# Amazon WorkSpaces Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Amazon WorkSpaces Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/203828/Amazon-WorkSpaces --- # Amazon WorkSpaces Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amazon WorkSpaces ## What is Amazon WorkSpaces? Amazon spaces is a virtual desktop solution with remote access capabilities that assist employees with collaboration and file sharing ## What is Amazon WorkSpaces used for? [Remote Work](https://www.capterra.com/remote-work-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Desktop as a Service (DaaS)](https://www.capterra.com/daas-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 84% Neutral 9% Negative 6% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amazon WorkSpaces?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/&name=Amazon WorkSpaces) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amazon WorkSpaces 4.3 (32) VS. [4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (32) Ease Of Use 4.8 (28,296) Value For Money 4.4 (23) Value For Money 4.7 (20,443) Customer Service 4.1 (25) Customer Service 4.7 (18,447) ## Amazon WorkSpaces alternatives [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (29)](https://www.capterra.com/p/210512/Kasm-Server/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (21)](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/reviews/) Starting price $8.55 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/203828/Amazon-WorkSpaces/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.5 (19) 42.11% of 19 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.7 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 4.7 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together File Transfer 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Move files across different systems or networks Desktop/Application Virtualization 4.1 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Platform to achieve application and desktop virtualization Single Sign On 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Amazon WorkSpaces 36 features Define levels of authorization for access to specific files or systems Interface for configuring and monitoring the system. Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Support "Bring Your Own License" model for flexible licensing, whether on-premise or in the cloud A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Desktop-as-a-service provider Manage and store data in a database Creates virtual version of end user's desktop environment or operating system Platform to achieve application and desktop virtualization Maintenance and upkeep of physical and/or virtual devices Move files across different systems or networks Utilization of GPUs to accelerate the rendering and processing of graphics/applications running on a virtual machine. Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Request two or more credentials to prove user's identity before granting access to systems Create, manage, and track policies and procedures within an organization Estimate or forecast of a future scenario based on the study of present trends Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Features 4.5 (32) 4.5 Based on 32 reviews ## Pricing Value for money 4.4 (23) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/203828/Amazon-WorkSpaces/pricing/) Value for money 4.4 (23) 4.4 Based on 23 reviews ## Support, customer service and training options Customer Service 4.1 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (25) 4.1 Based on 25 reviews ## User reviews Overall rating 4.3 Based on 32 reviews Filter by rating 5(17) 4(10) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent SJ Shubham J. Senior Security Analyst Computer & Network Security ### "Amazon Chime: On-Demand Service for Streamlined Collaborations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 7, 2024 IT is a reliable, on-demand service that can be accessed anytime. The key advantage is that with just a few configurations, our real work environment gets quickly provisioned. Pros The built-in service, Amazon Chime, enables seamless work collaboration without the need for third-party apps. moreover "Honey code" appears to be a valuable feature due to its low-code requirements, although we did not utilize it. Instead, we rely on Work Link for our homegrown application. Cons The service occasionally experiences slowdowns, but it is difficult to determine whether this is due to network speed or computational inefficiency. Additionally, there is no provision for a shared user concept. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cem K. Business Development Information Technology and Services ### "Workspaces als VM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 27, 2023 Pros Einfach zu bedienen, Desktop im Desktop. Vereinfacht viele Sachen für die man besondere Zugriffsrechte etc benötigen muss und ebenfalls gut bei Reisen Cons Mehr Designs bzw Änderungsmöglichleiten, und eventuell die Geschwindigkeit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dawn B. Client Services and Operations Manager Financial Services ### "Love AWS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2023 Overall, I have a very good work experience with AWS. It is easy to get into and out of quickly. Pros I like the ease of accessing a remote system and getting all of the information I need. Cons Sometimes it is unavailable but that is very rare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Dave A. Software Tester Computer Software ### "Buggy client software that frequently and intermittently fails to connect" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 5, 2023 Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support) Pros If it worked as it's supposed to it would be a great way to provide a remote desktop for external contractors such as myself. It's a pity it doesn't work reliably Cons The AWS Workspaces client is buggy, it frequently and intermittently fails to connect, or will connect but instead of showing the desktop shows a white screen the size of the remote desktop, my client has had a call logged with AWS for months to fix this issue, and despite 2-3 client versions being released this issue continues to plague their service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mbonjo R. Network Engineer Computer & Network Security ### "Powerful and amazing cloud-based virtual desktop infrastructure (VDI) service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2023 Overall, this software is one of the best I have used so far and I encourage and recommend users to try it out Pros I love this software for it's high security level it provides, making it very secured to access desktop applications and other features Cons Bli haven't encountered any faults using this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Stephanie O. Restaurant worker Restaurants ### "Great software for remote work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 24, 2023 Pros I liked Amazon workspace because it was easy to use and easy to navigate Cons What I didn’t like was that you had to change your password frequently and also there were some glitches Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shivam V. Associate Analyst Information Technology and Services ### "Amazing software for secure environment and remote work." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 20, 2023 Pros The software is very secure for the company to use and has easy to understand functionality, is better option than many competitors in market and is total value for money. I use it on daily bases and its very easy to use and the software keeps on updating by latest updates. Cons Sometimes the servers are little bit laggy which leads to delay in login to AWS environment which eventually leads to delay in work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gabriela d. Cabelereira Facilities Services ### "Amazon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2023 Resolvo todos os problemas com apenas um clic. Pros Super fácil o acesso, tudo muito bem desenvolvido. Cons Gosto de tudo nesse software é realmente impactante. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kenneth C. Customer Service Consumer Services ### "Amazon Workspaces Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 6, 2023 My overall experience is a 10 out of 10. This program helps me work from home. Pros I like the opportunity to work from home and also it functions well on my computer. Also doesn't crash at all. Cons Don't have anything negative to say about this program. It does what it is suppose to with no issues at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rebecca W. Customer Service Supervisor Health, Wellness and Fitness ### "Excellent remote work product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 I have been using it since early 2020 and so far it has been incredibly reliable. Pros How easy it is to use. We use it with both a thin client and a personal computer in our household and find it easy to use and access with both. Cons So far I haven't found anything. It rarely malfunctions and when it does it is only a matter of minutes before it is up and running again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203828/Amazon-WorkSpaces/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)