---
title: "FOUNDATION Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FOUNDATION Software - reviews, pricing plans, popular comparisons to other Construction Accounting products and more."
source_url: "https://www.capterra.com/p/2032/FOUNDATION/"
page_type: "product"
language: "en"
---

# 

 FOUNDATION Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FOUNDATION

## What is FOUNDATION?

FOUNDATION® is specialized construction accounting software for contractors, offering 40+ years of industry expertise. It features advanced job costing that tracks every dollar, hour and quantity and offers customizable reports on cash flow and work-in-progress, empowering contractors to make more data-driven decisions. FOUNDATION allows construction accountants to set up conditional defaults for faster, more accurate A/P processing. They can also access tools like FOUNDATION Pay to automate A/R invoicing. Construction CPAs perform audits and reviews using FOUNDATION’s real-time financial reporting. And FOUNDATION’s built-in payroll module simplifies certified payroll reporting for Prevailing Wage/Davis-Bacon jobs and easily manages union requirements and multiple-state timecards.

## What is FOUNDATION used for?

[Construction Accounting](https://www.capterra.com/construction-accounting-software/)[Construction Management](https://www.capterra.com/construction-management-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 410 user reviews

Reviews sentiment

Positive

85%

Neutral

9%

Negative

7%

Pros & cons

Responsive customer support team

Comprehensive construction accounting tools

Frequent bugs and system glitches

Outdated and unintuitive interface

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Construction Accounting / 2026
-   Construction Management / 2026
-   Roofing / 2026
-   Construction Estimating / 2025
-   Subcontractor / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FOUNDATION?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.foundationsoft.com&name=FOUNDATION)

Rating Breakdown

4.3

+−

Features4.2

Value for Money4.2

Ease of Use4.1

Customer Service4.4

Rating Breakdown

4.3

Features4.2

Value for Money4.2

Ease of Use4.1

Customer Service4.4

## FOUNDATION Reviewers Verdict

Updated August 2026

AI summary

-   FOUNDATION is a fit for small construction contractors needing industry-specific accounting and project management tools.
-   Reviewers are positive about its real-time job costing, customizable reporting, and knowledgeable customer support.
-   Teams use it daily to track project performance, manage payroll, and centralize documents for better financial control.
-   Buyers should weigh a few practical considerations: some users report frequent bugs, an outdated interface, and challenging custom queries.
-   FOUNDATION works best for construction teams prioritizing job-cost accuracy, but those needing modern design or frequent integrations may face hurdles.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FOUNDATION

4.3 (410)

VS.

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (410)

Ease Of Use

4.7 (484)

Value For Money

4.2 (348)

Value For Money

4.6 (411)

Customer Service

4.4 (403)

Customer Service

4.8 (449)

## FOUNDATION alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (2,675)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (288)](https://www.capterra.com/p/133101/Premier/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (109)](https://www.capterra.com/p/135791/Knowify/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/)

## FAQs about FOUNDATION

Overview

### What problems does FOUNDATION solve?

FOUNDATION solves fragmented construction accounting and weak job-cost visibility by unifying payroll, AP/AR, billing, and project data in one system. It helps contractors, CFOs, accountants, payroll teams, and project managers control budgets, track labor and committed costs, handle union or certified payroll, and produce reliable WIP and audit-ready reports.

Answer based on 281 reviews

Overview

### Which roles and teams benefit most from FOUNDATION?

FOUNDATION is most used by finance and accounting teams, including controllers, CFOs, accountants, and bookkeepers, who manage job costing, payroll, billing, and financial reporting. Office managers and administrators use it to streamline daily operations, while presidents, owners, and project leaders rely on dashboards and controls to track performance and project profitability.

Answer based on 353 reviews

Overview

### What company size and industries is FOUNDATION built for?

FOUNDATION is built primarily for small construction businesses, with 93% of reviewers from small companies and 84% from Construction. It is designed for contractors, including self-performing general contractors and subcontractors, focused on commercial, industrial, and government work, with limited use among midsize firms at 6% and enterprises at 1%.

Answer based on 388 reviews

Features and Usability

### What are the key features of FOUNDATION?

FOUNDATION includes core construction accounting features like job costing, payroll, accounts payable and receivable, and general ledger, plus differentiators such as customizable reporting with Data Genie, WIP tracking, certified and union payroll, and real-time project cost visibility. Reviewers also frequently mention dashboards, document management, and role-based user permissions.

Answer based on 173 reviews

Integrations

### Which third-party tools and platforms does FOUNDATION integrate with?

FOUNDATION connects natively to over 40 integrations, including busybusy, FollowUp CRM, InEight, eSUB, HeavyBid, Arcoro, B2W Estimate, B2W Schedule, CrewTracks, and ExakTime. Its catalog also includes payroll, estimating, scheduling, expense, and field operations tools for construction workflows.

Answer based on 4 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FOUNDATION?

FOUNDATION offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers often say core users like AP, AR, and payroll staff get productive quickly after initial training, while admins, advanced reporting users, and teams migrating from other systems usually need more time.

Answer based on 116 reviews

Getting Started and Support

### What customer support options does FOUNDATION offer, and how do users rate the experience?

FOUNDATION offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as knowledgeable, friendly, and quick to respond, with same-day callbacks common. Some report uneven training, inconsistent answers, and slower response times during busy periods or urgent issues.

Answer based on 173 reviews

Security

### How does FOUNDATION handle data security and access control?

FOUNDATION uses module- and user-level permissions to control who can view or modify data, supports multiple databases to separate operations, and preserves some audit trail by preventing transaction deletion. Reviewers also note gaps: permission tiers can be too broad, audit logging is limited, password changes cannot be forced, and dual-password logins can feel cumbersome.

Answer based on 25 reviews

Reporting

### How well does FOUNDATION handle reporting?

FOUNDATION offers broad reporting for construction accounting, job costing, payroll, and project tracking, with useful custom report options. Many construction teams value the detail and drill-down visibility, but reporting can feel clunky, take time to learn, and limit cross-module flexibility without extra setup or outside tools.

Answer based on 137 reviews

## Who uses FOUNDATION?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive customer support team

91% positive reviews out of 143

Most reviewers appreciate customer support for prompt responses, knowledgeable staff, and effective problem resolution.

Michael R.

Chief Accountant, 201 - 500 employees.

"Customer support has a good response time of typically a few hours to a day depending on the severity of the issue."

Frequent bugs and system glitches

62% negative reviews out of 71

Most users report bugs and issues, including crashes, freezing, and unresolved glitches disrupting daily operations.

Cody B.

Controller, 201 - 500 employees.

"Constant bugs/issues that are not addressed timely or not tested thoroughly."

Comprehensive construction accounting tools

87% positive reviews out of 38

Most reviewers describe construction accounting as robust, offering reliable job costing, payroll, and tailored reporting.

Joshua C.

Controller, 51 - 200 employees.

"For a construction company that wants accurate job costing and integrated accounting, this software stands out."

Outdated and unintuitive interface

49% negative reviews out of 57

Some reviewers feel the user interface is dated, not intuitive, and difficult to navigate or customize.

Alicia P.

Payroll Coordinator, 51 - 200 employees.

"Overall, I do not believe that Foundation is a user friendly program and their training is not very effective or helpful. If you have an issue and seek guidance from their customer service representative chances are you will have to figure it out yourself."

Tailored for construction contractors

97% positive reviews out of 29

Most reviewers find construction contractor features highly adaptable, supporting diverse project types and industry-specific needs.

Roger G.

CPA and Partner at Marcum LLP, 51 - 200 employees.

"Foundation is the next perfect step for emerging and established contractors that have quickly outgrown Quickbooks or other software not dedictaed to the construction industry. "

Cumbersome invoice entry process

53% negative reviews out of 38

Some reviewers describe invoice entry as inefficient, with limited editing, slow performance, and inconvenient navigation.

Laurel M.

Office Manager, 11 - 50 employees.

"The program tends to freeze when entering multiple invoices"

## Features

AI summary

Based on 1,062 Construction Accounting reviews

Capterra data shows that buyers of construction accounting software rank the following features as their top priorities:

-   **Job Costing** (**68%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**64%**)
-   **General Ledger** (**63%**)

FOUNDATION supports all three of the features reviewers rate highest: **Job Costing**, **Billing & Invoicing**, and **General Ledger**. Together, these capabilities help businesses track project expenses accurately, manage customer billing efficiently, and maintain clear financial records, allowing teams to keep construction finances organized from job-level costs to overall accounting.

Job Costing

4.3 (164)

96.34% of 164 reviewers that rated this feature as important or highly important

It helps you track job expenses, analyze profitability, and generate detailed reports. Some users say the module is easy to use, offers real-time cost analysis, and integrates seamlessly with other modules, though a few mention a desire for improved reporting options.

Billing & Invoicing

4.1 (111)

90.09% of 111 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Accounts Receivable

4.4 (150)

92.00% of 150 reviewers that rated this feature as important or highly important

FOUNDATION offers flexible invoicing, automated billing, and detailed reporting to help you manage cash flow. Some reviewers find it easy to track payments, use AIA billing, and integrate with other modules, while also valuing the user-friendly interface and reporting options.

Accounts Payable

4.4 (166)

89.76% of 166 reviewers that rated this feature as important or highly important

This aspect helps you streamline invoice processing, automate payments, and maintain accurate records. Reviewers appreciate strong reporting, easy invoice routing, integration with job costing and general ledger, and the ability to manage high invoice volumes efficiently.

Multiple Projects

4.3 (105)

88.57% of 105 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

General Ledger

4.4 (150)

95.33% of 150 reviewers that rated this feature as important or highly important

With this capability, you can easily manage financial data, generate customizable reports, and drill down into transactions. Reviewers appreciate the integration with AP, AR, and job costing, user-friendly navigation, and the ability to export to Excel for flexible reporting.

FOUNDATION 61 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: This aspect helps you streamline invoice processing, automate payments, and maintain accurate records. Reviewers appreciate strong reporting, easy invoice routing, integration with job costing and general ledger, and the ability to manage high invoice volumes efficiently.
- Accounts Receivable: FOUNDATION offers flexible invoicing, automated billing, and detailed reporting to help you manage cash flow. Some reviewers find it easy to track payments, use AIA billing, and integrate with other modules, while also valuing the user-friendly interface and reporting options.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Commercial: Specialized for organizations who focus on commercial projects and processes
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Database: Collection of data related to the costs associated with various items, products, services, or activities
- Cost Estimating: Forecast the cost and resources required to complete a project
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- General Ledger: With this capability, you can easily manage financial data, generate customizable reports, and drill down into transactions. Reviewers appreciate the integration with AP, AR, and job costing, user-friendly navigation, and the ability to export to Excel for flexible reporting.
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Costing: It helps you track job expenses, analyze profitability, and generate detailed reports. Some users say the module is easy to use, offers real-time cost analysis, and integrates seamlessly with other modules, though a few mention a desire for improved reporting options.
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multiple Projects: Ability to handle several projects simultaneously
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Payroll Management: It gives you comprehensive payroll processing, including union, certified, and multi-state payroll. Users think the system handles complex payroll scenarios well, offers helpful reporting, integrates with Payroll4Construction, and makes corrections and timecard management straightforward.
- Plumbing Estimating: Estimating software designed for plumbing companies
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- RFI & Submittals: Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (409)

4.2

Based on 409 reviews

## Pricing

Value for money

4.2 (348)

Basic

Custom Quote Available

It includes:

-   Job Costing
-   Payroll
-   Purchase Orders and Subcontracts
-   Accounts Receivable
-   Mobile Time Tracking
-   Service Dispatch Equipment Management and Tracking

Value for money

4.2 (348)

4.2

Based on 348 reviews

## Integrations

[

Procore](https://www.capterra.com/p/56250/Procore/)[

BusyBusy](https://www.capterra.com/p/132787/busybusy/)[

PlanSwift](https://www.capterra.com/p/70808/PlanSwift/)[

ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[

Arcoro](https://www.capterra.com/p/82529/arcoro/)[

eSUB](https://www.capterra.com/p/76833/eSUB-Subcontractor-Software/)[

RAKEN](https://www.capterra.com/p/153591/RAKEN/)[

FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (403)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (403)

4.4

Based on 403 reviews

## User reviews

Overall rating

4.3

Based on 410 reviews

Filter by rating

5(220)

4(126)

3(34)

2(16)

1(14)

Mentioned topic

Sorted by most recent

MA

Melissa A.

Office Manager

Real Estate

### "I love Foundation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

Fantastic. They are always willing to help me and resolve any issue I have. Their data management is very thorough and great at keeping our business financial data organized.

Pros

I love the full service experience for managing my company's financial tasks. A/P, A/R, Job Costing, Payroll are the services I utilize most. They also have fantastic customer service and education.

Cons

I don't like that the Foundation Connect sometimes takes a while to respond. I also do not like the format they use to make the actual invoices/statements designs in the Data Genies. It's a little outdated and difficult to use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 9, 2026

Thank you, Melissa, for the great review! We’re glad to hear FOUNDATION helps you manage your financial tasks in one place and that you’ve had such positive experiences with our customer service and education teams. We also appreciate your feedback on FOUNDATION Connect and Data Genie, and we’re happy to know our team is always willing to help resolve any issues.

EG

Elizabeth G.

Controller

Construction

### "I would recommend for Construction Contractors "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2026

I started using it about 5 years ago and I really like how easy it is to create reports and access all my information in one place.

Pros

I love their Customer Support. Whenever I have a problem that I am not sure how to fix, they are awesome.

Cons

I really don't have any CONS, I would say if you are use to Quickbooks and programs like that, you might have a little bit of a learning curve.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 2, 2026

Thank you, Elizabeth, for the great review! We’re glad to hear you’ve had such a positive experience with our Customer Support team and that FOUNDATION makes it easy to create reports and access your information in one place. We appreciate your recommendation and your feedback on the learning curve!

JL

Jason L.

Controller

Construction

### "You get what you pay for"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 31, 2026

I have had a mixed experience with Foundation. It is functional and allows me to track expenses and issue invoices, but I feel like it is the bare minimum one could expect from a piece of construction accounting software.

Pros

To get a construction focused accounting product at the price point seems fair. To have access to job tracking, cost code tracking and equipment tracking out of the box is attractive. Additionally, the AIA invoicing is a must for any contractor working on larger jobs.

Cons

The almost non-existent, non communicative customer service. You need to be willing to submit a ticket via a portal without any external confirmation or record of the ticket and then sit by your phone waiting for a response that may take days to come. Further, there is no mechanism to escalate a ticket in the event that you have encountered a downtime scenario. A tie for lack of customer service is the reporting functionality. Be prepared to export everything to Excel and manipulate the data from there. While you will have access to large swaths of your data in the reporting tool, it takes time and experience to get anything meaningful and very little of it is presentation worthy.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 1, 2026

Thank you, Jason, for sharing your feedback. We’re glad to hear you see value in FOUNDATION’s construction-focused accounting, job tracking, cost code tracking and AIA invoicing, but we’re sorry your experience with customer service and reporting has fallen short of expectations--this is not the experience we strive for our clients to have. A member of our Client Success team will attempt to reach out to better understand your experience and see how we can help.

TR

Tobias R.

Controller

Construction

### "Foundation review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2026

Excellent customer service and software allows for better cost tracking with unions involved. The customer service has always been quick to act.

Pros

Ease of use for setting up unions. They are truly the construction standard for union payroll and reporting.

Cons

The reports could use some tweaking and refinement. Report writer is a little difficult to use at times depending on what you are trying to do.

Switched from

[JOBPOWER](https://www.capterra.com/p/23127/JOBPOWER/)

Jobpower was limited, it lacked the reporting and functionality we needed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 1, 2026

Thank you, Tobias, for the great review! We’re glad to hear FOUNDATION has helped with union setup, payroll and cost tracking, and that our customer service team has consistently provided quick support. We also appreciate your feedback on the reporting tools and will share it with our team.

TR

Tamra R.

PROJECT COORDINATOR

Construction

### "MUCH TO IMPROVE"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

August 31, 2026

NOT SMOOTH, NOT EASY, HATE THE DIFFICULTY OR IMPOSSIBILITY TO MAKE CORRECTIONS WITHOUT 2 HRS TIME INVOLVED AND MOST OF THE TIME STILL CAN'T MAKE A SMOOTH CORRECTION

Pros

TRACKING, WHEN I REACH OUT , MOST OF THE TIME I REC'D IMMEDIATE RESPONSE WITH QUALIFIED, PATIENT REP

Cons

NOT USER FRIENDLY, NEED THE 'HELP' AVAILABLE WHEN ON A CERTAIN AREA FOR THAT EXACT AREA RATHER THAN HAVING TO GUESS AT WHAT FOUNDATION HAS THE TOPIC LISTED IN THE HELP.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 1, 2026

Thank you, Tamra, for sharing your feedback. We’re glad to hear you’ve had positive experiences with our support team, but we’re sorry to hear that ease of use, help resources and making corrections have been frustrating. This certainly isn't the experience we strive for our clients to have. A member of our Client Success team will attempt to reach out to better understand your experience and see how we can help.

KS

Kristina S.

Administrator

Construction

### "mixed feelings"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 14, 2026

I like all the features and options but there is definitely room for improvement. I think it is over priced for there being so many features that i cannot even use.

Pros

customer support is great. And i can quickly find any information that i need. There are alot of options for any type of business.

Cons

It is not very easy to use. I have been using foundation for 4 years and there is still so much that i do not know. I also think foundation mobile should be more user friendly and have lunch break features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2026

Thank you, Kristina, for sharing your honest feedback! We’re glad to hear our customer support team has been helpful and that you can quickly find the information you need. We also appreciate your feedback on ease of use, Foundation Mobile, and additional features, and we’ll share it with our team. If you ever need help or want to learn more about our features, our client success team is always happy to chat and eager to help you make the most of your software!

TG

Tiffany G.

Payroll

Construction

### "A Solution For Many Workflows"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2026

Foundation has been a wonderful company to work with. Their customer service is great, with knowledgeable employees willing to assist, and their response times for assistance are fast. Their products have helped streamline our workflows, saving time and money in the long run.

Pros

Although not every feature we subscribe to is available directly within the main"Foundation" platform, they provide easily integrable solutions for all our needs. All the solutions are very easy to use and can be learned quickly. The launch process for each of the products we use was done step-by-step with a dedicated transition manager, and we never felt like we were left in the dark. Their customer service is impeccable.

Cons

Although there are many customizable features within many of the Foundation products, I do wish there were some additional options available. However, they do offer the ability to submit suggestions about changes, which are tallied and prioritized for potential future buildouts.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)

[ExakTime](https://www.capterra.com/p/149379/ExakTime/)

[RAKEN](https://www.capterra.com/p/153591/RAKEN/)

Reasons for choosing FOUNDATION

We chose Foundations HRHQ and WorkMax because of their easy integration with the current main Foundation platform, in addition to their price points, customer service, and volume of available features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 7, 2026

Thank you for the great review, Tiffany! We're thrilled to hear our solutions have helped streamline your workflows and that you've had such a positive experience with our customer service and implementation teams. We truly appreciate your kind words and continued partnership!

AS

Angie S.

Partner

Construction

### "Built for Construction, Trusted for Public Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2026

This software has genuinely simplified how we run our public works projects. It's reliable, tailored to the construction industry, and has become a tool we depend on daily.

Pros

\*\*Foundation Software Review\*\* ★★★★★ 5/5 Foundation Software has been a great fit for our public works construction business. Certified payroll reporting is a standout — it saves us hours on prevailing wage compliance for government contracts. Job costing is detailed and real-time, helping us stay on budget across multiple projects. The payroll module handles union rates and varying wage determinations with ease, and their support team actually understands construction, not just generic accounting. Highly recommend for any contractor working on public works projects.

Cons

The only downside for us has been the time difference when reaching out to support — since we're not on the same schedule, it can mean waiting a bit longer for a response. Still, overall it's been a solid tool and one I'd recommend to contractors working on public works projects.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Better reporting and Foundation is more tailored to our industry

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reasons for choosing FOUNDATION

Honestly it was the responsiveness by the sales team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2026

Thank you for the fantastic review, Angie! We're thrilled to hear FOUNDATION has helped simplify your public works projects and that features like certified payroll, job costing, and payroll have made a difference for your business. We appreciate your feedback on support availability as well, and we're grateful to have you as part of the FOUNDATION family!

KS

Kiersten S.

Director of Payroll

Construction

### "Foundation Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 5, 2026

I have had a pretty good experience with Foundation but the way the customer service team calls you back could be better. As of now it can take them 1 hour to 2 days to call me back. When they do call me back if I am unavailable to answer the phone and try to call back they will have moved on to the next issue. This makes it very difficult to get in touch. It would be easier if I received an email back or a call back window so I know to expect their call.

Pros

I like that everything I need for business integrates into the Foundation program. The app is very upfront and user friendly.

Cons

I do not like that you have to keep purchasing apps to do more things. I wish everything like HR-HQ, Workmax, Connectmax, etc were all inside of Foundation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for your review, Kiersten! We're glad to hear FOUNDATION's integration and ease of use have been a positive experience for your team. We also appreciate your feedback on product integration and our support callback process, and we'll be sure to share it with the appropriate teams as we continue improving.

CR

Chris R.

Financial Analyst

Construction

### "Foundation Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 4, 2026

Overall it seems to be a good software. It is not the most user friendly software I have used but with time learning the software I think it is a very capable product and will get the job done.

Pros

For general operating questions customer support is good responding and assisting. It seems to be a good value for the cost.

Cons

It definitely has a learning curve. One year in and I still struggle to find the information needed at times. It can be hard to find the reports needed for a task. We have been trying to write some custom extracts for PM's the Owner and it can be hard to get support for those projects. Many software's will have a community of users were they will share some of the "custom" extracts/projects they have created. I do not see that sharing community here.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 5, 2026

Thank you for your honest feedback! We're glad to hear you've found value in FOUNDATION and had positive experiences with our support team. We appreciate your suggestions on custom reporting resources and community sharing, and we'll be sure to pass them along as we continue improving the experience.

[View all Reviews](https://www.capterra.com/p/2032/FOUNDATION/reviews/)

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