# MonkeyPod Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MonkeyPod Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more. Source: https://www.capterra.com/p/203848/MonkeyPod --- # MonkeyPod Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MonkeyPod ## What is MonkeyPod? MonkeyPod is an all-in-one nonprofit management platform. CRM / donor management, nonprofit accounting, email marketing, online fundraising, grant management, and more — all in one simple, integrated platform. MonkeyPod supports organizations as they grow by offering unlimited users and data: CRM records, email subscribers, fundraising pages, budgets, and more — all at no additional cost. MonkeyPod integrates with industry leading tools: Eventbrite, Gusto, Checkbook, Stripe, Calendly, and Jotform. ## What is MonkeyPod used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Overall rating Based on 100 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 3% Starting price $167 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MonkeyPod?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://monkeypod.io&name=MonkeyPod) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MonkeyPod 4.8 (100) VS. [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $167 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (100) Ease Of Use 4.3 (1,381) Value For Money 4.7 (94) Value For Money 4.5 (1,118) Customer Service 4.8 (96) Customer Service 4.8 (1,281) ## MonkeyPod alternatives Highest Rated [4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month [4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month [4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing [4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/203848/MonkeyPod/alternatives/) ## Who uses MonkeyPod? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.7 (42) 85.71% of 42 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 4.7 (36) 80.56% of 36 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Financial Reporting 4.5 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Contact Management 4.8 (29) 86.21% of 29 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Donation Tracking 4.7 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Email Campaign Management 4.6 (29) 86.21% of 29 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns MonkeyPod 139 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage attendance for classes, shifts, meetings, or events A record of all activities within the system, including user access, changes made, etc. Create and automatically send premade copy in response to customer messages Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Manage and monitor spending to align with the financial constraints or goals Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Organize and group data or items based on various criteria Print paychecks issued to confirm payment of wages or salary Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Search 3rd party databases to identify potential donors Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Send automated marketing emails based on user actions over a predetermined period Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Track and collect membership dues Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Predefined actions automatically performed on the occurance of specific events Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Software designed for grantmakers Software designed for grantseekers Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Activities related to raising money for a specific cause Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Track and manage the status of grant applications Track grant submission requirements, deadlines, and financial documentation for awarded grants Monitor application statuses, proposals and award funds Add, edit, and manipulate HTML code directly Store and manage images Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage contacts across multiple mailing lists Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Create and update newsletter content to increase engagement Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Track sent and received payments, invoices, and bills. Manage employee salary processes, data, taxes, and records administration efficiently Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Preview materials before finalizing projects A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Manage and track financials on a project-to-project basis Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Add or remove subscribers from mailing lists Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (100) 4.5 Based on 100 reviews ## Pricing Value for money 4.7 (94) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/203848/MonkeyPod/pricing/) Essentials $167.00 Flat Rate,Per Month It includes: - Nonprofit Accounting - CRM / Donor & Constituent Management - Grant Management - Email Marketing - Online Fundraising - Implementation Support (Personalized Onboarding Plan + Data Migration Checkpoint) - Basic Apps & Integrations - Basic Support (Unlimited email support, free drop-in office hours each week, free monthly webinars) - Unlimited Data Pro $292.00 Flat Rate,Per Month It includes: - Nonprofit Accounting - CRM / Donor & Constituent Management - Email Marketing - Online Fundraising - Grant Management - Implementation Support (Personalized Onboarding Plan + Data Migration Checkpoint) - Basic Apps & Integrations - Advanced Support (1-on-1 scheduled support via Zoom and quarterly process review) - MonkeyPod Academy (free advanced trainings) - Advanced Apps & Integrations (available a la carte) - Full-Service Data Migration (available by quote) - Unlimited Data Enterprise $417.00 Flat Rate,Per Month It includes: - Nonprofit Accounting - CRM / Donor & Constituent Management - Email Marketing - Grant Management - Online Fundraising - Advanced Apps & Integrations - Advanced Support (1-on-1 scheduled support via Zoom and quarterly process review) - MonkeyPod Academy (free advanced trainings) - Full-Service Data Migration - API Access - Custom App - Unlimited Data Launchpad $0.00 It includes: - Nonprofit Accounting - CRM / Donor & Constituent Management - Email Marketing - Grant Management - Online Fundraising - Advanced Apps & Integrations - Advanced Support (1-on-1 scheduled support via Zoom and quarterly process review) - MonkeyPod Academy (free advanced trainings) - Full-Service Data Migration - API Access - Custom App - Unlimited Data Value for money 4.7 (94) 4.7 Based on 94 reviews ## Integrations [ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Gusto](https://www.capterra.com/p/194047/Gusto/)[ Checkbook](https://www.capterra.com/p/230003/Checkbook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (96) 4.8 Based on 96 reviews ## User reviews Overall rating 4.8 Based on 100 reviews Filter by rating 5(84) 4(12) 3(1) 2(3) 1(0) Mentioned topic Sorted by most recent VT Vance T. Executive Director Performing Arts ### "Outstanding product. Exceptional service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 My experience has been excellent. We've been with MonkeyPod for a couple of years now. The customer service is great, the platform functions as advertised and the team is obviously committed to their clients. Pros Monkeypod is a great tool for non-profit organizations to manage every aspect of their business in one place. Tools for marketing and communications, accounting, budgeting, fundraising, and grant tracking are all housed within the same platform and all communicate with each other in an organized and intuitive way. The support team is also very knowledgeable, responsive and helpful. Highly recommended. Cons No complaints. It's a well-designed product, managed by a team who takes pride in their work and is committed to their clients. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Monkeypod is an all in one platform, not just accounting management. But also, the accounting tools within MonkeyPod are made for the non-profit sector, whereas Quickbooks is made for the for-profit world. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing MonkeyPod We started out looking for a CRM, but were impressed by how thoughtfully MonkeyPod had been designed. The integration of all of the different aspects of the non-profit's business model, plus the knowledgeable, helpful and supportive team are what sold us on MonkeyPod versus other platforms. It is also an excellent value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Thanks Vance! We are so glad to hear that MonkeyPod is helping you and your organization achieve its goals. Our product team is hard at work building lots of exciting new features to help automate and further streamline nonprofit operations, more to come! MF Michele F. Business Development Manager Non-Profit Organization Management ### "Thank You MonkeyPod" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 MonkeyPod is a great tool for most all of our backoffice needs. Anytime we've had a question or needed something tweaked, they have responded. I love that there are people accessible to assist. Welcome Wednesdays are the best idea I have ever seen any software company employ. Pros The Grant Tracker has made the grant process from application through final reporting much more manageable. Also tracking funds spent from restricted grants is a breeze. Cons Finding and defining our sources of income at year end so that it balances to what our accountant is looking for can be a struggle for me. Switched from [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) Apricot was difficult to work with, there was no true method for tracking grants. We had to build it in from scratch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Thanks Michele! Glad to hear that the Grant Tracker is helping you with proposal and application tracking. Glad to hear you are taking advantage of Welcome Wednesdays, we appreciate your feedback. EH Elaine H. Executive Director Non-Profit Organization Management ### "Fantastic Staff and a Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 Fantastic! MonkeyPod offers great services (email, donor management, etc.) at a reasonable rate. Plus, the staff seem very invested in our success with the platform and as an organization raising funds. Pros Responsive staff - they are quick to assist. We migrated from another system and it was flawless. Pricing is reasonable, too - we are saving a considerable amount over what we paid in prior years. We are using the email feature and have found it to be easy to navigate. Searching for donors is simple and they were categorized appropriately when the database was moved over to MonkeyPod. Cons Because we send regular USPS mail, we need donors mailing address. The system for people to sign up for email newsletters doesn't capture the USPS address. Unless there is a setting for that and we haven't yet found it... Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) Cost and lack of service. We were also using an email platform that was not effective or efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Thanks Elaine, we appreciate your feedback and are glad to hear that our CRM and email marketing tools have been easy to use! We are always looking for ways to improve our product so your suggestion about USPS mailing addresses is noted, thanks for taking the time to engage. DS Daniel S. Software Developer Arts and Crafts ### "Excellent All-In-One Nonprofit Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Pros Easy to use and unparalleled value for the cost. Takes some learning, but has robust support and a helpful community. The consolidation from umpteen paid services to just one has not only saved money, but simplified workflows. Cons Because MonkeyPod wears so many hats, specialization in some fields can be limited, but a hidden benefit of MP is that it's always in development and looking for ways to improve. Over the course of several years of use I have had the opportunity to appreciate several major software upgrades. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) To consolidate, save money, simplify workflows, and improve our informative process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi Daniel, thank you for sharing your feedback! We're glad that MonkeyPod has been a good fit for you. As you know, our development team will keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone. Please be sure to check out our training materials and YouTube channel as well! AE Afton E. Data and Grants Compliance Manager Child Day Care Services ### "A Cost-Effective and Supportive Service for Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Monkeypod has been an extremely valuable tool for managing our donor and grant data. They provide robust tutorial content as well as support from their team when we have questions. At a more affordable price point than many competitors, Monkeypod has been a great solution for our organization. Pros The customer service is great - I'm very supported by their team with any questions they have, and they allow us to suggest new features and vote on other users' feature requests. Cons I would like to see more linking within the platform. (For example, when listing a point of contact on a corporate or foundation relationship, I would like that to link to the individual's profile). Notably, though, this particular quirk can be addressed by "householding" various entities within the system, and like I stated before, they welcome feature requests so I wouldn't be surprised if they included this update in the future. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Honestly I'm not sure as the switch occurred prior to my onboarding. I believe a driving factor was cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Hi Afton, thanks for your feedback! We're glad that MonkeyPod has been a good fit for you and your team and that you've taken advantage of our training materials. Our development team will keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone. SF Sarah F. ED Non-Profit Organization Management ### "Worthwhile switch for the small nonprofit " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Pros MonkeyPod is people-centric and provides great customer service. I donʻt feel like just a number. I also like that you can combine the CRM with bookkeeping. Cons Onboarding takes a while but they are very helpful. Itʻs also taking me time to get used to the new methods of reporting, as well as some recording differences from my last CRM. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) NEON was getting expensive and seemed to care less and less about customers. There was also a lot more bells and whistles than we needed, while some of the basics, like soft credit imports, did not work great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Thanks Sarah, we are so glad to know that you and your team feel seen and heard! Please be sure to take advantage of our Knowledgebase, YouTube channel, as well as our drop in weekly office hours as you have questions about functionality. MS Meredith S. Co-Director Performing Arts ### "Nonprofit Admin for the Digital Age" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Their customer service is fantastic! Very responsive and thoughtful, always eager to hear feedback for improvement while also responding (quickly!) to challenges that arise. Pros The integration of fundraising, finance, and marketing all in one place is incredible. No other service does this! Moreover, their preset accounting structure helps small nonprofits learn how to correctly record transactions in line with GAAP standards. With unlimited users, your whole team can work on initiatives together. And the platform's API integration allows for so many opportunities for integration with additional services -- some already built, but the option to build new ones for an affordable rate always available. I love that we can manage our memberships, donations, customers, vendors, and employees all in one place. Cons The platform is still relatively new and they continue to build out areas and fix bugs, as well as address usability. It's a work in progress, but what it offers is still far greater than what's out there currently. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The integration and automation features saves us on human capital costs, as well as software costs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 This is great feedback, Meredith! We're glad to hear that MonkeyPod has been a good fit for you and your team to keep track of all your constituent populations. We'll keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone while offering top shelf support. SB Serena B. Co-Producer Entertainment ### "Big fan of MP!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 I've been very satisfied with MonkeyPod. It was intimidating at first, as I've found these types of platforms challenging in the past, but once I got onboarded it was a cinch. I really appreciate the personalized attention when I have an issue that needs addressing. And their onboarding videos are great. I've been recommending MP to everyone I know! Pros Easy to use, great customer support, great donor management, well-geared towards non-profits like ours! Cons I wish there were more ticketing platform options, as I've not loved working with Eventbrite so far. But otherwise everything has been great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Glad to hear that MonkeyPod has been an easy tool for you to learn Serena! Glad to hear MonkeyPod has been a great fit for you, Emily! Our goal is to make MonkeyPod as intuitive as possible. As for other ticketing options, we are working to identify other avenues and appreciate your feedback. TK Tessa K. Director of Advocacy and Community Health, Wellness and Fitness ### "A CRM that has a real Community Feel " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2025 Monkeypod is a CRM that has great capabilities and ever-growing capabilities. The staff seems to genuinely care about supporting nonprofits in their efforts to achieve their mission Pros Value for money, ease of use, donor management, tracking interactions, ease of getting assistance when needed to help with learning curves, responsiveness to feedback, integrative capabilities with apps and workspaces Cons The only con I can think of is that there is a lot to learn for people not familiar with CRMs. Monkeypod is pretty responsive and has videos to help aid there. Also, there is a bit of a learning curve with newsletter creation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Thanks Tessa! Glad to hear that our CRM is helping you with your mission and we appreciate the feedback. JT Jumana T. Administrative Assistant Non-Profit Organization Management ### "Thank you Monkeypod!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2025 I think our overall experience with Monkeypod has been wonderful, we haven't had any major problems navigating through it or managing our tasks, we are excited to see what helpful updates monkeypod has in store for us! Pros Mostly is the customer service, I mean their software works great and provides a lot of services for our non-profit organization. But they're customer service is always so helpful and are fast at responding! Cons One thing is they changed the Relationship page, now it's hard for me to "search" for a customer in the data base. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thanks Jumana! We're thrilled to hear that our support team has been so helpful. Our product team is hard at work, too. They're building lots of exciting new features to help automate and streamline nonprofit operations. 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