# Google Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Alerts the right Website Monitoring solution for you? Explore 315 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202337/Google-Alerts/reviews

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Google Alerts

4.7 (315)

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Last updated March 13th, 2026

# Reviews of Google Alerts

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

MD

Maryam D

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Google will send secure email alerts about new articles, blogs, videos, etc., keeping you updated on new opportunities and information.“

December 3, 2025

KL

Kaleena L

Sr. Communications ConsultantInsurance, 10,001+ employeesUsed the software for: More than 2 years.

“I also wish more social media tags would pop up but that could also add to the unnecessary “noise” instead of true feedback on alert parameters.“

January 21, 2026

SN

Sandra N

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“The data quality is secure and enables quick resolution for personal use as well as for small businesses.“

November 10, 2025

SN

Sandra N

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“Endless notifications are obviously not convenient, so streamlining alerts with what actually matters takes some additional work.“

November 10, 2025

Mindy S

Executive DirectorMuseums and Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“I had to look up how to use a Boolean search to figure this out, but I get an incredible amount of well-screened information about my industry from the alerts I have selected.“

January 21, 2026

TL

Tyler L

District ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“There have been times in the past where Google alerts has missed something or been a little off on the information provided.“

December 11, 2025

TA

Tim A

CEOConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“From alert delivery times and frequency to the ease of setting up new alert phrases, it is a powerful yet simple tool.“

December 31, 2025

JC

Jasmine C

AssistantConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The only issue that I have with Google is that if you dont know your password or dont have the 2 step verification then it wont work.“

May 21, 2024

## Showing most helpful reviews

Showing 1-25 of 315 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mindy S.  
Executive Director  
Museums and Institutions  
Used the software for: 2+ years

### "Helpful Tool for monitoring your industry and your business name"

January 21, 2026

5.0

I get regular emails that identify which search terms were used, and they come highlighted in the subject so I can decide whether to click through. Love it!

Pros

I had to look up how to use a Boolean search to figure this out, but I get an incredible amount of well-screened information about my industry from the alerts I have selected.

Cons

I had to learn to hone my requests to get the requests that best fit my interest. Now I have standing alerts that I am very happy with.

Review Source

KL

Kaleena L.  
Sr. Communications Consultant  
Insurance  
Used the software for: 2+ years

### "Simple way to keep track of general topics"

January 21, 2026

4.0

I like Google Alerts as a light way to keep track of information I want to have a pulse on. I know to always check sources and be cautious of what information is being netted. I also wish more social media tags would pop up but that could also add to the unnecessary “noise” instead of true feedback on alert parameters.

Pros

Google Alerts is the perfect platform to quickly and easily monitor specific information with just a few keywords. For me, they help with general awareness of news I’m interested in or topics I want to stay in the know on, as well as the latest updates on competitors. Setting up Google Alerts is highly intuitive.

Cons

With Google Alerts, you’re not always sure the alerts you’re receiving are coming from reliable sources—which is highly important if you want real news or general data—and sometimes results can be delayed, overwhelming, or non-existent). Too broad of search words result in too many responses, many of which most likely won’t pertain to what you’re hoping to capture for data.

Review Source

VR

Verified Reviewer  
OWNER  
Retail  
Used the software for: 2+ years

### "Awesome - save time"

November 15, 2022

3.0

Nice and satisfying, I check my email daily, to give ample time to catch up on all the latest on topics of interest.

Pros

What I like most about this program is the time it takes to collect all the posts on a topic (of interest to me).

Cons

The accuracy of the results is not as it should be, as sometimes the results are far from (the designated topic).

Review Source

LT

Luke T.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good little tool for alerts on terms"

November 25, 2025

4.0

Simple, set up in the background and forget about it for the most part. No need to mess about too much with it, just does its thing.

Pros

Simple tool, always worked efficiently, delivers prompt email alerts realted to what I have set up. Handy little tool from Gogole.

Cons

It has got some fringe terms or gone a bit off on a tangent and the email digests can be a little messy or hard work to wade through if you set. a lo tof alerts up.

Review Source

VR

Verified Reviewer  
Marketing Specialist Digital Channels  
Food Production  
Used the software for: 2+ years

### "A great tool to keep up with new mentions of brands or your online persona."

December 27, 2025

5.0

Google Alerts has been reliable on many fronts and continues to be a tool in my arsenal for understanding new mentions.

Pros

I have set this up for both personal and business notifications. It has been a great addition to our mention monitoring software to see when we are appearing for new search engine results.

Cons

It could use some additional options for fine tuning the results that are given. Considering that this is a free service provided the interface is not that bad. But a few negative or filter options would be nice.

Review Source

TA

Tim A.  
CEO  
Construction  
Used the software for: 2+ years

### "Google alerts simple to use"

December 31, 2025

4.0

I think the product is very simple to use and set up. From alert delivery times and frequency to the ease of setting up new alert phrases, it is a powerful yet simple tool.

Pros

Helps keep me informed on personal items as well as business related search terms. I am able to stay up to date on everything I need.

Cons

Should have option to suggest adjacent keyword triggers. Like, based on what I set as an alert, it should offer related terms that would help.

Review Source

JC

Jacqueline C.  
Brand Designer  
Design  
Used the software for: 1-2 years

### "If You're Not Using Google Alerts You're Missing Out"

January 15, 2025

5.0

It's great for researching, watching trends and hunting for content ideas, but it can become too much. Finding out what is being said about your own brand anywhere saves a ton of time and allows you to see which industries are aligning with your message or if there's an opportunity to collaborate.

Pros

I can set it and forget my alerts for market updates in a variety of industries. Getting all this information would take months to obtain. I can decide if I want to find out more information from the list it provides or not.

Cons

There's too many and it can become overwhelming. It is wise to set it up where you get weekly alerts because it can clutter up your inbox really quickly. I haven't seen the option where I can really exactly what I want to see. I would like to see more tailored options for alerts.

Review Source

LA

Lettishia A.  
Case Management Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Google Simple Alerts"

November 12, 2025

4.0

My overall experience is that it was free. Used commonly with other google users. Helped keep in touch with my peers.

Pros

How you can choose multiple ways to get notifications and communications about the things that spark my interest.

Cons

Not enough customization. Alot of the same content or information. Sometimes to many alerts of the same kind.

Review Source

TB

Tony B.  
Supervisor  
Utilities  
Used the software for: 6-12 months

### "Alerts about what’s interesting to me "

December 24, 2025

5.0

I had a good experience with it. Anytime I’m online I get notifications about relevant content about what interests me.

Pros

Easy to use and reliable. Anything I look up makes relevant content regarding the search appear to me.

Cons

There isn’t really anything about it that I do not like. It’s very convenient to have info about my searches be easily accessible.

Review Source

TL

Tyler L.  
District Manager  
Construction  
Used the software for: Less than 6 months

### "Stay Alert"

December 11, 2025

5.0

Overall Google Alerts has made it so much easier to stay aware of changes that can and will impact our business!

Pros

Google alerts helps me and my team stay up to date on changes in the market as well as the latest and greatest products in our space.

Cons

There have been times in the past where Google alerts has missed something or been a little off on the information provided.

Review Source

CP

Chassis P.  
Office Assistant  
Construction  
Used the software for: I used a free trial

### "Google Alerts"

November 22, 2024

5.0

Overall google alerts provide a quick way to be notified on products needed.

Pros

It is a nice way to get notified via email through Google Alerts.

Cons

Sometimes it can get to be a lot when receiving a lot of alerts.

Review Source

JC

Jasmine C.  
Assistant  
Consumer Services  
Used the software for: 1-2 years

### "The Best Alerts"

May 21, 2024

5.0

I have had the best experience with Google Alerts I like knowning that I am protected and dot have to worry about hackers tryna get into my account.

Pros

The most important thing that I love about Google Alerts is that, I get all alerts it could be a simple alert for anything. or an ad that pops up. or alerts that someone has tried to log into your Google account from an unknown device. i advise for the 2 step login.

Cons

The only issue that I have with Google is that if you dont know your password or dont have the 2 step verification then it wont work.

Review Source

MJC

Mary Jane C.  
Systems Analyst, AR, Legal Filings  
Construction  
Used the software for: 2+ years

### "Google Alerts is another great product by the best Company in Computer out there!!"

August 22, 2023

5.0

Google is and probably will continue to be the most outstanding company in the computer world. Love, Love, Love, their Products!!!

Pros

I get the results I need when I want them!!! No problems, it just works!

Cons

Any accidently added alert is my absolute pet peeve!

Reason for choosing Google Alerts

I still have to use my Samsung Alerts in the Android Product because I have no other options. But they do integrate well.

Review Source

EK

Elaine K.  
Founder  
Computer Software  
Used the software for: 2+ years

### "And oldie but a goodie! "

October 30, 2023

5.0

Pros

As a freelance marketer, as soon as I get a new client I set up alerts for their company name, a few core keywords in their sector and niche ones. I get alerts as they happen, which can drown you, but on the positive side you see so much. You get mentions of the brand, you see what competitors are doing, identify any theft of your content, and learn as well. It does pick up words and stuff that aren't always spot on, but to be honest it has broadened my media consumption.

Cons

Only complaint is more the human nature effect of if I have a few 'less interesting' stories or mentions, my brain will file all of them for a week or so as useless. It can overwhelm, or sometimes daily alerts are too few but this isn't a product fault. I imagine paid for tools offer more customisation and heavier 'brand mentions' but for b2b this is plenty.

Review Source

SN

Shilpa N.  
Pricing Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Alerts You for New Things"

July 19, 2023

5.0

Pros

The Best Thing it is free of cost.Get Alerted for new change ,new business, new offers etc.,Easy to use.

Cons

Need to improve the search features as it didn't show relevant things sometimes.It get messed up sometimes.

Review Source

EB

Emily B.  
NA  
Internet  
Used the software for: 6-12 months

### "Double Factor Authentication is NO MORE! "

December 1, 2022

5.0

This solves the issue of having to worry if somebody’s gonna login and we’re not gonna catch it and it’s just overall a great software, and I think everyone should use it, whether it be personal or business.

Pros

It was very easy to set up and it helps me feel safer while I’m on the Internet. It also only takes seconds to let me know that somebody’s trying to login to my Google accounts or on any of my websites. I don’t even have to use two factor authentication anymore so this is positively impacted my life.

Cons

I love everything about it there’s absolutely nothing I would change about this product. I will continue to use this for years to come..

Review Source

VR

Verified Reviewer  
Operation Manager  
Hospitality  
Used the software for: 2+ years

### "Treasure "

May 11, 2021

5.0

Very helpful tools to track changes and update in the related insdustry news, or manage and monitor compatitors realted topics and poromtion ,very helpful tools

Pros

very professional and support tools to run both your personnal and business issues. With google alert you are able to track update the topics you are intrest . Usually i Set the topics i'm intrested in to track at once, And the best thing is ability to track your compatitors campaign or publications , Also keep my update of any articles , news , publication for my indestry. Very usful tool

Cons

The only issue with google alert is sometimes to don't recieve alerts , despite the fact that there is changes in content or update from the business community.

Review Source

JE

Joe E.  
GUARDIAN  
Religious Institutions  
Used the software for: 2+ years

### "Everyone Must Use This"

April 18, 2022

5.0

Flat Awesome! Gotta have it. Highly recommended for all people.

Pros

That the alerts came through everyday at about 5:00 p.m. Definitley love the consistency of trusting that it will be in my email inbox everyday at about the same time

Cons

Can't think of any at the moment, but will let you know if I ver do.

Review Source

JY

Jason Y.  
Emergency Management Director  
Government Administration  
Used the software for: 2+ years

### "Google Alerts works. Google Alerts does the job. "

June 23, 2022

5.0

Pros

The ease of use and the ability to keep me on track is worth way more that I pay for!

Cons

I wish more people used it. We have created many users for Google Alerts through our business dealings with them. They see how it works for us and they use it based upon that. Google Alerts works.

Review Source

Mohammad Iqbal K.  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "keeps you updated"

January 22, 2021

5.0

My overall experience with Google Alerts have always benefited for free. By using this, I can keep myself updated about any word / term in parallel with the google.

Pros

It is free, easy to use and very productive specially for being updated about any word / term. You may receive alert as soon as it is learnt by the google itself. It also benefits for gathering latest information about any word / term.

Cons

Nothing I found to like least or dislike because it has benefited me a lot at no cost in efficient and productive way. However, some filters can be added.

Review Source

GG

Grace G.  
Project Coordinator  
Public Policy  
Used the software for: 2+ years

### "My time surfing the internet feels a lot less chaotic"

January 28, 2022

5.0

I use Google Alerts to keep updated on both my work-related subjects and personal interests. Whether it's about tracking developments from the United Nations general assembly, or keeping tabs on the latest developments in fashion and music, google alerts does all the groundwork and keeps me up to date.

Pros

I no longer have to spend long hours jumping from link to link to find the most relevant content online. Google Alerts does all the work for me and works perfectly filtering the results by the exact keywords and specifications I provide.

Cons

Nothing actually. Google alerts delivers exactly what I expect of it and in the process saves me a lot of time and effort.

Review Source

Mayur K.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Excellent software for staying informed through notifications and updates."

September 23, 2022

5.0

Pros

Google alerts are the best way to stay updated in this fast-paced world. You can select the topics in which you are interested, and you will receive notifications about them. This app is simple to use.

Cons

There are no cons discovered as of yet, but notification or alert settings must be configured.

Review Source

EF

Emanuela F.  
Student  
Arts and Crafts  
Used the software for: 2+ years

### "My main source of information"

February 23, 2023

5.0

A fundamental experience

Pros

It allows me to update myself every time and train my curiosity. Actuality and Simplicity are the keywords of this software.

Cons

The mails that sometimes get lost, but other than that I find everything perfect.

Review Source

Artemio E.  
Owner  
Computer Software  
Used the software for: 2+ years

### "The web monitoring tool, to stay up to date"

June 15, 2022

5.0

Its limited functionalities help me keep up to date on news of interest to me.

Pros

It is a tool with very basic functions, those necessary to monitor relevant and interesting news.

Cons

Its functions are limited, basically it is limited to reporting Google searches when they happen at the moment.

Review Source

Fabio P.  
Procurement Supervisor  
Chemicals  
Used the software for: 2+ years

### "Remember your appointment"

April 19, 2021

4.0

It has been an amazing experience because nowadays I do not forget any of my appointments.

Pros

It is easy to schedule things you need to remember and you can access via cell phone, computer and in anywhere and whatever you want.

Cons

This software can not be useful for olders because they have to many options like events, tasks and reminder and it can be confusing for the user.

Review Source

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