# Printfection Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Printfection Software - reviews, pricing plans, popular comparisons to other Web to Print products and more. Source: https://www.capterra.com/p/202789/Printfection --- # Printfection Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 7, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Printfection ## What is Printfection? An end-to-end swag management platform where we design, create, store, and ship all your branded swag. Customers use our platform in ABM and direct mail campaigns to drive leads for sales, engage and reward customers + employees, as well as power all their event and trade show swag. We integrate with your existing CRM and marketing tech stack to make shipping and tracking swag seamless. ## What is Printfection used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Web to Print](https://www.capterra.com/web-to-print-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Printfection?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.printfection.com&name=Printfection) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Printfection 4.8 (13) VS. [4.9 (53)](https://www.capterra.com/p/242279/PostGrid/reviews/) Starting Price $499 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.9 (53) Value For Money 4.4 (13) Value For Money 4.9 (49) Customer Service 5.0 (12) Customer Service 4.9 (48) ## Printfection alternatives [SendJim](https://www.capterra.com/p/172685/SendJim/) [4.4 (81)](https://www.capterra.com/p/172685/SendJim/reviews/) Starting price $49.99 Per User, Per Month [Learn More](https://www.capterra.com/p/172685/SendJim/) [Sendoso](https://www.capterra.com/p/160537/Sendoso/) [4.5 (33)](https://www.capterra.com/p/160537/Sendoso/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/160537/Sendoso/) Highest Rated [AppealMaker](https://www.capterra.com/p/10011625/AppealMaker/) [5.0 (8)](https://www.capterra.com/p/10011625/AppealMaker/reviews/) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10011625/AppealMaker/) [LetterStream](https://www.capterra.com/p/235742/LetterStream/) [5.0 (6)](https://www.capterra.com/p/235742/LetterStream/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/235742/LetterStream/) [View all alternatives](https://www.capterra.com/p/202789/Printfection/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export Import and export data to and from software applications Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Design Management Collaborate on creating a product by sharing and adjusting designs through a shared portal Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Printfection 10 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Collaborate on creating a product by sharing and adjusting designs through a shared portal Predefined actions automatically performed on the occurance of specific events Outsource mailing services to a third party Outsource printing services to a third party View and track pertinent metrics to find patterns and gain insights from data Receive a notification when outreached contact performs the desired action Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.4 (13) Basic $499.00 Per User,One Time Value for money 4.4 (13) 4.4 Based on 13 reviews ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RC Rachel C. Global Marketing Manager Computer Software ### "Good tool for swag if you’re using it only in the US" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2021 Pros How easy it was to send swag to trade shows, customers and prospects. Cons It doesn’t have global functionality or integrate with salesforce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2021 Thanks for the review, Rachel! While we don't currently have fulfillment centers based globally, we do offer competitive international rates and in fact, over 60% of our shipments go overseas. We also do have a light integration with Salesforce with plans for a more robust one on the horizon. Stay tuned for that! Eric W. Office Manager Computer Software ### "The perfect one stop swag management product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2020 Great platform, excellent customer service. Pros Everything has been thought of... inventory to customer shipping. Cons At times it is complicated, but that stems from so many options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC CRYSTAL C. Events Coordinator Events Services ### "So far so good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2020 Just great. Shout out to \[SENSITIVE CONTENT HIDDEN\]. Pros easy to navigate have the best support team behind any problems Cons more ideas around outbound shipments, make that process easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ivania R. Office Coordinator Computer Software ### "Printfection - Making Corporate Swag Accessible " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2020 Printfection was my first real work with choosing a vendor from start to finish and I can say with certainty that it has been the best experience. They make it super easy to create one account for the company, but have the ability to split it between teams within the company (Marketing, Customer Success, HR, etc.) which has been a huge help. The support we get from Printfection and the approachability to them is bar none. It's something I recommend to people often when they talk about making swag at their offices. Pros The ease of the platform itself is probably one of the best things about Printfection. From choosing a product, adding in the design specs, to viewing your inventory and ordering - whether it is drop shipping an entire shipment to a specific office location or sending a new hire swag box to an individual, Printfection makes it extremely easy. The customer support we get from them is also unlike any other product we use. They are always there to help with any issues (which are typically user error) and ensure we are getting our product to the finish line. They are super flexible with timelines and have helped us get rush shipments done multiple times. Cons This isn't something super crucial that we look at in a make or break kind of way, but shipping internationally to our office in Paris has brought a few bumps in the process. With Paris being our biggest location, it is something we need to consider and have available and easy. However, customer support was there to help with the issues, so it was solved quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Miranda D. Head of Community Financial Services ### "Huge time saver to deliver amazing surprise and delight " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 29, 2020 Pretty great! Pros It completely removes the need for Google forms and manually mailing members things. The amount of time and impact it drives is a huge game changer! The fact that multiple teams can use one product is very cool too, from HR, to sales, to community and events! Cons In some places, the UI feels a bit old and clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BO Brittany O. Senior Manager, Marketing Programs Construction ### "Best SWAG management company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 10/10 would recommend! Pros I started using Printfection at first for my SWAG for events. I can't tell you how much time and stress it saved me sending all the SWAG directly to the show versus trying to ship it myself or lug it all with me. All of the t-shirts are neatly rolled and labeled with each of the sizes. I was doing that manually before. I am now using it for Giveaway campaigns for customers and prospects as well as a sales enablement tool. On the sales side, I am able to set a monthly or quarterly budget for each of the reps and they can use it how they please to help get some of their deals across the finish line. It's been widely loved by everyone at the company! The value for the price is well worth it. Plus my experience with the customer support and overall implementation was incredible! Cons They have an integration with Salesforce but its only one-directional right now. I know they are working on getting Printfection reporting data back into Salesforce but that's really the only thing missing right now for us. Alternatives considered [Sendoso](https://www.capterra.com/p/160537/Sendoso/) Reasons for choosing Printfection Printfection costs about 90% less than Sendoso and the amount of communication and attention I got from Printfection in the researching stage compared to Sendoso was no comparison. Printfection followed up, sent meeting notes, and next steps, they were clearly going to take care of us and our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Leeza M. global event marketing manager Information Technology and Services ### "Love Printfection!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 Overall a great experience with Printfection, aside from a few shipping issues that we later solved. Pros Extremely easy to use and so convenient. Before, I would have all of our swag stock crowding my office and I would have to either personally ship or carry these items to trade shows. Printfection saves me so much time and effort in trade show shipping. Their support is incredible, quick, and very personable and nice. The ability to ship swag to customers straight from Salesforce but also by sending them a link to choose their own is amazing and has helped us with a number of sales and marketing campaigns. Especially these days. People love our swag and we are still able to distribute it without in-person events. Cons We have had some major issues with overseas shipping using Printfection. Usually, if taken care of far enough in advance, it worked out fine, but there was a large learning curve on both parts trying to figure out how to seamlessly get shipments to especially tricky countries such as the Nordics and Germany. A lot of products in the catalogue are pretty pricey. But Printfection does a good job of finding and sourcing items that fit your budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danielle B. Employer Branding E-Learning ### "The perfect platform for small-mid size businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 I've worked with Printfection for years, and I can't speak more highly of their customer success team and their support team. I never have to worry or THINK about our swag, which is huge when you're juggling many priorities. Also the quality of all the products is awesome. They've never messed up an order, and we've shipped thousands of different things all over the planet. Pros The most amazing thing about Prinfection is that they handle the entire fulfillment lifecycle. All I have to do is pick and purchase the swag, and Printfection owns holding thousands of units in a warehouse and getting it to our hundreds of thousands students across the entire globe. The platform is super user friendly. Cons The product fit is perfect if you want to send to multiple addresses, but if you're just trying to buy a small amount of 1 item, to be shipped to a single place it's not the most cost-effective option. Reasons for choosing Printfection We chose printfection, because they handled the entire fulfillment process - from item purchasing to fulfillment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sabrina G. Office Coordinator and Executive Assistant Internet ### "Printfection for Tech Startup" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2020 We have had a friendly, efficient team help us transition and streamline all of our swag and how it's used, consolidating things into one easy-to-use format. Pros The customer service is always prompt and phenomenal, and the site itself is easy to navigate and self-explanatory. The CS representative and swag experts that we work with are always willing to accommodate our needs and help us find what we're looking for. When it comes to updating or managing our swag, Printfection is the easiest part of the process. Cons The site can be a little slow at times, and there isn't always a perfect fit between our needs and the available campaign functions. However, these are both really minor things and the CS representative is always willing to help us find a workaround that we're happy with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Chelsea P. Director of Brand Marketing Computer Software ### "Printfection has made our reward program model possible—and painless! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2020 Like I said, we would have a ton more work on our plate if we didn't have Printfection, so we are very happy! Their support is incredible, the team is friendly and will go above and beyond for you, and the experience overall has been extremely positive. Pros We can source, order, store, and ship all of our swag items with Printfection and it truly makes our reward program model possible. They handle all of the heavy lifting and with some calibration on our end, we can make giveaways run seamlessly with little need to monitor on a day-to-day basis. Cons The dashboard can be a little confusing at times and not the most user-friendly, but I think they have made a lot of stride on improvements in this area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202789/Printfection/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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