# Page 6 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Entrata the right Real Estate Property Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20372/Entrata/reviews --- Entrata 4.6 (444) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Entrata ## Showing most helpful reviews Showing 126-150 of 444 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VS Veronica S. Community Manager Real Estate Used the software for: 1-2 years ### "Easy to Use" June 7, 2024 4.0 Pros I like how easy it is to navigate, and everything you need to work with in a daily operation can be found in your dashboard. No need to go searching! Cons Sometimes the posting of charges or utilities do not line up on time, so there are delays in postings, which cause residents to have a residual balance after rent payments are due. Review Source umB uma maheshwar B. finance analyst Accounting Used the software for: 1-2 years ### "All in One for procurement and financial (Entrata) " May 29, 2024 5.0 Overall, Entrata receives high marks for its comprehensive functionality, ease of use, and strong customer support. It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident satisfaction, and gain valuable insights through advanced reporting and analytics. These strengths make Entrata a preferred choice for many property management professionals. Pros Users appreciate that Entrata covers all aspects of property management, from leasing and accounting to maintenance and marketing. This integration helps streamline operations and reduce the need for multiple software solutions. Entrata offers comprehensive training resources, including webinars and documentation, which help users maximize the platform’s capabilities. Cons There are reports of the software being slow at times, particularly during peak usage periods. Slow performance can hinder productivity and impact user satisfaction. Review Source TG Tom G. Leasing Consultant Real Estate Used the software for: 2+ years ### "Entrata the industry standard" May 24, 2024 5.0 Entrata is great and should be the industry standard. Pros I have been using Entrata at multiple properties with multiple property management firms, it really should be the industry standard with its easy to use interface and functions. Cons Very rarely do I have any technical issues with Entrata, although the support team is the first point of contact to reach me before my in house IT support team. Review Source CG Carrie G. Owner Real Estate Used the software for: 1-2 years ### "Best PM software on the market" May 24, 2024 5.0 Excellent. I can always get help and answers immediately when needed Pros Easy to set-up, customer service is amazing, affordable compare to other platforms. Cons Set-up can be challenging as there are so many options. Alternatives considered [ResMan](https://www.capterra.com/p/135182/ResMan/) Reason for choosing Entrata Cost, platform, customer service helpline Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Cost and ability to customize the platform. Entrata’s customer service helpline. Review Source TC Tonya C. Leasing Professional Real Estate Used the software for: 6-12 months ### "Entrata Review by a Leasing and Marketing Consultant" June 7, 2024 4.0 I really appreciate the features that it provides. Being in the industry for 8 years, I basically used the same system for everything. I like the ease that Entrata brings to this busy industry! Pros Made my job easier, especially with the automatic follow-ups Cons The thing that I liked least is that when the system does an automatic follow-up, it does not allow us to send their personalized quote with that, so my tours end up getting 2 back to back emails as soon as they leave Review Source KB Kristina B. Market Team Leader Consumer Services Used the software for: 2+ years ### "We love Entrata" May 24, 2024 5.0 Wonderful! 10/10 would recommend to anyone in the Multifamily industry. Pros We love the ease of use and that we can use Entrata instead of all different platforms. Cons It tends to be a bit buggy after a standard update to the system. Alternatives considered [Knock CRM](https://www.capterra.com/p/197777/Knock-CRM/) Reason for choosing Entrata The platform after seeing the demo and the customer service received. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi was not user friendly and required us to use multiple platforms to get daily duties accomplished Review Source JH Jonathon H. Maintenance technician Facilities Services Used the software for: 1-2 years ### "Entrata is pretty ok in my book" June 3, 2024 4.0 Pretty good experience all in all and definitely don’t mind using it Pros I like that I can jump into the app. See what my residence need maintenance wise, or I can jump in the app and make work orders for them. Cons I don’t like how clunky the app is. Takes forever to post pictures to the app and if you have bad WiFi service it’s goin to be a slow go. Review Source MW Melanie W. Asset Manager Real Estate Used the software for: 2+ years ### "Resident Communication" May 29, 2024 4.0 I'm a fan! I would be interested in seeing how the full package works with the accounting platform. But I also know how hard it is to get accounting groups to veer away from Yardi... Pros If you are looking to track resident communication properly, this is the best platform. I am also a fan of the lead management setup. Entrata has the best resident demographics analysis report compared to Realpage and Yardi. Cons The rent roll report could use some finessing and I do prefer most Yardi financial reports. Review Source TG Tasia G. Leasing Agent Real Estate Used the software for: 1-2 years ### "My Honest review " May 29, 2024 5.0 i love working with entrata one of my favorite systems to use and keep track of my favorite task Pros everything it makes work so much easier once properly trained. Cons the learning process took a minute to learn but i under stood what i wa sto be doing it got easier every day. Review Source RF Regina F. Property Manager Real Estate Used the software for: 2+ years ### "Easy to use" May 24, 2024 5.0 Pros Entrata is easy to use for property managers as well as their residents. Having the help feature comes in handy. Quick payment processing as well. Cons Not being able to upload multiple documents at one time to the document tab or in an email. Review Source JB Jerrilyn B. Leasing Agent Public Relations and Communications Used the software for: 1-2 years ### "Makes Life and Work Easy " June 7, 2024 5.0 I think its a simple and amazing system. Pros I can call and get help anytime something goes wrong, or I need help. Cons I can not translate the lease into the language of the resident. Review Source CA Christine A. Community Manager Real Estate Used the software for: 2+ years ### "Newer Entrata User" May 29, 2024 5.0 It took a bit to learn how to navigate the system, but overall, it performs well. Pros Ability to keep track of rent, renewals, insurance and invoices. Cons Sometimes it's hard to navigate the system. Review Source RK Rachel K. Property Manager Real Estate Used the software for: 2+ years ### "Entrata Review" May 29, 2024 5.0 I really love entrata! It took a minute to get used to but I love it! Pros How easy it is to use and reporting made simple as well Cons How many different ways you can find something. Keep it simple Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) I moved to a different company that used Entrata. Review Source LU Ladonna U. property Manager Accounting Used the software for: 1-2 years ### "Entrata review" June 10, 2024 4.0 Easy to use, I love how i can get to almost anything i need Pros Ease and navigation of the system, Can find almost anything i need quickly Cons Integration with other apps such as funnel Review Source HB Heather B. Training Director Consumer Services Used the software for: 2+ years ### "Heather Arbor Properties" May 28, 2024 4.0 Entrata has been an easy learning curve for all Pros Very easy to learn and implentation went well Cons The training videos helped our teams grasp Review Source RA Ridge A. CEM Mechanical or Industrial Engineering Used the software for: 2+ years ### "Ridge's Review " May 29, 2024 5.0 Pros you can use it with your phone and ipad Cons i like it all i have no complaints. The program is very useful Review Source BW Brooke W. Regional Sales Member Real Estate Used the software for: 1-2 years ### "Friendly and Intelligent Interface " May 24, 2024 5.0 I have had an excellent experience using Entrata. It is a great CRM data base. Pros Friendly CRM tracking and user friendly! Cons Time out times are affecting the afternoon workload, around 4:30 PM. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Better product with additional features, such as logging into the prospect portal. Review Source HN Heather N. assistant Real Estate Used the software for: 6-12 months ### "great! love it" June 4, 2024 4.0 fantastic!! wonderful platform for property management Pros easy to learn and easier to use daily! :\] Cons simple use, no difficult to it! great transition Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) companies changed so had to switch platforms Review Source JR JULIE R. office asst Real Estate Used the software for: 1-2 years ### "office asst" May 28, 2024 5.0 Very good overall easy to learn overall its a great program Pros the ease of use making deposits accurate accounting Cons the panini gets jammed and will not reboot Review Source OK Obaid K. Manager Real Estate Used the software for: 2+ years ### "Entrata is great" May 24, 2024 5.0 Pros I have used all other property management software but Entrata is the best. The convenience, easy to use and understand dashboard makes it super convenient and easy to use. Cons Receiving invoices emails that have been rejected continues to be an issue Review Source FW Feleshia W. Property Management Management Consulting Used the software for: Less than 6 months ### "Entrata is Awesome" May 29, 2024 5.0 Entirely satisfied with this software, I have worked with several programs, this has been a delight. Pros User Friendly being my first time using this software, it has a great joy. Cons I have no complaints. The system is just great to have. Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) Changed Property job. My last employer used Onesite. Review Source NW Nicole W. Property Manager Real Estate Used the software for: 1-2 years ### "Entrata is so easy to use!" June 3, 2024 5.0 Pros Very easy to lean, simple and straighforward! Cons Nothing yet! I love this product and don't see switching anytime soon! Review Source JY Jonnel Y. Leasing Manager Real Estate Used the software for: 1-2 years ### "Easy to use" May 29, 2024 5.0 Pros I like that Entrata is very user friendly! Cons There is not really anything that I do not enjoy about Entrata. Review Source gS gary S. maintenance supervisor Facilities Services Used the software for: 6-12 months ### "entrata user" May 31, 2024 5.0 Pros easily accessible for the things i need to get to and accomplish Cons they way i have to search for an apartment threw me off at first but it's pretty user friendly Review Source WT Wesley T. Service manager Real Estate Used the software for: 2+ years ### "Great product " May 24, 2024 5.0 Pros Easy to use been working in the field for 8+ years Cons Non that I’ve found workday plus years in this field, and I still haven’t found Review Source Talk to a Capterra advisor for free and get results within 15 minutes.