# Better Stack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Better Stack Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more. Source: https://www.capterra.com/p/202150/Better-Stack --- # Better Stack Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Better Stack ## What is Better Stack? Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. ## What is Better Stack used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $29 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Better Stack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://betteruptime.com&name=Better Stack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Better Stack 4.8 (37) VS. [4.5 (241)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $29 Flat Rate, One Time Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (37) Ease Of Use 4.5 (241) Value For Money 4.7 (35) Value For Money 4.6 (213) Customer Service 4.8 (31) Customer Service 4.7 (228) ## Better Stack alternatives [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/10022288/Logmanager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202150/Better-Stack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Uptime Reporting 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Real-Time Monitoring 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Data Visualization 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data For Websites 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Software is used for working on online pages Performance Metrics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Better Stack 122 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Track, monitor and analyse information pertaining to specific applications Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Test the availability of websites and/or browsers Measure the actual bandwidth available on a local network (LAN or WiFi) Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Monitor performance details involving CPU/memory utilization Visualize and analyze customer experience across all touchpoints and channels Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Collect, process and structure data from multiple sources for further analysis Analyze survey results via statistical testing or crosstabs directly within the software Grouping log entries based on similar attributes. Connect to big data sources Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Manage and store data in a database Graphical representation of data Analyze the performance of Databases Access client's system information, including hardware and software configuration, to perform diagnostics Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Process of extracting and moving data from multiple sources to a single and unified database A chronological record of actions or occurrences within a network, software, or process Software is used for working on online pages Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Blending and analysis of large data sets without moving data out of a database. Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Compile and organize data into specific metrics Oversee people and resources to carry out an investigation Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Manage incidents related to outages or breaches in functionality of IT systems Gather metrics to assess the performance of IT infrastructure and network in real-time Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Collects and aggregates data from various systems within the IT environment Splits and groups log data automatically or according to user-defined rules Automatically renames, resizes/compresses, archives or deletes old or oversized log files Schedule predetermined or ad hoc maintenance services and labor requests Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Monitor networks, websites, or other assets across multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Tracks and makes accessible data on the health of servers and other network components. Track and organize on-call shifts Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Arrange tasks based on the level of priority or urgency Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Timed notification for any upcoming task, deadline, appointment, or activity Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Track, report on and implement actions pertaining to physical safety at the workplace Run diagnostic tests at predetermined times Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Log files automatically created for all activities performed by servers, such as a history of web page requests Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Ensure SSL certifications are active Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Monitor or audit historical and current transactions to analyze customer account activities Review data from past periods to reveal recurring tendencies and predict future performance Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Interact with data visualization elements, such as charts and graphs, to drill down into data Collect and analyze traffic data about website visitors An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (37) 4.7 Based on 37 reviews ## Pricing Value for money 4.7 (35) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/202150/Better-Stack/pricing/) Free plan $0.00 It includes: - 10 monitors & heartbeats - 1 status page - Slack & e-mail alerts - 100,000 exceptions per month - 5,000 session replays - 3 GB logs retained for 3 days - 30 GB metrics - 3 GB web events retained for 3 days - 3 GB warehouse events stored for 30 days Pay as you go $29.00 Usage Based,Per Month It includes: - Unlimited team members for Telemetry - Unlimited phone call alerts, SMS, push notifications and webhooks with 30-second checks - On-call calendar with scheduling & escalations - 1,000 status page subscribers included - Access to playwright-based transaction checks - Access to private & customizable status pages - Access to advanced Slack & MS Teams workflows - Access to query boost - Access to call routing - Access to SSO & SCIM - Access to reporting & analytics - RBAC & team-level isolation Value for money 4.7 (35) 4.7 Based on 35 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (31) 4.8 Based on 31 reviews ## User reviews Overall rating 4.8 Based on 37 reviews Filter by rating 5(33) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CB Calixte B. CTO Computer Software ### "Great & Easy to use service " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 26, 2025 Pros I really like the ease of use of the interface, it is really easy to understand. The free features are also great. The monitoring works great, and the log management system as a lot of connector. Cons Where the free plan is really good, the paid plan are a bit expensive compared to the others monitoring platforms. Switched from [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) Betterstack includes a log management platform, and the monitoring interval is lower (3mn) compared to UptimeRobot (5mn) on the free plan. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Developer Computer Software ### "Probably the best monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2023 Overall an incredible tool, very feature rich and very customisable, almost every element is allowed to be tweaked and configured to your liking.Has also never failed to let me know when a service is down! Pros I love how polished Better Uptime is firstly, that makes a great deal of your experience better when using and managing the product. Secondly the featureset is huge, with a great emphasis on teams and incident management. Cons I can see it getting expensive when I run out of website slots on my current plan. Switched from [Freshping](https://www.capterra.com/p/173148/Insping/) Overall quality is higher, and while both products have a paid tier, Better Uptime seemed a better offering. Alternatives considered [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) Reasons for choosing Better Stack Overall the quality seemed much higher. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mick T. Web Developer Building Materials ### "An important part of my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2022 I have had no issues and no reason to contact support. Pros Very easy to use and endless options are available. Cons It's ideal to use for a few sites, but It's a little clumsy when you have 100+ sites. Switched from [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) BetterUptime was clearly better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Angelo M. IT Advisor Architecture & Planning ### "For standard monitoring, it is among the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2022 Better Uptime is a system that complies with what it offers, even the free version, it is very powerful for basic systems, which are hosted on shared hosting. I have recommended it to colleagues who are just starting out in system administration, and it has been very helpful. Pros We like how easy it is to set it up. Once you have the url or ip of the service. The system will be able to start operating immediately. System administrators usually know how to configure it. It has a very intuitive user interface. The app makes things a lot easier. Sometimes we can't check the mail, so having a personalized notification on the smartphone doesn't help to identify what problems there are, without even seeing the phone. It is these small details that enhance these systems. Cons I would like to be able to self host the system for internal service monitoring within VPN networks. But for this, there are other alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Monica M. CEO Marketing and Advertising ### "The tool we use to monitor websites" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2022 Pros It is a very easy to use tool, you only have to create the domains and you already have the website monitored Cons The users and calendars part is a bit complicated to understand, but once you understand it, it is very useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Small business automation Marketing and Advertising ### "Confidence while you sleep" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2022 Easy, reliable and fast. knowing when my site is down affects customers. Pros Really solid infrastructure, interface, lightning fast notifications, status pages are awesome. Clean Ui and intuitive dashboard. Cons None that i can think of. Will be back to update Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victor Conde B. Owner Graphic Design ### "Worth every penny" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2022 Pros Every website that i manage i use this software to be the monitoring of it. I love this so much and i cant stress enough how good it is to work with. Cons It is a little expensive for a software, but the value for me has skyrocketed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Full Stack Web Developer Computer Software ### "Best monitoring saas I've ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2021 Pros You can fully customize the monitoring test endpoint to call (maybe require a POST call? perhaps my not ok response is a 400 HTTP status?) and also create escalation policies to notify incidents. It's great that It can notify someone in charge of it based on a calendar and escalate it to all the team if the incident got no solution. The status page you can add is fully customizable as well, and you know how important it is to have a professional-looking status page. The best feature is you can receive a call on a phone number if an incident is occurring. Fantastic! Cons The thing I don't like is that you can't have a dashboard with the current status of every monitor you set up on more than one team. It's great that you can have an oversight view of a team's monitors, but if you have more than one team, you have to switch them to have a global view of the situation. The mobile app works fine for notifications but doesn't have any other feature, and it just lets you go to the web app dashboard through the mobile browser. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shekhor B. Founder & CEO Computer Software ### "Best Uptime Monitor for any website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2021 Pros If you are living or at least side income from any website, you definitely need to check your Website's availability. So a website uptime checker is what needed for you to check your server's availability in real time. And that is how you can track your business. If its down, at least you can talk to support to fix the issues so that your business can still kick back on time. The Better Uptime team made the uptime monitoring like piece of cake. You can check your Websites uptime in realtime with a minute interval and can get notified if there is any downtime via SMS or call. Yes, you can still get notified via Slack and email or so. But getting notified via SMS or Call is what makes you free from being online forever. Cons To be honest nothing. I can't point out even a single thing that I didn't like. May be being a small marketer, I really got what I mostly needed for my usecase. So I don't need to ask more from it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VN Vlastimil N. Owner Electrical/Electronic Manufacturing ### "Good, but expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 August 1, 2021 Pros Free domain on status page Pretty fast support for free users Cons Cannot use Google analytics on status page unless i choose paid plan Cannot use Webhooks for the same reason as google analytics Really, and i mean REALLY limited choosing of services to integrate for free Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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