# ClickPost Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClickPost Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/204195/ClickPost

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# 

 ClickPost Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClickPost

## What is ClickPost?

ClickPost is a cloud-based shipping software integrated with 350+ global carriers. Its ML-build carrier recommendation engine analyzes dozens of metrics on each carrier. And based on the results as well as your business priorities, it finds the right delivery partner for your every shipment. It also leverages data science to predict accurate estimated delivery dates for your customers. With ClickPost, you can generate shipping labels and get a carrier’s zipcode serviceability and shipping rates.

## What is ClickPost used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$300

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClickPost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clickpost.ai/&name=ClickPost)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClickPost

4.4 (32)

VS.

[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

$300

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (32)

Ease Of Use

4.9 (500)

Value For Money

4.5 (31)

Value For Money

4.9 (452)

Customer Service

4.5 (31)

Customer Service

4.9 (430)

## ClickPost alternatives

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/204195/ClickPost/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

4.8 (23)

52.17% of 23 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Order Tracking

4.8 (12)

41.67% of 12 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Dispatch Management

4.7 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Real-Time Updates

4.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Reporting/Analytics

4.3 (11)

18.18% of 11 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Alerts/Notifications

4.3 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

ClickPost 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Allows users to record and manage cash payments upon delivery of goods

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Transfer of data from one computer system to another

Process of printing custom labels through various methods.

Identify the physical location of an individual, asset, device, etc.

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Manage and organize the shipping, tracking, and delivery of packages

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

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Features

4.3 (32)

4.3

Based on 32 reviews

## Pricing

Value for money

4.5 (31)

Basic

$300.00

Per Feature,Per Month

Value for money

4.5 (31)

4.5

Based on 31 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)[

Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (31)

4.5

Based on 31 reviews

## User reviews

Overall rating

4.4

Based on 32 reviews

Filter by rating

5(16)

4(14)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KG

Krishna G.

SCM

Automotive

### "Clickpost review - using for more than 3 years."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2024

My overall Exp was very good. support team was able to resolve the issues on time.

Pros

Support and flaw less working of this software.

Cons

Additional feature development took lot of time and effort

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Manoj K.

Manager - IT Automation

Cosmetics

### "Benchmark in Logistics intelligence"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2024

Phenomenal would be the right choice of word.

Pros

The most important that I like about Clickpost is its people. Right from KAM to Product VP till CEO everyone are approachable easily. The team is always hungry to enhance the functionality of the software to align with the need of the industry and the trends. To do that, they work very closely with the client who is the first mover in adopting that trend.

Cons

Their standard reports and the dashboard needs to be a little better, functional and customizable at least to a certain extend.

Reasons for choosing ClickPost

People and their commitment towards the betterment of the product thereby helping the clients to server their customers better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Green K.

EM

Consumer Goods

### "Good for ecommerce org"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 14, 2024

Pros

EDD SLA Multi carrier integration Tracking

Cons

Tech integration needs to improve, Proper optimization should be there

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Marketing

Cosmetics

### "Good but not the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 14, 2024

Pros

I have set up some SMSes in automation I felt it was very easy

Cons

Easy to use but complex in headers and sub headers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kiran M.

Engagement Manager Customer Success

Marketing and Advertising

### "User-friendly and Realtime Status "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 14, 2024

User-friendly and useful for all logistics related. Using this can save bandwidth and cost to company.

Pros

Realtime Status and easy click. Which saves evryone time.

Cons

Nothing as such. Till now. I would share if any.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director - Customer Success

Information Technology and Services

### "One of the best in its category"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 12, 2024

Pros

Ease of use Maps different stakeholders quite well across the entire ecosystem

Cons

Support could be better Elements of AI in the product roadmap could be a big plus

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Ankit S.

Senior Manager

Health, Wellness and Fitness

### "Excellent - Tracking, Visibility, Reporting and Dashboards, NDR"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 5, 2024

Good experience with around 4 years of tie up.

Pros

Ease of Integrations Customisation feasibility

Cons

New developments to be rolled out quickly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Shadil K.

Product Manager

Retail

### "Loved using Clickpost!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2024

Pros

Ease of use and addition of so much different Logistic Partners. It is very easy tracking reverse shipments!

Cons

UI for Logistic Partners can be improved and addition of those, along with integration support can be provided in a better manner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

sanjay s.

head crm

Apparel & Fashion

### "Enigma of tracking orders solved in clicks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 1, 2024

fantabulous due to ease of use which saves time effort and energy

Pros

real time tracking and convergence of informtion at a glance

Cons

integraton and customisation flexibility with other tools

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Soni G.

..

Logistics and Supply Chain

### "One click to value business urgency."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2023

Experience so far with ClickPost has been great and smooth. Their support team is prompt supportive. They value their client and aim to provide better service.

Pros

Ease of approach NDR management Analytics Tracking updates It solves almost all shipping related challenges.

Cons

Mismatch status of shipments can be worked on to ease experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204195/ClickPost/reviews/)

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