# Covetrus vRxPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Covetrus vRxPro Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/204324/Covetrus-Prescription-Management

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# 

 Covetrus vRxPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Covetrus vRxPro

## What is Covetrus vRxPro?

Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty.

## What is Covetrus vRxPro used for?

[Veterinary](https://www.capterra.com/veterinary-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/)

Top alternative

Featured

Overall rating

Based on 196 user reviews

Reviews sentiment

Positive

87%

Neutral

9%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Covetrus vRxPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=Covetrus vRxPro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Covetrus vRxPro

4.3 (196)

VS.

[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

Contact vendor

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (196)

Ease Of Use

4.6 (278)

Value For Money

4.1 (178)

Value For Money

4.6 (264)

Customer Service

4.3 (188)

Customer Service

4.7 (276)

## Covetrus vRxPro alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/alternatives/)

## Who uses Covetrus vRxPro?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Prescription Processing

4.4 (84)

79.76% of 84 reviewers that rated this feature as important or highly important

With this capability, you can quickly submit, approve, and manage prescriptions online. Users think the process is straightforward and user-friendly, but several reviewers mention slow processing and shipping times compared to other services, and wish for better communication about product availability.

Patient Records Management

4.3 (78)

79.49% of 78 reviewers that rated this feature as important or highly important

Covetrus vRxPro offers seamless integration with practice management systems like Avimark and Cornerstone, letting you automatically update patient records with prescriptions and purchases. Reviewers appreciate time savings, easy access, and reliable syncing, but some mention occasional issues with notifications and tracking purchases.

Client Management

4.3 (64)

73.44% of 64 reviewers that rated this feature as important or highly important

It helps you easily add, support, and manage client accounts, with the ability to act on their behalf. Some reviewers find customer service responsive and appreciate clear client communications, but multiple users report difficulties merging duplicate accounts and updating client information across integrated systems.

Self Service Portal

4.3 (61)

77.05% of 61 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Confirmations/Reminders

3.8 (39)

69.23% of 39 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Inventory Management

4.0 (35)

48.57% of 35 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Covetrus vRxPro 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

It helps you easily add, support, and manage client accounts, with the ability to act on their behalf. Some reviewers find customer service responsive and appreciate clear client communications, but multiple users report difficulties merging duplicate accounts and updating client information across integrated systems.

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Create and securely store digital patient records

Intended for medical use such as diagnosis, treatment, and consultation

Determine clinically appropriate and cost-effective medications and therapies for patients

Compliant with healthcare rules and regulations around the world

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Access to patient medication history data

Manage and support multiple locations

Allows medical providers and/or customers to request previously filled prescriptions online

Covetrus vRxPro offers seamless integration with practice management systems like Avimark and Cornerstone, letting you automatically update patient records with prescriptions and purchases. Reviewers appreciate time savings, easy access, and reliable syncing, but some mention occasional issues with notifications and tracking purchases.

Enables medical providers and/or patients to electronically cancel prescriptions

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

With this capability, you can quickly submit, approve, and manage prescriptions online. Users think the process is straightforward and user-friendly, but several reviewers mention slow processing and shipping times compared to other services, and wish for better communication about product availability.

Enables medical providers and/or patients to electronically renew existing prescriptions

Real-time pricing data for products, services, etc.

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (196)

4.3

Based on 196 reviews

## Pricing

Value for money

4.1 (178)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (178)

4.1

Based on 178 reviews

## Integrations

[

Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[

Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[

RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[

RoboVet](https://www.capterra.com/p/152986/RoboVet/)[

Rapport](https://www.capterra.com/p/265653/Rapport/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (188)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (188)

4.3

Based on 188 reviews

## User reviews

Overall rating

4.3

Based on 196 reviews

Filter by rating

5(102)

4(68)

3(18)

2(6)

1(2)

Mentioned topic

Sorted by most recent

ZL

Zoe L.

Veterinary Assistant and Office Manager

Hospital & Health Care

### "Effective and easy to use prescription management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 20, 2026

Covetrus vRxPro is a great way to streamline outside and online prescriptions to maximize profit rather than outsourcing to Chewy. The automatic writeback frees up time for reception and leaves little room for human error. Only writes back every 24 hours which isn't ideal for a busy practice, but perfectly functional for a small 1-2 doctor practice

Pros

Very user friendly, requires little training for staff to grasp the concept. Writes back to automatically to practice software which decreases workload from staff.

Cons

Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback. Will have writeback errors where it needs extra time to import information to the practice software. The writeback schedule is every 24 hours, but it would be ideal if it updated multiple times a day, especially for large volume clinics.

Alternatives considered

[Vetcove](https://www.capterra.com/p/235317/Vetcove/)

Reasons for choosing Covetrus vRxPro

Because of easy integration with Covetrus Pulse

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kali H.

Hospital Manager

Veterinary

### "So Good So Far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2025

Pros

Ease of prescribing, user friendly, good categories

Cons

Hard to help clients with issues in hospital

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Brook W.

Practice Manager

Veterinary

### "VxrPro Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2025

It has been a positive experience overall

Pros

Ease of use, able to modify quantities, the ability to write RX's directly from pulse.

Cons

It could use a live tracker for shipping and when the customer actually receives the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Leanne R.

Practice Manager

Veterinary

### "Covetrus - 10 stars"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2025

Overall my experience is a 10 out of 10. Onboarding in the beginning was an adjustment but that is with anything new.

Pros

It allows us to help the client from our side instead of instructions via email or phone. Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. Also, the entire staff are very helpful from the simplest issues to the complex RX issues. Highly recommend changing to this online pharmacy. We have had 3 and by far this one is the best. On an administrative side, best supplied reports as well as the ability to put in parameters of choice to produce information.

Cons

It would be nice if they offered a way for Care Credit to be used.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Samantha M.

Brand Business Manager

Veterinary

### "VrxPro Pharmacy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2025

Pros

easy to use and all of our staff can watch the training videos

Cons

the training videos would be better if we could find them on an external page

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YS

Yoshiko S.

Veterinarian

Veterinary

### "XRxPro review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2025

I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record

Pros

Connect with Avimark and easy to use for my staff

Cons

Don’t give notification when owners order

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Karen W.

CVT, Inventory Manager

Veterinary

### "Good service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 27, 2025

Mostly happy with the service. Integration is smooth, a little trouble importing clients/patients

Pros

I love that it integrates with our PMS, it make workflow so much more effecient

Cons

It is a little glitchy when trying to add clients/patients. I frequently have to call and have them added on your end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jamie M.

Practice Manager

Veterinary

### "Mostly very useful, sometimes not user friendly. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 27, 2025

Overall, it is very useful and very nice for a practice to have on board. We have too many clients taking their business elsewhere because it is simpler to ship to their house. This stops all of this, and in turn helps the veterinarians out there battling with Chewy, etc.

Pros

Very user friendly, helps keep our clients buying through their veterinarian.

Cons

We have had numerous occasions where the requests in the queue were not actually made by the client. On occasion they are in the queue due to autoship and there is no way to differentiate them from one another without putting more work on ourselves. This leads to the approval of a script that they are able to get, charging the client money, and the client then calling saying they never requested the product, etc. and why would we charge them for something they didn't request. Then we have to explain how it looked on our side and that since we didn't process the charge we would have to call the company. We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Erin H.

Manager

Veterinary

### "Perks of having an Online Store."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

Ease of ordering is at the top of my list.

Pros

The ability to offer more products to our clients without having to stock them in-house.

Cons

I really don't have anything negative to say.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lyndsey S.

Operations Manager

Veterinary

### "prompted review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2025

Pros

very user friendly, easy for clients to use.

Cons

sometimes takes 24 hours for clients to link

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Popular comparisons

[DaySmart Vet vs Covetrus vRxPro](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management)[Instinct Science vs Covetrus vRxPro](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR)[Covetrus Pulse vs Covetrus vRxPro](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management)[ezyVet vs Covetrus vRxPro](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management)[Tebra vs Covetrus vRxPro](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management)[RXNT vs Covetrus vRxPro](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management)

[NextGen Office vs Covetrus vRxPro](https://www.capterra.com/compare/31268-204324/NextGen-Ambulatory-EHR-vs-Covetrus-Prescription-Management)[athenaOne vs Covetrus vRxPro](https://www.capterra.com/compare/98735-204324/athenaOne-vs-Covetrus-Prescription-Management)[CharmHealth vs Covetrus vRxPro](https://www.capterra.com/compare/120340-204324/ChARM-EHR-vs-Covetrus-Prescription-Management)[DrChrono vs Covetrus vRxPro](https://www.capterra.com/compare/89392-204324/drchrono-Practice-Management-vs-Covetrus-Prescription-Management)[Practice Fusion vs Covetrus vRxPro](https://www.capterra.com/compare/204324-266915/Covetrus-Prescription-Management-vs-Practice-Fusion)[Qualifacts Insync vs Covetrus vRxPro](https://www.capterra.com/compare/144484-204324/InSync-EMR-vs-Covetrus-Prescription-Management) 

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