerting mechanisms in Amazon CloudWatch need to be more flexible, as current configurations are limited and not user-friendly. Amazon CloudWatch's pricing, particularly for custom metrics, is considered high and lacks a straightforward approach to pricing improvements.

Review Source

DA

Deborah A.  
manager  
Computer Networking  
Used the software for: 2+ years

### "An awesome system!"

June 8, 2025

5.0

Very good. Top! I use their services yearly, I love also how quick they are when supporting me... supporting us, rather!

Pros

They are so reliable, the best! I love the fact that I can get everything I need in a snap of fingers! That is absolutely awesome!

Cons

No conts! Honestly there are none, cause, Amazon is the platform I use daily, I do all my stuff in there!

Review Source

JK

Jitae K.  
Sr.Devops  
Computer Software  
Used the software for: 2+ years

### "Effective for Metrics and Alarms, but Log search needs some improvments"

September 16, 2025

3.0

In overall, its not bad because its 'pay as you go' and some free tier for basic monitoring. We are utilizing lots of alarms to monitor specific metrics and notifications when it hits its thresholds. Also we can create customized dashboard showing all metrics in real time.

Pros

Most useful and great feature for our use-case is Logs and Metrics. We been using those features since we deployed lambda/ECS/RDS. It is cost-effective and good integration with all other aws services.

Cons

especially for log search, its almost useless. There is a function, "Search all log streams" in Log events and when I type some strings in search bar, it always show nothing in results even though logs has that strings. Also, it takes forever to search some strings in log events

Review Source

sB

sirjan B.  
Solution Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great for AWS Metrics, UI Could Be Better"

June 12, 2025

5.0

Overall experience is great. The way I can create alerts , alarms has helped me a lot in production. I have been using it from past 2 years and I am satisfied.

Pros

What I liked most about Amazon CloudWatch is how seamlessly it integrates with other AWS services. It made it really easy to set up custom metrics, dashboards, and alarms without needing extra tools. The real-time monitoring and the ability to dive into logs when something goes wrong were super helpful for troubleshooting and keeping everything running smoothly.

Cons

The pricing can be a bit confusing, especially when dealing with high-volume logs or custom metrics. Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be.

Review Source

SF

Sarah F.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Super Detailed Product! "

May 22, 2025

5.0

my overall experience with Amazon CloudWatch was amazing, I felt like if that's the only downfall it has then that's not so bad to me!

Pros

I enjoyed how Amazon Cloud Watch allowed me to be able to monitor my overall global health of the application performance.

Cons

My least favorite thing about Amazon CloudWatch is how you have no ability to create a shareable link to the current logs you are seeing.

Review Source

IA

Ibrahim A.  
Software Engineer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Essential tool to monitor AWS environments"

May 8, 2025

5.0

Although it can be complex to setup and start using, it is worth it in the long run especially if you are invested in learning and leveraging the AWS ecosystem.

Pros

It is cruicial for anyone working with the AWS ecosystem. It has many features and allows for real-time monitoring and alerts for AWS applications.

Cons

The learning curve is steep and the pricing tiers can get complex. The UI is not the most intuitive as other monitoring tools, but it makes up with features and compatibility.

Review Source

VP

Vidya P.  
Cloud engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Cloudwatch does keep a watch of things on cloud "

April 3, 2025

5.0

Overall cloud watch is an important componet of AWS for elastic log analysis and metric visualizatiob

Pros

I like the capabilities involved and in built features to set alarms and build dashboards out of metrics

Cons

It can get expensive and not very user friendly

Review Source

BM

Bharath M.  
Cloud Ops engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Monitoring of instances"

November 25, 2024

5.0

Absolutely wonderful product for monitoring of all the AWS resources together and checkout any gaps and issues effectively. We can create realtime metrics and charts of the EC2 resources.

Pros

1\. It's very scalable and monitoring EC2, services is an easy and quick job with Cloudwatch. 2. Intuitive UI and highly integrable with all the AWS resources which facilate automated monitoring. 3. Customize dashboard according to queries and quick report availability.

Cons

1\. Analysis of logs is somehow a tough job. 2. Complex implementation and filter addition. 3. Cost are based on the monitoring of resource.

Review Source

sB

swaibu B.  
AWS Solution Architecture  
Computer & Network Security  
Used the software for: 1-2 years

### "Amazon CloudWatch"

January 22, 2025

5.0

Amazon CloudWatch provides reliable monitoring and logging

Pros

To monitor our resources in the AWS account

Cons

its cost, which can quickly escalate with large-scale monitoring and logging, especially without optimized configuration

Review Source

SS

Sehani S.  
Student  
E-Learning  
Used the software for: 2+ years

### "Review on Amazon Cloud Watch"

June 1, 2025

5.0

The overall experience is very good, and I use it very often. I recommend it to everyone who are using Amazon web services.

Pros

I like this most because, using this it can be easy to spot errors and actions had been taken in the app and its time

Cons

It is in the format that have time and description which is not that beginners can understand. To read logs, person require an experience first.

Review Source

LS

Logan S.  
Salesman  
Retail  
Used the software for: I used a free trial

### "Love this product "

June 6, 2025

5.0

I do really love this because it tracks everything in terms of data for me and it keeps me in the loop on everything

Pros

I love the Cloud watch it because it tracks my data very well and allows me to make the right decisions about my software

Cons

I do not like the interface as it does not have some features that i would look for in this particular program

Review Source

VR

Verified Reviewer  
army  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Late and a little beaten up.. Arrived late and looking Worse for wear..."

June 1, 2025

2.0

Amazon finally delivered my package, a week late and the box looks like it want through a wrestling matchbox.

Pros

Too expensive too dear takes too long to get your money on a refund takes it just too long it's a bit frustration..

Cons

You can create custom dashboards to visualize the metrics that are most important to you... The sheer number of Features and options can be overwhelming for new Users.

Review Source

SH

Sadie H.  
Owner operator  
Cosmetics  
Used the software for: Less than 6 months

### "Effective and easy to integrate "

March 6, 2025

4.0

I had an overall positive experience, even though I didn’t have it for long.

Pros

I liked how easy it was to see the cameras in real time without a long delay.

Cons

It can get costly with higher demand and storage.

Review Source

AV

Ankit V.  
Scholar  
Biotechnology  
Used the software for: I used a free trial

### "Amazon CloudWatch in Action: Real-Time Alerts"

June 2, 2025

5.0

my overall experience is good, i am using it frequently, and i like its real time monitoring features.

Pros

i liked most its integration with AWS Services, Real-Time Monitoring and alerts, its Custom dashboard, and automobile capabilities and data retention.

Cons

i didn't like its high price, complex user interface, and slow streaming capabilities usability issues.

Review Source

WE

WILLIAM E.  
QA Specialist  
Biotechnology  
Used the software for: Less than 6 months

### "A little complex and pricey "

July 23, 2025

3.0

My overall experience USING Amazon CloudWatch has been mainly positive. That being said, taking the cost into account, I don't know that this would be my first choice in the future.

Pros

The way Amazon CloudWatch lets the user set alarms and automated actions is a wonderfully useful feature.

Cons

While the cost is a major downside to Amazon CloudWatch, the biggest con in my opinion is the complexity when trying to manage larger deployments.

Review Source

DE

Denissa E.  
Administrative  
Arts and Crafts  
Used the software for: Less than 6 months

### "CloudWatch moment "

June 9, 2025

5.0

Overall experience to CloudWatch is satisfaction. It's really an amazing experience of behaving that one.

Pros

I like the most it's features. The easiest way of navigation icon was easy to use. It offers more activities.

Cons

When it's features corrupted. Very in demand pop ups. Unwanted displays, and non corrected words that not easy.

Review Source

RA

Raqel A.  
Freelance  
Retail  
Used the software for: Less than 6 months

### "Amazon CloudWatch"

April 28, 2025

4.0

When you hear the name 'Amazon', you think of cutting-edge software and advancements, but Amazon CloudWatch falls short. It offers capabilities that you can find through other software, and it doesn't provide anything that stands out.

Pros

The grey color scheme is easy on the eyes, and you can find everything you need on the main screen.

Cons

It's not easy to use or understand if you've never used it before. You'd have to do some troubleshooting to understand what you're seeing.

Review Source

RL

Ricardo L.  
Purchasing intern  
Automotive  
Used the software for: Less than 6 months

### "Great AWS tool"

April 11, 2025

5.0

Reliable tool for tracking performance and troubleshooting across AWS resources.

Pros

Real-time monitoring, customizable dashboards, and seamless AWS integration.

Cons

Pricing can get high with detailed metrics and logs.

Review Source

TK

Terrance K.  
Store Manager  
Consumer Services  
Used the software for: Less than 6 months

### "CloudWatch, watch out Apple!"

December 16, 2024

5.0

Pros

Excellent service and product to save info!

Cons

Nothing at all! Everything works well with this software.

Review Source

VR

Verified Reviewer  
Cloud Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Keep an Eye on Everything"

October 10, 2022

5.0

my overall experience is very good with AmazonCloudwatch i will recommend everyone to use it and once we use it we cant stop using it because of its rich set of features.

Pros

Realtime monitoring the infrastructure using various metrics help to analyse the situationn its best thing i liked.

Cons

there is no such thing which i did not like in this product.

Review Source

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