# Tasks for Zendesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tasks for Zendesk Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/202000/Tasks-app-for-Zendesk --- # Tasks for Zendesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tasks for Zendesk ## What is Tasks for Zendesk? Checklists and subtickets for Zendesk Support. Create powerful Zendesk workflows by automating subticket creation. ## What is Tasks for Zendesk used for? [Workflow Management](https://www.capterra.com/workflow-management-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tasks for Zendesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sweethawk.co&name=Tasks for Zendesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tasks for Zendesk 4.2 (6) VS. [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price Contact vendor Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.1 (640) Value For Money 5.0 (4) Value For Money 4.3 (612) Customer Service 4.4 (5) Customer Service 4.2 (611) ## Tasks for Zendesk alternatives [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Highest Rated [4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/202000/Tasks-app-for-Zendesk/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Graphical Workflow Editor Create, design and modify the flow and processes of tasks in a project Project Workflow Create, manage, or update project workflows. Tasks for Zendesk 11 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Create, design and modify the flow and processes of tasks in a project Create, manage, or update project workflows. Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Create, manage and track all task activities and progression Alter the default workflow to meet your organization's needs Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 5.0 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(3) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent WV Wijnand v. Technical Consultant Computer Software ### "A product with potential but room to improve" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 15, 2024 I like Tasks for Zendesk, it has potential it just need to be worked out further with more functionalities within the workflow and a less buggy experience. Pros I like that it can give you a standardized tickable list of items so you know what to do in order to close a certain ticket. Cons Sometimes it is buggy with displaying duplicate tasks, so 5 tasks become 10 tasks which you tick and afterwards can't close. So you need to re-open the ticket in order to not experience the bug. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM John Mark D. Account Manager Online Media ### "Zendesk Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2023 A lot like client's concern about their monthly bill or why we're not posting on their social media. Pros It's easy to use especially putting the client's concern and what resolutions I created and putted on the system. Cons Sometimes it shows my name that I created a ticket but I did not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Ralica G. Lead UI Developer Computer Software ### "Talk about streamlined and easy process for employees." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2023 I am very pleased to have adopted Tasks for Zendesk in my ticket management routine. Life made easier when you have a lot of clients and a lot of tasks. Pros I love the automation it brings to the table. The reminders are crucial to completing things on time and keeping customers happy. Cons I have no particular dislikes. For a new person, it can be a tad confusing but it's nothing really. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jennifer A. IT Coordinator Computer Software ### "Zendesk" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 March 22, 2023 It was ok Pros This worked for what needed it for, but had to be managed too much and took a lot of time. Cons The customer service was not the best, instead of trying to help the client they would just direct you a form or sometimes directions and it would not be related to what you really need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AQ Andres Q. Support Engineer A4 Information Technology and Services ### "Task for Zendesk it's great to use for Worflow automation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2023 Has made day-to-day setup easy to work with Pros Subticketing orchestration it's a pretty good feature Cons Straight forward implementation , useful and users love it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User I recommend its use Broadcast Media ### "I recommend its use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 Pros is an application that makes things easier for you when you have to record incidents, in my case Cons None, it is an application that does not give any errors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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