# Noteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Noteable the right Applied Behavior Analysis solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203725/Noteable/reviews --- Noteable 4.7 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Reviews of Noteable Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SS Stacey S CosmetologistAlternative Medicine, Self-employedUsed the software for: 1-2 years. “it's fast client friendly most people finish intake before even showing up and cuts wait times like crazy 90% plus reduction in check-in time no shows drop satisfaction scores through the roof feels like magic for clinics that are drowning and chaos .“ January 27, 2026 AM Angela M Director of OperationsMental Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “we are also unable to run contractor payroll, as the payroll feature only allows for hourly payments, and not by the unit. “ September 9, 2025 JT Jordan T Supervisee in Social WorkMental Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “I also love the ability to look at clients who have been discharged and still having access to their records even if they are no longer active with the company.“ September 9, 2025 SD Sara D Clinical DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Techs can not finalize their notes on the app, leading to additional unnecessary steps.“ September 30, 2025 OH Oni H CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements.“ May 31, 2024 DS Dominique S OwnerMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “However, the navigation of the options for each document if you have to add a section or remove an area it can be tedious making sure its correct before choosing to slide yes/no or vice versa.“ September 9, 2025 AC Anastarshia C Operations ManagerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The features are practical and easy to navigate, and the support team is responsive and genuinely helpful. While there are areas where we see room for growth, we’re excited to see Noteable continue to evolve and add new features that will make it even more powerful for ABA clinics like ours.“ September 17, 2025 Patrice C Adminstrative AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: I used a free trial. “The least I liked about it is that the loading time between pages lags which can be very frustrating, sometimes you are unable to pull a report which is a major delay.“ September 3, 2025 ## Showing most helpful reviews Showing 1-25 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel K. Owner & Executive Director Mental Health Care Used the software for: 6-12 months ### "Top notch customer services" April 27, 2023 4.0 My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs. Pros Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have. Cons Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates. Review Source JT Jordan T. Supervisee in Social Work Mental Health Care Used the software for: 2+ years ### "My experience with Noteable" September 9, 2025 5.0 My overall experience with Noteable has been great. It is very rare that I have difficulties with Noteable and often find it easy to be able to navigate. Pros Noteable makes it really easy to keep track of clients information and having everything that we need to access for them in one place. I love the reminders we get on things that are due and being able to keep track of important things. I also love the ability to look at clients who have been discharged and still having access to their records even if they are no longer active with the company. Cons Noteable sometimes has difficulties with virtual sessions and sending links to clients. Sometimes it is hard to navigate between documents for clients without noteable wanting you to submit things instead of being able to save them. Review Source Response from Noteable September 15, 2025 Hey Jordan! Thanks so much for taking the time to share this feedback. We’re glad Noteable helps you keep everything organized and accessible, even for discharged clients, and that reminders support your workflow. We appreciate your feedback on virtual sessions and document navigation as we work on making those areas smoother. RC Robert C. Mental Health Programs Manager Mental Health Care Used the software for: Less than 6 months ### "Robert Carter " March 24, 2023 3.0 Pros \[sensitive content hidden\] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere. Cons I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to. Reason for choosing Noteable Customer service was great and our needs were met. Review Source Response from Noteable April 3, 2023 Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you! LL LISA L. Case manager Medical Practice Used the software for: 1-2 years ### "Keeping up made easy!" September 24, 2025 4.0 i USE NOTABLE A LOT!! I have used it at prior jobs and it has been great. I think the more you use it the better you become. Pros IT IS CLEAR TO FOLLOW AND IT WAS EASY TO LEARN! The tabs are visible and it has everything that's needed to create a good note. Cons SOMETIMES i HAVE A HARD TIME GOING BACK TO CERTAIN SCREENS. BUT ONCE YOU HAVE ACCOMPLISHED THE CORRECT WAY TO DOING IT< IT BECAME EASY TO WORK WITH! Review Source Response from Noteable January 6, 2026 Hi Lisa, Thanks so much for sharing this! We're happy to hear that Noteable feels clear, easy to learn, and well-organized. We also appreciate the honest feedback around navigation. Even with a slight learning curve, it's great to know that once things click, the workflow becomes much smoother. If you're ever curious about optimizing a workflow, our success team would be happy to help. It means a lot that you've used Noteable across multiple roles and keep coming back to it. Thanks for being such an advocate and for taking the time to leave a review. TF Tiffany F. Office Manager Mental Health Care Used the software for: 2+ years ### "Notable is unmatched " September 15, 2025 4.0 We have been using Notable for the past 5 years and I wouldn't even consider a different EHR. Notable is reliable and affordable. Pros Prompt response from Customer support and even faster solutions. Notable is also very user friendly in general. Cons Inability to port client demographics and standard forms into newly created charts for different programs. For instance, if a client comes in for Community stabilization and an intake packet, goals, freedom of choice ( all of the initial information is obtained) if I go to add a Mental Health Skill building or IOP chart most of the information does not port over and needs to be entered a second time. Review Source Response from Noteable September 17, 2025 Tiffany, thank you so much for your kind words and for being a loyal partner for the past 5 years. Your partnership means the world to us! We are happy to hear our support team has been prompt and helpful, and that you find Noteable user-friendly and reliable. We also appreciate your feedback about porting client demographics and forms between programs. We know how valuable efficiency is, and our team is actively exploring ways to make cross-program transitions more seamless. Your insight helps guide our improvements, and we’re grateful for it. Thanks again for trusting us to support your work! HB Heather B. LBA Mental Health Care Used the software for: 1-2 years ### "Solid Platform with Room to Grow" September 12, 2025 4.0 Noteable has made documentation and scheduling more efficient overall. With minor refinements to speed and syncing, it could easily become a five-star solution. Pros The platform is intuitive and well-organized, making it easy to navigate between case notes, scheduling, and reports. I appreciate the strong security features and HIPAA-compliant setup, which gives me confidence when storing sensitive information. The learning curve was gentle. I was productive within the first few sessions. Cons Occasional glitches with syncing across devices can slow workflow. A few advanced features take extra steps to locate, and the mobile view (website and app) isn't as smooth as the desktop version. Review Source Response from Noteable September 15, 2025 Hi Heather, Thanks for sharing your experience with Noteable! We are always happy to hear our platform's design and features have helped partners get up and running quickly. We appreciate your feedback on syncing, mobile usability, and locating advanced features. Our team is always working on improvements and your feedback is so valuable to us. Thank you for being a part Noteable community. We're excited to keep making your workflows even smoother! KB Kelisha B. Intake Specialist Mental Health Care Used the software for: 1-2 years ### "My experience with notable." September 9, 2025 5.0 Overall I have had a pleasurable experience. It nice when you are able to have a clear path to find information when you need it Pros I like how easy the platform is to use. The site is very easy to navigate. I like the fact there are ways to reach out to someone for help within a timely fashion. Cons There are times I had to keep refreshing the system to be able to access some information. Sometimes I have to keep imputing the same information over and over before it could be visible. Review Source Response from Noteable September 15, 2025 Thanks, Kelisha! We’re happy Noteable has been easy to use and that support has been helpful to you and your team. Your input on refreshing and data visibility is appreciated and helps us to always improve! SB Shalym B. Program Manager Mental Health Care Used the software for: 2+ years ### "Loving Noteable" September 9, 2025 5.0 Since day one, Noteable has supported our company 100%. Easy payment system. Our client files are safe and accessible. Pros Customer service is superb! Quick and easy support system. Tutorials are very helpful. Worth every penny. Cons Volume on some of the video tutorials are low. Wish the red dots came in different colors based on what's needed. Review Source Response from Noteable September 15, 2025 Thanks so much, Shalym! It means the world to know our support and resources have been valuable for your team. We appreciate your suggestions, as well, and they’re noted as we keep improving! CR Christina R. Behavior Support Clinician Individual & Family Services Used the software for: Less than 6 months ### "It’s exactly what I need for work!" September 16, 2025 4.0 Noteable is great, and pleasingly straightforward. I like that I know exactly where to find everything because they are clearly marked and labeled, and there isn’t any frustrating pop ups or hoops I have to jump through. Pros I love the fact that I can reach my account from different devices and still be reassured that information is secure! Cons I wish that I could access things like my schedule and hours through the app. It would definitely help with convenience. I also think that the layout of the schedule when accessed through an iPhone’s web browser is difficult to navigate and and see in its entirety. Review Source Response from Noteable October 7, 2025 Thank you so much for sharing your feedback. We love hearing that you feel confident accessing your account from different devices and that Noteable’s layout makes it easy to find what you need without any extra hassle. That’s exactly the kind of experience we want to deliver! We really appreciate your suggestions about app access and scheduling. Convenience matters, and feedback like this helps us keep improving. We’ll make sure your notes about app scheduling and mobile browser navigation are shared with our product team as we continue to enhance the mobile experience. We’re so glad you’re part of the Noteable community and truly appreciate you taking the time to share your thoughts with us. EH Ebony H. COO Mental Health Care Used the software for: 2+ years ### "Noteable is great" October 2, 2025 5.0 Been with noteable for over 5 years. Have had positive experiences. They are constantly updating the database. Pros I like the customer services and how easy noteable is to navigate. It is a really good value for what we pay monthly. Cons I would love for noteable to incorporate AI into its database. There are sometimes learning curves when updates are made but we are able to navigate them. Review Source Response from Noteable October 7, 2025 Hi Ebony, thank you for taking the time to leave this review! We work hard to keep Noteable user-friendly, as a tool of empowerment for our partners. Your feedback helps us understand how we're doing and what people think would improve their experience. I look forward to sharing this with our team! Thanks for being a valued partner; we look forward to our continued partnership with you and your team. SM Standice M. CEO Mental Health Care Used the software for: 1-2 years ### "The best EMR for Community Based Services" September 16, 2021 5.0 I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original. Pros It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated. Cons Something that can improve is the employee chart. I would like to use it more for their compliance. Reason for choosing Noteable I liked how personable the program and the developers are. Review Source WS Will S. Behavior Support Clinician Mental Health Care Used the software for: Less than 6 months ### "Good for data collection" September 22, 2025 4.0 Pros The interface makes it easy to collect data while in the field. The buttons for data collection are easy to push and the ability to combine case notes with my hours makes it easy to keep track of how much I’ve been working. Cons The frequent refreshing and logins can make it difficult to pull up items while in a hurry. If I’ve put my phone in my pocket even for just a moment, there’s a good chance I’ve been logged out. Review Source Response from Noteable October 7, 2025 Thank you so much for sharing your feedback. We really appreciate hearing from our partners. Frequent logins are actually part of our security measures to help keep sensitive information protected. When a device goes idle or is locked, the system will log the user out to make sure everything stays secure. Frequent refreshes, on the other hand, aren’t typical. If you’re seeing this happen often, our Partner Success team would love to help troubleshoot and figure out what’s going on. Please don’t hesitate to reach out so we can get it resolved quickly. SR Samantha R. CEO Mental Health Care Used the software for: 2+ years ### "Great and Efficient" October 30, 2024 5.0 It has been a great and efficient tool. It permits immediate signings, reducing waiting time due to easier access to the forms. Pros Everything!!! It permits immediate signings, reducing waiting time due to easier access to the forms. Especially the immediate and positively responsive staff, Mr. \[sensitive content hidden\] and his team. They have been the most charming and people-oriented persons I have ever met, very intuitive to business needs. Cons I wish when merging the original documents were maintained as well as the newer documents. It appears that when you alter any documents within one chart, it takes effect in the other chart as well. Review Source Response from Noteable November 6, 2024 Hi Samantha! Thanks for taking the time to leave us this review. We enjoy getting first-hand feedback from our partners, and you made our morning a little brighter by calling us charming! I wanted to offer a resolution for your comment about the shared reports feature. Shared reports take the completed report from one program and shares it with all other programs that have the same template. The report is not a copy, but the original being displayed on the other match/merge charts where the template is shared. We can actually turn this feature off if you'd prefer and easily unshare any report template making them program-specific. Your Partner Advocate should be reaching out to discuss further, but as always, feel free to reach out and ask more about this. We thank you for your partnership and our continued success together! NW Nathan W. Behavior Analyst Mental Health Care Used the software for: 1-2 years ### "a good product that keeps growing " September 20, 2024 4.0 overall its been a positive experience as the product continues to grow and develop. It has allowed for overall easier and streamlined work. Pros Noteable allows for a comprehensive view of your clients documentation, data reports, and tracking capabilities. Cons Loading times between pages can be excessive and data modification in line with scientific practice are not always available (e.g., flagging outlier data points). modifications are limited (e.g., changing targets/target sets, labels for pre-existing sets and steps. Review Source Response from Noteable September 25, 2024 Nathan, thank you for taking the time to leave this review. We appreciate your feedback as it contributes to our growth and ability to best support our partners. We're happy to know that Noteable has positively impacted your work and helped streamline your flow. I'd like to respond to a couple of points you mentioned. Some reports may take longer to load, especially when pulling large amounts of data. If this happens often, please contact our support team so we can optimize performance in that area. Regarding changes to targets/target sets after data collection, these restrictions are in place to maintain data integrity. Modifications are possible before data collection, but if changes are needed afterward for something like fixing typos, your Partner Advocate can help you with this. Thank you for partnering with Noteable. We look forward to our continued success together! CL Courtney L. Owner and Operator Education Management Used the software for: Less than 6 months ### "Nice app with versatility" June 16, 2025 5.0 This is a better app than the one I was using. You will like the multi-function of it. Great little app. Pros I love the ease of use of this app. There weren't any bugs. I have used similar apps before, but this one was more organized. Cons Maybe a little basic interface. It might need a little more jazz to it, overall. Otherwise, I don't have a lot of critique for it. Review Source DW Devann W. BCBA Health, Wellness and Fitness Used the software for: Less than 6 months ### "Highly Recommend" October 28, 2024 5.0 Great! It was easy to track progress across goals and also easy to report on goals! Pros It was easy to use. Easy to learn to use. Very easy to train technicians to use! Cons There wasn't really anything I didn't like about using it! Review Source Response from Noteable November 6, 2024 Hi Devann! Thank you for leaving this thoughtful review. The team is so happy to know you're enjoying Noteable and have found it to be user-friendly and intuitive. We thank you for your valuable partnership and look forward to a future of continued success together. Have a great afternoon! KO Kathleen O. Program Director Mental Health Care Used the software for: 2+ years ### "Game Changing Program for the ABA Field" August 26, 2021 5.0 Pros Noteable has such an intuitive, creative, and easy user interface which makes using this product (and teaching on how to use this product) such a breeze. There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care. I love how creative I can be when planning treatment for my clients, whether it's managing behaviors or creating thorough and precise treatment objectives. I get to easily build out phases of treatment with assigned data collection, and all of my creations can instantly become reports or accessible in the app for my direct care staff. Since switching to Noteable, I have found clients and families are more actively engaged in treatment and make progress faster due to the speed and ease in which I can adjust, alter, and edit treatment needs. Additionally, families and staff more quickly and readily access graphs and can see progress each day. Having a mobile data collection app also allows for quick collaboration between the supervisor and direct staff - changes can be made quickly and progress is seen and accessible to all parties. Graphs are quickly added into monthly and quarterly progress updates with the click of a button, and Noteable also allows for quick faxing of documents to all providers with another click of a button! All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do. Cons Another thing I love about Noteable is how open the development team is to suggestions and feedback. The things that have been cons are features that will now be added by the end of this year, like session planning tools and ABC data collection in mobile & web versions. Review Source JM Jackie M. Qualified Mental Health Professional Mental Health Care Used the software for: 1-2 years ### "Easy to use!" December 21, 2023 5.0 Pros 1\. Easy to track a client in the EHR when 2 ppl are assigned to the same client. 2. Ease of use. 3. Navigating is perfect! Cons 1\. Not being able to pull a report on our pay (or how they compute or pay based on work submissions in noteable.) 2. I do not like the word count..for example in completing the progress note section...there is a word count of 1300 for Interventions and 1000 for response....EKKKK! 3. Does not have a visable spell check button-or am i missing it? Review Source Response from Noteable January 10, 2024 Hey Jackie! We really appreciate you taking the time to write us a review! Regarding the report for your pay, while Noteable houses your hours and compensation for mileage, training, etc., we do not host hourly rates in our system. All that would have to be through your payroll software. For the word count, while Noteable can restrict the word count in reports, the actual limit itself is set by your administration team. If you and your team need help editing that in Noteable, you can reach out to your partner advocate; they would be more than happy to assist. We do not have an integrated spell check in Noteable, but it should allow your browser's default spell check to work. If there is anything we can help you out with, please do not hesitate to reach out! IP Ikai P. Director of Administrative Services Mental Health Care Used the software for: 2+ years ### "The Best " September 23, 2021 5.0 Connecting Communities' experience with Noteable has been absolutely amazing from the very incipient stages to current day. They remain consistent in best practices, customer care, and service delivery. Pros The accuracy of the billing component. The ease of use of the system overall. I am not the most tech savvy and I am able to maneuver through the system with ease. I am able to explain how to use the system seamlessly during our on-boarding. Ability to review all of the client's charts that are serviced by the same employee. Cons The only feature that I think would be beneficial to add is resubmitting denied claims through the system. This is currently being look into for possible implementation. I really hate referring to it as a con because the system overall is so great. Reason for choosing Noteable #1 the staff. The care, time, patience, dedication, commitment, quality, and passion they have behind the product is unmatched. Also then authentic efforts they show in ensuring the client is happy was more than enough to make us want to sign up. Review Source PB Paul B. President Mental Health Care Used the software for: 2+ years ### "Great team and value" November 16, 2023 5.0 I could not have asked for a better partner as we started our ABA practice. Pros Support is exceptional. Value for the price is very good. Features are less than the larger competitors, but they are always developing. Excellent choice for small / midsize practices. Cons Features and functionality are fewer, making for a less comprehensive practice management platform. That was actually one our reasons for choosing Noteable when starting up - ease of use, uncluttered system. Reason for choosing Noteable Simpler to use, better price point, better support team Review Source Response from Noteable December 6, 2023 Thanks, Paul! We are definitely paying attention to the use cases that larger agencies are looking for, like business intelligence interoperability. As you know, we have been focused primarily on delivering a best-in-class clinical experience, but, as you say, we are always developing and releasing new features! AM Adriana M. Chief of Operations Mental Health Care Used the software for: 2+ years ### "Notable Feedback " January 3, 2024 5.0 Our agency has used noteable and an electronic medical record system for the last three years with minimal issues. We are pleased with the product. \[sensitive content hidden\] our notable representative not only set us up for success, but has always made himself available for questions and support as needed, within minutes of when support is requested. Pros Notable is an application that is easy to use and understand. Our team is able to capture their client notes and pull productivity reports easily. Cons We have had minimal issues with noteable. Review Source Response from Noteable January 10, 2024 Hey Adriana! Thank you so much for the kind words. We really appreciate it! If there is anything we can do for you, please do not hesitate to reach out! DB Debbie B. Director Mental Health Care Used the software for: 2+ years ### "Great Software for what we use it for!" July 11, 2023 5.0 Pros The fact that everything can be done on line and it is safe! Cons Nothing at all Review Source Response from Noteable July 13, 2023 Thank you so much for the kind words, Debbie! We really appreciate it and are thrilled that you are happy with our software. If there is anything we can do for you in the future, please let us know! LA LeAnne A. Patient services representative Hospital & Health Care Used the software for: 1-2 years ### "Great EMR program " March 28, 2024 4.0 Pros It helps streamline the billing and scheduling aspect of emr. Cons Nothing I really dislike about this program Review Source CS Cannisa S. Medical Billing Manager Hospital & Health Care Used the software for: 2+ years ### "Medical Billing " September 16, 2021 4.0 Pros I like that Noteable has a category to create a billing run. The billing run can be exported to Excel that transfers all the information needed to create a claim. I also like the analytics category, which I use often to identify consumers that are seen over approved units. Cons I do not use Noteable enough to identify what features I do not like Review Source SC Sherrice C. Program Manager Mental Health Care Used the software for: 6-12 months ### "\[SENSITIVE CONTENT\] is amazing with customizing the system " December 3, 2022 5.0 smooth transitioning to the system, and quick response turnover. Pros The customization of it all is what I love most! Cons they don't have a feature that will allow us to jump between clients without going to the ( individuals tab) Review Source Talk to a Capterra advisor for free and get results within 15 minutes.