# TourCMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TourCMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/20150/TourCMS --- # TourCMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TourCMS ## What is TourCMS? TourCMS is a web-based reservation system designed for specialist tour and local activity operators. Take bookings online (on your own website) and distribute to leading travel websites. Priced on a low monthly fee. Sign up for a free trial online. ## What is TourCMS used for? [Tour Operator](https://www.capterra.com/tour-operator-software/)[Reservations](https://www.capterra.com/reservations-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TourCMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tourcms.com&name=TourCMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TourCMS 3.2 (9) VS. [4.7 (455)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price $49 Per Month Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (9) Ease Of Use 4.5 (524) Value For Money 3.1 (7) Value For Money 4.7 (498) Customer Service 3.3 (7) Customer Service 4.7 (518) ## TourCMS alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/20150/TourCMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Client Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Itinerary Creation 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Promotions Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Supplier Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations Vendor Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. TourCMS 28 features Integrate with a third-party accounting system Allows businesses to offer customers reservations for a variety of activities. Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Update and maintain information on inventory and rates to manage guest reservations in real time Manage contact details and communication with clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Serves travel agencies Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Manage and handle various international currencies Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Generate quotes or estimates for customers Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Allows bookings to be made through a third party service Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.0 (9) 3.0 Based on 9 reviews ## Pricing Value for money 3.1 (7) Free Trial Basic $49.00 Per Month Value for money 3.1 (7) 3.1 Based on 7 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (7) 3.3 Based on 7 reviews ## User reviews Overall rating 3.2 Based on 9 reviews Filter by rating 5(2) 4(3) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent James L. Technical Advisor Leisure, Travel & Tourism ### "Misleading Website — Hidden Requirements for API Access" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2026 Our overall experience was extremely frustrating. Their website clearly advertises a €45/month basic plan and indicates that API access is available for operator accounts. Based on that information, we spent a weekend building an API integration. When we reached out to onboard, they began screening us for additional information and then told us we would need to push at least €500k in revenue through the platform before they would consider onboarding us. This requirement is not disclosed anywhere on their website. If there are minimum revenue thresholds or restrictions for API access, they should state that clearly upfront. Instead, their current messaging led us to invest development time based on information that turned out to be misleading. Pros The documentation looked clear at first glance and suggested that API access was available with the basic plan. Cons Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Boris T. Manager Information Technology and Services ### "Old UI but still works well" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 10, 2021 We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want. Pros TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch. Cons The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VJ Viktoria J. Customer Support Information Technology and Services ### "Okay booking system with dated interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 22, 2021 We used it to book tours in various European countries through an API. It performed well, but sometimes created issues that were breaking the workflow of the system we had in place. Pros TourCMS have a lot of tours in the countries we were interested in. They also have a relatively stable API that we used. Cons The UI is horribly dated and looks like something from 15 years ago. It also had issues with availability - we would get an all clear to book a tour through the API and then the tour would be unavailable. It created extra work for the CS department. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [Rezgo](https://www.capterra.com/p/33729/Tour-Activity-Booking-System/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Tech Support Information Technology and Services ### "An overall good booking system with some faults" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 January 7, 2021 In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues. Pros The sheer amount of tours offered through the system, and ease of API setup. Cons A very dated UI and some issues with availability. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/) [Bókun](https://www.capterra.com/p/178518/Bokun/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jacqueline B. sales manager Leisure, Travel & Tourism ### "Good system" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 26, 2019 Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it Pros Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy. Cons Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. XF Xavi F. CEO Sports ### "Practical and useful if you want to save time" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2018 Even the price is fine if the free trial becomes small for your company. Pros As a tour operator travel reservation software it's so useful managing databases. Cons The interface is a little bit old fashion, but for booking managing is not a huge problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR SALH R. General Manager Leisure, Travel & Tourism ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 8, 2018 Pros Great technology with so many different options ! Easy API for integration with other systems. Great documentation available on line ! Cons Sometimes you get lost in all the possible switches and parameters. The administration interface is old and messy, needs a better organisation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder ### "Very archaic system. Even the simplest things are time-consuming to set up" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 November 16, 2017 Pros It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day. Cons Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so. Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range. It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Bibiana F. Owner Leisure, Travel & Tourism ### "Disapponting " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 30, 2016 I have signed up, first for trial and later on as paying customer. The trial does not give you all the functionality, just overview. When I upgraded my account, I did set up the tours, and I had few questions. It took 5 days to receive a reply! In addition, it was an only partial reply. Many people these days use mobile devices to make bookings, it is not mobile friendly. Rather outdated software. Look around, plenty of options that have integration with Expedia, Viator and similar features. Pros Not recommended. Cons Mobile interface user unfriendly. Customer service, I received only partial answers, so had to send another email. Inefficient communication. The first reply received after 5 days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/20150/TourCMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)