# SaffireTix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SaffireTix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/203251/SaffireTix

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# 

 SaffireTix Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SaffireTix

## What is SaffireTix?

SaffireTix ticketing includes online, advance and box office sales, with real-time reporting for any fair, festival or event. Tickets are custom branded and sold on your website or portal to gain buyer confidence, increase security, and make purchasing easier. SaffireTix reserved seating options, customized ticket types, and 3-touch POS system make ticket buying not only personalized, but easy. SaffireTix's Fraud Protection Tools help reduce risk of third-party resellers accessing tickets and cuts down on chargebacks when purchasing through any SaffireTix site. SaffireTix allows for self-management of pricing changes, redemption rules, purchase policies, discount codes, and customer experience with round- the-clock support to cover events when they need it.

## What is SaffireTix used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Overall rating

Based on 78 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$1

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SaffireTix alternatives

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/203251/SaffireTix/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.9 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Website Management

4.9 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Reporting/Analytics

4.9 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Barcode/Ticket Scanning

5.0 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Point of Sale (POS)

5.0 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Reserved Seating

4.8 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Specify type/number of reserved tickets based on seating selected during booking

SaffireTix 71 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Automatically suggest related, complementary or add-on items to customers

Create branded link campaigns or short links with one or multiple custom domains.

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Store, manage and track all forms in a centralized location

Obtain tickets via Kiosk upon arrival at event

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Utilize the same app for multiple events

Designed to facilitate operations for more than one facility.

Accept and process online payment transactions

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Grants the users access to all events for one season

For selection of seat at booking or check-in

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Make a list and register visitors

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (78)

4.6

Based on 78 reviews

## Pricing

Value for money

4.7 (72)

Free Trial

Basic

$1.00

Per User,Per Year

Value for money

4.7 (72)

4.7

Based on 72 reviews

## Integrations

[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (77)

4.9

Based on 77 reviews

## User reviews

Overall rating

4.7

Based on 78 reviews

Filter by rating

5(58)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TH

Trish H.

Committee Member

Events Services

### "Easy and Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

I like that someone is available to help when I am having problems. Everyone is willing to help. They do everything to make sure I understand how to do something and make sure I have everything completed correctly. Thank you!

Pros

It is easy to find the items I am trying to build for our events. I can create categories to make it easier for me to find what I need and do in the system.

Cons

The reports are all or none. It would be nice to select just what you need for the report. Sometimes I just need 5 certain topics, but I have to download all the detail to get a few columns.

Alternatives considered

[Etix](https://www.capterra.com/p/9348/Etix/)

Reasons for choosing SaffireTix

It seemed to be easier to get around and I have help whenever I need it. Something will always answer any of my questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Robert B.

ticket manager

Fund-Raising

### "Look no further than Saffire for ticketing your event."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2026

I utilized Saffire ticketing system for the past 4 years as ticket manager for a non-profit event attended by over 40K people annually.

Pros

Saffire is a very user friendly tool and the support staff is outstanding in their communication and produce knowledge.

Cons

I don't have much to say here since it meets all needs and is a quality product. Cost is comparable to others but the quality is exceptional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bridget H.

Board Member volunteer

Entertainment

### "Saffire Tix makes it FUN!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2025

Again, working with \[sensitive content hidden\] has been awesome. She's so kind and helpful. She followed up every meeting with a 1 page learning sheet to reference.

Pros

The team is great to work with and \[sensitive content hidden\] is incredibly knowledgeable and patient while we are learning a new platform. I appreciate her willingness to teach me.

Cons

Nothing so far, everything has been extremely easy to navigate with guidance. Love that support is available when needed also.

Switched from

[Etix](https://www.capterra.com/p/9348/Etix/)

For the customer support, website abilities and reporting during our event. \[sensitive content hidden\] was amazing at the convention while sharing all the highlights with us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IB

Idorenyin B.

Manager

Consumer Services

### "Best of SaffireTix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 8, 2025

SaffireTix has a custom branding, reserved seating options, and real-time reporting. It's really cool

Pros

I love SaffireTix cos of their strong customer support and protection against fraud tools, also their setup is really friendly.

Cons

Their inability to purchase multiple seats in a single transaction when using certain ticket grouping options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Ashley G.

Ceo

Accounting

### "GreatPl product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2025

Morally experience is very very good! Would most definitely reccomend to others

Pros

Very easy to use! Very accessible and versatile!

Cons

User interface was slightly troublesome at times but very little dislikes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

ASISH P.

Asst. Manger Sales

Transportation/Trucking/Railroad

### "Ideal for handling most tickets for festivals"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 4, 2025

Pros

I especially liked flexibility of SaffireTix in terms of ticket types and different modes and pricing listed here, altered without support from any third party. In a multi-day music festival context, dynamic pricing and updating of the redemption rules made it easier to increase attendance and monitor consumer usage with ease.

Cons

The challenge I encountered was that during high sales volume, the reporting was delayed by about 5 to 10 minutes. It became impractical to monitor current sales numbers for making immediate decisions for using flash offers in certain conditions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

John S.

Administrator

Music

### "Fast and reliable for events, minor room for upgrades"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 29, 2025

Good experience overall. Made ticketing and gate management much easier and faster. Definitely helped us move people through lines quicker at our event.

Pros

Very easy to use for ticket sales and check-ins. The scanners work fast, and the system handled a pretty big crowd without issues. Setup was smooth too, which was a big plus.

Cons

Reporting tools could be better — a bit limited if you want deeper insights. Also, it would be great if customization for tickets and receipts was more flexible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Braxton S.

Marketing Manager

Events Services

### "Does just what you need it to!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 28, 2025

SaffireTix is an all around solution for website creation and much more. They are are good product as a reasonable price.

Pros

The features are easy to use and fairly straightforward. I also like that there are tutorials that are easy to understand when I am lost or needing help.

Cons

I think that sometimes the customizability of the different website sections can be hard to understand. E.g. creating sections within sections, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Murat A.

IT Professor

Education Management

### "Supplied uninterrupted ticket selling services for our annual festival"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

Pros

I liked the ability to retain complete control over our ticket kind, pricing, and policies during our event week provided by SaffireTix. I utilized their 3-touch POS at the box office, and high-volume sales that would usually entail long waiting time were greatly eased.

Cons

One problem which I found was that it is quite hard to change redemption rules during the sale process. As much as the platform is self-managed, the changes did not translate instantly across all sale channels leaving some online and ticket validation disparities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Kristie P.

Employee

Animation

### "User-Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2025

Overall great experience they also have wonderful customer service.

Pros

SaffireTix is a user-friendly, and easy to use, theres even videos that you can watch to "Self-Teach" yourself.

Cons

Not that is was too much of a con but its not very customizable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203251/SaffireTix/reviews/)

Popular comparisons

[Eventbrite vs SaffireTix](https://www.capterra.com/compare/114949-203251/Eventbrite-vs-SaffireTix) 

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