--- title: "TestGorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TestGorilla the right Pre-employment Testing solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203823/TestGorilla/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- TestGorilla 4.1 (267) [View alternatives](https://www.capterra.com/p/203823/TestGorilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of TestGorilla Ease of use 4.4 Customer Service 3.9 ## Pros and Cons in Reviews JB Jessica B CCOComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Love being able to build my own test with premade test templates, but also that I am able to create my own questions.“ February 3, 2025 PA Pınar A Human Resources ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills.“ January 15, 2025 DL DONIA L Project ManagerComputer Hardware, 201 - 500 employeesUsed the software for: More than 2 years. “With objective and fair skill-testing, TestGorilla simplifies the process of skill-testing, but saving options and the process of playing back should be improved.“ July 16, 2025 PA Pınar A Human Resources ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies.“ January 15, 2025 LM Laura M Office ManagerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “We found test gorilla and the tests options are even better as we can pick and choose.“ January 21, 2025 Arsen I CTOHuman Resources, Self-employedUsed the software for: I used a free trial. “It seems like they have everything I need, but they only offer contracts that are quite pricey. If you're hiring your first employee, and you actually don't need this service for a year, customer support is quite disappointed too.“ November 4, 2025 LM Laura M Office ManagerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “We are still in the process of hiring but it has helped us short list candidates.“ January 21, 2025 MR Marc R Human Resources ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “I wanted to create an assessment with 5 different test, but this was not possible, as 4 is the maximum per assessment.“ February 19, 2025 ## Showing most helpful reviews Showing 1-25 of 267 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Specialist Used the software for: 1-3 years ### "Great Provider just with room for improvement." September 23, 2026 5.0 Pros TestGorilla offer a strong security features that help protect candidate data and assessment integrity with a clean and user friendly interface and straightforward assessment process. Cons Reporting and customization could provide more flexibility and deeper insights. Also, some candidates may find the assessment instructions slightly overwhelming. Review Source FG Fernando G. Talent Acquisition Used the software for: 1-3 years ### "Strong Assessment Platform, But more customization would help!!" August 24, 2026 3.0 Pros Easy to create and customize assessment and wide variety of skills and test options and useful reporting and assessment results. Cons Pricing can be high for larger hiring volumes and limited customization for certain testing needs. Base on candidate rate said they have found lengthy assessments discouraging. Review Source registrar Used the software for: Less than 1 year ### "sharing gorilla" June 24, 2026 5.0 my overall experience has been fantasic i havent has an issue and the fact of how easy it is to use and people love it Pros i love the ability to share info with other physicians and not have to worry about taking it to them Cons i just started it out but no issues at all it was wonderful sharing everything with everyone no problems yet Review Source Arsen I. CTO Used the software for: I used a free trial ### "Not customer centric and inflexible" November 13, 2025 1.0 Pros Functionality that they offer is quite available and needed, and it seems like they have everything I need. Cons It seems like they have everything I need, but they only offer contracts that are quite pricey. If you're hiring your first employee, and you actually don't need this service for a year, customer support is quite disappointed too. It takes them so long to answer, and they just don't get you. One more thing: when I spoke to their salesperson during the demo call, he didn't even know about all options they offer. For example, in my case, he didn't know that they offer some special terms to VC-based startups. Review Source Andrew L. Strategy Analyst Used the software for: I used a free trial ### "best skills based testing platform" March 22, 2023 5.0 Development of outsourcing team. Preparations for launch of SaaS product company. Pros TestGorilla has a vide variety of tests and based on scientifical approach combined with strong practical expertise of TG team. TG reduces your time for screening and preliminary interviewing of employees. Once the test passed you can go to screening of portfolio \[technical staff\] or references list \[management\] not using time for more interviews of more you actually need to judge the choice to hire. Cons Some tests, especially for soft skills have a lot of questions - it splits focus and some can be not clear answered. Technical - needed Prospective June level for rising stars to be choosen cause some programming level tests are hard to pass, it makes reliability but does not help to employer to save costs. There is lack of integration with platforms for remote hire of contractors: UpWork, Glassdoor, Toptal. I wish TestGorilla will cooperate with large institution it make it more popular. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/)[VideoAsk](https://www.capterra.com/p/239248/videoask/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing TestGorilla Very professional and open minded team of TestGorilla. Platform is really stable and is more creative space less testing virtual place. TG has vide variety of tasks and domains. Review Source Response from TestGorilla June 16, 2023 Hi Andrey! Thank you for taking the time to leave us your review. We are happy to hear you have had a positive experience with our team and with the variety of tests in our library. We are constantly striving for improvement and excellence, and we will happily take your feedback onboard for that. Welcome to the TG community! Founder and Recruiter Used the software for: I used a free trial ### "Great recruitment tool " January 23, 2025 5.0 Good so far, I enjoyed the free trial and the demo provided. Pros The ability to accurately identify candidates that leave the testing environment, as well as the live tracking and volume of tests. Cons The pricing structure. For a startup, a monthly plan would suit best. Alternatives considered [CoderPad](https://www.capterra.com/p/204479/CoderPad/) Reasons for choosing TestGorilla I tested both products. They offer similar solutions. Review Source PA Pınar A. Human Resources Manager Used the software for: Less than 1 year ### "Disappointing experience" January 16, 2025 1.0 We used the platform for technical recruitments. One of the main reasons we chose Test Gorilla was to create tasks for technical roles. However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills. They are either too simple or too difficult, and some of our candidates also find technical tasks irrelevant for assessing their skills and are unwilling to complete them. Considering all of this, we have decided not to use the platform in our hiring process in 2025 and to return to our own assessment methods. Since we didn’t cancel the subscription, the annual package was renewed. After contacting them within 1-2 hours to say that we didn’t wish to use the product, we requested a refund for the subscription fee. However, our refund request was rejected. Despite repeatedly stating that we will not be using their platform, they are refusing to refund our payment. Customer representatives are not helpful at all and keep dismissing the issue by saying it's company policy. We had a very bad experience with this. It is truly disappointing that we have made a payment for a platform we are dissatisfied with and will not be using. Pros It is an easy-to-use assessment platform Cons Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies. Review Source Software Development Manager Used the software for: Less than 1 year ### "Essential for remote teams" June 20, 2022 5.0 We felt TestGorilla helped eliminate candidates we didn't need to persuade and helped identify the right candidates with the help of video responses. We were hoping for more non-cognitive skills assessments -- there were a few test suites that helped a bit, but we found that custom questions helped accomplish our goals better. Pros I loved that I could add cognitive and non-cognitive testing, and receive a summary of the test results rather than individual question results. This helps eliminate interviewer bias greatly. Cons I did not like the inability to modify my testing suite after the first interviewer. While I can see how this is interpreted as a feature, I would appreciate the ability to correct mistakes made in the original job posting or test suite composition. Reasons for choosing TestGorilla TestGorilla provided more customization options to our unique interview process, and works with teams of interviewers or reviewers more seamlessly. Review Source Response from TestGorilla June 21, 2022 Hi James, thanks a lot for taking the time to leave us your detailed review. glad to hear that you are having a positive experience so far with the platform, and are successfully minimizing bias in your screening process. Research has found that multi-measure tests, such as our assessments, are the best predictor of job success, so being able to combine cognitive ability and other non-cognitive tests should help you find the best candidates! Welcome to the TG community :) Director of Finance/Controller Used the software for: Less than 1 year ### "Simple, Intuitive Platform for All Pre-Employment Evaluation Needs" July 22, 2021 4.0 Hiring accounting staff requires both technical skills that can be difficult to test for (e.g. MS Excel skills, US GAAP, basic journal entries, etc.) in a standard interview format. TestGorilla has helped with providing an objective measurement on these skills to ensure we are getting a candidate who can do what their resume claims they can do without having to have a subjective q&a during the verbal interview. Pros The ability to create a modularized exam to cover different technical and behavioral qualifications through pre-built quizzes. This allows for a better objective review of potential candidates we are considering hiring. I also like the scoring benchmarks for comparing potential candidates. Cons There are a few technical glitches it seems still in the software with logging into the system, getting passwords reset, etc. Alternatives considered [eSkill](https://www.capterra.com/p/145759/eSkill/) Reasons for choosing TestGorilla I really liked the ease of use for both us setting up the system, as well as the end-user experience for potential candidates. We also like the modular exam build to customize the experience for both technical testing, as well as behavioral/organizational fit. Review Source Field Manager Used the software for: I used a free trial ### "A bit pricey, but worth the cost" April 26, 2023 4.0 Overall, the TestGorilla platform has the largest library of assessments I have seen. However, the free tier is pretty basic and probably not fit for many users with varying demands. The priced tiers are quite pricey to be honest, and most starting businesses would not be able to afford them. Pros I liked that we could customize the tests, and create individualized invites or a general link for each assessment. The tests seemed well-calibrated to the specific skillsets we were testing for, and we had the ability to select which assessments to use. Cons However, the free tier is quite limiting. You only have access to 10 assessments, which is not really much if you need to test for more than a few skillsets. On the free tier, you're also not able to download the results for offsite use. We had to depend on the candidates sending us the PDF of their results. Alternatives considered [TwoLink](https://www.capterra.com/p/267144/TwoLink/) Reasons for choosing TestGorilla Actually, we ended up trying TestGorilla and then switching to a different product more our price range. Review Source Response from TestGorilla June 16, 2023 Hi Lawrence, many thanks for taking the time to leave us your feedback! We appreciate that our current price points might not be suitable for smaller businesses, so we are currently in process of finalising a new pricing structure that will hopefully address this issue and offer some more affordable paid options for our users. We'd be happy to welcome you back! general worker Used the software for: Less than 1 year ### "Ms. James Review" June 8, 2025 4.0 I had an interesting experience I enjoyed the test it made me focus on what i was doing making sure I answer correctly Pros how they explain and give u a clear understanding of what is to come in each section and the breaks in-between Cons the word usage if it could be put into simpler terms for others to understand especially in section 2 Review Source extension officer and supervisor Used the software for: Less than 1 year ### "The best app for job seeker to express there self" February 28, 2025 5.0 very good and fast in time of answering questions Pros is most easy job seeker app that everyone can express there self Cons the timer of the test is very limited and need to be look onto Review Source Operations Manager Used the software for: I used a free trial ### "Recruitment made easy!" February 11, 2025 5.0 I love the interface and ease of use. Helped us screen our candidates. Pros It's making our assessment easier and more objective. Cons None so far. The only feedback I have is that I started using TestGorilla during the maintenance period. Review Source COO Used the software for: I used a free trial ### "Good, but could be even better." January 24, 2025 4.0 Better than expected, but the lack of a short term month to month subscription is a problem for us. Pros Easy to set up and use with some interesting assessments on the free plan. Cons You can't see the invitation or the rejection emails on the free plan. You can't view the test questions, so it's a leap into the unknown as a first time user. If you customise a screening question and need to edit it - you can't. You have to delete it and start again. You have to subscribe for a year. As a first time user from a small start up, we probably would have paid for a plan for a month or two - but can't justify the cost for an entire year for one hire. There is no reminder option to remind a candidate to take the test. Review Source Matteo B. Csm Used the software for: I used a free trial ### "Great tool" February 4, 2025 4.0 I think that test gorilla is definitely the top notch system for screening candidates Pros The possibility to integrate custom questions and pre made ones, I also liked the anti cheating system and the dashboard Cons The one year subscription only did not allow us to buy the subscription at this time, we would have definitely move forward if the monthly subscription was available Review Source Yeswanth A. Software Engineer Used the software for: I used a free trial ### "A Reliable Pre-Employment Assessment Platform" February 25, 2025 5.0 My overall experience with TestGorilla has been positive, especially for streamlining pre-employment assessments.However, customization limitations and occasional integration challenges can be improved. Overall, it's a great tool for data-driven hiring. Pros TestGorilla offers a user-friendly interface, a wide range of pre-employment assessments, and seamless integration with ATS platforms. Its AI-driven insights, customizable tests, and automated candidate ranking streamline hiring, making it efficient, data-driven, and bias-free for recruiters and hiring managers. Cons Some test questions cannot be modified, restricting flexibility Automated scoring may not always reflect real-world skills Review Source Maude N. CX Manager Used the software for: Less than 1 year ### "Great App, Strongly Recommend" January 30, 2025 5.0 I loved my experience with TestGorilla so far, it's changed how I do the interview process completely Pros I liked that it standardizes candidate evaluation and removes the bias. I've done the tests myself and they are amazingly built. Cons Nothing at the moment, the free version is a bit limited so I may eventually move to a priced plan. However, it's still a great tool as is. Review Source Senior TA Partner Used the software for: Less than 1 year ### "Test Gorilla" February 11, 2025 4.0 ・Overall very good and we are getting great feedback from candidates and hiring manager. Pros ・Strong Behavioral Assessments ・Good Range of Tests ranging for Hard Skill to Soft Skills Cons ・I believe there could be more aspects to the Problem Solving test accumen, specifically in regards to more functional problems. Review Source Head of Software Development and Support Used the software for: Less than 1 year ### "Finding a needle in a Hay Stack" February 8, 2022 4.0 Overall I like the concept of TestGorilla. I was able to create a test and easily choose questions to test potential candidates for the tole I was hiring for. I could also add custom questions and set time limits per question. While the summary of each test completed was neatly presented I would have liked if it had given and more in-depth analysis of the programming code provided and helped me in deciding if the candidate had the necessary skills rather than just a percentage score base on whether or not his/her code produced the expected result. Some candidates we interviewed based on there scores here were asked to do another practical code test and did quite well. When speaking to them in the interview they would say they were either intimidated by the online test or were confused by the mathematical questions and were not sure what to do. However, when asked to write a simple web page with a login etc they did this with no problem. TestGorila is great if you don't want to sit in lots of interviews with nonsuitable candidates and you can use this tool to choose those who might be suitable. TestGorilla alone though should not be used to decide whether or not to hire a candidate but does save a lot of time to you in the entire recruitment process Pros Library of questions to choose from which you can pick and choose to include in the test based on what skills you are recruiting for. The test can be done online at a convenient time for the candidate and there are checks built in to determine if the candidate was cheating. Various ways to share the test to potential candidates Nice summary of the candidates results Cons Needs more questions in the library for a wider variety of positions. Needs to assess the programming code automatically and provide a rating rather than just showing me the code and making e decide if the candidate is a good fit or not Reasons for choosing TestGorilla Pricing Review Source Response from TestGorilla March 1, 2022 Hi Mark! Thanks a lot for taking the time to leave us such a detailed review, we really appreciate it! Glad to hear that you were satisfied with the range of tests in the library (which is over 190 as of now!), and that you found that you were wasting less time interviewing people who weren't suitable. We always say that our product should be used as a tool in the hiring process, and it should fit into a bigger hiring journey. In your case, this is exactly what happened; you used TG to find the best and most suitable candidates and moved them forward to interview, after which you made your final decision. Good luck with your future hiring! Agency Owner Used the software for: 1-3 years ### "Bait and Switch" January 20, 2023 1.0 It was my go to system, until I renewed, now I wouldn't recommend them to my worst enemy. So brutal with customer care and they take take take... stay clear. Pros They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled. Cons They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year. Switched from Because TestGorilla baited me in with a good price and switched it. Reasons for choosing TestGorilla I didn't I switch away from TestGorilla - it's terrible. Review Source Response from TestGorilla February 28, 2023 Hi Jake, sorry to hear that you have had a negative experience with our team and with our platform. We communicated to all customers in June 2022 about the changes to the PAYG plan that would take effect on renewal. This gave our customers ample time to familiarise themselves with any changes that would impact on their assessments - your plan was renewed in January. Worth bearing in mind that we also added features to the PAYG plan - additional custom questions, intro video etc. If you have further feedback or would like to reactivate your paid account at any stage, please don't hesitate to contact us Judd D. Founder Used the software for: Less than 1 year ### "Buyer Beware - Not what I expected" April 28, 2022 1.0 Horrible and I am very disappointed in the way they treated us as a customer. Pros I honestly have no pros I can say about the product. Cons The pricing model is not easy to understand. The free trial is barely a trial. You cannot see the questions to know if it is a good test. Support is dismal and takes days to get back to you. We barely used the product and had our first candidate have difficulty taking the test. The beware part, they state nothing in their terms as far as a refund which they would not grant the refund even though we explained the difficulty of all of the above. You pay yearly, so if you do not like it, you are crap out of luck. Review Source Response from TestGorilla May 6, 2022 Hi Judd, I understand that our team has resolved the issue you experienced to your satisfaction. However, just to alert you to some details on our platform that you may have missed- you are indeed able to see the questions presented in each test, by simply inviting yourself to take the assessment as an internal user. Our free plan is designed so that our customers can try all of the premium features on the platform for free, before signing up to a paid plan. We encourage our users to explore the platform using the free version first, and to share assessments with other team members, so that you have full understanding of the features and benefits of the paid content before you decide to subscribe. We wish you the best with your hiring process! Manager Used the software for: Less than 1 year ### "Good product for especialized jobs" July 12, 2021 4.0 I liked the tool but didn´t fit my recruiting market. Pros The library test area great for a specific area such as Technologies, Programming, and Software development. Cons The idea of buying the tool was to have preset library tests such as evaluation of customer service, personality and critical thinking, but the orientation was just for certain fields. It's a very expensive tool to create quizzes or tests, with other tools in the market such as Microsoft Forms. The value of the tool is the analytics and reports. Reasons for choosing TestGorilla The analytics and reports Review Source CTO Used the software for: Less than 1 year ### "Easy to configure, but quality of the coding tests is not great" July 15, 2021 4.0 We use TG to assess developers after we've had a first interview with them. Pros It's easy to create your own test suite, and selecting predefined tests helps with getting started quickly. I also like the as-they-type code view - it helps to get an idea of how the developer constructs a solution - and I appreciate the automated screenshots (to my surprise all the candidates accepted video captures). I also like the logical thinking tests, although there's not really a way to see the users responses (this goes for all the questions). Cons I found some of the tests to be lacking in quality, sometimes resulting in frustration from the developer, or unhelpful results. For example: \* the advanced SQL test is not a realistic scenario, and only has 2 outcomes: success or failure. It makes it hard to get an idea of the developers grasp of the subject, because it's just 1 giant assignment. If you get 90% right, you score 0 points. \* the Laravel test does not really test the developers ability to use the framework in real life situations, but rather tests for static knowledge. \* I found the PHP tests to be too simple and sometimes just poorly constructed (for example the prefilled function and parameter names are not great) I also created a custom PHP test, but the outcome verification has a bug, which will sometimes accept wrong answers (error status === true). I would have liked to see the users responses to multiple choice questions. Because of the randomness in the questionnaires, you don't know which questions they got. It would be helpful to see if maybe a user got dealt a couple of poor questions (and there are a few). It's a shame that (as a paying customer) this information is not revealed. Reasons for choosing TestGorilla Pricing and range of offered tests Review Source Office Manager Used the software for: Less than 1 year ### "Useful but needs improvement " July 12, 2021 4.0 Pros The ability to customize tests with self selection from the array provided helps the test be more specific to what we need verification of before hiring for a high demand position. Cons The test options are plentiful but some are confusing, the inability to do more than see 2-3 questions preview makes it hard to know if the test truly matches what you need without taking the test yourself (which should be Free to allow admin to do so and verify the test matches company needs). The timed feature on self made test questions should be more flexible, 2 minutes is unfortunately not enough time for longer test questions with lots of detailed options for slow readers. The inability to change a test after its been sent to an applicant means multiple versions of the same test for the same position now exist and theres no way to "label" it to know which version has which testers, forcing me to open each option and look through the test names to find who im looking for. More tests that are less corporate office and a few more options that match small business needs (such as time management questions which fit more corp settings than small 3 man office). Review Source Recruitment Coordinator Recruitment Coordinator Used the software for: Less than 1 year ### "Streamlined the Screening Process" August 19, 2022 5.0 It has definitely saved us time and the calibre of interviewees means are conversion form interview to hire has improved drastically. Pros Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role. Having the options to create different assessments for different roles is great. Cons Unfortunately it does not link in to out recruitment software. Review Source Response from TestGorilla September 16, 2022 Hi Jocelyn, thanks a lot for taking the time to leave us your feedback on the platform. Great to hear that we helped you with optimising your hiring process, and that you appreciate the flexibility of the platform. Regarding your recruitment software, we are currently integrated with 10 different platforms, and there are more on the roadmpa for Q4. Can you share the name of your specific software? I can take a look and see if it is on the current roadmap :) Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.