# ARI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ARI Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/201737/ARI --- # ARI Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ARI ## What is ARI? Auto repair shops and mobile mechanics rely on ARI (Auto Repair Software) to operate efficient and profitable businesses. Our award-winning software assists with every aspect of shop management. Our must-have benefits include: Organized Workflow – Maintain detailed records of customers, vehicles, and service history. Simplified Billing – Generate invoices, estimates, and process payments securely. Increased ARO with Inspections – Capture photos, collect digital signatures, and generate professional reports in just minutes. Detailed Parts Tracking – Receive real-time inventory updates and reports. Expense Control – Track costs and identify opportunities to save. True Productivity – Monitor technician hours for accurate payroll and job costing. Automated Maintenance – Oversee service schedules and reminders, ensuring customers never miss an appointment. The #1 choice for launching and growing auto repair businesses. Try the app for free. No contact information or contract is required. ## What is ARI used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 658 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Pros & cons Intuitive and accessible interface Responsive support and guidance Frequent glitches and slowdowns Starting price $39.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ARI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.utilitymobileapps.com&name=ARI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ARI 4.6 (658) VS. [4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price $188 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (658) Ease Of Use 4.5 (97) Value For Money 4.7 (620) Value For Money 4.7 (90) Customer Service 4.6 (588) Customer Service 4.7 (94) ## ARI alternatives [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201737/ARI/alternatives/) ## Who uses ARI? Based on Capterra reviews from the past 2 years ## Pros and Cons Intuitive and accessible interface 90% positive reviews out of 179 Most reviewers find ease of use important, highlighting straightforward setup, user-friendly navigation, and helpful tutorials for beginners. Frequent glitches and slowdowns 64% negative reviews out of 58 Some reviewers report bugs and issues, including app crashes, lag, syncing errors, and occasional data loss during use. Lindsey S Ceo, 2 - 10 employees. "When it was buggy and kept on glitching but since the upgrade there isn't a single word I can speak bad on it" Responsive support and guidance 89% positive reviews out of 107 Most reviewers appreciate customer support for prompt responses, clear solutions, and ongoing assistance with technical or operational questions. James W Owner, 1 employee. "Customer service is great and all the 3rd party added functionality is seamless and useful." Comprehensive repair workflow tools 94% positive reviews out of 34 Most reviewers describe repair management as efficient, customizable, and valuable for tracking jobs, audits, and customer communication. justin K Digital Marketer., 1,001 - 5,000 employees. "Very detailed reports on our repair reports and we are able to do repairs on time." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.7 (469) 76.76% of 469 reviewers that rated this feature as important or highly important ARI offers efficient billing and invoicing, letting you send detailed invoices, accept digital payments, and track transactions. Reviewers indicate it speeds up payments, integrates with Stripe and Square, and is easy to use, but some report occasional system freezes and template limitations. Quotes/Estimates 4.6 (442) 71.04% of 442 reviewers that rated this feature as important or highly important It gives you a fast way to generate, send, and convert quotes into invoices. Users think it streamlines customer communication, enables quick approvals via email or text, and presents a professional image, though some wish for more customization and easier filtering. VIN Lookup 4.6 (399) 67.17% of 399 reviewers that rated this feature as important or highly important This aspect helps you quickly and accurately identify vehicles, autofill details, and order correct parts. Reviewers appreciate the time savings and accuracy, but some mention occasional scanner issues, incomplete databases, and limited engine detail information. Service History 4.6 (380) 65.79% of 380 reviewers that rated this feature as important or highly important With this capability, you can easily access and manage detailed records of all past services, warranty repairs, and customer interactions. Reviewers appreciate how it saves time, supports warranty tracking, and improves customer communication, though some want faster access to previous notes. Work Order Management 4.6 (343) 66.47% of 343 reviewers that rated this feature as important or highly important You benefit from streamlined work order organization, real-time tracking, and clear task assignment. Some reviewers find it keeps jobs well organized and easy to access, though others wish for better search, duplication, and technician assignment options. Labor Rates 4.5 (309) 69.26% of 309 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians ARI 59 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar ARI offers efficient billing and invoicing, letting you send detailed invoices, accept digital payments, and track transactions. Reviewers indicate it speeds up payments, integrates with Stripe and Square, and is easy to use, but some report occasional system freezes and template limitations. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Assign working shifts or tasks to employees based on their availability Tracks the time an employee has worked Estimate expected cost based on various factors before a project begins Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks It gives you a fast way to generate, send, and convert quotes into invoices. Users think it streamlines customer communication, enables quick approvals via email or text, and presents a professional image, though some wish for more customization and easier filtering. Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources With this capability, you can easily access and manage detailed records of all past services, warranty repairs, and customer interactions. Reviewers appreciate how it saves time, supports warranty tracking, and improves customer communication, though some want faster access to previous notes. Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Real-time vehicle tracking for monitoring location, route, speed, etc. This aspect helps you quickly and accurately identify vehicles, autofill details, and order correct parts. Reviewers appreciate the time savings and accuracy, but some mention occasional scanner issues, incomplete databases, and limited engine detail information. You benefit from streamlined work order organization, real-time tracking, and clear task assignment. Some reviewers find it keeps jobs well organized and easy to access, though others wish for better search, duplication, and technician assignment options. Create, design and manage workflows for repetitive tasks Features 4.5 (658) 4.5 Based on 658 reviews ## Pricing Value for money 4.7 (620) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201737/ARI/pricing/) ARI Pro $39.99 Flat Rate,Per Month It includes: - Advanced Car Diagnose - Automatic Service Reminders - Customized Invoice Templates - DTC Decoder - License Plate Reader - Logo Upload - Online Booking Link - Payment Tracking - Reports and Statistics - Service History Reports - Signature Support - Time Tracking Logs - Unlimited Clients & Vehicles - Unlimited Inventory Items - Unlimited Invoices & Estimates - Vehicle Inspection Checklists - VIN Decoder - Accounting - Labor Guides - SMS& Email Marketing - Client Portal ARI Pro Plus $59.99 Flat Rate,Per Month It includes: - 3000 ARI Credits - AI Features - Client Portal - Labor Guides - SMS& Email Marketing - Unlimited Clients & Vehicles - Unlimited Inventory Items - Unlimited Invoices & Estimates - Accounting - Customized Invoice Templates - Advanced Car Diagnose - Automatic Service Reminders - License Plate Reader - Logo Upload - DTC Decoder - Online Booking Link - Payment Tracking - Reports and Statistics - Service History Reports - Signature Support - Time Tracking Logs - Vehicle Inspection Checklists - Image Attachments - Priority Support Value for money 4.7 (620) 4.7 Based on 620 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ 360 Payments](https://www.capterra.com/p/177326/360-Payments/)[ ProDemand](https://www.capterra.com/p/10021584/ProDemand/) ## Support, customer service and training options Customer Service 4.6 (588) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (588) 4.6 Based on 588 reviews ## User reviews Overall rating 4.6 Based on 658 reviews Filter by rating 5(464) 4(156) 3(30) 2(8) 1(0) Mentioned topic Sorted by most recent AR Abdullah R. Automotive Automotive ### "Easy to use even no training required " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 May 6, 2026 So far so happy. Good price, easy to use, but I would love to talk with someone to improve my knowledge and make it more easier to understand the app. Pros Inspection it’s has a very professional inspection template and you can add or remove line items or categories Cons The number plate or vin decoding, sometime it’s not working and I have to go manual to add a vehicle. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Price, it was too expensive for me and I couldn’t afford Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Spencer C. Owner Automotive ### "User friendly software integration and great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I enjoy using this software as it is user friendly and integration aspects are definitely geared towards running a smoother workflow. Pros Great software. I like how you can integrate everything together. Parts, labor, vehicle information all at your fingertips. And they keep coming out with new updates and tweaks. Cons While the desktop version is hands down the best, the mobile app seems to be bit lacking maybe due to the slightly different navigation through it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Charly B. Manager Automotive ### "Ari review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 2, 2026 Besides and accurate estimate quotes I've enjoyed using it and look forward to all the improving features that you guys are implementing and near future to make it better Pros Estimates invoices and customer list. I like that I can integrate parts suppliers with parts tech through the app and place my order through my parts supplier to go pick it up. Cons Estimate prices are not really accurate according to real industry data. Every time I get a estimated labor and parts price quote for the same or very similar job always different prices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2026 We are fixing this on the next release - stay tuned! CN chris n. owner Automotive ### "Great Automotive software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2026 Pros I’ve been using ARI Automotive Repair Software for my shop, and it’s honestly been a huge time saver. The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster. What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place without jumping through hoops. It’s made my workflow smoother and cut down on a lot of wasted time. If you’re running an automotive business and want something simple but effective to keep your paperwork tight, ARI is definitely worth checking out. Cons One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system. For example, on certain jobs you’ll see multiple options like “remove and replace engine assembly” and “remove and replace engine,” and depending on which one you click, the labor time (and price) can be completely different. It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate. It’s not a deal breaker, but it does mean you have to double-check your selections and not rely 100% on the first number that pops up. If they tighten that up and make labor operations more standardized, it would make the software even better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gabriel B. Owner Operator Automotive ### "Rating from On The Go Auto Repair" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 I have really enjoyed ARI! I was offered a deal from all data to purchase their shop management software but the price was just not in my budget but ARI makes it possible to cover myself and the business. Pros I really like the option for customers to sign R/O’s on their own devices. We also have enjoyed the integration tools that allow us to use square with the invoices for payment. Cons I think that a great feature that would help me would be to add a way to link your google business profile for the reviews. Also, adding a text campaign option to send out mass messages would be great. Alternatives considered [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Reasons for choosing ARI The price point was more affordable for my business and it allowed me to integrate my payment software seamlessly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Derek B. Owner operator Automotive ### "My ARI review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 30, 2026 Love ARI and has been more than sufficient for my needs as a shop owner. The invoices you can make with your logo are very nice also a Pros Affordability, it was extremely affordable as I was just getting started. But still has all the features of other programs at a fraction of the cost. Cons The only problem I have with the program was trying to figure out all the functions. It is very easy to use once you learn it. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reasons for choosing ARI Price was much lower on ARI and am new business owner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Steven C. Owner Automotive ### "Best choice we ever made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 The experiences we have had with ARI has all been positive. We have zero complaints and zero regrets. Pros Our shop loves ARI. It helps us effectively and efficiently keep up with our daily and monthly workflow. The book your own appointment link has been a great resource for getting new jobs from our online advertising. The customer support, don't get me started. \[sensitive content hidden\] and his team are always quick to respond and always help when we have an issue. If it is something the program doesn't yet do, they work it into their next upgrade and poof it now does what I need it to do for my shop to run our way. I think that is the coolest feature of this program. Value for the money is top of the list. I couldn't ask for a better system for the price we pay. Being a very very small shop the value we get for what they charge monthly fits perfectly into our budget. We can't say enough great things about ARI. The program is the best, the customer service is top notch, I wouldn't trade it for the world. We are a very happy team. Cons Don't really have any cons. When we run into an issue, they are quick to point us in the right direction or add the fix to the program. Who could ask for more? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mario M. Owner lead mechanic Automotive ### "The best App for the automotive industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution. Pros Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs. Cons Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) ALLDATA was by far getting too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Robert B. CEO Automotive ### "The BEST Bang for Buck Automotive Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Overall experience with ARI has been a blast, super responsive and in the time I have used ARI I have seen 2 UI updates. Just showing how much they are wanting to update and improve their platform. Pros The thing I like the most about ARI is how organized everything else. I mean from customers to vehicles to tax information. It is all super easy to find and navigate. Cons I think maybe the thing I like the least about ARI is the M1 integration. Sometimes it works and sometimes it doesn't it really is just kind of hit or miss sometimes with how the M1 labor time integration works Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not look professional enough and did not have near enough the features I was looking for a in a premium product. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing ARI ShopMonkey and Tekmetric were just way too expensive. I mean why would I need to use one of them when I get everything I need under ARI's umbrella Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Cindy L. CFO Automotive ### "Impressive Auto Shop Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Positively great system to support small to medium size auto shops. The best in the market and great customer service. Pros Customer service, price, web-base, license and vin decode, invoice customization, customer account, email. Cons Slow opening the program, half the time kicks me out of setting up the vehicle account, does not save pictures sometimes. Alternatives considered [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Reasons for choosing ARI Cost, extra feature that customer can log into their own account and see the history of services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201737/ARI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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