# Lighthouse.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lighthouse.io Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/202327/Lighthouse-io --- # Lighthouse.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Lighthouse.io ## What is Lighthouse.io? Lighthouse is a mobile workforce management platform for cleaning & security contractors. With employee location tracking features, Lighthouse provides complete visibility of distributed teams using beacon, GPS & other technologies. Lighthouse monitors cleaning tasks & scheduled work or guard touring & patrols in real time. Offering mobile forms, advanced auditing and reporting, it supports client proof of service. Lighthouse also manages and simplifies operations in the field. ## What is Lighthouse.io used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $0.01 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lighthouse.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.WorkWave.com&name=Lighthouse.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lighthouse.io 4.4 (28) VS. [4.4 (123)](https://www.capterra.com/p/184185/WinTeam/reviews/) Starting Price $0.01 Flat Rate, Per Month Starting Price $0.01 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (28) Ease Of Use 4.0 (100) Value For Money 4.4 (25) Value For Money 4.1 (98) Customer Service 4.6 (27) Customer Service 4.6 (98) ## Lighthouse.io alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (68)](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/) Starting price $21.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202327/Lighthouse-io/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Employee Scheduling Assign working shifts or tasks to employees based on their availability GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Inventory Management Track and manage inventory levels to maintain proper supply Location Tracking Identify the physical location of an individual, asset, device, etc. Messaging Communicate using messages within the system Lighthouse.io 13 features Create, manage, and send invoices or bills to customers Assign working shifts or tasks to employees based on their availability System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Identify the physical location of an individual, asset, device, etc. Communicate using messages within the system Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage employee salary processes, data, taxes, and records administration efficiently Track and manage all activities and tasks necessary to maintain a desired level of quality Gauge satisfaction and receive information for improvement and success Measure and track time including hours worked and paid time off (PTO) Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (28) 4.2 Based on 28 reviews ## Pricing Value for money 4.4 (25) Basic $0.01 Flat Rate,Per Month Value for money 4.4 (25) 4.4 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (27) 4.6 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 28 reviews Filter by rating 5(16) 4(10) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent JW Joshua W. State Manager - WA Security and Investigations ### "Wilson Security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 27, 2023 Positive, I'm an early adapter, been using for 5+ years Pros The Google Platform and live monitoring capability - looks great in our control room. Cons Monthly reporting doesn't look 'sexy'. Needs more work. Also need to recommend more reporting features - you are an analyst company, inside a tech company. I don't know what reports I want, you need to tell me. Reasons for choosing Lighthouse.io Relationship with \[sensitive content hidden\] , customer service and attractive google map platform allows great presentation for our control rooms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andrew M. COO Security and Investigations ### "Amazing Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 Overall the relationship has been positive, professional, and as promised. Pros We love the ease of use and scalability of the program. Our staff and customers can't say enough great things about Lighthouse.io! Cons We would very much like to see the addition of a Visitor Management Module. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Morteza V. Security Team Leader Security and Investigations ### "Helpful App " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2021 Pros pretty straight forward and easy to use application, also received propriate support where needed. keeps continuous record of our attendance whilst on duty Cons Multiple inactive users throughout the day which might be due to having bad reception on site Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OV Otis V. Security Supervisor Law Enforcement ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 20, 2021 Pros I love the GPS feature fairly accurate and the reports that you are able to run Cons The setting up of the beacons could be easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Ismael C. CEO Security and Investigations ### "Lighthouse Review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 16, 2021 Not good, and generally over rated Pros It works sometimes, when it doesn't it just fails... Cons The servers used by Lighthouse (When we used lighthouse) bogged down exponentially, directly after the switch from Lighthouse to team software. We where happy to do business with a small business like ourselves. As soon as the switch happened so did the switch in customer service. Switched from [Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/) Better service, product, and better quality servers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kristin L. Operations Director Hospital & Health Care ### "First product I used " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 2, 2020 Overall support was helpful Pros Seemed very accurate / lots of reporting to run Cons A lot of the recall lists and reporting seemed manual.. Alternatives considered [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Reasons for choosing Lighthouse.io Better support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User spouse Security and Investigations ### "issues with accuracy of employee routes and reporting" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 18, 2019 Not great as of yet. Will wait to see what explaination customer service can come up with for this Pros That there is such a thing which would make sense. Cons My husband has just begun work with a company using this software. Every shift he does exactly what the job requires yet he has had feedback that the app has not picked up when he has made required check and at times registered hundreds of times at the same location when he is not at that location. Clearly the app is not functioning correctly because how can it ping someone at the same location 103 times and 400 times in another and then not pick up when he has done his scheduled sweeps. The security cameras and night manger where he is working can both verify he is doing his job correctly yet two weeks in the company are relying on this app and it's data to suggest he isn't doing his job correctly. Has this happened before? If so can the app developer please let us know what could be at fault and how to fix it? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2019 Hi there, thanks for sharing your feedback, much appreciated. There are few different reasons that location may not be recorded correctly, for example if the app doesn't have the correct location permissions enabled. Please send an email to support@lighthouse.io so we can help get this resolved for your husband. Many thanks, Team Lighthouse EE E.J E. Opertions Supervisor Security and Investigations ### "Very detailed and efficient. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 27, 2019 We had problems with tracking security guard movements across our sites. Lighthouse enabled us to view movement throughout their patrols. Lighthouse also produces a formatted report which is detailed and well presented. Pros That it was accessible by mobile phone, P.C and tablet. The Lighthouse CSM conducted one on one training with me over the phone. This made it easier to ask questions as it was more direct an oppose to online training. Cons I liked everything about this software hands down was everything I was looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Operations Manager - Security Facilities Services ### "Exciting Platform for Patrol Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2019 Pros Great functionality and easily customised to suit individual site requirements Cons Some areas under active development, so very excited to see this platform expand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 15, 2019 Thanks so much for you feedback and support. The Lighthouse Team :) BG Bryan G. Chief Operating Officer Security and Investigations ### "Lighthouse.io review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 The Lighthouse team have been fantastic. Any knowledge gaps they are very responsive and have assisted without fuss..... Great product and would highly recommend. Pros User interface and the ability to provide transparency to our clients. Cons Looking forward to some of the new features which will further enhance the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 15, 2019 Thanks for your review Bryan. We have really enjoyed working with you and the team to drive value for your business and customers. Thanks, The Lighthouse Team [View all Reviews](https://www.capterra.com/p/202327/Lighthouse-io/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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