# FOUNDATION Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FOUNDATION the right Construction Accounting solution for you? Explore 374 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2032/FOUNDATION/reviews --- FOUNDATION 4.3 (374) [View alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of FOUNDATION Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews Responsive and knowledgeable support 91% positive reviews out of 129 Most reviewers describe customer support as prompt, helpful, and consistently available for troubleshooting and guidance. Persistent software glitches and crashes 63% negative reviews out of 67 Most users report bugs and issues cause frequent crashes, slowdowns, confusing corrections, and unreliable module syncing. Deborah V Director of Accounting, 51 - 200 employees. "Some areas require a dual entry process. And some of the additional modules that are supposed to sync with Foundation tend to be a bit glitchy." Specialized construction accounting tools 88% positive reviews out of 33 Most reviewers find construction accounting modules simplify job costing, payroll, and financial reporting for construction businesses. Helen S Project Executive, 11 - 50 employees. "The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance." Outdated and unintuitive interface 45% negative reviews out of 49 Some reviewers describe user interface as unattractive, clunky, difficult to navigate, and lacking modern usability and guides. Alicia P Payroll Coordinator, 51 - 200 employees. "Overall, I do not believe that Foundation is a user friendly program and their training is not very effective or helpful. If you have an issue and seek guidance from their customer service representative chances are you will have to figure it out yourself." Comprehensive contractor management platform 96% positive reviews out of 26 Most users report construction contractor features support diverse projects, reliable job costing, and industry-specific customization. Roger G CPA and Partner at Marcum LLP, 51 - 200 employees. "Foundation is the next perfect step for emerging and established contractors that have quickly outgrown Quickbooks or other software not dedictaed to the construction industry. " ## Showing most helpful reviews Showing 1-25 of 374 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jodi M. Vice President Construction Used the software for: 2+ years ### "AllStar Glass " March 10, 2025 5.0 Love Foundation Soft for the job costing abilities, the PM module is wonderful and of course PR, AR and AP. The way everything works together is perfect. Pros The customer service availability, training and education. Cons It can be a bit persnickety when it comes to connectivity. Seems to time out quickly if I am not consistently working in Foundation. That can be annoying. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Their customer service was horrible. We needed more personal service. Review Source Response from Foundation Software March 11, 2025 Thank you, Jodi! We’re thrilled to hear that you love Foundation for job costing, project management, and payroll processes. We appreciate your feedback about connectivity and will pass it along to our team. If you ever need assistance, our support team is always happy to help! DV Deborah V. Director of Accounting Construction Used the software for: 2+ years ### "Foundation Excellent Product" February 16, 2026 5.0 Love the product, and the knowledgeable technical support team. Responses are quick and professional. Pros Foundation is designed for job costing in the construction industry. It also allows for all documents relating to a job to be stored in one place, making it easy to find everything related to a project in one place. Easily integrates with AIA invoicing and A/R management. Reports are professional and customizable and present a professional appearance to any who review them. Cons Some areas require a dual entry process. And some of the additional modules that are supposed to sync with Foundation tend to be a bit glitchy. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing FOUNDATION Reports and ability to customize information needed. Review Source Response from Foundation Software February 23, 2026 Deborah, thank you for the 10/10 review! We’re proud FOUNDATION continues to support your job costing, reporting and document management needs. We appreciate your kind words about our technical support team. JM Jacki M. Controller Construction Used the software for: Less than 6 months ### "Worth the time" May 11, 2026 4.0 There is a lot of work to get set up and rolling, but overall it's worth it, if you are looking for accounting software that give detailed job cost reports Pros Really makes job costing easy. There is work involved to get everything set up, but once it's in... Cons It's a little out dated. It looks and feels like a 40 year old program. It seems to require a lot of "clicks" and "okays" Switched from [Intuit Enterprise Suite](https://www.capterra.com/p/10030198/Intuit-Enterprise-Suite/) Wanted something that would work with HCSS Heavy Bid and Heavy Jobs Review Source Response from Foundation Software May 14, 2026 Jacki, thank you for your feedback. We’re glad FOUNDATION is helping simplify detailed job costing for your team. We also appreciate your comments on usability and interface design as we continue evolving the platform and improving the user experience. KL Kathy L. HR and Payroll Manager Construction Used the software for: 2+ years ### "Foundation Review" April 14, 2026 3.0 Easy to use, great support team. Reporting could be better and easier to run queries, but overall good product. Pros easy to use and the integration of other platforms. On demand webinars as well as live support make it easy to learn. Cons How long requested updates take to be done, and the slowness of the payroll tax department to respond to late payments/reporting. Review Source Response from Foundation Software April 16, 2026 Kathy, thank you for sharing your feedback. We’re glad you’ve found the system easy to use and helpful for learning. We appreciate your input on reporting and response times, as ongoing improvements remain a focus. SP Stephany P. Accounts Manager Construction Used the software for: 2+ years ### "Manager Accounts" February 16, 2026 4.0 Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance. Pros What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support. Cons What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) long time ago, because we need a better system Review Source Response from Foundation Software February 23, 2026 Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights. MS Mark S. HR and IT Civil Engineering Used the software for: 2+ years ### "Accounting Software that needs an update" January 19, 2026 3.0 Overall it has been a decent experience, many things left to be desired but does enough to keep our business going smoothly. Pros We like that Foundation offers an Equipment module that allows us to track items at the EQ level and by service code. Tracking fuel purchases against equipment is very important for grading companies and it appears most places like to do it at the GL level instead of equipment level so it is nice that it works directly in the system. Cons There is a large amount of inflexibility with Foundation. Custom reports are very limited and even though you capture a lot of information at all levels of operation there is not an easy to way to get the information you want. We also haven't seen a quality of life Software improvement in 7 years and it has largely stayed the same. Seems their preferred method of updates is to buy another software and try to bolt it on but still doesn't fix the underlying problem that the accounting system could use some updates. Alternatives considered [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Reason for choosing FOUNDATION Price and it was more geared towards what we do. Offered more than just Accounting Software. Review Source Response from Foundation Software January 20, 2026 Thank you for sharing your perspective, Mark. We’re pleased the Equipment module supports detailed tracking critical to your operations. We appreciate your feedback on reporting and system flexibility, and we continue to invest in updates and new capabilities to better support evolving construction business needs. LT Lisa T. Bookkeeper Construction Used the software for: 1-2 years ### "Fairly Good Overall" March 3, 2026 3.0 Overall, it is a pretty good system and ultimately does the job that we need it to. We do have to manage a lot outside of our accounting system such as changes to employees' benefits. Pros I like that we can pull certified payrolls directly from the system. The customer service is mostly very good and helpful. Cons It is a bit clunky and hard to see the details without digging in further. Finding the information, you need can be difficult. I cannot pull cash basis reports. Certified payrolls are slow to print and save. They system doesn't keep historical information well. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) No ability to enter a cost codes in Quickbooks Review Source Response from Foundation Software March 6, 2026 Thank you for sharing your feedback, Lisa. We’re glad to hear the certified payroll functionality and our support team have been helpful. We also appreciate your input regarding navigation, reporting and system performance. Our team is always working to improve the experience, and feedback like yours helps guide those efforts. LM Lupita M. Payroll and Compliance Manager Construction Used the software for: 1-2 years ### "Great ERP System" May 11, 2026 5.0 Overall, what stood out most was that FOUNDATION clearly understands how construction companies actually operate, and it’s built more for financial accuracy and job control than surface‑level simplicity—which is often exactly what construction accounting teams need. Pros Excellent job costing depth FOUNDATION gives very strong visibility into budget vs. actuals, committed costs, change orders, and job profitability. It feels designed for people who live inside job cost reports every day. Cons Many users say the system is powerful but hard to learn, especially for new staff or non-accounting users. Basic tasks can require multiple screens and steps, which hurts efficiency early on. Switched from [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/) Customer Service has better availability Review Source Response from Foundation Software May 14, 2026 Lupita, thank you for the thoughtful review! We’re glad FOUNDATION’s job costing depth and construction-focused functionality are delivering value for your team. We truly appreciate your feedback and partnership. PF Patty F. Payroll Manager Construction Used the software for: 2+ years ### "Payroll Manager" April 23, 2026 4.0 I have used it for about 4 years (at a previous employer also) and it works well but definitely could be some necessary updates. Pros I like how well it works with the construction industry. It is very good as far as tracking hours in payroll. Cons The scrolling on reports is difficult. One of my biggest complaints is the length of time it takes to get a call from support. We recently started using document imaging and have run into several hurdles to prevent us from moving forward and have to wait a couple days for a call once logging a call. Review Source KM Kayla M. Controller Construction Used the software for: 2+ years ### "Foundation Software" April 20, 2026 4.0 Overall, our experience has been great. The team is very helpful and prompt when we have a question. Pros Have been using Foundation Software for 10+ years, very happy. Program is easy to use and the customer service is great. Cons I have not run into many issues other than just wishing I was able to customize some of the reports a bit more. Review Source Response from Foundation Software April 21, 2026 Kayla, thank you for over 10 years of partnership! We’re thrilled FOUNDATION continues to deliver ease of use and strong support. We appreciate your feedback on report customization. SW Suzanne W. Payroll Administrator Construction Used the software for: 2+ years ### "Foundation was the perfect, affordable solution to our growing pains" November 26, 2025 5.0 Overall, our experience has been VERY positive! Foundation was the perfect, affordable solution to our growing pains. Pros I love the SUPPORT! Anytime I get stuck help is always just a phone call away! We have been able to utilize custom reports to get the data out exactly how we want it and the set up wasn't too bad (since we had great help!) Cons It doesn't do \*everything\* we want but it does so much more than Sage and it has shaved a huge burden off of our accounting department. On-boarding was really hard work - but it helped us get down into what we really needed and helped us get familiar with Foundation at the same time. We LOVED our onboarding specialist - \[sensitive content hidden\] She was the best teacher and we always looked forward to our time with her. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Our system was too cumbersome and spread across too many platforms making it difficult and complicated to do payroll and accounting. Review Source Response from Foundation Software December 2, 2025 Thank you so much, Suzanne! We love hearing how impactful support and custom reporting have been for your team. Onboarding is a big lift, and we’re glad it helped you get everything configured the way you needed. We truly appreciate your kind words about your onboarding specialist as well. Thanks for choosing Foundation! TT Teresa T. Vice President Construction Used the software for: 1-2 years ### "Foundation Review" October 22, 2025 4.0 Overall very good. The program is very good, but it has a strong learning curve and almost too much function for ease of use. Pros Customer support responds quickly. Free training webinars are useful and payroll4construction integration Cons It needs to be more streamlined; example, researching transactions needs more hyperlinks rather than having to open different reports manually. Routing invoice process is cumbersome Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing FOUNDATION Quickbooks did not have the advanced construction software that we were looking for Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Sage was a good product but we wanted software designed specifically for construction use and although they have a construction software, we liked Foundation's demo better. We also wanted a software with better customer support, which Foundation has Review Source Response from Foundation Software October 28, 2025 Thanks so much for sharing your experience, Teresa. We’re happy to know our support and training resources have been helpful and that you’re seeing the benefits of Payroll4Construction integration. We appreciate your thoughtful feedback about streamlining — our team is always working on enhancements to make workflows more intuitive. PL Paula L. Office Manager Construction Used the software for: 2+ years ### "FOUNDATION the best for Construction" January 6, 2026 5.0 I have been using Foundation for the past 31 years. The software is very user friendly. The ease of running reports. Pros The ease at inputting info and viewing the reports. Keeping the software up to date. Customer Service is the best, they call back in a timely manner. Cons Not really a con - but it is a vast software and it can do so much - I am only use a fraction of its capability. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing FOUNDATION Certified Payrolls and AIA. Doing these manually was horrible. Review Source Response from Foundation Software January 7, 2026 Paula, thank you for being a Foundation customer for more than three decades—we truly appreciate your trust and loyalty. We’re glad the reporting, usability, and customer service continue to support your team’s needs. Foundation’s depth is intentional, and it’s great to hear it’s been a reliable long-term solution for your business. GB Genevieve B. Admin and Accounting Manager Civil Engineering Used the software for: 2+ years ### "Pass if your business is heavy coding with accounting needs" September 2, 2025 3.0 We originally wanted a construction coding and accounting software. This falls short on both. Once you have gotten through the initial training it can be pretty easy to use but the reporting side is absolute trash. I also have to say for the amount of money, you would think the overall look of the reports, checks, lists anything you print out would look a little more refined and professional...alas, not this software. Rudimentary. Pros Customer support is usually same day and specifically the backend support is amazing. They have a ton of videos for the basic troubleshooting. Cons This is a template structured software. You cannot specifically build it to your needs. Reports are super limited. Support to build reports is also limited. For a specialty construction software, I was so disappointed with details. This industry is structured to specifications; I feel the reporting from Foundation is not. Alternatives considered [Deltek Vantagepoint](https://www.capterra.com/p/225612/Vantagepoint/)[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[Spectrum](https://www.capterra.com/p/170585/Spectrum/) Reason for choosing FOUNDATION We had a subcontractor who uses them and were quite happy with the overall product. The sub is not a GC, I should have thought that through. Switched from [Marathon Registration Software](https://www.capterra.com/p/109829/Marathon-Registration-Software/) eCaliper Marathon System Services was no longer being updated. They closed all production and support. Review Source Response from Foundation Software September 3, 2025 We appreciate your honest review, Genevieve. It’s great to hear our support team has been helpful, but we’re sorry to hear reporting hasn’t met your needs. Your input is important, and we’ll use it to guide future improvements. TB Tyler B. Controller Construction Used the software for: 2+ years ### "Foundation Software Review" October 17, 2025 4.0 Overall, I've had a positive experience with Foundations. The software does take some getting used to, especially as an accountant and coming from a software such as quickbooks but once you get the hang of it it comes along pretty easily. Pros I like a lot of the integrated products that it offers. Customer Support is fantastic and great for when you need help doing things in the software. Cons The accounting software is difficult to use if you make mistakes and there are a lot of steps to undo and re-do transactions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Not sure, I wasn't with the company when they switched over. Review Source Response from Foundation Software October 24, 2025 Thanks for sharing your experience, Tyler! We’re happy to hear our customer support team has been there when you need help. We appreciate your insights and are glad Foundation has become more intuitive as you’ve used it. TG Tony G. Warehouse Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Have patience" November 17, 2025 4.0 Foundations is so superior to what we had been using in quick books. QB was fine when our company was small but now that we have grown Foundations is what we need. Pros Once you get the hang of it, it is smooth sailing. The more you use the easier it is to remember all the steps you have to do. Cons Our training was really not up to par. We did talk to management and they helped us out alot. \[sensitive content hidden\] was fantastic with all our questions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Need a larger system to handle all our company needs. Review Source Response from Foundation Software November 25, 2025 Thanks, Tony! We’re glad FOUNDATION has been a better fit as your company has grown and that things feel smoother as you’ve become more familiar with the workflow. We appreciate your feedback on training and are happy to hear our team was able to assist. Thanks for taking a moment to share your experience. GP Gabriela P. Office Manager Construction Used the software for: 2+ years ### "Great Software, Amazing Customer Service" October 23, 2025 5.0 All 5 stars, Their customer service is always helpful and quick to respond. Highly recommend........ Pros Foundation Software is absolutely outstanding! The platform is easy to use, reliable, and packed with powerful features that make managing construction accounting, payroll, and job costing simple and efficient. Cons Honestly, there’s nothing I dislike so far — everything works smoothly and meets our needs perfectly! Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) More functions for same price. And we use already Foundation as accounting software Review Source Response from Foundation Software October 28, 2025 Thank you, Gabriela! We’re thrilled that Foundation has made managing your accounting and payroll easier and more efficient. We’re especially glad to hear you’ve had such positive experiences with our customer service team. We truly appreciate your recommendation! RC Ryan C. CFO Construction Used the software for: 2+ years ### "Foundation - construction accounting software" January 6, 2026 4.0 Foundation has great support and internal consultants which is a big plus. Core accounting functionality works as expected and is a huge leap forward for someone coming off of QuickBooks and looking for a construction specific accounting software Pros Foundation handles Multi-union and multi-state payroll processing very well and has the ability to do corrections which is huge. Most electronic reporting needs are met as well so certified reports can be uploaded. Cons Lack of an open and public API limits 3rd party apps. Foundation need to prioritize this as it has been promised for some time but now appears to be a closed API release "coming soon" with only their select vendors. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) need better WIP reporting and job costing Review Source Response from Foundation Software January 7, 2026 Ryan, thank you for your detailed and candid review. We’re glad Foundation is supporting your multi-union, multi-state payroll and job costing needs, and that our support and consulting teams have been a strong resource. We appreciate your feedback on integrations and connectivity, as interoperability remains an important area of focus as the platform continues to evolve. JB Josh B. Assistant Controller Construction Used the software for: 2+ years ### "Foundationsoft Review Nice" October 29, 2025 4.0 Overall good been using Foundation software since 2015 alot has changed, Used it with three contractors that i worked for. Fringe reports are helpful. I like the software overall, but adjust AR and AP invoices can be difficult sometimes because of the posting periods being closed. Job cost reports are helpfull. Payroll is time consuming with all the steps but i understand the process. Do not want to outsource payroll. i will be nice to be able to scan ap invoices in and not have to enter all the information. Pros Easy to navigate, real time reports for job costs and financials, billing is simple and can be emailed. Cons price has gone up, positive payreport can't be used, have to manually edit the report to upload to the bank. Quicker Ap entry or credit card use entry Review Source Response from Foundation Software November 4, 2025 Thanks, Josh! We appreciate your long-term trust in FOUNDATION and are glad it’s supported your work across multiple contractors. Your feedback on payroll steps, AP entry, and report uploads is valuable — we’ll share it with our development team as we continue improving efficiency and usability. JH Jennifer H. Controller Construction Used the software for: 2+ years ### "Mostly good " October 29, 2025 4.0 My overall experience has been good. The support received when I have an issue is great. There was an issue with Payroll4Construction that took much longer than I felt necessary a couple of years ago but they have since sent out a more realistic timeline when it comes to correcting W2s. Pros Seamless transition with Payroll4Construction. This has made my job much easier and payroll takes way less time. Cons I would like more seamless transitions with modules like project management and estimating so we do not have to purchase separate products that work with Foundation. It would be nice to have 1 system that could handle all of the requirements a construction company needs. There was also a change made where if you have to do a back charge commitment instead of putting a negative number you have to put a negative one (-1) for the change order line and that is hard to remember when it has been awhile. I don't know why that makes more sense to some but it doesn't to me. Also sometimes when applying the commitment to invoices it says I am exceeding the PO amount when I am not. That makes it hard to tie everything back to the PO when the system is not recognizing that there is still money left. I have tripled checked that all my line items match the PO and it still says I am going over. Review Source Response from Foundation Software October 30, 2025 Thanks for sharing your experience, Jennifer! We’re glad to hear Payroll4Construction has streamlined your work. We appreciate your detailed feedback and will share your notes with our development team to help enhance module integration. IP Isabella P. Accounting Coordinator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Review for Foundation Software " December 1, 2025 5.0 From my experience, Foundation Software is one of the strongest accounting systems out there for construction companies—especially those that depend on accurate job cost reporting, complex payroll, and tight cost tracking. It’s incredibly powerful and truly built with contractors in mind, but you do have to commit to solid processes and proper user training to get the most out of it. When your team understands job-cost accounting and stays consistent with workflows, Foundation really shines. But if you’re looking for something ultra-modern, cloud-native, and “effortless” to use, it can sometimes feel a bit rigid or dated. Pros Foundation has several great features-one of my favorites includes the ability to generate very detailed reports with drill down features. The software is easy to use and learn, plus it comes with helpful links to research the topics I need help with. Cons There are not many features I do not like about Foundation; if I had to pick one, it would be the view of the interface. Although it has a simple and straightforward design, it does tend to feel outdated. Review Source Response from Foundation Software December 2, 2025 Thank you, Isabella! We’re glad the detailed reporting, drill-down features, and research links have been valuable for your team. We appreciate the note about the interface—our team is actively working on continued UI enhancements. It’s great to hear Foundation supports your job cost, payroll, and tracking needs so effectively. Thanks for the thoughtful review! CT Christina T. Office Manager Construction Used the software for: 1-2 years ### "Once you learn the program, it is very informative. Takes same time to learn." December 8, 2025 4.0 Customer service is 99% of the time pleasant and helpful. Have always assisted and usually walk away with more information than I expected to assist with utilizing Foundation more easily. Pros Foundation is a useful tool. As a newer user, with 1 year history, I find that the basic AP and AR functions are easy to learn. The payroll is still an aspect of the program that I find has lots and lots of steps to process payroll. I like all the options or additional functions that are available, but the added costs of each function prohibits our company from reviewing or even adding the additional functions. Cons Payroll processing has a lot of steps. Would like to see a more informative how to for setting up the payroll and processing payroll. Wish the reports(Genie) would be more simple to produce. Review Source Response from Foundation Software December 9, 2025 Christina, thank you for your detailed feedback. We're glad the AP and AR features have been easy to learn and that our support team has been helpful throughout your first year. We appreciate your notes on payroll setup and reporting — your input is valuable as we continue improving the user experience. SD Sharon D. Secretary Treasurer Construction Used the software for: 2+ years ### ""I love Foundation!"" December 8, 2025 5.0 I would rate our experience as a 10 out of 10. Having looked into 4 other construction softwares, I've never regretted selecting Foundation. Pros The support team is outstanding! Always so incredibly patient and helpful! I'm very impressed with the level of expertise they have. Very much appreciate that payroll calls for assistance are given priority. Cons Waiting for a call-back, while knowing how busy you are at times. I realize that it would be impossible to estimate how long it would take for a response. Review Source Response from Foundation Software December 9, 2025 Sharon, thank you for the generous feedback! We're thrilled to hear our support team has consistently provided the patient, expert help you need — especially with payroll. We truly appreciate your long-term trust in FOUNDATION and are grateful you selected us after reviewing other construction software. CO Caitlin O. Accounting Manager Construction Used the software for: 2+ years ### "Honest Foundation Review! " January 6, 2026 4.0 Pros I like the functionality of Foundation. The Document Management is really helpful - especially with the volume of payables and documents we're housing. I really like the layout of the windows itself. Working in and out of other software makes me realize how nicely laid out Foundation is. Cons I wish there was a support chat feature or a way to schedule a support call at a specific time. It's frustrating sometimes needing to wait on support to call you back which can take up to a day - especially when it's something urgent. Review Source Response from Foundation Software January 7, 2026 Thank you for the thoughtful feedback, Caitlin! We’re glad to hear Document Management and the overall layout are working well for your team. We appreciate your input around support accessibility and scheduling—feedback like this helps inform how we continue evolving the support experience. Thanks again for taking the time to share your perspective. MP Melissa P. Controller Construction Used the software for: 2+ years ### "Excellent Customer Service" December 18, 2025 5.0 My experience with Foundation has been great. I have had to call them on several occasions for help correcting an error or questions about the software. Their customer service is top-notch! They walked me through everything I needed to do! Pros Foundation has the best customer service by far that I have ever dealt with. Everyone is very knowledgeable and helpful! Cons There is nothing about Foundation Software that I don't like. I can't think of anything that they need to improve on. Review Source Response from Foundation Software December 22, 2025 Thank you, Melissa, for the kind words and for sharing your experience. We’re thrilled to hear our support team has consistently provided knowledgeable, reliable assistance when you need it. Helping our clients resolve issues confidently and efficiently is a top priority, and your feedback reinforces that commitment. We truly appreciate your trust in Foundation and are glad to be a dependable partner for your business. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.