# Centerpoint Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Centerpoint Connect the right Roofing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202717/Centerpoint-Connect/reviews --- Centerpoint Connect 4.8 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Centerpoint Connect Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alana M. Sales Coordinator Construction Used the software for: Less than 6 months ### "We LOVE Centerpoint" March 19, 2024 5.0 Wonderful, we love that Centerpoint is constantly trying to improve and that they have goals and are putting in the work to meet those goals. Pros Prior to Centerpoint we were using several different software's along with several paper systems. Centerpoint made it possible to replace our paper folders and keep our files organized online. We're also able to keep better track of our leads and ongoing jobs. The team at Centerpoint has also been so friendly and helpful. \[sensitive content hidden\] is always very quick to respond to our questions/issues. \[sensitive content hidden\] is a great listener and trainer and works hard to personalize our training and software to match our specific needs. Cons It was difficult to understand everything that CenterPoint was capable of at first. We wanted to use Centerpoint to its fullest potential, but we were unsure how to do that. I think a written example of an in-depth workflow would have been helpful. (Including how to "pass" an opportunity back and forth between different team members during the sales portion.) Switched from [WorkMax](https://www.capterra.com/p/83248/About-Time/)[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/) CenterPoint can do the same thing both of these can and offers much more. Review Source BP Brandon P. President Construction Used the software for: 1-2 years ### "CRCS review " March 19, 2024 5.0 Great people - always have a response to an issue I can not complain really Pros Customer service to help implement the product- and the transition between reports to work orders - all good stuff Cons Having to learn a new system coming from FCS and Jobba everyone dreaded the 3rd change Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)[Dataforma](https://www.capterra.com/p/130599/Dataforma/) Reason for choosing Centerpoint Connect Most user friendly- easiest to teach the rest of the company Switched from [Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/) Many reasons - Centerpoint was most all encompassing/ user friendly I could find in my research for flat roof application that could handle service and production Review Source SF Steve F. Project Manager Construction Used the software for: 6-12 months ### "Some who uses it every day. " January 18, 2024 2.0 Pros Field tech use and data transfer from the field. Cons Not designed for office use for field dispatch. Maybe would be OK if you have one man / crew going to one job each day. Review Source NK Nate K. VP Operations Construction Used the software for: 1-2 years ### "Wouldn't Want To Do My Job Without It!" January 19, 2024 5.0 When we started doing roof service at SHC, I had to make my photo heavy roof condition reports in a word processing program. This resulted in large file sizes that even after compression, would take multiple emails to send to a customer. Not only does Centerpoint save me countless hours in inspection time and report generation, our customers can now access the report 24/7 through the portal. Pros We used a couple of other programs before settling on Centerpoint Connect. None of the other programs can even compare with the capabilities, customer service, and continuous improvements of Centerpoint. Cons There isn't much I don't like about Centerpoint. The team at Centerpoint is constantly improving the program. Most of the issues I have had have been corrected or made better over the last couple years. Review Source sC steve C. gm Construction Used the software for: 1-2 years ### "Steve Cockrell" January 18, 2024 5.0 Great product that is still growing in usage and great staff. Pros Easyt to use for the pwer of program. THe staff at Centerpoint. Cons Ties to ownership by another roofing contractor. Reason for choosing Centerpoint Connect Easy to use and the support fo the staff. Review Source BM Brandy M. Service Operations Manager Construction Used the software for: 1-2 years ### "Makes my life so much easier!" January 18, 2024 5.0 Pros I love Centerpoint Connect. I use it daily for our service department, and it makes everything so easy. From scheduling, to dispatching, to keeping track of prior repairs, and sending estimates for new one, it has definitely improved the way our department functions, and those improvements are incredibly noticeable in our bottom line. Cons I don't have any cons. They are constantly improving the service, and have always been very open to feedback, and do a good job at implementing customer suggestions. Review Source DD David D. Managing Member Construction Used the software for: 1-2 years ### "Keep Crushing It" January 18, 2024 5.0 Exceptional, very responsive to any glitches and the customer service is the Best in the Industry. Pros The ease of use and integration and most of all the customer service. Cons Quickbooks integration on projects has not worked. Review Source AG Andrea G. Service Department Manager Construction Used the software for: 1-2 years ### "Every Service Department NEEDS this program! " January 18, 2024 5.0 The program is stellar, customer support is the best in all the land and the consistent updates from the development side are amazing! Not only the updates they implement, but more specifically, the development team listening to users and making changes that make CPC better for users and ultimately our clients. Pros Service ticket process, from ease of creating a ticket, through the incredible dispatch process and all the way to final invoice. 10/10 Cons Not having a map or clear understanding of how everything worked together, in order to gain an understanding of how to implement for our team. Reason for choosing Centerpoint Connect User friendly platform and robust service features. Review Source CS Christine S. Office Manager and Director of Business Construction Used the software for: 1-2 years ### "Centerpoint Connect is great for Roofing Service Companies" January 18, 2024 5.0 We love Centerpoint! It works with all our systems and they are always improving and making changes so that it just keeps getting better over time. Pros We love the service side of the program. It is easy to use for the technicians and is seamless going from sales to final invoice. Also, the customer service is awesome! Cons The filing for documents and photos needs improvement. Reason for choosing Centerpoint Connect Worked best for our service department. We love the invoicing system and the communication with our clients. Review Source DK David K. Service Manager Building Materials Used the software for: 6-12 months ### "This product is a game changer" January 18, 2024 5.0 Pros Centerpoint Connect is user-friendly, intuitive, and dynamic. Our customers love the automated notifications that get sent to them to keep them informed. Everything is easily customizable and I love how you can go back and undo or edit things if you need to. The option to offer customers a login portal to manage their properties is something I'm excited to implement. Cons Knowing how to run certain calls through the system can be confusing. For example, learning the difference between a ticket, opportunity, estimate, and task and which option is appropriate at what point was confusing to me. Review Source KM Kendrick M. President Construction Used the software for: 1-2 years ### "Centerpoint review" January 22, 2024 4.0 Pros Able to effectively run a service division Cons It needs native apps and a better way to build reroof proposals. Review Source TC Taylor C. AR Accounting Used the software for: 1-2 years ### "Fast and effective! " March 18, 2024 5.0 Great experience so far with Centerpoint Pros The support team is very fast in connecting with you to solve any issue. Cons That you can only delete one contact on a customers account at a time. Would be nice to be able to select multiple at a time and not one by one. Review Source KD Ken D. Sales Consumer Services Used the software for: 6-12 months ### "My experience " January 18, 2024 5.0 Pros The thorough nature of the process helps everyone get the right information consistently. Cons It takes some time to learn, lack of an app. Review Source TL Thomas L. Estimator Construction Used the software for: 2+ years ### "Centerpoint Review" January 18, 2024 5.0 I really enjoy using Centerpoint Connect. Pros CP is easy to use and combines all the functions of our roofing business into one place. Cons My one issue with CP is the CRM function could be better. Review Source RU Renee U. COO Construction Used the software for: 6-12 months ### "It Works!" January 13, 2023 5.0 CenterPoint has every feature that you need to be successful in your day to day operations. Pros Just follow the step by step process and you are on your way. Awesome task and calendar features. Cons Still on the fence with the Change Order situation. Review Source Response from Centerpoint Connect January 17, 2023 Thank you for the review! Change Orders will have more features coming this Q1, we hear you! JT John T. President Construction Used the software for: 6-12 months ### "Great Customer service" July 6, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team were on top of all our questions, customizations, and continued support and training from day one. Pros Our team looked at several options prior to choosing Centerpoint Connect. When we looked at all the pro's and con's, looked at the usability, customization, and client portal we knew that Centerpoint was the best choice. Once we started to deal with \[SENSITIVE CONTENT HIDDEN\] and his team they never let us down. Cons The sytem seemed complicated at first, then once we started using it what seemed to be complicated just became second nature. Coming from a completely different system that did not have all the features made it seem overwhelming. Review Source MM Mollie M. Receptionist Construction Used the software for: Less than 6 months ### "Quick Review" January 18, 2024 5.0 Pros How easy it is to invoice customers and keep track of time. Cons Too many hidden buttons, take a while to find some things. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.