# Trimble e-Builder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trimble e-Builder the right Construction Management solution for you? Explore 417 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2030/e-Builder-Enterprise/reviews

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Trimble e-Builder

4.3 (417)

[View alternatives](https://www.capterra.com/p/2030/e-Builder-Enterprise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Trimble e-Builder

Ease of use

4.0

Customer Service

4.3

## Pros and Cons in Reviews

Joseph M

Senior EngineerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“I can precisely monitor project spending and guarantee financial transparency thanks to the software's strong budget monitoring and task pricing features.“

May 19, 2023

SC

Steven C

Executive Project AnalystConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Reporting and some modules, such as timetracking, are short sited lack luster and built without functionality that would be expected.“

May 15, 2024

VH

Veronica H

Project Controls AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I enjoy the fact that it has allowed my organization to evaluate our workflows and streamline things.“

May 16, 2024

MP

Mike P

Civil EngineerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The implementation was very long with extended periods where both sides were unproductive and we were not given any initial product training so we could effectively engage with the implementation team“

May 15, 2024

Joseph M

Senior EngineerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“It has been quite convenient for me to use the mobile app to access and manage projects from anywhere, especially while I'm out in the field. When I've had any problems, e-Builder Enterprise's customer service has also been outstanding, with quick replies and beneficial advice.“

May 19, 2023

MK

Marnie K

DesignerDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“It tends to run pretty slow which slows down my production“

September 10, 2024

VH

Veronica H

Project Controls AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“My overall experience has gone well. Though we have had several client managers, the transitions have gone well and follow up to concerns typically are addressed in a timely fashion.“

May 16, 2024

MM

Michelle M

Business Systems AnalystHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The submittal module is clunky.“

May 14, 2024

## Showing most helpful reviews

Showing 1-25 of 417 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Giuseppe S.  
Senior Project Manager | Water, Environment, & Facilities  
Civil Engineering  
Used the software for: 2+ years

### "User friendly system and allows you to capture information necessary for your project."

March 19, 2018

5.0

Good financial reporting on projects and status of where things sit with what actor. Hold accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score performance on internal staff and outside consultants or contractors.

Pros

Easy to build reports and dashboards. Building customized reports and workflows. Easy to use system. Allows everything to tie back to a project, include cost, budget, documents, forms, invoices, change orders, task orders, etc.

Cons

System runs slow around noon-3pm EST. As an EB Admin, certain functionalities when creating forms are uneditable or would require you to remove a field and start over again. Dashboards do not quickly refresh with up to date changes made in processes or reports. Sometimes it takes almost 6hrs to refresh a dashboard based on new changes. Would like to see more online youtube training videos on certain modules (i.e., BI Reports, Schedule, Cashflows, etc.)

Review Source

JR

John R.  
Sr. Program Director  
Education Management  
Used the software for: 2+ years

### "Overall Review"

December 9, 2021

5.0

We are able to archive all of our documents and speed up our processes with this software. I has really helped with our reporting to our clients and providing as-built information to them.

Pros

The software is user friendly, and has a great file structure for ease of use. You can tailor the processes to fit your organization and their processes, which is fantastic. Training is easy to provide to non users.

Cons

Sometimes the uploading of documents is too slow.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Trimble e-Builder

It was developed to serve the owner and has great flexibility and functionality.

Switched from

[CMiC](https://www.capterra.com/p/39271/CMiC/)

Cost and CMiC could not tailor the software and processes to meet the owner needs.

Review Source

SC

Steven C.  
Executive Project Analyst  
Construction  
Used the software for: 2+ years

### "Base functionality fine, reporting and metrics lacking"

May 15, 2024

3.0

Pros

Look and feel of the product is nice and being upgraded.

Cons

Reporting and some modules, such as timetracking, are short sited lack luster and built without functionality that would be expected.

Review Source

Justin D.  
Construction Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Used to hate it, now I tolerate it"

May 11, 2018

4.0

Pros

+Extremely customisable. This is construction management software that you can tailor to fit the needs of your project. I've used e-Builder for three (3) different higher education institutions and each University is able to tailor e-Builder to fit the project's needs. +Notifications. E-Builder will email you a notification when you have a RFI to respond to, when you have a submittal to review, when you've been copied on a RFI response, etc. This is very helpful and allows you to notify multiple individuals at once through the software. It also keeps a record. +Documentation. E-Builder is meant to store documentation and it does excel in this. I've used e-Builder to access submittals, RFIs, drawing revisions, etc. on long term projects (24-36 month construction) when sometimes the documentation was uploaded years back. E-Builder does not put a time limit on an upload, so you can always access it.

Cons

\-Training is definitely required to use e-Builder. It can be confusing with different terminologies used such as "forms", "processes", etc. I just need to find submittals and RFIs but can easily get lost. Without training, it is easy to hate e-Builder, just like I did in the beginning. -Cost - this is not a cheap software and licenses can be costly.

Review Source

AnnMarie A.  
Research Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great tool for Owners"

December 10, 2021

5.0

Pros

eBuilder is effective tool for Construction Owners to configure their workflows.

Cons

Support for eBuilder could be better especially for teams who have just started to implement the software. There is constant follow-up to tech support for open tickets.

Review Source

RM

Richard M.  
PM  
Government Administration  
Used the software for: 1-2 years

### "Not intuitive"

December 9, 2021

3.0

It is an absolute horror show. it is quite possibly the worst thing that has ever happened to me at this job. I want to quit because of it.

Pros

If I could use it properly, I might be able to answer this question, but in almost 2 years of using it, I still have not mastered it. And I am not stupid.

Cons

Too many e-mails. If you use it daily you can see what's in your dashboard. VERY HARD to use, not intuitive, difficult to do EVERYTHING, compared to prior software. Does not integrate with Oracle, processes are overly complex and do not follow the correct path.

Switched from

[Oracle Primavera Cloud](https://www.capterra.com/p/145503/Oracle-Primavera/)

Have no idea, somebody must have gotten a huge payout. Every process takes longer now, because it is so hard to use, for contractors consultants and vendors. They all hate it.

Review Source

Emmanuel G.  
Responsable technique  
Facilities Services  
Used the software for: 2+ years

### "Good experience and better than software like Aconex"

January 5, 2018

4.0

All the documents are recorded one place and they reachable through the web everywhere.

Pros

Well organized for Program Management. The way the different workflows are set up makes it easy to use.

Cons

Not easy to distinguish between the gray documents (Inactive) and the active ones. The notifications are not customized enough.

Review Source

NK

Nathaniel K.  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "I use it to submit submittals and RFI's and it helps keeps everything I need for the project organiz"

March 15, 2018

5.0

By using this product I am to track when everything goes in for review and when it gets returned. No matter how long ago it happens this keeps a good and clean record of everything that happens during the project.

Pros

It is easy to use and it doesn't take long to learn. I was placed onto a project that uses e-builder exclusively and I needed to be able to start using it by the end of the week and after the first couple submittals I was able to pick it up.

Cons

I could use a couple more options for the "Field Reports" section. There are moments when I am placing my reports from a site visit and I do not have an appropriate place to file it.

Review Source

Tony W.  
Electrical Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Working in Indiana University on many projects, this has been a great tool to help coordination."

January 5, 2018

5.0

Pros

Ease of use to upload documents for projects. Easy to access from anywhere with an internet connection.

Cons

I have found the search capabilities to be a little difficult to use some times. It can be difficult when looking for a specific item if you do not know the name of the file by just searching for a key word.

Review Source

Cameron H.  
Senior Project Consultant  
Construction  
Used the software for: 6-12 months

### "Clunky To Use"

September 19, 2018

3.0

We're required to use this software on several projects, however because each client sets up their own version, it is very difficult to use intuitively; we require training sessions each time it is used as there are many non-standard options.

Pros

The document storage functionality works and its easy to find information

Cons

It requires training sessions to be proficient in its use

Review Source

NJ

Neeraj J.  
Proj manager  
Education Management  
Used the software for: 1-2 years

### "Great Product "

May 16, 2024

5.0

Still making up mind, would like to explore cost management more

Pros

User friendly, flexibility of managing and creating processes.

Cons

Some limitations with processes and workflows

Review Source

LS

Lacy S.  
Deputy Director  
Government Administration  
Used the software for: 6-12 months

### "Awesome Product"

May 16, 2024

5.0

Very good product, will be a great asset for our use

Pros

The ability to manage capital projects efficiently

Cons

You can make ebuilder very complex and confuse users.

Review Source

WK

Waleed K.  
Senior Procurement Engineer - Facilities Management  
Construction  
Used the software for: 2+ years

### "An organized site for all team members to contribute and stay informed of all updates"

April 19, 2022

5.0

It has provided us with tremendous flexibility in project management, and we have avoided many of the pitfalls that we were previously prone to. We have also simplified many unnecessary procedures, which has had a positive impact on all project management processes and saved us a significant amount of time and effort.

Pros

e-Builder Enterprise's effective management of all papers, reports and project members' communications on the cloud allows all team members and stakeholders to stay updated and informed of the project's progress. Having all project management tools in one place streamlines procedures and saves time, as most difficulties are resolved quickly. I like how e-Builder Enterprise reports include all project management activities and display the overall business status of the project, completion percentages, financial elements, and much more. I like how e-Builder Enterprise functions as a database for all project submissions, allowing you to simply access or track them. We can use e-Builder Enterprise to organize submissions, requests for information, meeting minutes, and much more, allowing us to work more efficiently as a team.

Cons

The fact that it is connected to the cloud and has a fantastic user interface, I don't believe there are any negative aspects or technical issues. It all depends on the work team and how well they collaborate in order to take full advantage of all of the fantastic tools available in e-Builder Enterprise.

Review Source

HJ

Hedaia J.  
Planning Manager  
Construction  
Used the software for: 2+ years

### "Carefully customized to efficiently manage all operations of construction projects"

February 4, 2022

5.0

e-Builder We use it to keep track of project documentation, invoicing, and reports. It also attempted to increase team communication.

Pros

The collaborative feature of e-Builder Enterprise allowed us to efficiently manage the project contract, save all contract documents in an organized manner, and retrieve them when needed, as well as generate status reports that show the status of all documents, what was answered, when, and who is still stuck. Thus, e-Builder is a construction project management software that covers all aspects of a construction project, from planning to delivery. I prefer the start interface since it is clear and complete with all the tools I need, and the tabs make it easy to switch between functions. I loved the organized and comprehensive reports we can issue with him.

Cons

Not many negatives, as the e-Builder is easy to use, but to achieve the expected results from its use, it depends on the work team. efficiently.

Review Source

FG

Francisco G.  
Director of Construction  
Construction  
Used the software for: 2+ years

### "Needs a lot of improvement "

January 31, 2023

2.0

Easy to use, but lacks substance. Not easy training videos on youtube.

Pros

Its not innovative at all, falling extremely far behind other software. Its ok for accounting tracking but not good for construction daily uses.

Cons

Does nothing for real life construction progress.

Review Source

BE

Beth E.  
Director  
Research  
Used the software for: 2+ years

### "It was great 10 years ago, but it's not keeping up with technology"

January 30, 2023

3.0

Looking to enhance team based collaboration; Teams and Slack - like features still don't exist in the platform, and if there are integrations, we haven't heard of them. Support on broken software is uncoordinated, and excruciatingly slow. Benefits were ones we realized a decade ago. pretty much staying the course at this point. It's too bad.

Pros

Highly customizable; easy to query data, schedule module, forecasting and cashflow tools are good.

Cons

You have to customize EVERYTHING; no commonly used forms like AGC or AIA; cost sheet is always live; can't look at the period close-data; schedule module is not fully integrated with the rest of the software; reporting has always been too cumbersome; support is slow. You have to monitor for basic functionality at least after each release; no channel based communication tools like Slack; no embedded electronic signature capabilities; they've jumped on the revenue bandwagon for adding on needed subscriptions for basic functionality, while not keeping up with where the industry has moved, particularly during the pandemic. I mean the Owner-based construction management industry, not general construction. They seem to have lost focus on this software.

Review Source

LS

Lauren S.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Using E-Builder for Higher Ed Project Managament"

December 20, 2022

4.0

Our experience with Ebuilder has been amazing. Our company use to have weekly project meetings where we all got together to discuss statuses, budgets, important things however Ebuilder can store all that info in one place so we no longer to meet all the time. As a capital asset accountant one of my most used features is looking at all our project status updates from the project managers. I am able to quickly see if a project is complete in order to capitalize.

Pros

Ebuilder has helped our capital asset's team track and manage all construction projects on campus. It centralizes all of our project info. We are able to se the project's budget, start date, end date, status updates, documents, invoices, etc. There is even a thread people can write comments and questions and it will email out a message to everyone on the project so they can see. It's a huge time saver in our opinion!

Cons

One thing that I don't love about Ebuilder is that there a so many options on the dashboard it can be overwhelming and confusing. This may be able to adjusted based on your industry's preferences so it's not a huge deal.

Review Source

TP

Tina P.  
eBuilder Business Analyst  
Higher Education  
Used the software for: 2+ years

### "eBuilder Rocks!"

June 30, 2021

5.0

After 12 years experience, this is one of the best software's I've used. Having a support team providing continue education, and the Elevate conference, which I'm looking forward to in September.

Pros

From the beginning, I've been able to use the software with either no or little training.

Cons

Unable to report across modules. Contacts module, unable to see all commitments with the limit of 500+, which I've sent a product idea for filters. More information regarding formulas.

Review Source

sL

scott L.  
senior civil engineer  
Construction  
Used the software for: 1-2 years

### "Disappointed"

December 9, 2021

3.0

Managing flow of information

Pros

Works well for document storage and sharing.

Cons

RFI function is difficult to work with. It is hard to make sure the request is going to the right person.

Review Source

CS

Cylix S.  
Construction Manager  
Construction  
Used the software for: 2+ years

### "Good system that is constantly improving"

September 28, 2017

4.0

Great system, keep up the good work. You have a good team of intelligent programmers and customer service providers. Having a road map and plan for the direction of the group is imperative and will keep the creative people focused on where the application needs to go. There are little bugs here and there in the system, or parts that do not function exactly as we want causing us to create work-arounds.

Pros

The interface is very intuitive, the modules are helpful and the functions are logical. We have had success in generating reports that executives can use to make strategic company-wide decisions as construction consumes the most capital resources available.

Cons

There are some functions and features that could be improved as they are starting to compete with other applications available. As an example we want to use the schedule module more but the Microsoft project application is much easier so we end up importing MS project files instead of generating the original project schedules in eBuilder. We want all-in-one most of the time but it would require integration with MS products or building a clone which we understand is time consuming and expensive.

Review Source

NL

Nadja L.  
Senior Civil Engineer  
Utilities  
Used the software for: 2+ years

### "eBuilder Review"

June 11, 2021

4.0

Pros

The cost module is very powerful. The cash flow curves are helpful in projecting the amounts that we plan on spending. The BI module is also very good, for most things. I like the features of the documents module, such as emailing files and sharing folders with non account holders. They also have a good support service.

Cons

Construction management can use some improvement. This includes improvement to the meeting module, daily reports and punch list. I've also seen issues with the schedule. It's not the best at recognizing milestone tasks and requires some work arounds.

Review Source

TB

Thom B.  
PM  
Construction  
Used the software for: 6-12 months

### "E-builder is an expensive file organization software but has good PO tracking"

June 2, 2017

1.0

There are tons of other project management software tools out there - I would not recommend this one.

Pros

PO tracking abilities are good and the overall user interface is fairly straightforward. E--builder is not quite ready for prime time - we have submitted ideas to them for incorporation so the users have to make the product better. Who has the money/time to give a company ideas so that we can get charged for licensing while they benefit?

Cons

So many to list. The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer. The scheduling platform is awkward, importing files into the file structures is not straightforward, image editing that you want to do and share with your users is very limited and I find that edit images outside of E-builder first and then import them, you cannot record all of your correspondence created within the software (i.e. a full copy of what you sent out to another user), the side layout menu and the top tab organization is not intuitive and you can get completely of one project and into another without realizing it, etc. I would write more but I have to finish making pdfs of files that I need to import into E-builder because I cannot create them within E-builder.

Review Source

BB

Boyd B.  
Vice President  
  
Used the software for: 2+ years

### "Happy user for almost 10 years"

March 16, 2018

5.0

Improved project management. Drives consistent application of project management processes.

Pros

Strong program focused on helping Owners efficiently manage capital projects through the design and construction process. Flexible processes allow Owners to customize process flows to match their unique needs. Ability to integrate a wide variety of project team members into the processes helps maximize process efficiency and collaboration. Reports for day to day use are easy to set up, flexible and functional.

Cons

Schedule module is still clunky. Difficult to drawn data from across modules to create certain types of comprehensive reports. In some cases data must be downloaded to Excel and further manipulated to capture desired analysis. Licensing cost structure can make it cost prohibitive to include project team members outside of the Owner's staff and take full advantage of the collaborate potential of the software.

Review Source

PG

Peter G.  
Manager  
Government Administration  
Used the software for: 6-12 months

### "My review"

January 30, 2023

5.0

Pros

All the features are very impactful, the product is easy to use and integration with our existing business processes were easy

Cons

An improvement would be to allow read only access permissions to be set at the project level rather than establishing permissions based on the user. That way, all users can view all projects without having write level access to all project files.

Review Source

NF

Nasser F.  
Assistant City Enginer  
Government Administration  
Used the software for: 6-12 months

### "eBuilder Saves Time for Municipalities"

January 31, 2023

5.0

eBuilder allowed us to go through the pandemic shutdown without a glitch. All our documents are online and we longer have any filing cabinets whatsoever!

Pros

The software is super customizable. You can tailor it to work specifically with your workflow and business processes without the need to rewrite the software. Its reporting module is also customizable, and this allows to create reports to be used with super ease for meetings, projects status, schedules, etc... These reports allow to generate customized dashboards.

Cons

The submittal module can be improved but we created our own construction submittals module that meets our workflow needs.

Reason for choosing Trimble e-Builder

We chose it because ebuilder's team was very organized and it showed us clearly what we needed to get the job done. They weren't the least priced, but we chose them because the product is customizable.

Review Source

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