# Outplay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Outplay Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more. Source: https://www.capterra.com/p/201483/Outplay --- # Outplay Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Outplay ## What is Outplay? Outplay is a modern sales engagement platform used by sales teams to crush their quotas. Top 6 reasons to choose Outplay - Easier to use, intuitive interface Best-in-class customer support Free Onboarding support for success Multi-channel outreach (Email, Call, Sms, Linkedin) Built-in automation for saving time Native integrations with Salesforce, Pipedrive, Hubspot, Zapier, Gmail, Office 365 ## What is Outplay used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 75 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Outplay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.appvirality.com&name=Outplay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Outplay 4.7 (75) VS. [4.4 (18,768)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $99 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (75) Ease Of Use 4.0 (18,103) Value For Money 4.8 (70) Value For Money 4.0 (12,792) Customer Service 4.9 (72) Customer Service 4.1 (14,023) ## Outplay alternatives Highest Rated [4.7 (24,055)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,966)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (3,043)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201483/Outplay/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Sales Teams/Organizations 4.8 (28) 60.71% of 28 reviewers that rated this feature as important or highly important Caters to sales teams Campaign Management 4.7 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting/Analytics 4.3 (21) 57.14% of 21 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sales Pipeline Management 4.7 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Contact Management 4.5 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Workflow Management 5.0 (13) 23.08% of 13 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Outplay 60 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar System that automatically dials calls Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Distributing content through various platforms or channels Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Caters to sales teams Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Divide leads into buckets based on predefined criteria and routing rules Manage the process of planning and scheduling meetings, including agenda creation Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Arrange tasks based on the level of priority or urgency Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (75) 4.6 Based on 75 reviews ## Pricing Value for money 4.8 (70) Free Trial [View pricing plan details](https://www.capterra.com/p/201483/Outplay/pricing/) Growth $99.00 Per User,Per Month It includes: - All Channels Included - Chrome Extension - CRM Integrations - Dashboards and Reports - Triggers - Unlimited Contacts - Unlimited Emails - Unlimited Sequences - Unlimited Users Pro $120.00 Per User,Per Month It includes: - Apis - Live Call Monitoring/Coaching - Local Dial - Outbound Chat - Roles and Permissions - Website Tracking Value for money 4.8 (70) 4.8 Based on 70 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (72) 4.9 Based on 72 reviews ## User reviews Overall rating 4.7 Based on 75 reviews Filter by rating 5(58) 4(14) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent GL George L. BDM Computer Software ### "\[sensitive content hidden\] - Excelent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2025 Fast and effective support, and a really useful tool that has become completely instrumental in our sales process Pros \[sensitive content hidden\] were both incredibly fast to act and helpful in solving the problem we had to deal with Cons Had a few software issues with onboarding but this was very quickly dealt with and all of those concerns are now gone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Adrian P. CEO Entertainment ### "⭐⭐⭐⭐⭐ Exceptional Email Marketing Tool with Outstanding Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Pros Outplay has been an absolute game-changer for our business! Over the past two years, they've gone above and beyond to accommodate our specific needs, from user seats to mailboxes. What truly sets them apart is their genuine commitment to partnership - \[sensitive content hidden\] and the entire team have been incredibly responsive to our suggestions, continuously enhancing both the interface and user experience. Their friendly, can-do attitude makes every interaction a pleasure. The tool itself has become indispensable, streamlining our email marketing efforts and delivering fantastic results. Outplay isn't just a service provider; they're an extension of our team, invested in our success. To \[sensitive content hidden\] , and everyone at Outplay: thank you for your unwavering support and for being such incredible partners. You've earned our heartfelt gratitude and this glowing 5-star review! Cons Nothing bad to declare, our experience has been incredible the past 2 years. Would recommend 100%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Paul L. Sr. Executive Search Consultant Staffing and Recruiting ### "Effective product for automating sales management with stellar support team backing it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2024 I've been using Outplay for several years and have watched them build a great sales tool to integrate multi-touch outreach Pros Solves the problem of sales cadence and automation. Great value with constant updates Cons A bit complicated when implementing triggers. Learning curve can be steep for administrator. Switched from [ReachCX](https://www.capterra.com/p/240729/OutReach/) Ease of use. Cost effectiveness. Customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brenda H. GES Computer Hardware ### "It is a good product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 20, 2024 Pros It has a Zoho integration and the team was very helpful Cons When mapping the fields the data type is very limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jeff K. Managing Partner Staffing and Recruiting ### "Great multi-channel outreach tool for recruiting firms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2024 Been with Outplay for a few years and love how they continue to evolve the product. Support Team is really responsive. Pros Outplay helps us to maintain our outreach cadence through email, LinkedIn, text and calls. Sequences are really easy to build. Love how it integrates with Crelate for a consolidated view of our interactions. Cons While there are still enhancements they can make, it is a powerful tool for our firm. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eli B. Customer Success Marketing and Advertising ### "Outplay Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2024 It was always great working with Outplay team. Their customer support team mainly Sreehari has been very helpful to all of our concerns. Pros They have the best customer service. We've tried other sales engagement tools but with Outplay, most if not all our needs were met. Cons Occasional delay in displaying responses. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reasons for choosing Outplay Customer service and efficiency of the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jorge G. Co-Founder & CEO Information Technology and Services ### "Great Software, Even Better CS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2023 I'm a happy customer and would gladly purchase Outplay again. Pros This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast. Another perk is that Outplay let's me pay month-to-month, which is great for my start up where my license numbers are fluctuating regularly. This way I don't pay for un-used licenses. Cons The analytics aren't great, but then again you can leverage your CRM analytics to circumvent the issue. Switched from [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Monthly vs Annual contracts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kieran L. Head of Outbound Sales Information Technology and Services ### "Up & Coming Sales Engagement Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2023 Great experience so far. The customer success team is helpful and on the ball. Pros I like that Outplay's product and engineering team are constantly improving the product. Cons The activity and sales reporting features still need more work and optionality for proper analysis. Reasons for choosing Outplay A combination of pricing and needs fulfilment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bill S. Product Manager Management Consulting ### "Excellent product and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2023 Hats off to \[sensitive content hidden\] and Outplay's stellar support! I was stuck with a feature issue and \[sensitive content hidden\] assistance was fantastic. His expertise and patience was impressive as he guided me through everything. Even shared tips to optimize my experience. The friendly vibe of the conversation was refreshing. Thanks to \[sensitive content hidden\] and Outplay, I conquered the challenge and feel more confident using the product. Their customer dedication is outstanding. I wholeheartedly recommend Outplay – \[sensitive content hidden\] and the team are top-notch! Pros Advanced triggers, cadences, customization, etc. Cons The documentation is sometimes confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alessandro Angelo B. Studente universitario Farming ### "La spinta giusta i cui ha bisogno la tua attività" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2023 Pros La capacita e di prospettiva che ha nel far crescere il tuo settore e le tue vendite Cons Prezzo un pò troppo alto per chi non si fida molto del prodotto Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201483/Outplay/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)