# VMware Horizon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VMware Horizon the right VDI solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203536/Horizon/reviews --- VMware Horizon 4.4 (28) [View alternatives](https://www.capterra.com/p/203536/Horizon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VMware Horizon Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews VP Viveka P AssociateInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “It also offers advanced security features such as encryption, multi-factor authentication, and identity management to protect against unauthorized access.“ March 29, 2023 KM Kevin M Global Information Technology ManagerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Profile management can be difficult to handle as well redeploying because of Windows updates and the costs can get out of hand for all the licenses.“ June 4, 2021 VP Viveka P AssociateInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “It is cost-effective as it reduces hardware, software and maintenance costs with more flexible and scalable to desktop deployments.“ March 29, 2023 Ashish A Dispatcher Telecommunications, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Vmware horizon is a great software and our company use it to access apps remotely integrated with VPN.“ July 6, 2022 Aymard Y freelancerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The Horizon platform provides a great user experience and can be used by companies of any size.“ July 7, 2022 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use M. Randy H. VMware VDI Engineer Information Technology and Services Used the software for: 2+ years ### "VMware is the de facto leader in Virtualization" December 16, 2021 5.0 5 Star! This is the best of breed in virtulatzation. Pros The ability to expertly support work from home initiatives. Cons Due to its feature rich offerings, it does come with a high level of complexity which means there is a steep learning curve, but well worth the effort. Alternatives considered [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Reason for choosing VMware Horizon VMware is a superior product in all aspects of this type of software, from the actual software itself, to support, training, and the large community of VMware users. Review Source RN Rafael N. Technical Manager Computer Networking Used the software for: 1-2 years ### "Very good option for virtualization of desktop environment" June 22, 2021 4.0 Very good experience in general, the software gives a robust experience ofr VDI solutions, only you need to invest time in development. Pros The features to display and virtualize a desktop enviironment is very important, the control features with management is very good and intitutive. Cons The cost of the software depends of the features that you want and the cost is high if you want all the features, the implementation onsite could be very difficult especially for security and firewall policies. If you decide to have the solution on cloud, you can avoid these but you have to validate if you data can be store in public cloud. Alternatives considered [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Reason for choosing VMware Horizon Citrix dont have some of the features that the highest version of VMware Horizon gives, for base VDI solution Citrix works very good like VMware Horizon. Review Source GY George Y. DBA Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good virtual Desktop software" June 14, 2021 3.0 I am OK with the software, as it provide what I need to simulate having a physical pc connecting to the client network. Pros the main benefit of using this software is, I don't need to connect to my client's network to provide my service. Cons performance could be a concern in some circumstances, and nobody know how to diagnose, because it can be the client network, internet provider or the host servers, the possibility is just endless, so nobody take ownership of the problem. Review Source IM Ilario M. ICT Infrastructure Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "very good platform for pure Virtual Desktop" March 21, 2025 5.0 Very good cloud platform expecially for virtual desktop, less for app. Pros Robust solution expecially with WMWare vSAN. Cons High overall price after moved to Omnissa. Review Source Przemek P. Service Lead Information Technology and Services Used the software for: 2+ years ### "The tool to trust" April 24, 2023 5.0 It allows me to connect with a virtual environment later used to support the IT service I provide. Thanks to the direct connection with VDI (administrative virtual machine) provided by Horizon Client, I have access to other required virtual resources. Pros The role of this tool is to connect with a virtual environment to operate and do the job by using it in many ways, and this is especially important to have this connection always available, and this is exactly what Horizon Client gives me. I have used this tool for around ten years, almost every day, and It always works!! Cons It is hard to say something negative about this product. You can easily integrate it with other VMware software; the user interface is simple. Maybe more colors in the GUI? Review Source Muhammad Adil M. Technical Analyst Information Technology and Services Used the software for: 2+ years ### "VMware Horizon" July 3, 2021 4.0 One of the best tool for delivering applications and virtual desktops / laptops. Users are at ease for its usability and its functionality. File transfer is very fast and manageable. Once the setup and configuration is up, the system is consistent and reliable. It is very flexible to configure on any kind of environment. Pros For working from remote it is a great tool for any network engineer. Displaying a virtual desktop in from of you and operating it at ease is its biggest feature. It is easy to setup, no big glitches or dramas. For Security point of view it one of best in market. Voice and graphics management is also the part of it. You can have the similar experience on any of the system like windows, Mac or mobile. Cons It's a bit pricey if you opt for all products. Implementation is bit tricky it you have network polices and firewall engage. Performance can be downgraded sometimes and its difficult to track it too. To manage this tool one has to be experienced person. Review Source VR Verified Reviewer IT Manager Retail Used the software for: 2+ years ### "Well made software for daily use" February 19, 2023 4.0 All in all, it’s a powerful application, that you can easily use for your need with lots of customizations. Pros I really like the way of deploying a whole machine or an application on it, that’s really straightforward. Cons In my experience, once we had some applications provisioned for clients, there was some resources allocation issue which was solved after some investigations. Alternatives considered [VirtualBox](https://www.capterra.com/p/169939/VirtualBox/)[Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/)[Amazon WorkSpaces](https://www.capterra.com/p/203828/Amazon-WorkSpaces/) Review Source Kerry-Ann H. Brand Advocate Insurance Used the software for: 6-12 months ### "VMware Horizon" July 23, 2021 5.0 It's was a pleasure. Pros It's very versatile. It's good for small & large business complex because it can be used as a internet or intranet software desktop that soley confidential to your business Cons I can be locked out of my own system and the applications after being locked out may require too many auto time out software. Review Source VR Verified Reviewer DevOps engineer Computer Software Used the software for: 6-12 months ### "Great tool overall" September 5, 2022 4.0 Great experience overall, it gets the job done Pros Great tool for virtualization, easy to use and deploy, also easy to manage and monitor your vm's Cons The deployment and setup of the tool can be a little confusing for new users Review Source VR Verified Reviewer Dispatcher Telecommunications Used the software for: 6-12 months ### "Great software- extremely useful " July 6, 2022 5.0 Pros Vmware horizon is a great software and our company use it to access apps remotely integrated with VPN. It gives you option to open apps in different browsers and favourite your apps for easy and fast access. Password protected and regular password changes. Cons Its just sometime, it fail to load apps and require a restart. switching between apps can be slow. Review Source AC Alvaro C. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Recommended platform for smart working" May 10, 2024 4.0 Pros I use the application to connect to my work virtual computer, it makes working remotely from home much easier. It is easy to access, using vdi if you have a good internet connection works very well. It is a very good option for companies to provide access to work computers and facilitate smart working. Cons The negative point is that the VDI connection can easily drop if you have internet connection problems. Review Source VP Viveka P. Associate Information Technology and Services Used the software for: 1-2 years ### "VMware Horizon" March 29, 2023 4.0 Overall, VMware Horizon offers several advantages for business and organizations, including remote work, centralized management, scalability, cost savings, and consistent user experience across different devices and platforms. Pros VMware Horizon is a virtual desktop infrastructure solution which offers variety of benefits for businesses and organizations. It enables employees to securely access their desktops and applications from anywhere, using any device. It is very useful for remote work, telecommuting, or work from home. It is cost-effective as it reduces hardware, software and maintenance costs with more flexible and scalable to desktop deployments. It also offers advanced security features such as encryption, multi-factor authentication, and identity management to protect against unauthorized access. Cons Setting up and configuring the virtual desktop infrastructure environment can be complex, it might be challenging for organizations with limited IT resources. Review Source CR Craig R. CIO Accounting Used the software for: 2+ years ### "Wouldn't want to be without Horizon in my organization" December 19, 2022 5.0 It has enabled my IT team to focus on other things than managing software installation and updates all the time. It has relieved the worry about potentially losing client data if a physical device were compromised. It makes remote work easy. Pros It eases the software administration (installation, updating) burden for our sysadmins. It allows us to not have any client data on our physical endpoints. Cons This is nit picky, but I want access to all local (physical) audio devices Reason for choosing VMware Horizon We wanted invididual desktop virtualization, not shared server desktop virtualization. Review Source NK Naleen K. Analyst Information Technology and Services Used the software for: 2+ years ### "Great alternative of Citrix workspace" March 9, 2023 5.0 Pros Great tool to test new os image and test early version of software we are developing. Cons They show add a way to increase vm resolution. Review Source SM Serhii M. Service Desk Analyst Information Technology and Services Used the software for: 6-12 months ### "VMware Horizon Client experience" June 21, 2021 4.0 Kinda reminds working with Citrix or similar to the VMware Horizon application. In general, everything works fine, barely freeze-ups, overall performance is OK. From time to time some features may work not properly, like copy/paste, but nothing crucial. Pros Easy to set up, easy to use. The performance of this product on my Hp laptop is great, with no freeze-ups. Cons Copy/Paste feature likes to drop from time to time. It takes up to 10 seconds to load the VM, which could work a little faster. Review Source RC Richard C. Business Analyst / Tester / Support Government Administration Used the software for: 2+ years ### "VDI Horizon Client" April 29, 2022 4.0 I use VMware Horizon Client every day to access my Test and Development environments. The application has been easy to use and easy to log into every day. One of the negative features is not being able to copy from desktop to VDI desktop but after working with this software for a while you figure ways around that. Pros Fairly easy to use, easy to setup multiple VDI addresses (this was necessary because the network I was on was not always reliable) Cons Not very easy to share files between desktop and VDI desktop - based on my setup. If user needs multiple files shared between desktops it could take a while having to transfer one file at a time. Unable to copy between desktop & VDI desktop Review Source KM Kevin M. Global Information Technology Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "VMWare Horizon Review" June 4, 2021 5.0 More robust platform then Citrix and easier to use after the initial setup is configured and completed. It allows for consistent deployments across a diverse environment within a single pain of glass. Pros VSphere management tools are the best in the business. Support is responsive and extremely knowledgeable, and it just works! VDI desktop delivery has been seemless. Cons Profile management can be difficult to handle as well redeploying because of Windows updates and the costs can get out of hand for all the licenses. Reason for choosing VMware Horizon Only vendor we looked at because of poor citrix performance Review Source AMMI Abdullah Mohammad Manjurul I. Deputy Manager Information Technology and Services Used the software for: 2+ years ### "Genex's Review" March 11, 2022 5.0 best VDI and DaaS solutions Pros Industry's best VDI solutions with unified virtualization platform. Cons latest builds are having some bugs and they are hard to troubleshoot without support from tech team. Alternatives considered [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Reason for choosing VMware Horizon ease of use Review Source pK praveen K. sr systems engineer Banking Used the software for: 1-2 years ### "vmware horizon is great " August 3, 2021 5.0 its really good just the servers we have desktops now Pros due to covid providing desktop/laptop to the users is difficult .spinning a VDI and sending the url makes our life easy Cons some times the VDI hung need to restart the VDI Alternatives considered [Amazon WorkSpaces](https://www.capterra.com/p/203828/Amazon-WorkSpaces/) Review Source Aymard Y. freelancer Information Technology and Services Used the software for: 6-12 months ### "Easily run virtual desktops via a web browser" July 7, 2022 4.0 I wanted to reduce the costs of VDI and this has done it for me. It makes the VDI process easy and helps the team in managing the VDI environment. I'm a fan of the cloud and VDI is the next evolution of the cloud. Pros The VMWare Horizon is a great option for companies who want to move their desktops to the cloud. The Horizon platform provides a great user experience and can be used by companies of any size. The deployment of this product is very easy and it is a very scalable solution. The product is also very easy to use. Cons this app is super excellent. I have nothing to say Review Source NN Navneet N. Developer Computer & Network Security Used the software for: 1-2 years ### "VDI to connect to remote PC" June 21, 2022 5.0 Pros As we are currently working from home and the company we are working for is outside our location, it will be costly and time-consuming. So they have provided VDI so we can connect with the system and use that. It saves a lot of time and is very secure and even if the system close unexpectedly the work is saved. Cons There are no cons to using VM ware Horizon. Review Source Kouadio franck arnold Y. Informaticien Internet Used the software for: 6-12 months ### "excellent outil de planification" November 12, 2022 4.0 Pros Offre aux utilisateurs une gestion des postes de travail virtuels et mobiles, un accès souple et une expérience utilisateur satisfaisante Cons Tarifs un peu plus élevé par rapport à la concurrence Review Source VR Verified Reviewer DevOps Engineer Information Technology and Services Used the software for: 1-2 years ### "A good vdi solution if you already have a VMWare infrastructure." January 2, 2022 3.0 Pros Provisioning VDIs was easier and faster than other products Cons I didn't like the GPU support or performance in these VDIs when compared to other solutions. To fully support external access I still needed a Citrix Netscaler which is compatible with PCoIP Review Source MR Mbonjo R. Network Engineer Computer & Network Security Used the software for: 1-2 years ### "Best virtual desktop infrastructure (VDI) solution" March 9, 2023 5.0 Overall, I love this software and I recommend this software for all users of virtual Servers and workspaces Pros I love the fact VMware horizon isn't too costly, that is, it's very affordable and most of all, it is very flexible in the sense that, users can access their virtual desktops and applications from anywhere Cons I haven't experienced any negative impact using this software Review Source SH Sefanne H. Laboratory coordinator Research Used the software for: 2+ years ### "Remote desktop" April 19, 2023 4.0 Pros Once you are connected to the program it works smoothly and without issue Cons Logging in/connecting is quite slow. It's hard to transfer documents. For instance it's not possible to access your computers USB when in the remote desktop Review Source Similar Products Featured