# EVA Check-in Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EVA Check-in the right EHS Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204006/EVA-Check-in/reviews

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EVA Check-in

4.6 (103)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of EVA Check-in

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

RW

Reuben W

Product ManagerCivil Engineering, 51 - 200 employeesUsed the software for: 1-2 years.

“We built a SharePoint management system on the back of the webhooks in EVA, this was the most essential part of the system to get it working the way we wanted it to.“

November 21, 2023

JM

Jeanette M

Office ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“As an administrator and on reception dealing with the customers I also found that information like 'car registration numbers' were hidden from me. If I have to search for an owner of a car that has blocked someone Eva checkin is less help than my paper sign in sheet.“

December 16, 2020

TD

Tara D

Site AdminstratorConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to look at past activity logs is very helpful too.“

October 1, 2023

GG

Gordon G

Club SecretarySports, 201 - 500 employeesUsed the software for: 6-12 months.

“Have asked for a limit to be placed on the number of people in the group on the check-in page, as one person entered their postcode (4870!) and gave us a totally unbelievable number of people checked in. And no way to correct it .“

December 17, 2020

LT

Louise T

Lead Marina AdministratorMaritime, 2 - 10 employeesUsed the software for: 6-12 months.

“We really like that we can see who is on site at the touch of a button.“

December 19, 2023

SF

Sarah F

ManagerExecutive Office, 11 - 50 employeesUsed the software for: Less than 6 months.

“The fact the QR code didn't save users' details - it would have been great if users could just input their details once, and then each time they came in, simply scan the code and check in, without having to re-enter details each time - this was the major reason for not continuing with the software.“

January 11, 2021

TD

Tara D

Site AdminstratorConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“It is very user friendly for our subcontractors who are all required to sign in daily.“

October 1, 2023

PA

Phillip A

COVID-19 Coordinator Program Development, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Some people were able to use the app to check-in without using / scanning the QR code which was a little alarming when trying to manage venue numbers and COVID-19 compliance.“

December 16, 2020

## Showing most helpful reviews

Showing 1-25 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LT

Louise T.  
Lead Marina Administrator  
Maritime  
Used the software for: 6-12 months

### "Eva Check-in at Seaview Marina"

December 19, 2023

5.0

Pros

We really like that we can see who is on site at the touch of a button. We also like the function that allows us to immediately send everyone an alert in the case of an emergency.

Cons

I am looking forward to receive more training to understand all of the functions available.

Review Source

Response from Theta

December 21, 2023

Thanks so much for your review Louise! Looking forward to assisting you in future.

CB

Christopher B.  
Branch Manager - Principal Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Fantastic, Customisbale and Easy to Use"

December 21, 2020

5.0

EVA is great as it reduced the risk of physical contact associated with keeping paper records, sanitising sign-in pens etc between use, and is great to monitor the number of visitors to each site.

Pros

Easy to use and customise the welcome message at either a national level, or at a local level to reflect the various COVID19 restrictions that were in place across the states of Australia.

Cons

It sometimes crashed when visitors tried to check-in themselves, forcing reception staff to manually check them in via the portal.

Reason for choosing EVA Check-in

EVA was being used by local sporting clubs across Brisbane, and it was more cost-effective to what my company initially implemented with Swiped On.

Review Source

Response from Theta

December 23, 2020

Thanks for the positive review Christopher. We appreciate it and that you made the switch to us. We will be in touch to see how we can help you further.

PT

Paula T.  
Delivery Network Lead  
Sports  
Used the software for: 6-12 months

### "Feedback"

December 17, 2020

3.0

Really efficient and easy to understand the admin functions.

Pros

Easy for users to scan and check in quickly.

Cons

That the App doesn't allow you to check in without scanning again. Would be good to go to your history and re-check in.

Review Source

Response from Theta

December 20, 2020

Thanks for your review. It's a good point about needing to scan every time. With the introduction of geofences, we can now offer people the option to check-in without scanning - simply being at the location is enough. This might be what you are looking for. If you'd like to chat about this option, please get in touch.

JL

Julie L.  
Business Support  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Okay, but visitors are often frustrated with additional sign in from govt app"

December 22, 2020

4.0

Pros

I'm able to see who is on site. Company would be able to track independently who have visited the facility.

Cons

Visitors can get quite frustrated and rude if we ask them to check in on EVA if they have already done so on the government app. They seem mistrusting our intentions of having access to their details. For those who don't have data on their phones, we ask them to sign a contact tracing form and I have to log their visits on the site. Visitors don't want to enter their details, so many write ineligible, and I can't help but wonder if they are doing this on purpose.

Review Source

Response from Theta

December 23, 2020

Thanks for your review Julie. I agree it is important for you as an organisation to be able to access the visitor data - aside from what is required for COVID there are health and safety and security factors. Let us know what we can do to make your job easier in this area.

LS

Lib S.  
National H&S Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "QR Code that keeps on getting better"

December 17, 2020

5.0

We are able to accurately record how many people are on our sites and how often people are on site. Along with that we are able to keep track of people so if in emergency we can check who is on site or not.

Pros

i really liked that you did not need to download an app to use this QR code ( as most of our trades struggle with downloading apps)

Cons

I didn't like how I was unable to give one project manager full access to multiple sites that they run

Reason for choosing EVA Check-in

price was a huge factor but i also liked how we did not have to purchase an app or ask contractors to download the app as well. it benefits us majorly

Review Source

Response from Theta

December 20, 2020

Thanks very much for your thoughtful comments. We do now support the scenario where one person is an admin across multiple sites. Happy to get in touch to talk that through.

GG

Gordon G.  
Club Secretary  
Sports  
Used the software for: 6-12 months

### "A Lifesaver"

December 17, 2020

5.0

Assisted us in a simple way to become the first Speedway in Queensland (probably first in Australia?) to recommence operations following the gradual reopening of operations in our State. Users are now used to the app, and the very few who can't use it on their smartphone (because it isn't smart enough) still have to use paper. But as said - very few now. Also gives us a better track on how many people are on the premises for other data usage than COVID-19.

Pros

This software app is so simple to use. For preference, everyone should have the app on their smartphone, enabling you to prefill not only your own details, but other members of your group for a simple, fast check-in.

Cons

Have asked for a limit to be placed on the number of people in the group on the check-in page, as one person entered their postcode (4870!) and gave us a totally unbelievable number of people checked in. And no way to correct it .

Reason for choosing EVA Check-in

Simplicity. Following our use and experience, it is now available at every Speedway throughout the State.

Review Source

Response from Theta

December 20, 2020

Thanks very much for your thoughtful comments. It's cool hearing that EVA Check-in is doing a good job. We have a plan to address your feedback in upcoming releases.

PW

Peter W.  
Deputy Master  
Education Management  
Used the software for: 6-12 months

### "Quick, Easy, Effective"

December 21, 2020

5.0

Eva has made life during covid with the new check in requirements a breeze. Very simple to use and customer friendly.

Pros

Super quick to setup and get going. And then the system just works. No worrying about managing the system thereafter and when you need info it's right there. But the best thing is so many people are using it that customers are not annoyed about using this system - their phones remember it (unlike the individual business forms where they have to enter all their details again).

Cons

Very happy with all the features as they are

Review Source

Response from Theta

December 23, 2020

What a great review! Thanks Peter. Really appreciate hearing these positive comments and that EVA has worked well for you.

BO

Barbara O.  
Project Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "EVA comments"

January 4, 2021

4.0

Our overall experience has been good . Visitors have not seen a need to provide feedback.

Pros

It became available at a time our previous sign in software was noted to not provide the required analytics. It was easy to install and easy to use once in the system.

Cons

We only needed the basic configuration because of our small size but we had to do some workarounds to enable the basic system to work for our two sites.

Reason for choosing EVA Check-in

Theta are our IT support company and they offered EVA as an option.

Review Source

Response from Theta

January 19, 2021

We really appreciate your positive review Barbara. We'll get in touch to discuss pre-screening too.

kR

kathleen R.  
Treasurer  
Sports  
Used the software for: 6-12 months

### "Maryborough Hockey EVA Review"

December 28, 2020

5.0

As a sporting venue, it is important that we can track who has been at our facility should contact tracing be required. Eva Check-in provided us the ability to do this.

Pros

Easy for members to use. Able to assist those who were not good with technology.

Cons

We had no problems. There is nothing I would change.

Reason for choosing EVA Check-in

Hockey Queensland arranged for all Qld Hockey Associations to use this Check-in. The ability for Associations and clubs to be able to track attendance has given us all peace of mind in these uncertain times. Well done EVA.

Review Source

Response from Theta

December 31, 2020

Thank you Kathleen for the awesome review! Great that EVA has given you peace of mind.

ST

Stuart T.  
Chief Financial Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "EVA Check-in"

December 16, 2020

4.0

Pros

Easy deployment, contactless. Easy to use for those comfortable with using a smartphone.

Cons

At the time of our evaluation to continue, missing features were: - customisable workflows for different visitor types - ability to remember previous visitors - meeting with selection by visitor type - data stored on tablets for evacuation purposes - integration with our patient management system - kiosk supply and support

Review Source

Response from Theta

December 21, 2020

Thanks very much for your review Stuart. Your feedback has driven a number of these great features forward and many have since been delivered. We continue to strive create the best, seamless and safe experience for your visitors.

NL

Natasha L.  
Administration Support  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review"

December 21, 2020

4.0

Pros

Easy log in Easy categorization Easy to track people on site Good tool to see the time period visitors spent of site

Cons

Unable to load details of regular visitors just by typing their name

Review Source

Response from Theta

December 23, 2020

Thanks your review Natasha. We are always looking at ways to improve EVA. If those visitors have a phone then it can remember their details for them (appreciate that's not always an option though). We will get in touch to discuss ideas.

JR

Jason R.  
System Administrator  
Civic & Social Organization  
Used the software for: 6-12 months

### "Easy to Set up and Use"

December 17, 2020

5.0

Pros

The ease with which we were able to get up and running with Eva Check-in during the COVID lockdowns in New Zealand.

Cons

We haven't really noticed any lack of feature with Eva Check-in. They are adding new ones with every update.

Review Source

Response from Theta

December 21, 2020

Thanks for your comments Jason. You can look forward to us continuing to add features that create a great visitor experience.

MK

Marina K.  
Business Strategy Director  
Political Organization  
Used the software for: 6-12 months

### "Eva for everybody"

December 17, 2020

5.0

doesn't work with all phones

Pros

easy to use and implement easy to sue easy to use

Cons

reporting is not the best in the application

Reason for choosing EVA Check-in

easy of use and it is NZ product

Review Source

Response from Theta

December 21, 2020

Thanks very much for your comments Marina. We'll touch base to talk about how kiosk might assist you and how we can improve the reporting further.

AASC

A A Steve❤️ C.  
Operation Manager  
Sports  
Used the software for: 6-12 months

### "Dolphins "

December 22, 2020

5.0

Na

Pros

It’s a very user friendly system Reports are way to track Scan codes are easily accessible

Cons

Didn’t really have any issues with the system Didn’t see any other needs with the software

Reason for choosing EVA Check-in

It was user friendly

Review Source

Response from Theta

December 26, 2020

Thanks for the great review!

BL

Ben L.  
IT Manager  
Education Management  
Used the software for: Less than 6 months

### "Needed checkin facilities in a hurry"

December 16, 2020

4.0

Overall experience was excellent, simple and quick to purchase and use. Support staff where excellent.

Pros

When COVID hit we need a check-in solution in a hurry, before allowing staff and students back on campus. We needed to be able to trace and monitor the maximum numbers of people in areas. EVA check-in did all this and more and the deployment was easy and needed only one brief meeting with support staff, and we were up and running in two days.

Cons

For what we needed there were no cons with EVA Checkin.

Review Source

Response from Theta

December 21, 2020

Thanks for your review Ben. Your feedback helped us make EVA even better.

BA

Bruce A.  
Secretary  
Sports  
Used the software for: 6-12 months

### "EVA Check-in effectively records player attendance "

January 13, 2021

5.0

Recording of player attendance to aid in Covid-19 contact tracing if required.

Pros

Ease of use for both checking-in and from admin side. System remembers you when you return so there is no need to keep entering your data. Back end is easy to navigate and set up.

Cons

First time use by non-iphone owners often required download of a QR scan app as the phone camera would not scan. Once this was overcome, it was straight forward to use.

Review Source

Response from Theta

January 26, 2021

Thanks very much for your great review Bruce. We recommend the EVA mobile app for android users as it will handle the QR scanning without needing a separate app.

KW

Kathryn W.  
President  
Sports  
Used the software for: Less than 6 months

### "Great product workes exactly as needed"

December 18, 2020

5.0

Good customer support and reasonable setup experience - a little confusing and it did take a while to actually get the activation going.

Pros

Ability to setup profiles is great I liked the reporting and I was confident they we not selling our data

Cons

There are some support issues with timeframes time zones with in Australia New Zealand but apart from that it’s great

Reason for choosing EVA Check-in

We tested several and it seems to fulfill all the requirements we had at the best price point. we also had another associated organization that was successfully using the product

Review Source

Response from Theta

December 21, 2020

Thank you for the great review Kathryn. Great comments. We appreciate this type of feedback.

BK

Barry K.  
Business Manager  
Education Management  
Used the software for: 6-12 months

### "Padua College Review of Experiences"

December 22, 2020

5.0

Easy to manage check in details of people attending events, especially in relation to having COVID contact details

Pros

Easy to set up for the various locations around our school where we need to record details of all people attending an event

Cons

No real issues to report. Provided information we required

Review Source

Response from Theta

December 23, 2020

Thank you Barry for the great review. Hearing EVA is working well for you makes our team happy.

jO

josh O.  
President  
Sports  
Used the software for: 6-12 months

### "Got our season going"

December 16, 2020

5.0

Great

Pros

Easy to set up and use. Functionality on most devices and remembers your details

Cons

Not a con but would be great if you didn't even have to sign it just geolocates you at a venue with your details.

Review Source

Response from Theta

December 21, 2020

Thanks very much for your review. Geo-location is an option. Please get in touch if you'd like to learn more about it.

PT

Peter T.  
President  
Sports  
Used the software for: 6-12 months

### "Easy to use"

January 5, 2021

5.0

Pros

The system was easy to set up for our sports club as well as ease of used for parents, visitors and spectators. Easy to use admin features to check and track visitors.

Cons

Not everyone is using this easy to use system!!

Review Source

Response from Theta

January 18, 2021

Great review Peter! Very much appreciated by the team.

JW

Jessica W.  
Finance manager  
Sports  
Used the software for: Less than 6 months

### "Simple stress free setup"

December 16, 2020

5.0

Excellent program to meet our obligations

Pros

Very simple to setup and customers to use

Cons

It is on the expensive side especially when having multiple locations.

Reason for choosing EVA Check-in

Ease of setup

Review Source

Response from Theta

December 21, 2020

Thanks very much for your review Jessica. We're glad to hear that you have found EVA easy to use.

SW

Shelley W.  
Pool / Swim School Manager  
Sports  
Used the software for: Less than 6 months

### "Awesome "

January 12, 2021

5.0

Minimising time collecting covid information

Pros

It is easy to use and love it and it saves me time

Cons

The fact that I forget to change sites my fault not software

Reason for choosing EVA Check-in

It was there and easy

Review Source

Response from Theta

January 26, 2021

Great review! Thanks very much Shelley.

PK

Paul K.  
President  
Sports  
Used the software for: Less than 6 months

### "Norths "

December 21, 2020

5.0

Great

Pros

Easy set up, minimal need to have to get support

Cons

Some things a little hard to find, not clear

Reason for choosing EVA Check-in

Recommended by like organisations

Review Source

Response from Theta

December 23, 2020

Thanks for the positive review Paul. We appreciate your feedback.

PB

Peter B.  
President  
Sports  
Used the software for: 6-12 months

### "EVA App"

December 21, 2020

5.0

Pros

Very easy to install and use. Easy to set up details you need.

Cons

Didn’t really have one. The app did what we needed it for.

Review Source

Response from Theta

December 25, 2020

Thanks very much for the great review Peter!

PF

Pam F.  
Treasurer  
Sports  
Used the software for: Less than 6 months

### "EVA Check-In for Speedway"

December 17, 2020

5.0

Compliance with Qld Govt requirements for contact tracing purposes in case of further covid 19 outbreaks

Pros

The over system is very easy to use - it is user friendly to our spectators - being able to store profiles is a great idea - speeds up entry

Cons

The whole program is easy to navigate and use - nothing negative to say

Review Source

Response from Theta

December 20, 2020

Thanks very much for your review comments Pam. Your feedback helps us to keep making EVA even better. If you have suggestions on what else you'd like to see if the product please let us know.

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