# Simphony POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Simphony POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/202814/Oracle-MICROS-Simphony --- # Simphony POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Simphony POS ## What is Simphony POS? Oracle Simphony POS is the complete restaurant POS. Our cloud-based POS connects every aspect of your operations so you can easily manage online orders, kitchen ops, inventory, menus, delivery, loyalty & more. Real-time analytics are included so you always have a pulse on sales, costs & staff performance. Simphony's open API & extensive cloud marketplace give you unlimited flexibility, agility & scale. Upgrade your POS hardware for $1. ## What is Simphony POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 85% Neutral 4% Negative 12% Starting price $1 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Simphony POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=Simphony POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Simphony POS 4.2 (26) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (26) Ease Of Use 4.7 (5,044) Value For Money 3.5 (20) Value For Money 4.5 (4,809) Customer Service 3.3 (19) Customer Service 4.6 (4,827) ## Simphony POS alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Cassa In Cloud](https://www.capterra.com/p/230839/Cassa-In-Cloud/) [3.6 (69)](https://www.capterra.com/p/230839/Cassa-In-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 57% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230839/Cassa-In-Cloud/) Highest Rated [Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [4.7 (112)](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [View all alternatives](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Kitchen/Menu Management 3.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Sales Reports 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies For Restaurants 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Serves restaurants Order Entry 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Simphony POS 78 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Manage budgets, track and optimize spending and align capacity to workload demand Accept and process credit card transactions Record customer information, purchase history, and other notes Store and organize information about customers and previous interactions Alter the layout and content of reports Manage order deliveries until they are received by the customers Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Dispatch food deliveries Software used by Bakery shops and services Designed for bars, clubs, nightclubs, etc. Designed for food trucks Operate/access software on iPad Devices Serves restaurants Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items List of food items to serve in any type of meal including main dishes, side dishes, and desserts. Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations Calculate nutritional analysis and allergens on menu items Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products Tracks and processes online orders Accept and process online payment transactions Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Ability to link barcodes or serial numbers with specific items for identification Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Store recipes, enable recipe modification, and generate data required for production records Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Generate separate bills for various meals and combos within a complete order Send messages via SMS Market event via social media tools Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.0 (26) 4.0 Based on 26 reviews ## Pricing Value for money 3.5 (20) Basic $1.00 Per Month Value for money 3.5 (20) 3.5 Based on 20 reviews ## Integrations [ Restaurant365](https://www.capterra.com/p/139768/Restaurant365/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[ FreedomPay](https://www.capterra.com/p/83235/FreedomPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (19) 3.3 Based on 19 reviews ## User reviews Overall rating 4.2 Based on 26 reviews Filter by rating 5(14) 4(8) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent GP Giovanni P. IT Manager Hospitality ### "Great but expensive POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 30, 2026 Pros It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it Cons It is very expensive, and the implementation process takes long time because all the Oracle wait list Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Patrick F. General Manager Restaurants ### "Worst POS experience in my tenured career" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 18, 2023 Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. Pros There is nothing that I can highlight that a competitor couldn't also do well. Cons There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Ken D. CEO/Preaident Food & Beverages ### "Strongly Suggest to not use Simphony" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2023 Just terrible. All our serving staff have just had enough of trying to live through extensive issues. After two years the problems still exists and Oracle Support just lists them as known defects. Pros There really is nothing that we like. We have over 30 terminals active and after 1-2 years all the product has been pulled out and we went to a competitor. Cons Multi terminal and menu configuration is weak at best. Staff are continually losing checks between terminals. The problems go on and on. Reasons for choosing Simphony POS We were on MICROS and wanted to go with Cloud solution. Simphony was a very big mistake. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FZ Francesco Z. Controller Marketing and Advertising ### "Simphony POS per ristoranti" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 17, 2023 In generale è un buon prodotto che risponde a diverse necessità aziendali Pros Grande capacità di risposta alle esigenze di ogni tipo di ristorante/shop, indicato per grandi catene grazie alla possibilità di aggiornare tutti i prezzi nei POS workstation in contemporanea.App con possibilità di vedere le vendite in tempo reale Cons Non sempre facile da configurare senza adeguata formazione, e dopo il passaggio ad Oracle, non si ha più la stessa esperienza dei primi anni. Senza internet le stampe comanda non escono Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victoria H. Recepcionista Hospitality ### "Preciso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2022 Pros Es sencillo, claro y transparente, agiliza mucho tanto las reservas como los cobros, además de los informes que puede generar. Cons Podrían añadirse más variedad de informes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Marlon M. Operations Manager Food & Beverages ### "High end POS Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 9, 2022 Pros The POS layout is very well setup for ease of use, the wording and descriptions are simple and easy to understand for all our staff members Cons It is not compatible with GAAP OCB screens so it does not offer a drive thru solution, this area is still underdeveloped, It has to run in a window on your back office and if you accidently close the window the whole system shuts down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brian H. Restaurant manager Food & Beverages ### "Simphony" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 3, 2021 Pros The software is amazing. It helps keep confusion down with online and dine in orders during covid. It also helps keep track of inventory. Cons The system is complex. It took some time to get set-up to the standards that the restaurant requires. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emre S. IT Manager Hospitality ### "Leader in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2021 Pros Nothing to say for this perfect programme Cons Nothing i am using this programme almost for 15 years Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Courtney T. Assistant manager Restaurants ### "Not my favorite " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 12, 2021 Prefer other pos softwares over micros but it is a simple yet powerful and versatile option. Pros The best feature of this product is the ability to look up and print recipes right out of the receipt printer. Cons Didn’t love all of the colors on the display. Not the most user friendly pos system I’ve used. Button interface feels weird. Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Changed occupations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Manager Hospitality ### "Simphony POS for Hotel" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 2, 2021 Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. Pros Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS & Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. Cons The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. Reasons for choosing Simphony POS Because the Simphony POS is our standard POS used in our hotel chain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/) Popular comparisons [Toast POS vs Simphony POS](https://www.capterra.com/compare/136301-202814/Toast-POS-vs-Oracle-MICROS-Simphony)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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