# Thrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Thrive the right Learning Experience Platform solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203407/THRIVE/reviews --- Thrive 4.7 (122) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Thrive Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews EK Emma K Head of People DevelopmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “We get regular platform updates and changes and my Account Manger always updates me with the ones she knows are relevant to me which is so helpful.“ December 3, 2025 JH Jade H Digital Learning CoordinatorRetail, 10,001+ employeesUsed the software for: 6-12 months. “I do find I'm getting lots of bugs coming up which involves having to clear cache and cookies as the solution, and having to help our users do this can be a challenge.“ December 3, 2025 AW Ashley W Digital Learnong OfficerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I adore the campaign feature and the ability to share lending via system notifications.“ December 3, 2025 LM Leah M People and developInternet, 51 - 200 employeesUsed the software for: 6-12 months. “It’s sometimes quite slow to update - in regards to transferring audiences, uploading content or removing content“ December 3, 2025 JB Jesse B Training ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Thrive creates an accessible, user friendly environment that helps our workplace create a culture where learning is at the forefront.“ December 3, 2025 CW Clare W Colleague comms and engagementFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Limiting depending on audience group - particularly those colleagues not interested in an Instagram experience“ December 3, 2025 JH Jade H Digital Learning CoordinatorRetail, 10,001+ employeesUsed the software for: 6-12 months. “The platform is brilliant in itself even if there are some bugs, but I know I can reach a member of the teams easily to get support“ December 3, 2025 EK Emma K Head of People DevelopmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes feel it’s too driven towards retail customers.“ December 3, 2025 ## Showing most helpful reviews Showing 1-25 of 122 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nate R. Training & Development Manager Financial Services Used the software for: 6-12 months ### "THRIVE LXP: a Top-Tier Product with an underdog attitude" November 16, 2021 5.0 Pros The product itself is world-class. The team at Thrive and their support make it galaxy-class. They go way above and beyond to ensure that implementation happens smoothly. They not only support you with the technical side, but they also empower your team to make the most of the product and leave you with a fantastic game plan to be successful with the tool. Simply, they care about their customers. Cons It's designed slightly different from older LMS/LXP/LRS software. So, it's more of a mindset change than any faults with the platform itself. I'd actually say that this is most likely a long term advantage for them. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Thrive Initially, I was intrigued by the cost savings. The team at Thrive is what fully won me over. Then the product itself delivered exactly what we need to create a culture of continuous learning. Review Source Response from THRIVE Learning September 6, 2022 Hi Nate! We are so glad you are enjoying your THRIVE platform and that implementation was a smooth process for you! We are committed to improving our platform and customer service at all times so please reach out if you have any feature requests or things you think we can improve on! CB Chloe B. Graphic Designer Retail Used the software for: 1-2 years ### "Excelling in Learning and Executing Customer service " December 3, 2025 5.0 Absolutely brilliant, changing out group for better experiences in learning, more updates are only going to excel our peoples learning Pros The customer support of getting things done that aren’t working. The customer service is brilliant when there are bugs that need fixing. Cons The desktop to mobile scalability. I find as a designer some of the assets don’t work for Mobil, thumbnail becomes blury where as it would be great to have a mobile and desktop upload version Review Source MC Matthew C. Senior Learning and Development Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "It’s been a journey " November 27, 2024 3.0 So far I would say that it’s been mostly positive. A number of issues have come up since implementation and the fixes involved haven’t been straight forward. There have been times when we have questioned if this was the right move but we have chosen to stick it out as we like the culture and vision of thrive and its ability to continue to grow. Pros The ability to grow the platform over time as we grow the business - linking a new thrive feature with that growth. Cons The differing information provided by different teams. The fact we are told it can do one thing and doesn’t do it in the way it’s explained Alternatives considered [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/) Reason for choosing Thrive Thrives combination of LMS and LXP compared to just an lms Switched from [Lessonly](https://www.capterra.com/p/140809/Lessonly/) Cost and lessonly limited functionality compare to thrives proposed functionality Review Source SF Sarah F. Helper-Aid E-Learning Used the software for: 6-12 months ### "Thrive is amazing!" June 23, 2025 5.0 I feel like my overall experience is great with Thrive,Fantastic support from Thrive staff and a great platform for learning and engagement Pros My favorite thing about thrive is there are thousands of E-Learning resources, tools and other learning essentials. Cons Reporting and search facility are currently limited which are areas for improvement but not a super big deal. Review Source Response from THRIVE Learning June 26, 2025 Hi Sarah, Thanks for your honest review. We’re so glad you’re enjoying the elearning resources and tools. The introduction of Thrive Analyse this year puts five new dashboards into the hands of admins and people managers to help them understand their teams’ performance. We hope you’re finding the dashboards useful so far, but please do reach out if you have any questions! We’ve also introduced Kiki this year to answer questions and recommend content. Alongside that, we’ve made significant improvements to search (across both desktop and mobile) to help you find exactly what you need. Search is continuously evolving, so we really appreciate your feedback here. TR Terri R. L and D specialist Food & Beverages Used the software for: 2+ years ### "Thrive live 25" December 3, 2025 5.0 Thrive has been great supporting communication across the business especially as we continue to grow Pros The design and usability of Thrive is my favorite feature. It helps making learning and communication easier Cons It would be great to be able to log in as the user to troubleshoot as this can cause lots of problems when signing off compliance modules Review Source CW Clare W. Colleague comms and engagement Food & Beverages Used the software for: 2+ years ### "thrive live 2025" December 3, 2025 5.0 Really positive - enjoy the relationship and feel that the platform works for our diverse workforce - geographical/roles/country Pros Support & ease of user experience. Constant improvement. Integration of comms, learning & compliance Potential to extend use as business grows Cons Fixed interface - it can feel Limiting depending on audience group - particularly those colleagues not interested in an Instagram experience Review Source AG Amy G. Learning and development manager Financial Services Used the software for: 2+ years ### "Innovative " December 3, 2025 5.0 We’ve had a brilliant experience from bau support, to the impact project team, they are responsive, supportive and innovative Pros The pace at which new features are devised and released is great. They really listen to their customers and are open to suggestions and growth. Cons The struggles we have with connectivity to our internal systems is our biggest challenge but feel it’s an internal problem Review Source MB Mark B. Head of Academt Automotive Used the software for: 2+ years ### "Love Thrive, Love the team! " December 3, 2025 5.0 From the moment we onboarding Thrive the interaction has been great! Continuous events and engagement. Pros The innovation and the people are what make Thrive super special! Great platform and organisation through and through Cons So much change and change and innovation to keep up with! But absolutely love it and the energy that it creates Review Source JB Jesse B. Training Consultant Financial Services Used the software for: 2+ years ### "The Modern LMA" December 3, 2025 5.0 Pros Thrive creates an accessible, user friendly environment that helps our workplace create a culture where learning is at the forefront. Cons I feel the Content Creator is slightly limited at the moment. Some industry standard tools are missing but im hopeful for the future of this particular tool Review Source JH Jade H. Digital Learning Coordinator Retail Used the software for: 6-12 months ### "Easy to use platform " December 3, 2025 5.0 The platform is brilliant in itself even if there are some bugs, but I know I can reach a member of the teams easily to get support Pros It's an easy to use platform that can be accessed through any device, which for retail works wonders as they don't have laptops. Cons I do find I'm getting lots of bugs coming up which involves having to clear cache and cookies as the solution, and having to help our users do this can be a challenge. Review Source CP Chris P. Technical training manager Retail Used the software for: 1-2 years ### "Great platform for learning " November 27, 2024 4.0 Fantastic support from Thrive staff and a great platform for learning and engagement Pros Ease of use and future possibilities are great to create engagement Cons Reporting and search facility are currently limited which are areas for improvement Alternatives considered [Growth Engineering LMS](https://www.capterra.com/p/101970/Academy-Platform-LMS/) Reason for choosing Thrive Price and quality of the platform and support Switched from [Growth Engineering LMS](https://www.capterra.com/p/101970/Academy-Platform-LMS/) End of contract and wanted something new and different. Support was not great Review Source MS Mike S. Training MAnager Real Estate Used the software for: I used a free trial ### "Why we should all have Thrive in our lives " November 27, 2024 5.0 Too notch service, demos have been superb Pros Modern, forward thinking, better than what we currentkybhave Cons The fact that we haven’t signed a contract yet Switched from [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) It didn’t meet our needs and the LMS is nonsense Review Source AP Anna P. Learning & Development Manager Law Practice Used the software for: 6-12 months ### "Excellent Learning Platform - combining the features of a LMS & a LXP" September 2, 2022 5.0 Change to a more modern learning culture Providing learning in the flow of work - access to content at the moment of need Pros AI - recommendations, ease of use, constant improvements to functionality and new functionality Cons The standard reporting but understand this is set to improve in the coming months Alternatives considered [Learning Pool Platform](https://www.capterra.com/p/197291/Learning-Pool-Platform/)[Thinqi](https://www.capterra.com/p/189256/Thinqi/) Reason for choosing Thrive No other product met our requirements Switched from [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/) To bring in LXP functionality and felt THRIVE were more up to date with modern learning techniques. Review Source Response from THRIVE Learning September 6, 2022 We are thrilled that you rate us so highly Anna! It's been a pleasure working with you through your switch from Kallidus, and if you ever have any ideas on how we can improve, our customer operations team are all ears! MS Mike S. L&D Business Partner Financial Services Used the software for: 1-2 years ### "Great LXP" September 28, 2023 5.0 Great, but as usual its the people not the product that make the real difference Pros The UGC options, data and ease of use. Variety of content types it can support Cons Goals are a bit fiddly and can be complicated for managers to assign easily Reason for choosing Thrive A mix of things like UGC Switched from [Learn365](https://www.capterra.com/p/82191/LMS365/) Consolidation of multiple platforms across group Review Source HM Harbens M. L&D partner partner Government Administration Used the software for: Less than 6 months ### "great platform " September 28, 2023 5.0 Really great and positive experience from our initial demo via \[sensitive content hidden\] , through to ease of procurement (which is usually difficult in our organisation!) and now implementation.The team are aCredit to thrive! Pros We are currently in implementation phase with go-live in a couple of weeks. I really liked the service fromImplementation team nothing it too much trouble or hassle for them.They explain everything thoroughly and happy to re-explain if we did not fully understand.They really have made the whole process easy for us so thank you! Cons Non! Everything and everyone weDealt with has been a joy to workWork! Reason for choosing Thrive It most the most modern and fresh platformWe saw but also the roadmap was a huge driver.In addition it met our organisationalRequirements. Switched from [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/) Platform outdated and we wanted a fresh and modern platform. Review Source LM Leah M. People and develop Internet Used the software for: 6-12 months ### "Bright, bold and full of possibilities " December 3, 2025 5.0 Exciting, new and bright - it’s a way to creatively express important and fun learning - bringing all teams together Pros It’s interactivity and how many people can use it at once. It’s a way for us all to interact and support one another Cons It’s sometimes quite slow to update - in regards to transferring audiences, uploading content or removing content Review Source AH Angela H. Digital Content Creator Financial Services Used the software for: 6-12 months ### "Learning for the future" December 3, 2025 5.0 Pros The adaptability to create different types of content across different mediums to suit a diverse workforce. Cons The built in content creator needs further improvement to have more flexibility and bespoke creation. Review Source MB Max B. Thrive activity coordinator Alternative Medicine Used the software for: Less than 6 months ### "Thrive review " December 3, 2025 5.0 It is a great platform to learn and teach, training is super easy and it is a great way to push out processes and protocols Pros The ease of accessing documents and the accessibility therefore it is easy for everyone working with us to learn easily Cons Sometimes the ai doesn't work as it should and can delay the time it takes to get an answer but it is effective Review Source GW Gemma W. L and D consultant Insurance Used the software for: Less than 6 months ### "User experience only getting better" December 3, 2025 5.0 Pros I enjoy the user friendly interface and the way different modules can interact with eachother, makes for a seamless experience. Cons Audiences, but I am looking forward to the new features around spaces that have been launched today. Review Source JP Jack P. Senior Learning Consultant Financial Services Used the software for: 1-2 years ### "A great LXP which has helped us Thrive" March 11, 2021 5.0 Thrive has been a great tool that we have used since adoption in 2020. Since the COVID-19 pandemic, the way we have supported the learning of our colleagues within our organisation has shifted and enabled us to fully utilise the tools available in Thrive. Looking back, if we still had a traditional LMS, we would have struggled to offer some of the learning interventions that we have been able to host on Thrive. From auto created material sourced via the Anders Pink and Get Abstract, to Off the shelf content created by Thrive, you can at least feel relaxed that the LXP will have some content before go live. Pros Layout was one of the first things that caught my attention and how different it looked to our traditional LMS Search of content - We have found this feature really helpful when users are looking for content. Allowing users to upload their own content through the User generated content feature, without having to rely on L&D. The auto creation tool that enables us to setup feeds from Get Abstract or Anders Pink Customisable layout and being able to prioritise these different windows. Being able to give our view on the development of the software and vote for new features in a social way. Cons The quiz function doesn't provide us with the feedback/stats that we were hoping for We found it to transition from a traditional LMS as some of the admin features are very light in comparison. An example of this, is the reliance on external API links to view the data rather than having reports that can be customisable in Thrive can limit the admin experience and does require IT resource to help set this up and external software to review the data. Emails are not always customised, and notification of content doesn't notify the learner Lack of information/documentation around the product and the background as to how some of the features work Reason for choosing Thrive Cost Look and feel Content Created by Thrive Review Source Response from THRIVE Learning April 9, 2021 Hi Jack! Thanks for the brilliant review! We're delighted that THRIVE LXP is helping everyone at Kensington Mortgages, thrive! Thank you as well for your suggestions. We always want to make THRIVE LXP better, so we'll take them under consideration. Please feel free to add them to upvoty too! Julia T. Digital Learning Specialist Retail Used the software for: Less than 6 months ### "Thrive review" September 28, 2023 5.0 Pros Easy to navigate, great customer support Cons Sometimes navigation can be hard to understand and some features do not exist yet Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Job change Review Source Robert C. Workforce Development Officer Civic & Social Organization Used the software for: 6-12 months ### "Fantastic product and service to match" February 5, 2021 5.0 Very positive, the support and guidance from the start has been excellent. Very knowledgeable, friendly and helpful team who are always available. The implementation period was thorough with great training and crucially our new LXP has been very well received. Pros Just about everything. The platform is modern and engaging as well as efficient and user friendly meaning less admin and upkeep which frees up time to develop our LXP rather than keep fixing it. Everybody benefits! Cons There are a few quirks and minor features that we could benefit from which aren't available - yet. However, there are always new developments being rolled out so eventually we should have everything we require. Reason for choosing Thrive Firstly Thrive met all of our requirements. The overall product was also much more interesting and innovative and as an added bonus, the pricing was far more competitive. Review Source Response from THRIVE Learning March 30, 2021 Hi Robert! Thank you for the 10 out of 10 review! It makes us so happy to hear how modern, engaging and user friendly THRIVE is. We're always looking to improve THRIVE LXP so make sure you add your new features suggestions to Upvoty :) Matt A. CEO Human Resources Used the software for: 6-12 months ### "An LXP that hits all the marks and is only getting better." January 25, 2021 5.0 Thrive have been a pleasure to work with and provide a top notch service along with a fantastic product. If you're in the market for a new learning platform, then you should make these a priority to try out. Pros The thing that I like so much about Thrive is its simplicity for the end user. It's a really intuitive and and straightforward to use platform. Learners can find what they're looking fow with ease and speed. It does this whilst providing many features that the top priced platforms do at a far more attreactive price as well. It hides a lot of its complexity, such as AI and analytics with a user friendly interface that people get to grips with quickly as it's remeniscent of modern day tools like Amazon. Cons There are some things that are missing from the nice to have list, such as detailed and easy to use reporting features. However, the customer success team and the transparency of Thrive is great and they're really clear on the roadmap of activities. For instance, the new analytics tool has provided some great insight in to what we missed on the reporting side, so the team are working hard to bring new stuff in all the time. Review Source Response from THRIVE Learning February 3, 2021 Hi Matt, thanks for the awesome review! We're delighted you find THRIVE so easy to use and are getting great value for money. Detailed and easier to use reporting features are currently on our roadmap and we'll be sure to keep you updated on our progress. IM Ian M. LXP Manager Government Administration Used the software for: Less than 6 months ### "Everyone should thrive" September 28, 2023 5.0 Pros Ease of use. Team behind the platform; friendly, knowledgeable and want to help. Cons N/A so far. Its the unknown as things stand as we are still in early days. Reason for choosing Thrive It does the job better than any other. Review Source LH Laura H. Senior L&D Partner Food & Beverages Used the software for: 1-2 years ### "Join THRIVE Tribe! You won't regret it" January 28, 2021 5.0 I have never in my 15 year L&D career worked with an organisation that is so open, encouraging and receptive to client feedback and thoughts on builds and needs. Which are then not only listened to, but are considered, weighed up and where appropriate implemented in such a short space of time! It truly feels like a partnership than a customer relationship, hugely influenced by the fantastic people you have. Pros Super intuitive platform that is a nice place to be, not only for users but admins too. Now that's not something everyone can say about their LMS/LXP solution...! Honestly, what more could you need. Getting your colleagues to want to be there is the biggest hurdle us L&D communities face. Cons It doesn't matter, if it's something other clients agree with - it get's developed, along with many other innovative enhancements seen in the short 1 - 2 years we've been Triber's! Reason for choosing Thrive As above Review Source Response from THRIVE Learning February 2, 2021 Wow! What an amazing review! Thank you so much for your kind words, Laura! We love working with you and the team at Brakes and are in awe of what you're doing with THRIVE LXP. We would love to have you back for another webinar soon too :) Talk to a Capterra advisor for free and get results within 15 minutes.