# ARI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ARI Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/201737/ARI --- # ARI Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ARI ## What is ARI? Auto repair shops and mobile mechanics rely on ARI (Auto Repair Software) to operate efficient and profitable businesses. Our award-winning software assists with every aspect of shop management. Our must-have benefits include: Organized Workflow – Maintain detailed records of customers, vehicles, and service history. Simplified Billing – Generate invoices, estimates, and process payments securely. Increased ARO with Inspections – Capture photos, collect digital signatures, and generate professional reports in just minutes. Detailed Parts Tracking – Receive real-time inventory updates and reports. Expense Control – Track costs and identify opportunities to save. True Productivity – Monitor technician hours for accurate payroll and job costing. Automated Maintenance – Oversee service schedules and reminders, ensuring customers never miss an appointment. The #1 choice for launching and growing auto repair businesses. Try the app for free. No contact information or contract is required. ## What is ARI used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 660 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Pros & cons Intuitive and accessible interface Responsive support and guidance Frequent glitches and slowdowns Starting price $39.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ARI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.utilitymobileapps.com&name=ARI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ARI 4.6 (660) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (660) Ease Of Use 4.7 (744) Value For Money 4.7 (622) Value For Money 4.7 (689) Customer Service 4.6 (590) Customer Service 4.9 (714) ## ARI alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting price $188.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3)](https://www.capterra.com/p/230031/AutoServ1/#reviews) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201737/ARI/alternatives/) ## FAQs about ARI Overview ### What problems does ARI solve? ARI solves scattered shop operations, slow estimating and invoicing, weak repair-status communication, and hard-to-find vehicle histories by centralizing customer records, VIN data, inspections, job cards, and payments. Auto repair, body, diesel, fleet, and mobile shop owners benefit most, especially small teams needing faster front-office workflows and fewer status-update calls. Answer based on 409 reviews Overview ### Which roles and teams benefit most from ARI? ARI is most used by auto shop owners, owner-operators, and executives who need to manage day-to-day operations, invoicing, and customer records in one place. Mechanics, technicians, and service managers benefit from faster repair order workflows, while office managers use it to streamline scheduling, billing, and shop administration. Answer based on 660 reviews Overview ### What company size and industries is ARI built for? ARI is built primarily for small automotive service businesses, with 97% of reviewers from small businesses and 84% from Automotive. It also serves repair operations in Transportation/Trucking/Railroad and Mechanical or Industrial Engineering at 2% each, especially for car repair shops, mobile mechanics, and other auto repair use cases. Answer based on 660 reviews Features and Usability ### What are the key features of ARI? ARI includes core shop management features like invoice management, estimates, work orders, and appointment scheduling, plus differentiators for automotive businesses such as VIN decoding, vehicle information, service history, and labor guides. Reviewers also highlight customer communication through email and SMS, customer portals, parts ordering, and QuickBooks integration. Answer based on 222 reviews Pricing ### How much does it cost and what fees or limitations are included? ARI starts at $39.99/month for the Pro plan, or $33.33/month billed annually; Pro Plus costs 59.99 monthly or 49.99 annually with 3000 ARI credits. A free version and free trial are available. Reviewers often call it affordable for small shops, though some mention Android crashes, setup time, and limits for larger multi-shop operations. Answer based on 148 reviews Integrations ### Which third-party tools and platforms does ARI integrate with? ARI integrates with QuickBooks Online, QuickBooks Online Advanced, QuickBooks Desktop, PayPal, Stripe, Square Point of Sale, PartsTech, and Mitchell RepairCenter. These connections cover accounting, payments, parts sourcing, and repair estimating, with catalog support also including 360 Payments, ProDemand, and Square Banking. Answer based on 75 reviews Getting Started and Support ### How easy is it to onboard and train a team on ARI? ARI offers in-person training, live online sessions, documentation, and videos, giving teams several ways to learn. Reviewers say front-line staff and beginners often pick up daily tasks quickly, especially vehicle and customer entry. Admins and users exploring deeper features may need more time, with some noting a modest learning curve. Answer based on 30 reviews Getting Started and Support ### What customer support options does ARI offer, and how do users rate the experience? ARI offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as prompt, hands-on, and effective during setup or account issues, with some saying tickets get quick replies even outside normal hours. A few users mention too-frequent outreach or wanting more consistent account contacts. Answer based on 150 reviews ## Who uses ARI? Based on Capterra reviews from the past 2 years Company size Based on 289 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 289 reviews Administrative 23% Administrative 23% Entrepreneurs/ Owners 20% Customer Services & Support 7% Facilities & Maintenance 3% Others 46% Top industries Based on 289 reviews Automotive 95% Transportation/Trucking/Railroad 2% Architecture & Planning 1% Financial Services 1% Other 1% ## Pros and Cons Intuitive and accessible interface 90% positive reviews out of 179 Most reviewers find ease of use important, highlighting straightforward setup, user-friendly navigation, and helpful tutorials for beginners. Frequent glitches and slowdowns 64% negative reviews out of 58 Some reviewers report bugs and issues, including app crashes, lag, syncing errors, and occasional data loss during use. Lindsey S Ceo, 2 - 10 employees. "When it was buggy and kept on glitching but since the upgrade there isn't a single word I can speak bad on it" Responsive support and guidance 89% positive reviews out of 107 Most reviewers appreciate customer support for prompt responses, clear solutions, and ongoing assistance with technical or operational questions. James W Owner, 1 employee. "Customer service is great and all the 3rd party added functionality is seamless and useful." Comprehensive repair workflow tools 94% positive reviews out of 34 Most reviewers describe repair management as efficient, customizable, and valuable for tracking jobs, audits, and customer communication. justin K Digital Marketer., 1,001 - 5,000 employees. "Very detailed reports on our repair reports and we are able to do repairs on time." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.7 (472) 76.91% of 472 reviewers that rated this feature as important or highly important It gives you streamlined digital invoicing, payment collection, and detailed billing breakdowns. Users think it’s easy to send invoices via text or email, track payments, and integrate with Square, but some mention occasional system freezes and limited processor options. Quotes/Estimates 4.6 (445) 71.24% of 445 reviewers that rated this feature as important or highly important This aspect helps you quickly generate and send professional estimates, then convert them to invoices with ease. Reviewers indicate it saves time, allows for easy customer communication, and supports integration with QuickBooks, though some want more customization. VIN Lookup 4.6 (402) 67.41% of 402 reviewers that rated this feature as important or highly important VIN Lookup enables you to auto-fill vehicle details, reducing errors and saving time. Some users say it’s fast, integrates with CarFax and NHTSA, and simplifies parts ordering, but a few mention occasional inaccuracies and wish for broader vehicle database coverage. Service History 4.6 (381) 65.88% of 381 reviewers that rated this feature as important or highly important With this capability, you can easily access detailed records of past services, track warranties, and provide informed customer support. Reviewers appreciate the time saved, the ability to remind clients about maintenance, and integrations with CarFax, though some want easier note access. Work Order Management 4.6 (346) 66.76% of 346 reviewers that rated this feature as important or highly important ARI offers organized tracking of jobs, real-time workflow updates, and easy access to work orders. Reviewers appreciate the clear categorization, efficient task management, and quick search, though some want improved assignment capabilities and a more prominent dashboard. Labor Rates 4.5 (311) 69.45% of 311 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians ARI 59 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar It gives you streamlined digital invoicing, payment collection, and detailed billing breakdowns. Users think it’s easy to send invoices via text or email, track payments, and integrate with Square, but some mention occasional system freezes and limited processor options. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Assign working shifts or tasks to employees based on their availability Tracks the time an employee has worked Estimate expected cost based on various factors before a project begins Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks This aspect helps you quickly generate and send professional estimates, then convert them to invoices with ease. Reviewers indicate it saves time, allows for easy customer communication, and supports integration with QuickBooks, though some want more customization. Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources With this capability, you can easily access detailed records of past services, track warranties, and provide informed customer support. Reviewers appreciate the time saved, the ability to remind clients about maintenance, and integrations with CarFax, though some want easier note access. Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Real-time vehicle tracking for monitoring location, route, speed, etc. VIN Lookup enables you to auto-fill vehicle details, reducing errors and saving time. Some users say it’s fast, integrates with CarFax and NHTSA, and simplifies parts ordering, but a few mention occasional inaccuracies and wish for broader vehicle database coverage. ARI offers organized tracking of jobs, real-time workflow updates, and easy access to work orders. Reviewers appreciate the clear categorization, efficient task management, and quick search, though some want improved assignment capabilities and a more prominent dashboard. Create, design and manage workflows for repetitive tasks Features 4.5 (660) 4.5 Based on 660 reviews ## Pricing Value for money 4.7 (622) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201737/ARI/pricing/) ARI Pro $39.99 Flat Rate,Per Month It includes: - Advanced Car Diagnose - Automatic Service Reminders - Customized Invoice Templates - DTC Decoder - License Plate Reader - Logo Upload - Online Booking Link - Payment Tracking - Reports and Statistics - Service History Reports - Signature Support - Time Tracking Logs - Unlimited Clients & Vehicles - Unlimited Inventory Items - Unlimited Invoices & Estimates - Vehicle Inspection Checklists - VIN Decoder - Accounting - Labor Guides - SMS& Email Marketing - Client Portal ARI Pro Plus $59.99 Flat Rate,Per Month It includes: - 3000 ARI Credits - AI Features - Client Portal - Labor Guides - SMS& Email Marketing - Unlimited Clients & Vehicles - Unlimited Inventory Items - Unlimited Invoices & Estimates - Accounting - Customized Invoice Templates - Advanced Car Diagnose - Automatic Service Reminders - License Plate Reader - Logo Upload - DTC Decoder - Online Booking Link - Payment Tracking - Reports and Statistics - Service History Reports - Signature Support - Time Tracking Logs - Vehicle Inspection Checklists - Image Attachments - Priority Support Value for money 4.7 (622) 4.7 Based on 622 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ 360 Payments](https://www.capterra.com/p/177326/360-Payments/)[ ProDemand](https://www.capterra.com/p/10021584/ProDemand/) ## Support, customer service and training options Customer Service 4.6 (590) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (590) 4.6 Based on 590 reviews ## User reviews Overall rating 4.6 Based on 660 reviews Filter by rating 5(465) 4(157) 3(30) 2(8) 1(0) Mentioned topic Sorted by most recent LV Louis V. Owner Automotive ### "Excellent software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2026 Excellent so far. It has helped me qoute jobs properly, the repair assistant makes diagnostic work easier and more efficient. Pros As a mobile tech and solo owner/operator, it has everything i need to create professional looking estimates and invoices quickly and throughly. I find the labor guide very helpful. Cons Hard to find anything i dont like, its really easy and straightforward to use. Tons of features at a great price. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing ARI Price first just starting out on my own i was looking for something with lots of features at a lower price point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP David P. Owner Automotive ### "Great start up option " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2026 Good so far but because it doesn’t have more explanation on how it works I might not keep it long term Pros Ease of creating RO using license toget information and being able to work on the phone through text make it very user friendly Cons Accounting side of software doesn’t make it easy to transfer to QuickBooks you should be able to automatically finish something and it transferred or give you the option to transfer immediately Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reasons for choosing ARI Price and that I can do almost everything on my phone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Abdullah R. Automotive Automotive ### "Easy to use even no training required " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 May 6, 2026 So far so happy. Good price, easy to use, but I would love to talk with someone to improve my knowledge and make it more easier to understand the app. Pros Inspection it’s has a very professional inspection template and you can add or remove line items or categories Cons The number plate or vin decoding, sometime it’s not working and I have to go manual to add a vehicle. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Price, it was too expensive for me and I couldn’t afford Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Spencer C. Owner Automotive ### "User friendly software integration and great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I enjoy using this software as it is user friendly and integration aspects are definitely geared towards running a smoother workflow. Pros Great software. I like how you can integrate everything together. Parts, labor, vehicle information all at your fingertips. And they keep coming out with new updates and tweaks. Cons While the desktop version is hands down the best, the mobile app seems to be bit lacking maybe due to the slightly different navigation through it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Charly B. Manager Automotive ### "Ari review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 2, 2026 Besides and accurate estimate quotes I've enjoyed using it and look forward to all the improving features that you guys are implementing and near future to make it better Pros Estimates invoices and customer list. I like that I can integrate parts suppliers with parts tech through the app and place my order through my parts supplier to go pick it up. Cons Estimate prices are not really accurate according to real industry data. Every time I get a estimated labor and parts price quote for the same or very similar job always different prices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2026 We are fixing this on the next release - stay tuned! CN chris n. owner Automotive ### "Great Automotive software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2026 Pros I’ve been using ARI Automotive Repair Software for my shop, and it’s honestly been a huge time saver. The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster. What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place without jumping through hoops. It’s made my workflow smoother and cut down on a lot of wasted time. If you’re running an automotive business and want something simple but effective to keep your paperwork tight, ARI is definitely worth checking out. Cons One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system. For example, on certain jobs you’ll see multiple options like “remove and replace engine assembly” and “remove and replace engine,” and depending on which one you click, the labor time (and price) can be completely different. It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate. It’s not a deal breaker, but it does mean you have to double-check your selections and not rely 100% on the first number that pops up. If they tighten that up and make labor operations more standardized, it would make the software even better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gabriel B. Owner Operator Automotive ### "Rating from On The Go Auto Repair" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 I have really enjoyed ARI! I was offered a deal from all data to purchase their shop management software but the price was just not in my budget but ARI makes it possible to cover myself and the business. Pros I really like the option for customers to sign R/O’s on their own devices. We also have enjoyed the integration tools that allow us to use square with the invoices for payment. Cons I think that a great feature that would help me would be to add a way to link your google business profile for the reviews. Also, adding a text campaign option to send out mass messages would be great. Alternatives considered [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Reasons for choosing ARI The price point was more affordable for my business and it allowed me to integrate my payment software seamlessly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Derek B. Owner operator Automotive ### "My ARI review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 30, 2026 Love ARI and has been more than sufficient for my needs as a shop owner. The invoices you can make with your logo are very nice also a Pros Affordability, it was extremely affordable as I was just getting started. But still has all the features of other programs at a fraction of the cost. Cons The only problem I have with the program was trying to figure out all the functions. It is very easy to use once you learn it. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reasons for choosing ARI Price was much lower on ARI and am new business owner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Steven C. Owner Automotive ### "Best choice we ever made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 The experiences we have had with ARI has all been positive. We have zero complaints and zero regrets. Pros Our shop loves ARI. It helps us effectively and efficiently keep up with our daily and monthly workflow. The book your own appointment link has been a great resource for getting new jobs from our online advertising. The customer support, don't get me started. \[sensitive content hidden\] and his team are always quick to respond and always help when we have an issue. If it is something the program doesn't yet do, they work it into their next upgrade and poof it now does what I need it to do for my shop to run our way. I think that is the coolest feature of this program. Value for the money is top of the list. I couldn't ask for a better system for the price we pay. Being a very very small shop the value we get for what they charge monthly fits perfectly into our budget. We can't say enough great things about ARI. The program is the best, the customer service is top notch, I wouldn't trade it for the world. We are a very happy team. Cons Don't really have any cons. When we run into an issue, they are quick to point us in the right direction or add the fix to the program. Who could ask for more? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mario M. Owner lead mechanic Automotive ### "The best App for the automotive industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution. Pros Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs. Cons Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) ALLDATA was by far getting too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201737/ARI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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